2013 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 271 owner complaints filed for this model year. This is the 11th highest complaint count among 23 Pilot model years with reports.
Of the 2013 reports, 12 involved a crash and 4 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
EngineAug 27, 2013
Honda is recalling certain model year 2013 Pilot 2WD and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear.
A worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the engine short block free of charge. The recall began on September 16, 2013. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JB4 (Honda Odyssey) and JB5 (Honda Pilot).
Campaign 13V382000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Representative owner complaints
271 reports, newest first.
Engine, Jul 24, 2023
The contact owns a 2013 Honda Pilot. The contact stated that while driving 20 MPH, the check engine warning light illuminated. Additionally, the vehicle experienced rough idling. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN and the warranty had expired. The contact related the failure to NHTSA Campaign Number: 13V382000 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 97,000.
Engine, Jun 19, 2023
While on the highway with our family of 5 all the check engine light, VCM-4 along with traction control light came on. The car began to slow down and would not accelerate when the gas pedal was pushed. The Vehicle has been towed to Honda who apparently knew that this happens in this year, make and model vehicle because they had offered an extended warranty coverage on this issue which has since expired and no longer covered for us. Why wasn't this a recall? This is a major engine issue that costs thousands of dollars to fix.
Engine, Jun 16, 2023
I am writing this complaint since Honda has so many issues with their vehicles and it has boiled down to my 2013 Honda Pilot which has an engine check light issue related to P0301 – Bank 1 Piston Ring Issue. There was a class action suit on the same and noted in their Service Bulletin 13-082. However, the attorneys of both parties Honda and the plaintiffs reached some kind of deal even with the National highway safety board (Federal Agency) and many vehicles of 2013 were left out of the extension of warranty or repair of this issue, even though a Certified Dealer of Honda checked my 2013 Honda and confirmed it was the same issue. The deal done by these parties have not reached many owners of Honda Pilots for this issue. This is a disgrace to Honda and would encourage all car owner’s past, present and future to buy other cars other than those made by Honda. They have not yet resolved my issue even after all these months of trying. Even lawyers involved these in past cases have refused to help or talk on the matter. What are they hiding or what deals made w Honda, plaintiff, and the Highway Safety Board? I am an original believer of buying Toyotas, however I got a recommendation from family members and friends to get the Honda pilot who have similar vehicles of both Hondas and Toyotas, even though I was very reluctant to buy a Honda due to the horrific stories I have heard about Honda vehicles and experience w Honda personnel. So, I got a Honda pilot 2013 and my terrible recent experience w the car issues and the customer service a Honda corporate proved the terrible stories I had heard to come true. I had contacted Honda to resolve my issue on case which was due to a Honda know issue on the Piston ring issue also confirmed by the Honda Mall of GA Dealership on 11/2/22. The behavior of the case manager, Mr. Kantar Kennedy was atrocious and disgusting. They have closed the case 3 times. Not Resolved. NHTB and Honda are not resolving this issue.
Structure, May 17, 2023
Paint bubbling up all over vehicle.Roof,hood,rear tail gate,doors and paint peeling off. Had same problem between windshield and roof and American Honda repaired it.Now entire car is bubbling and paint peeling off.
Steering, Suspension, Power train, Mar 12, 2023
Excessive vibration, speeds above 50mph vibrates the entire vehicle.
Steering, Structure, Jan 24, 2023
The contact owns a 2013 Honda Pilot. The contact stated that the fog lights and exterior lights became inoperable. The contact noticed there was rust underneath the hood. There were no warning lights illuminated. The contact also needed to add additional power steering fluid three times per week. The vehicle was taken to the local dealer where it was diagnosed that the power steering gear box, power steering lines, water lines and hoses needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the power steering reservoir, power steering cooling lines, power steering line rem pump, and power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 177,000.
Engine, Dec 28, 2022
The contact owns a 2013 Honda Pilot. The contact stated while driving 70 MPH, the vehicle started to stall with several unknown warning lights illuminated. The contact coasted the vehicle off the highway and the vehicle was towed to a dealer. The dealer diagnosed the vehicle with a premature engine piston wear which was linked to NHTSA Campaign Number: 13V382000 (Engine) however, the vehicle was not included in the recall. The contact was given an estimate for the repair. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 124,000.
Air bags, Nov 15, 2022, crash
The contact owns a 2013 Honda Pilot. The contact stated that while her husband was driving 40-50 MPH, there was an accident ahead where a trailer crashed into a deer causing the deer to impact the front driver's side of the vehicle. The front passenger-side air bag was the only air bag that was deployed. The front driver-side air bag failed to deploy. After the front passenger air bag deployed the vehicle heated up rapidly and failed to shut off. There were two children seated in the rear of the vehicle. A police report was filed. There were no injuries sustained. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Engine, Nov 4, 2022
The contact owns a 2013 Honda Pilot. The contact stated while driving at 65 MPH, the check engine warning light, the Vehicle Stability Control (VSC) warning light, and the traction control warning light illuminated. The message "Emission Check" was displayed. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that the cylinder #1 was misfiring due to oil leaking onto the spark plugs. The dealer diagnosed that the piston rings were beginning to fail; however, the spark plugs were replaced as a temporary repair. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 13V382000 (Engine) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 81,250.
Engine, Fuel/propulsion system, Oct 14, 2022
During my commute home from work my vehicle began shaking as if it was going to stall. The orange check engine light began to flash. I used my scanner and it read the code P0303. I took it to a mechanic the following day and they stated the engine is burning excessive oil and misfiring due to Honda’s Variable Cylinder Management system. The oil is soaking the rear three spark plugs from continuously turning on/off while driving causing the engine cylinders to misfire. They stated it is not safe to drive due to possible shut off, power loss, acceleration loss, and damage to the other car systems. I have regular maintenance done to the vehicle but due to the VCM system it will continue to have the same issues. I paid a lot of money for a “reliable” car but the mechanic is saying I need a new motor.
Seats, Sep 13, 2022
The contact owns a 2013 Honda Pilot. The contact stated that when he exited the vehicle, he heard a cracking sound coming from underneath the driver’s seat. The contact stated he looked around the driver’s seat and noticed that the bottom of the driver’s seat frame was fractured in three locations. The contact inspected the frame of the front passenger’s seat and noticed one crack. The contact stated he called the local dealer and they informed him that there was no recall associated with the VIN and suggested he contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The manufacturer informed the contact that the seat repair would be at his own cost. The vehicle was not repaired. The failure mileage was unknown.
Air bags, Jul 28, 2022
Passenger Airbag fails to turn itself off when under 15 LBS is positioned on the seat.
Engine, Jul 19, 2022
The car stalled on highway while I was driving it . The check engine light went on randomly and it just stopped . Had it towed to our local gas / service station and they replaced #2 cylinder spark plug . They told us it should be seen by a mechanic bc they thought engine was bad. We took it to mechanic , ( took over 10 days to get it in ) and they said the #2 spark plug that had just been replaced was saturated in oil bc the oil was getting past piston rings . This car has only 86k miles on it .
Service brakes, Jul 12, 2022, crash
Brake failure at stop sign. Driver crashed into a pole, suffered severe injuries including bleeding in the brain and broken ribs.
Engine, Feb 26, 2022
the engine rod failed and blew apart. Car is still running but could just stop at anytime and caused an accident.
Power train, Vehicle speed control, Engine, Nov 7, 2021
Since purchasing new in 2013, experienced ongoing issues with VCM. Noticable vibration/shudder at all speeds except during heavy acceleration. Taken to dealer mant times. They are able to reproduce but state no fix available. It's how the car was made. In addition to vibration, engine makes a chirping noise when accelerating through vibration. I believe they are related although neither have been able to be fixed. No warning lights illuminate. I purchased this car for the 4wd as I live in snow/ice climate. However, excessive vibration/shudder makes driving in these conditions (any conditions) unsafe due to constant need to fluctuate acceleration/ deceleration to help minimize vibration/shudder to regain sense of control. If you maintain speed while vibrating on snow/ice you feel like you are losing control. This vibration HAS to have a long-term effect on engine/car integrity. It's strong enough that some day I imagine I'll come to a stop and at that very moment, every screw will have come loose/undone from years of vibrating and I'll be left sitting in the seat holding just the steering wheel with the car in parts all around me.
Engine, Sep 3, 2021
The car is from 2013 doesn’t have a lot miles and the transmission already starting present rallying noises when backing up. I did take to a mechanic and stated that have residue but they not sure if is that or something else..
Engine, Jun 20, 2021
June 20, 2021 This is my third Honda Pilot. I owned a 2004, 2008 and now a 2013 Honda Pilot since September 23, 2019. And YES, both 2004 and 2008 vehicles had recalls, transmission and engine problems. Fast forward to today, my Pilot wasn't being driven on a daily basis due to COVID-19 Pandemic from March 23, 2020 to present (Teleworking from home). However, while driving my vehicle heading home on June 11, 2021, the VSA Indicator, Malfunction Indicator Lamp and the VTM-4 System Indicator lights lit up on the instruction panel. I took my vehicle to Pohanka Honda in Capitol Heights, Maryland on Saturday, June 12, 2021 but they told me that it would cost approximately $160.00 to run Diagnostic test for the lights and that they were booked for the day and to come back on Monday morning, June 14, 2021. Instead, on Monday afternoon, I took my vehicle to an independent mechanic who informed me that the oil is burning and spilling onto the engine and the engine light came on while they were test driving the car. The independent mechanic recommends that the engine and all six spark plugs be replaced. The independent mechanic also told me to researched the issues. And upon further investigation on the NHTSA website, I found that the issues are linked to the NHTSA Campaign Number: 13V382000 (ENGINE). However, my VIN number is not under Recall. Even though there are approximately 258 total complaints for the 2013 Honda Pilots and of those, 59 were engine complaints, I am shocked that Honda has not addressed this issue as of June 2021. That is just totally unacceptable and I am so over Hondas period. I will be contacting Honda of America for assistance with this repair. Thanks.
Structure, Jun 15, 2021
Paint peeling on my 2013 Honda Pilot - passenger side roof between moon roof and front windshield. Paint color is the white pearl. Seeing many reports of paint issues with this type of vehicle and paint color.
Other or unspecified, Mar 2, 2021
VEHICLE WAS STATIONARY AND WE WERE LOADING AN ITEM ON ROOF RACK. THE ITEM LIGHTLY TAPPED THE GLASS SUNROOF AND IT SPIDER CRACKED ALL THROUGHOUT. ON THE WAY HOME, THROUGH NORMAL CITY STREETS, AT SUB-HIGHWAY SPEED, GLASS STARTED RAINING DOWN ON THE FRONT TWO SEATS. THIS GLASS IS NOT TYPICAL WINDSHIELD SAFETY GLASS. SHARDS ARE SMALL AND SHARP AND WENT EVERYWHERE.
Engine, Feb 1, 2021
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT UPON START OF HER VEHICLE, THE EMISSION, CHECK ENGINE AND VEHICLE STABILITY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT OIL HAD SPILLED ALL OVER THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOWED THE VEHICLE TO GARY YEOMANS HONDA (752 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THEY CONFIRMED THAT THE PISTON RINGS HAD FAILED LEADING TO THE OIL LEAK. THE MECHANIC ALSO INFORMED HER THAT THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE) HOWEVER, THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Engine, Jan 21, 2021
WHILE DRIVING VEHICLE OBD SHOWS CODE P0304. VEHICLE HAD POOR ACCELERATION WHILE MISFIRING. TOOK VEHICLE INTO HONDA DEALERSHIP AND THEY STATE A RE-RING OF FOUR CYLINDERS NEEDED. THIS IS CONSISTENT WITH THE "SOTO CLASS ACTION SETTLEMENT" IN THE "HONDA MISFIRE CASE" THAT RESULTED IN A SERVICE BULLETIN AND EXTENSION TO THE WARRANTY. DEALERSHIP STATES ALTHOUGH THIS VEHICLE MEETS THE MODEL AND YEAR CRITERIA FOR THIS PROBLEM, THE VIN SHOWS IT WAS BUILT IN A FACTORY THAT DOES NOT QUALIFY FOR THE REMEDY TO BE PAID FOR BY HONDA. DEALERSHIP AGREES IT IS THE SAME PROBLEM AND SAME MAINTENANCE ACTION REQUIRED AS THE OTHER VEHICLES THAT ARE COVERED BY THE CLASS ACTION LAW SUIT. HONDA AMERICA REFUSES TO REMEDY THE PROBLEM. THIS IS A SAFETY ISSUE THAT HONDA REFUSES TO TAKE CARE OF EVEN THOUGH IT IS WELL KNOWN FROM OTHER SAME MODEL/YEAR VEHICLES. PLEASE HELP!
Structure, Dec 23, 2020
PAINT TURNED DULL AND CHALKY AFTER LESS THAN 5 YEARS AND NOW BEGINNING TO PEEL AT 7 YEARS
Structure, Other or unspecified, Dec 23, 2020
I PURCHASED MY THIRD HONDA, A 2013 HONDA PILOT IN 2017 FROM MY LOCAL HONDA DEALERSHIP. IN 2019, I RECEIVED A RECALL NOTICE FROM AMERICAN HONDA STATING THAT WE COULD HAVE THE COST OF REPAINTING OUR RECALLED VEHICLES COVERED IF WE HAD DAMAGE. AT THAT TIME, I DID NOT HAVE ANY ISSUES WITH THE PAINT ON MY PILOT. WELL, A COUPLE WEEKS AGO, A HUGE AMOUNT OF PAINT ON MY ROOF WAS MISSING ALL OF A SUDDEN. I CONTACTED AMERICAN HONDA AS IT STATED ON THE RECALL NOTICE AND WAS TOLD THE RECALL PERIOD AND MY WARRANTY HAD EXPIRED. NEVERTHELESS, I WAS TOLD A CLAIM WAS OPENED ON MY BEHALF AND THAT I NEEDED TO TAKE THE CAR TO MY LOCAL HONDA DEALERSHIP FOR A DIAGNOSIS. I WAS THEN SENT TO AN AUTHORIZED BODY SHOP FOR AN ESTIMATE. AFTER HAVING TO CONTACT AMERICAN HONDA AND THE LOCAL DEALERSHIP MULTIPLE TIMES, I WAS TOLD BY THE BODY SHOP THAT HONDA WOULD ONLY COVER 60% OF THE $1700 COST (WHICH WAS ONLY FOR THE ROOF TO BE REPAINTED) AND THAT EVENTUALLY THE REST OF THE VEHICLE WILL ALSO START TO PEEL. I FEEL CHEATED AND THIS IS TRULY A LACK OF CUSTOMER SERVICE ON THE PART OF AMERICAN HONDA AND PROCTOR HONDA. HOW DO YOU SELL VEHICLES KNOWING THAT THERE IS AN ISSUE WITH THE PAINT COMING OFF AND THEN NOT BE WILLING TO FIX THE ISSUE??
Structure, Dec 4, 2020
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SIDE SUN VISOR FAILED TO REMAIN IN THE UP POSITION CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT A PLASTIC PART USED TO SECURE THE VISOR IN THE UP POSITION HAD CRACKED CAUSING THE FAILURE. THE LOCAL DEALER HONDA OF PASADENA LOCATED AT 1965 E FOOTHILL BLVD, PASADENA, CA 91107 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,000.