2013 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 271 owner complaints filed for this model year. This is the 11th highest complaint count among 23 Pilot model years with reports.
Of the 2013 reports, 12 involved a crash and 4 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
EngineAug 27, 2013
Honda is recalling certain model year 2013 Pilot 2WD and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear.
A worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the engine short block free of charge. The recall began on September 16, 2013. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JB4 (Honda Odyssey) and JB5 (Honda Pilot).
Campaign 13V382000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Representative owner complaints
271 reports, newest first.
Other or unspecified, Engine, Nov 22, 2020
MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT THE DECISION WAS UP TO THE REP. THE DEALER REACHED OUT TO THE REP AGAIN AND AGAIN REP REFUSED TO FIX THE PROBLEM. I NOW HAVE A VEHICLE WHICH I STILL HAVE 2.5 YEARS OF PAYMENTS (I'VE OWNED IT FOR 2.5 YEARS) THAT CANNOT NOT BE DRIVEN. HONDA SHOULD FIX THIS AS THE PROBLEM IS A RESULT OF THE THE DAMAGE CAUSE BY THEIR FAULTY PISTONS! **NOTE: DATE BELOW IS APPROXIMATE**
Suspension, Nov 2, 2020
HONDA CUSTOMER SERVICE IN TORRANCE, CA GAVE US CASE # BUT UNHELPFUL.2013 PILOT'S PART OF FRONT SUSPENSION REAR LOWER ARM BUSHING WARRANTY EXTENSION: 7YRS100K MILES.THIS SUMMER LOCAL DEALER SERVICE DEPTS DIDN'T ALWAYS ANSWER THEIR PHONES & COULDN'T ALWAYS BOOK DUE TO COVID/ISSUES.IN JUNE THE HONDACARE WEBSITE + OTHER MEDIA INCLUDING HONDA'S TWITTER WERE DOWN FOR DAYS.AS LOYAL HONDA OWNERS WE WERE PATIENT AS WE'VE ALSO BEEN AFFECTED BY THE PANDEMIC.WE WERE FINALLY ABLE TO HAVE THE SUSPENSION CHECKED DUE TO ROUGH HANDLING/POOR PERFORMANCE/NOISE.DEALER NOTED THAT THE BUSHINGS WERE INDEED CRACKED AS HONDA KNOWS BUT SAID THAT WHILE OUR PILOT'S UNDER 100K MILEAGE OF WARRANTY EXTENSION, HE USED EXCUSE OF OUR PURCHASE DATE JUST A FEW WEEKS PAST 7YRS DESPITE BEING WELL UNDER 100K. HONDA WOULD ONLY OFFER FRACTION OF REPAIR COST W DEALERS DEMANDING $500-600+ TO FIX SAFETY DEFECT FITTING NHSTA CRITERIA; SHOULD BE RECALLED.UNDUE PUNISHMENT FOR NOT PUSHING TO HAVE VEHICLE SEEN SOONER OR KNOWING EXACT PURCHASE DATE.HONDA AWARE OF ISSUE BUT DOESN'T PUBLICIZE OR UPDATE OWNERS FURTHER COMPROMISING SAFETY.DEALER MINIMIZED OUR CONCERNS ON UPLOADED RECEIPT. HONDA SAID 'REQUEST TO MEET DEALER'S DISTRICT MANAGER' BUT DEALER CLAIMS 'CAN'T.'STILL AWAITING THEIR REPLY.HONDA UNHELPFUL SO LEFT VOICEMAIL FOR HONDA OHIO CORPORATE AFFAIRS AND COMMUNICATIONS OFFICIAL WHO SELF-IDENTIFIES ON SOCIAL MEDIA:"TRAINED AS COMPANY SPOKESPERSON" BUT SHE HASN'T REPLIED THO WE FAXED + MAILED LETTER.YET HONDA'S ALL OVER SOCIAL MEDIA OFFERING VARIOUS COVID/FINANCIAL/GOODWILL ASSISTANCE.BUT PANDEMIC-RELATED DELAYS HAD VEHICLE ENTER DEALERSHIPS DAYS AFTER ITS 7-YEAR PURCHASE ANNIVERSARY, WE'RE COUNTING ON HONDA TO EMBODY ITS WIDELY ADVERTISED AESTHETIC OF ETHICS AND DO THE RIGHT THING BY PROVIDING THE REPAIR AS OUTLINED IN THE ORIGINAL WARRANTY EXTENSION LETTER HONDA SENT TO OWNERS FIVE YEARS AGO WITHOUT FOLLOWUP
Other or unspecified, Oct 21, 2020, fire
I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???
Other or unspecified, Sep 27, 2020
PAINT POPPING OFF TOP ABOVE WINDSHIELD
Air bags, Engine, Fuel/propulsion system, Sep 19, 2020
CHECK FUEL CAP MESSAGE COMES ON SOMETIMES EVEN AFTER I TIGHTEN THE FUEL CAP. SOMETIMES THE MESSAGE STOPS ON ITS OWN. DON'T KNOW WHY. CHECK ENGINE LIGHT COMES ON SOMETIMES AND GOES OFF ON ITS OWN. DON'T KNOW WHY. I NOTICED THESE ALERTS WHEN THE CAR IS MOVING OR SITTING AT AN IDLE. CITY DRIVING WITH VERY LITTLE HIGHWAY DRIVING. I CHECKED HONDA WEBSITE TODAY FOR A LIST OF RECALLS ON MY VIN, BUT THE WEBSITE SAID THAT THERE WERE NOT OPEN RECALLS ON MY VEHICLE. I WONDER ABOUT THE AIRBAGS IN THE VEHICLE.
Service brakes, Sep 8, 2020
MY 2013 HONDA PILOT STEERING WHEEL SHUDDERS HARD WHEN BRAKING. THIS STARTED AT AROUND MILEAGE 30K AND THE CAR CURRENTLY HAS 57K ON ODOMETER. WE BOUGHT THE CAR NEW AND HAVE NOT NEEDED ANY BRAKE WORK ON THE FRONT. HONDA SERVICED THE REAR BRAKES SO FAR. HONDA REPRESENTATIVES HAVE TOLD US THAT FRONT SHUDDER OF THE STEERING WHEEL MOST LIKELY MEANS THE ROTORS ARE WARPED AND NEED RESURFACING OR REPLACEMENT. THE SHAKING ON DOWNHILL DRIVING IS SO BAD THE CAR FEELS UNCONTROLLABLY DANGEROUS. YOU MUST DRIVE VERY SLOW WITH HAZARD LIGHTS FLASHING WHEN TRAVELING DOWNHILL AT 20-30 MPH. SHAKING AND SHUDDER HAPPENS AT ALMOST ANY SPEED ABOVE 40 MPH WHEN BRAKES ARE APPLIED.
Structure, Sep 5, 2020
THE PAINT AROUND THE MOONROOF OF MY 2013 HONDA PILOT WAS PEELING. IT'S WHITE DIAMOND PEARL.
Vehicle speed control, Engine, Aug 14, 2020
THE ENGINE IS MAKING AN IDLING NOISE ONLY WHEN THE CAR STARTS IN THE MORNING. TAKES TIME FOR CAR TO INCREASE SPEED
Seats, Engine, Jun 28, 2020
THE CAR HAS ENGINE CHECK LIGHT AND TRACTION LIGHTS ARE ON. MECHANIC DIAGNOSED THE CODES TO MATCH A RECALL WHICH MY VIN IS EXCLUDED EVEN THOUGHT I AM FACING THE SAME EXACT ISSUE. PISTON MISFIRING AND THE ENGINE CAN LOCK AT ANY TIME CAUSING AN ACCIDENT. CODES GIVE TO ME BY MECHANIC THAT SAID THAT HONDA SHOULD ADDRESS THIS ISSUE: DTC - P0301 AND P0304. BULLETIN -13-082. DTC 83-11 AND DTC - 83-12. DEALERSHIP NEVER MENTIONED THIS TO ME I HAD TO GO TO INDEPENDENT MECHANIC. INFO: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10053786-6271.PDF SUMMARY: "THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 THROUGH P0304 AND CAUSE THE MIL TO COME ON" THIS ISSUE CAME UP TWO TIMES. FIRST THE DEALERSHIP ASKED ME TO SERVICE ALL CAR PARTS WHICH I DID TO GET THE ENGINE LIGHT FIXED - COST ME $1000. THEN THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON THEY TOLD ME THEY CLEANED THE PISTONS AND I SHOULD BE GOOD. THE THIRD TIME I BROUGHT THE CAR BACK TO THEM ALL IN ABOUT THREE WEEKS, THEY SAID OH... YOU NEED $3K TO DO THIS PROCEDURE WHICH HONDA RECOMMENDS AND THEN I LOST IT. I REALIZED I WAS BEING PLAYED AND I TOOK IT TO INDEPENDENT MECHANIC WHICH BROUGHT THIS TO MY ATTENTION. I HAVE BEEN TRYING TO CONTACT AMERICAN HONDA OVER THE PHONE AND THEY DO NOT ANSWER ANY CALLS. THE NUMBER RINGS 3 TIMES THEN PLAYS SOME MUSIC AND THEN ENDS THE CALL. I ALSO SENT THEM AN EMAIL WHICH CAUSED MR MARIO REPRESENTING AMERICAN HONDA, TO CALL ME. I MISSED HIS CALL AND I CALLED HIM BACK MULTIPLE TIMES BUT HE IS NEVER IN THE OFFICE. CASE REFERENCE: # 11373382
Structure, May 28, 2020
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED ENTERING HER DRIVEWAY, WHEN HER HUSBAND NOTICED THE PAINT PEALING FROM THE ROOF AND FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOMATION HONDA VALENCIA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, (661) 200-9110, WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NEEDING TO REPAINT THE DAMAGE AREA. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 71,000. *BF*JB
Other or unspecified, May 25, 2020
ISN'T MY VEHICLE. I'M TRYING TO BUY THIS VEHICLE BUT I FOUND THAT INFO IN THE CARFAX. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED A/C REFRIGERANT RECHARGED 2/2/19 206,087 MI. MASSACHUSETTS INSPECTION STATION STURBRIDGE, MA PASSED SAFETY INSPECTION PASSED EMISSIONS INSPECTION 3/13/19 207,860 MI. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED 3/19/19 207,996 MI. LUNDGREN HONDA AUBURN, MA 508-832-6200 4.6 / 5.0 211 VERIFIED REVIEWS VEHICLE SERVICED 3/28/19 107,178 MI. CONNECTICUT INSPECTION STATION WATERBURY, CT PASSED EMISSIONS INSPECTION POTENTIAL ODOMETER ROLLBACK THERE ARE SIGNS OF POTENTIAL ODOMETER ROLLBACK HERE, SO VERIFY THE MILEAGE WITH THE SELLER. I KNOW I WOULD.
Structure, Other or unspecified, May 22, 2020
THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR
Air bags, Seat belts, Other or unspecified, May 14, 2020
I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR
Structure, May 5, 2020
PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR
Service brakes, Hydraulic, Engine, Mar 25, 2020, fire
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.
Structure, Mar 10, 2020
ON 2018, THE PAINT ON THE ROOF BEGAN TO PEEL IN CHUNKS BETWEEN THE WINDSHIELD AND MOONROOF. ADDITIONALLY, THE WHOLE BODY PAINT BEGAN TO FADE REGARDLESS OF HOW OFTEN IT WAS WASHED AND WAXED. THE ISSUE WAS BROUGHT UP TO A LOCAL DEALER AND THEY WERE ONLY WILLING TO PAINT THE ROOF AND SIDE BECAUSE IT WAS THE ONLY THING THAT HAD BEEN IDENTIFIED AS A VEHICLE RECALL MATTER. THE ROOF HAS BEEN FIXED BUT NOW THE CAR LOOKS AWKWARD AS ONE PORTION IS VERY SHINY WHILE THE REST LOOKS HORRIBLY FADED. THE REST OF THE PAINT HAS ONLY BECOME WORSE AS THE TIME PROGRESSED. WHY ISN'T ANYONE AT HONDA CORPORATE NOT FIXING THIS? IT IS A KNOWN QUALITY DEFECT AND NO FIX IS BEING DONE. I ASKED A BODY SHOP FOR A QUOTE TO SEE HOW MUCH IT WOULD BE TO PAINT THE REST OF THE VEHICLE. $8000.00 TO FIX THE ISSUE!!!
Structure, Jan 28, 2020
2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!
Air bags, Jan 23, 2020, crash
TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Steering, Power train, Engine, Nov 19, 2019
I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.
Engine, Nov 17, 2019
MISFIRED 2ND CYLINDER, EXCESSIVE CARBON AND OIL FOULING ON SPARK PLUG. IGNITION COIL NEEDS REPLACED QUICKLY.
Power train, Other or unspecified, Engine, Nov 13, 2019
THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.
Air bags, Sep 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KUNI HONDA ON ARAPAHOE (LOCATED AT 10750 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-636-7000) WHO STATED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Sep 12, 2019
EXTERIOR PAINT: TAFFETA WHITE VEHICLE PAINT FADING AFTER 4-5 YEARS FROM ROOF TOP, SIDES, BACK TRUNK AREA, AND HOOD.
Service brakes, Jul 31, 2019
WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.
Suspension, Electronic stability control (ESC), Service brakes, Jul 19, 2019
WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.