2011 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 293 owner complaints filed for this model year. This is the 10th highest complaint count among 23 Pilot model years with reports.
Of the 2011 reports, 29 involved a crash and 5 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
SuspensionDec 16, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
LOSS OF STEERING INCREASES THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V640000 on NHTSA.gov
Representative owner complaints
293 reports, newest first.
Air bags, Jul 20, 2016, crash
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE FENDER AND DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH SCENE. THE VEHICLE WAS TAKEN TO BE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Visibility/wiper, Jul 2, 2016
THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED TO THE SUN BECAUSE THE 2011 PILOT DOES NOT HAVE A RETRACTABLE OUTER COVER LIKE MOST OTHER CARS HAVE.
Steering, Jun 6, 2016
WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING OFF ENGINE AND RE-START.
Air bags, May 16, 2016, crash
WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.
Engine, May 10, 2016
HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTACTED HONDA, I WAS TOLD THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THOSE AFFECTED EVEN THOUGH I WAS EXPERIENCING THE SAME EXACT PROBLEM BECAUSE MY PARTS WERE NOT LISTED AS COMING FROM THE SAME MANUFACTURER. IF I'M STILL HAVING THE SAME ISSUE; MAYBE THERE IS MORE THAN ONE HONDA MANUFACTURER THAT IS AT THE ROOT OF THIS PROBLEM!
Steering, Suspension, Mar 21, 2016
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Latches/locks/linkages, Mar 15, 2016
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.
Suspension, Feb 25, 2016
2011 PILOT TOURING WITH 75K MILES ONE IT STARTED SHAKING WHEN BREAKING AT HIGHWAY SPEEDS A FEW MONTHS AGO. TOOK IN FOR SERVICE AND ASKED THEM TO CHECK ON THE CAUSE OF THE SHAKING, AND THEY REPLACED BUSHINGS AS PART OF THE EXTENDED WARRANTY, CLAIMING THAT WOULD FIX THE PROBLEM. IT DID NOT AFFECT THE SHAKING AT ALL. I THEN TOOK TO FIRESTONE FOR TIRES AND BREAKS, WHO IDENTIFIED A BUSTED LOWER LEFT TIE ROD AND GAVE ME AN ESTIMATE OF $1100 TO FIX. IT ONLY HAS 75K MILES ON IT, WHY THESE SUSPENSION/BREAKS/WHEEL ISSUES ALREADY?? MY VEHICLE SHAKES VIOLENTLY WHEN I BREAK AND I FEEL IT IS UNSAFE FOR ME AND MY CHILDREN. THIS SHOULD BE A RECALL, BUT THE LABOR IS EXTREMELY EXPENSIVE BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DISASSEMBLED. I HAVE BEEN A LIFELONG HONDA IS VERY WRONG HERE.
Suspension, Service brakes, Feb 18, 2016
ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVING CONDITIONS. HONDA TECH MENTIONED THAT HONDA USED ROTORS WITH A SOFTER MATERIAL IN AN EFFORT TO REDUCE SQUEALING PROBLEM ON PREVIOUS YEAR MODELS. HOWEVER, THIS RESULTED IN WARPING PROBLEMS ON NEWER MODELS AS CAR IS HEAVIER AND THESE ROTORS ARE NOT SUFFICIENT IN STOPPING THE VEHICLES WITHOUT CAUSING SIGNIFICANT WEAR. AT 55K MILES, I DECIDED TO REPLACE ROTORS WITH A THIRD PARTY SINCE HONDA REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT AND REPLACE MY ROTORS EVEN THOUGH I HAD REPORTED THE PROBLEM WELL BEFORE THE STANDARD FACTORY WARRANTY PERIOD OF 3 YEARS / 36K MILES. TECHNICIAN ALSO DISCOVERED CRACKED COMPLIANCE BUSHINGS ON FRONT END.
Service brakes, Feb 3, 2016
EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.
Suspension, Jan 27, 2016
I JUST PURCHASED MY 2011 LESS THAN 30 DAYS AGO. I HAVE ONLY DRIVEN IT ABOUT 5 TIMES THE PROBLEM IS WITH A KNOCKING NOISE WHEN YOU DRIVE OVER BUMPS. WHEN I PURCHASED THE CAR IT WAS A RAINY NIGHT AND YOU COULD NOT HEAR ANYTHING LIKE THAT BECAUSE THE CAR AND THE ROAD WAS WET. NOT THAT IT IS DRY YOU HEAR IT AT EVERY SMALL BUMP IN THE ROAD. TOOK TO SERVICE TO FIND THAT THE COMPLIANCE BUSHINGS ARE CRACKED AND IT WILL ALSO NEED STRUTS. THIS IS CRAZY A CAR LESS THAN 5 YEARS OLD NEED THIS ALREADY. HONDA HAS TO KNOW ABOUT THIS PROBLEM WHY WONT THEY FIX THIS. THEY HAVE A SERVICE BULLETIN ABOUT IT. YOU ARE LOOKING AT ALMOST $1500 TO HAVE THESE 2 PROBLEMS FIXED. I HAVEN'T SEND IN MY 1ST CAR PAYMENT. THIS IS JUST CRAZY. I AM NOT HAPPY ABOUT THIS AT ALL. THIS IS SOMETHING YOU WOULD NEVER SEE OR KNOW UNTIL YOU TAKE THE CAR TO A SERVICE CENTER. THIS IS A KNOWN PROBLEM HONDA FIX THIS. YOU ARE LOSING YOUR LOYAL CUSTOMERS BEHIND THINGS LIKE THIS
Structure, Jan 22, 2016
BOUGHT A 2011 HONDA PILOT APPROXIMATELY A YEAR AGO. RIGHT OFF NOTICED IT HAD A WEIRD SMELL TO IT. COULD NOT TRACK IT DOWN. WELL ABOUT A MONTH AGO IT RAINED FOR ABOUT FIVE DAYS STRAIGHT. THAT IS WHEN WE NOTICED THE FLOORBOARDS WERE SOAKING WET. TRIED TO LOCATE THE LEAK AND FIRST FOUND THE WINDSHIELD WAS CRACKED SO WE HAD IT REPLACED. NO LUCK THERE. PULLED UP THE CARPET IN THE FRONT DRIVER SIDE AND IT WAS FULL OF WATER AND MILDEW/MOLD. THIS WAS AN ISSUE WHEN WE BOUGHT THE CAR AND WE WERE NOT INFORMED OF IT. YOU CAN TELL FROM HOW MUCH MOLD AND MILDEW THAT THIS IS NO NEW PROBLEM. TRIED TO RESEARCH IT ONLINE AND THIS IS NO ISOLATED ISSUE. MANY PEOPLE ARE HAVING THIS ISSUE WITH THE 2011 PILOT. THIS IS A SAFETY ISSUE BECAUSE WET SHOES CAN SLIP ON SLICK WORN OUT PEDALS, AND THEN YOU HAVE AN ACCIDENT. STILL TO DATE HAVEN'T FOUND LEAK AND HONDA JUST WANTS TO CHARGE TO "FIX" THE ISSUE AND THE NEXT TIME IT RAINS THE FLOORBOARD IS FULL OF WATER AGAIN.
Seats, Jan 8, 2016
THE MATERIAL INSIDE ON DOOR CRANKING PLUS THE ARM REST CRANK A DEFAULT IN THE MATERIAL NOTHING HAS BEEN DID ABOUT IT. PAID TO MUCH MONEY FOR THAT TO HAPPEN . I TOOK IT TO THE DEAL WERE I GOT IT FROM THEY SAY THE SUN DID BUT IT ON THE FRONT PART OF THE TRUCK KNOW WE'RE ELSE.
Power train, Dec 18, 2015
PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!
Vehicle speed control, Dec 1, 2015
I WAS NEARLY STOPPED PULLING INTO A PARKING SPOT. TOUCHED BRAKE WHEN CAR SUDDENLY ACCELERATED INTO A STEEP INCLINE IN FRONT OF THE SPOT. I PUMPED THE BRAKE A NUMBER OF TIMES. I THINK THE STEEPNESS OF THE HILL PLUS THE BRAKING MAY HAVE STOPPED IT. OTHERWISE IT WOULD HAVE HIT SOME BIG TREES. IT IS NOW AT THE DEALER'S...PROBABLY WON'T FIND ANY CAUSE. NOT SURE WHAT TO DO IF THAT HAPPENS. DON'T THINK THERE IS ANY DAMAGE..ONLY SOME DIRT AND GRASS STUCK INTO MY LICENSE PLATE. NO INJURY. VERY LUCKY ...NEVER WANT TO BE SO SCARED AGAIN.
Power train, Oct 10, 2015
MY '11 PILOT ONLY HAS 65,000 MILES ON IT AND THE TRANNY PERSISTS TO JERK/HESITATE/VIBRATE/STUTTER WHEN SHIFTING FROM ONE GEAR TO ANOTHER, EITHER UP AND DOWN, HOWEVER, IT IS MOST NOTICEABLE AT LOWER GEAR SHIFT AND AT LOW ACCELERATION. ASIDE FROM THE ANNOYANCE IT GENERATE, THE SUDDEN PULL OR JOLT IN SHIFTING AT LOW GEARS RENDERS AN INVOLUNTARY REACTION FROM THE DRIVER WHICH CAN LEAD TO SAFETY CONCERNS.
Fuel/propulsion system, Sep 30, 2015
ENGINE HESITATION WHEN COMING OFF A STOP. VERY SPORADIC, BUT SEEMS TO HAPPEN MORE OFTEN COMING THROUGH A SLOW TURN FROM A STOP.
Steering, Sep 17, 2015
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE REVERSING, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,361.
Electrical system, Sep 15, 2015
I HAD RECENTLY DISCOVERED THAT ALL OF MY WINDOWS WOULD ROLL DOWN TO A THIRD OPEN EQUALLY IF THE KEY FOB ALARM WAS CONTINUOUSLY PUSHED (BY SOMETHING IS A PURSE OR BACKPACK) AND I MIGHT ALREADY BE AWAY FROM THE CAR. SO I WAS NOW MORE AWARE OF LOCKING MY CAR AND SETTING THE ALARM AND KEEPING THE KEYS IN SIGHT TILL I WAS FAR ENOUGH AWAY. THIS HAS NOTHING TO DO WITH THE CAR BEING ROBBED IT JUST MADE ME MORE AWARE TO LOCK THE CAR. I PARKED AND LOCKED THE CAR ON THE NIGHT OF 8/31/14 AND WENT TO BED. THE NEXT DAY MY CAR WAS UNLOCKED AND HAD BEEN RANSACKED. MANY THINGS WERE STOLEN FROM THE CAR BUT NOTHING WAS DAMAGED. WEEKS LATER I FOUND A HONDA MANUAL IN THE BUSHES. I THOUGHT IT WAS FROM MY CAR FROM THE ROBBERY. IT TURNED OUT IT BELONGED TO MY NEIGHBOR WHO DROVE A HONDA CIVIC. HE HAD ALSO BEEN ROBBED ON THE SAME DAY AND THOUGHT IT WAS ODD HIS CAR WAS UNLOCKED WHEN HE FOUND IT. BOTH OF US ARE PRETTY SURE SOMEBODY HAD THE TECHNOLOGY TO REMOTELY OPEN OUR CARS AND BYPASS THE SECURITY SYSTEMS. NEITHER ONE OF US REPORTED IT TO THE POLICE. HAVING BEEN ROBBED (GARAGE) BEFORE IN LOS ANGELES I FOUND THEY CAN DO NOTHING FOR YOU SO I DID NOT EVEN TELL MY INSURANCE COMPANY THINKING MY RATES MIGHT GO UP IF IT IS KNOWN MY CARE IS EASILY ROBBED, ALARM SYSTEM OR NOT. I NOW WAKE AT EVERY NOISE THINKING IT MIGHT BE HAPPENING AGAIN. I CAN NO LONGER LEAVE ANYTHING IN THE CAR AS I DON'T CONSIDER IT SECURE. IT HAS CHANGED MY SLEEPING HABITS AND MY WORK LIFE IS HARDER AS I CANNOT LEAVE ANYTHING IN THE CAR FOR ANY LENGTH OF TIME. I AM ANGRY THAT HONDA HAS DONE NOTHING ABOUT THIS.
Air bags, Sep 12, 2015
AIRBAG LIGHT BEGAN COMING ON INTERMITTENTLY IN NOVEMBER OF 2014. WHEN TAKEN TO THE DEALERSHIP TO GET CHECKED OUT, WE WERE INFORMED THAT WE NEEDED TO REPLACE IT. WE WERE THEN INFORMED THAT IT IS NOT COVERED UNDER WARRANTY AND WAS NOT PART OF THE RECALL OF AFFECTED AIRBAGS. ADDITIONALLY, IT WOULD COST $900+ TO REPLACE. I DON'T UNDERSTAND WHY THE FINANCIAL BURDEN OF AN OBVIOUS DEFECT IS PLACED ON THE CONSUMER RATHER THAN THE MANUFACTURER. THERE IS NO REASON THAT A VEHICLE THAT HAS NEVER BEEN IN AN ACCIDENT AND IS LESS THAN FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I AM SURE THAT WE ARE NOT THE ONLY PEOPLE HAVING THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET INJURED BECAUSE THEY CAN'T AFFORD A $900 FIX FOR A PROBLEM THAT THEY DIDN'T CREATE?
Engine, Fuel/propulsion system, Sep 4, 2015
WHILE SLOWING TO YIELD ONTO A HIGHWAY I WAS BEHIND ANOTHER VEHICLE WHICH WAS STOPPED TO THE ONCOMING TRAFFIC. AS I SLOWED TO A STOP, THE PILOT QUICKLY ACCELERATED TO 5000 RPM WHILE I'M PUSHING THE BRAKE TO THE FLOOR AND CAME WITHIN INCHES ON CRASHING INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I WAS ABLE TO GET THE VEHICLE IN TO PARK. IT THEN DROPPED DOWN ON ITS OWN TO NORMAL IDLE. THIS IS A 2011 HONDA PILOT TOURING WITH 29,800 MILES.
Suspension, Aug 19, 2015
STEERING WHEEL MAKING KNOCKING NOISES WHEN TURNING AT SLOW SPEED, ESPECIALLY LEFT. ALSO HAD REALLY BAD VIBRATION NOISES WHEN BRAKING FROM HIGH SPEEDS. HAD TO CHANGE PADS AT OWN COST. COMPLIANCE BUSHINGS WERE CHANGE AS PART OF A SERVICE WARRANTY BULLETIN.
Steering, Engine, Aug 10, 2015
MY 2011 HONDA PILOT TOURING HAD TO HAVE ALL 3 ENGINE MOUNTS AND THE TRANSMISSION MOUNT REPLACED. THE WHOLE FRONT END OF THE VEHICLE WOULD SHAKE UNCONTROLLABLY ON ACCELERATION AND ESPECIALLY AT HIGH SPEEDS. I BOUGHT THE VEHICLE BRAND NEW. I DO A LOT OF HIGHWAY DRIVING AND PUT A LOT OF MILES ON MY VEHICLE. CURRENTLY I HAVE 128,000 MILES ON MY VEHICLE. I REALIZE THAT A VEHICLE WITH A HIGH NUMBER OF MILES WILL EXPERIENCE SOME WEAR TEAR, I NEVER THOUGHT I'D HAVE TO REPLACE MOUNTS THAT HOLD MY ENGINE IN PLACE. ALSO, I HAD TO REPLACE BOTH BUSHINGS AS THEY WERE BOTH RIPPED. NEEDLESS TO SAY THIS SUV HAS COST ME A LOT MONEY IN THE LAST FEW WEEKS. EVERYTHING SEEMS TO BE FAILING AT THE SAME TIME. I WILL HAVE TO RECONSIDER MY NEXT HONDA PURCHASE.
Fuel/propulsion system, Jun 10, 2015, crash
STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.
Vehicle speed control, Jun 2, 2015, crash
TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.