2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints
1,706 reports, newest first.
Service brakes, Mar 14, 2017
VEHICLE IS 16 MONTHS OLD WITH ONLY 5,200 MILES ON IT. BRAKING ACTION CURRENTLY SEEMS UNAFFECTED, HOWEVER, THE BRAKE FLUID RESERVOIR HAD GREEN ALGAE ON THE STRAINER, HEAVY BLACK SEDIMENT ON THE FLOOR OF RESERVOIR, AND THE FLUID WAS BROWN. THE RESERVOIR WAS NEVER OPENED UNTIL 2 DAYS AGO WHEN I NOTICED THE FLUID WAS BROWN WHILE LOOKING THROUGH THE SIDE OF THE RESERVOIR AS I WAS CHECKING THE FLUID LEVEL AND DECIDED TO INVESTIGATE FURTHER. THE CAP WAS PROPERLY SEALED BECAUSE THERE WAS A SLIGHT SUCTION AS I BEGAN TO LIFT THE CAP AFTER TWISTING AND THE SEAL WAS IN PERFECT CONDITION. THE HONDA DEALER STATED THAT HONDA WOULD NOT COVER UNDER WARRANTY A FLUID FLUSH BECAUSE THEY ASSUME IT WAS FROM SOMETHING I DID AND FURTHER ASSUMED IT WOULD NOT BE FROM CONTAMINATED FLUID THEY PUT IN AT THE FACTORY. AS A RESULT I JUST FLUSHED THE SYSTEM MYSELF WITH DOT 3/4 SYNTHETIC FLUID. MY COMPLAINT IS THAT HONDA MAY HAVE USED CONTAMINATED BRAKE FLUID AT THE FACTORY THAT COULD HAVE AFFECTED OTHER CARS OR, IF NOT, SOMETHING SPECIFICALLY HAPPENED TO MY VEHICLE PRIOR TO MY PURCHASING OF IT FROM HONDA.
Suspension, Electrical system, Mar 3, 2017
FRONT END CREEKING/LOUD POP WHEN TAKING OFF AND TURNING. NOT CONTINUOUS. HAD IT TEST DRIVEN BY HONDA DEALERSHIP MECHANIC TWICE. I WAS TOLD IT WAS NORMAL... AND NEVER CHECK UNDER THE VEHICLE. ALSO, HONDA RECALLED SOFTWARE FOR NAVIGATION PANEL... BUT THE SAME ISSUES HAVE ARISEN AGAIN.
Other or unspecified, Feb 20, 2017
WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEAT) IS DISABLED. DEALER HAS REPLACED THE CONTROL UNIT BUT THAT DID NOT FIX THE PROBLEM. WE HAVE BEEN TOLD THAT THE NEXT SOLUTION WILL BE TO REPLACE THE LIFTGATE MOTOR. WE HAVE A 7YR OLD DAUGHTER AND OUR CONCERN IS THAT IT COULD BE A BIGGER ISSUE IF A SMALL PERSON IS PRESENTED WITH THE PROBLEM.
Power train, Feb 18, 2017
PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE COOLANT TO MIX WITH TRANMISSION FLUID AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COMPLETE TRANSMISSION REPLACMENT AND COOLING SYSTEM DETERGENT FLUSHED WAS PERFORMED. VEHICLE HAD 37,009 MILES WHEN TAKEN TO DEALER...JUST OUT OF WARRANTY. DEALER COMPLETED REPAIRS FOR NO COST AS "GOOD WILL GESTURE". ONGOING CONCERN THAT OIL CONTAMINATION IN COOLING SYSTEM MAY HAVE CAUSED UNKNOWN DAMAGE.
Engine, Feb 17, 2017
VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIST AND VEHICLE ENGINE SHUT OFF. WHEN THE LIGHT TURNED GREEN, I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS. THE VEHICLE DID NOT START. ALL DASH LIGHTS DISPLAYED AND ALL ERROR CODES ALTERNATED ON DISPLAY. IT ALSO SHOWED VEHICLE WAS IN PARK. I TRIED TO RESTART IT AGAIN BY DEPRESSING THE BRAKE AND PUSHING THE ENGINE START BUTTON. VEHICLE WOULD NOT START AND DIALS WERE TWITCHING. TRIED SEVERAL TIMES TO START VEHICLE. THE POLICE ARRIVED AND WANTED TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD SINCE IT WAS BLOCKING THE LEFT HAND LANE ON A 55 MILE AN HOUR ROAD. COULD NOT GET VEHICLE IN NEUTRAL. CALL HONDA DEALERSHIP SERVICE DEPARTMENT TO ASK HOW TO PUT VEHICLE IN NEUTRAL. THEY STATED THEY DIDN'T KNOW HOW. TOW TRUCK ARRIVED AND HAD TO DRAG VEHICLE ONTO FLAT BED TOW TRUCK. TOW TRUCK DELIVER VEHICLE TO DEALER. DEALER CHARGED BATTERY TO RESTART VEHICLE. THEY RAN DIAGNOSTICS AND STATED IT HAD NO ERROR CODE. THEY COULD NOT REPRODUCE ENGINE STOP AND STATED THERE WAS NO REPORT OF THIS HAPPENING TO ANOTHER VEHICLE. AFTER I STATED I WAS NERVOUS TO DRIVE THE VEHICLE AGAIN, THEY STATED THEY COULD KEEP VEHICLE AND DRIVE IT FOR SEVERAL DAYS TO SEE IF IT HAPPENED AGAIN. DRIVING CONDITIONS: CLEAR DAY, 30 DEGREES FAHRENHEIT. DRIVING APPROXIMATELY 9 MINUTES, 55 MILES PER HOUR. 14,000 MILE, LESS THAN ONE YEAR OLD.
Exterior lighting, Feb 5, 2017
I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SAID THIS IS NORMAL. I REALLY BELIEVE THIS IS A SAFETY HAZARD, BECAUSE THIS IS NOT MY FIRST VEHICLE, ALL MY OTHER VEHICLE AND MINIVAN HAS NEVER HAD THIS ISSUE. PLEASE HELP.
Electrical system, Jan 28, 2017
REAR TAILGATE OPENING AND CLOSING WITHOUT CONTROL ONCE SELECTING THIS OPTION ON THE DOOR CONTROL, REAR TAILGATE BUTTON AND ON KEY FOB. DOES NOT SENSE WHEN SOMETHING OR SOMEONE IS UNDER THE DOOR UPON CLOSURE WHICH IS A STANDARD SAFETY FEATURE OF THIS AUTOMOBILE. THIS TAILGATE FAILS TO OPEN AND CLOSE OPPOROPRIATELY AND HAS CLOSED ON MY HEAD AND OTHERS WHEN OPERATING THIS TAILGATE FOR LOADING AND UNLOADING PURPOSES.
Power train, Electrical system, Engine, Jan 11, 2017
I WAS DRIVING AROUND TOWN RUNNING ERRANDS. AS I PULLED OUT OF A PARKING LOT, MY DISPLAY PANEL SHOWED EMISSIONS SYSTEM PROBLEM AND THE ENGINE LIGHT CAME ON. CALLED DEALER AND THEY SAID IT'S NOT A BIG CONCERN UNLESS ENGINE LIGHT WAS FLASHING AND TO BRING IT IN AFTER THE WEEKEND (WAS A FRIDAY AFTERNOON). DROVE IT 30 MINUTES HOME AT 55-65 MPH AND NOTICED NO PROBLEMS. DROVE IT THAT DISTANCE AND SPEED TO TAKE IT TO THE DEALER AS WELL WITH NO PROBLEMS. PICKED IT UP A FEW DAYS LATER. SERVICE NOTES INDICATE: CODE P0328, KNOCK SENSOR FAILURE, REPLACED KNOCK SENSOR AND RETESTED, OK AT THIS TIME. AFTER PICKING IT UP, WAS ABOUT 10 MIN AWAY AND TRYING TO GO FROM 60 TO 68 AND SET CRUISE. SPEED BEGAN TO JUMP AROUND, NOT STAYING AT A SPEED FOR MORE THAN A SECOND 70-60-65-68-63, ETC. ENGINE LIGHT NOW FLASHING TOOK OFF CRUISE AND IT CONTINUED. TURNED AROUND TO HEAD BACK TO DEALER. CAR WORKING FINE FOR A BIT, BUT THEN CONTINUED TO JERK AT DIFFERENT SPEEDS (60, 40, 25). WAS STOPPED AT LIGHT AND ENGINE WAS STILL REVVING AT 4 RPM. STEPPED OFF BRAKE AND CAR ACCELERATED ON OWN TO 25. DEALER NOTES: CODE P2638, IDLE RELEARN, TORQUE MANAGEMENT FEEDBACK, PERFORMED RELEARN. TODAY, 6 DAYS AFTER PICKING IT UP, I WAS STOPPED AT A STOPLIGHT. ECO BUTTON IS ON, ENGINE IDLE IS RUNNING, SEAT WARMER AND HEATER ON. WHILE I WAS STILL APPLYING BRAKE, THE ENGINE IDLE SOUNDED LIKE IT WAS TRYING TO KICK OFF AND THE WHOLE CAR SHUT OFF ON ME. ALL INDICATOR LIGHTS CAME ON, BUT THE ENGINE WAS OFF AND NOTHING WAS RUNNING. TURNED CAR OFF AND BACK ON, DROVE THE 2 MILES TO THE DEALER, AND LEFT IT WITH THEM. *TR
Power train, Wheels, Service brakes, Jan 10, 2017, crash
I HAVE THE HONDA AWD 2016 TOURING MODEL WITH Z TRANSMISSION. SINCE PURCHASE, THE VEHICLE WILL ACCELERATE BY ITSELF WHEN DRIVING DOWN THE SLOPE BETWEEN 25 -30 MILES PER HOUR, THE BRAKE WILL NOT STOP THE SPEEDING, AND ACTUALLY WILL REDUCE THE SPEED AND IT APPEARS TRANSMISSION WILL FORCE THE SPEED GOES UP AGAINST THE BRAKE. DURING THE DRIVE, AT THIS RANGE, WHEN ACCELERATE, THE VEHICLE WILL MAKE A SQUEAKY SOUND BY THE TIRE LEVEL, ALMOST FEEL THE TIRE IS TRYING TO CATCH UP WITH THE SPEED OF TRANSMISSION AND WON'T TURN AS FAST AS IT COULD AND HENCE THE SQUEAKY SOUND, THE VEHICLE IS ABOUT 24 K MILES AND VERY CHALLENGING IN DRIVING THIS CAR. NEED THIS TO BE REPLACED AS THE Z TRANSMISSION RECALL IS STARTING BY OTHER MANUFACTURES.. THE WORST IS THE SPEED OF THE CAR AT DRIVE DOWN SLOPE AND COULD KILL ANYONE DUE TO IT ACTUALLY AUTOMATICALLY START SPEEDING EVEN THOUGH MY FOOT IS ON BRAKE. *TR
Electrical system, Jan 5, 2017
LESS THAN A MONTH AFTER PURCHASING THE CAR, THE CABIN LIGHTS STOPPED WORKING. THE FUSE WAS REPLACED, BUT IT HAPPENED AGAIN. THEN THE ELECTRIC IN THE REAR HATCH IS FAULTY. AT RANDOM, WHEN WE OPEN THE HATCH, IT WILL COME BACK DOWN ON ITS OWN AND THEN IT WON'T WORK AT ALL FOR A PERIOD OF TIME. THIS HAPPENS WITH THE KEY FOB AND ALSO WHEN USING THE BUTTON IN THE DOOR. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. WE TOOK IT IN TO GET IT FIXED, WE WERE TOLD THAT IT WAS FIXED, AND THE VERY NEXT DAY THE PROBLEM CONTINUED.
Steering, Wheels, Service brakes, Jan 4, 2017
I WAS DRIVING IN THE RAIN AT ABOUT 30 MILES AND HOUR TOWARDS A RED LIGHT. I BEGAN TO SLOW DOWN WITH THE BRAKES, BUT THE CAR WOULD NOT STOP AND SKIDDED RIGHT THROUGH THE RED LIGHT. I ALSO TRIED STEERING THE CAR TO THE RIGHT, BUT THE CAR WOULD NOT STEER RIGHT AND KEPT SKIDDING THROUGH THE RED LIGHT UNTIL IT SLIGHTLY HIT THE MEDIAN AND STOPPED. LUCKILY, NO ONCOMING CARS WERE COMING OR MY CAR WOULD HAVE WENT RIGHT INTO THEM. THE TIRES CLAIM TO BE "ALL WEATHER TIRES" WHICH ARE BRIDGESTONE DUELER TIRES, 245/60R18. ON OTHER OCCASIONS IN THE RAIN, I HAVE FELT THE CAR SKID WHEN TAPPING ON THE BRAKES WHILE TURNING, BUT NOT TO THE EXTENT OF YESTERDAY WHEN I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I ALSO READ ON LINE OF ANOTHER PERSON REPORTING SKIDDING WHILE TURNING IN THE RAIN IN A HONDA PILOT. SOMETHING HAPPENS WITH THIS CAR IN THE RAIN THAT CAUSES THE BRAKES TO NOT STOP THE CAR AND INSTEAD SKID AS IF IT IS ON ICE WITHOUT CONTROL OF THE STEERING AT THE SAME TIME. *TR
Electrical system, Engine, Fuel/propulsion system, Dec 30, 2016
ON 3 SEPARATE OCCASIONS, OUR 2016 HONDA PILOT ELITE HAS COMPLETELY SHUT DOWN WHILE WE WERE DRIVING - TWICE ON THE HIGHWAY AND ONCE IN BUSY TRAFFIC. WHEN THIS HAPPENS, THE ENGINE, TRANSMISSION, POWER STEERING, ETC. ALL STOP WORKING AND THE CAR DISPLAYS EVERY ERROR YOU CAN IMAGINE. I HAVE POSTED A VIDEO HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BTEBMYWY-IS THIS IS VERY SCARY BECAUSE THERE IS NOTHING YOU CAN DO TO GET THE CAR WORKING AGAIN - LUCKILY, WE HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD. WHEN IT FIRST HAPPENED, WE CALLED HONDA EMERGENCY ROADSIDE ASSISTANCE AND WE HAD A TOW ON THE WAY WHEN WE TRIED RESTARTING THE CAR SEVERAL TIMES IN A ROW AND THAT CLEARED THE ERRORS. SINCE THEN, WE HAVE USED THE SAME TRICK TO GET THE CAR RUNNING AGAIN BUT IT HAS HAPPENED TWICE IN THE LAST WEEK - VERY SCARY! I HAVE FOUND OTHER SIMILAR COMPLAINTS ONLINE SO IT'S CLEAR THAT THERE'S SOME KIND OF COMPUTER OR ELECTRIC PROBLEM WITH THIS MODEL - IT'S JUST NOT OBVIOUS WHAT TRIGGERS IT. WE ARE GOING TO TRY TO TRADE IN OUR CAR FOR A DIFFERENT MODEL BECAUSE HONDA HAS NOT BEEN ABLE TO PROVIDE ANY HELP IN SPITE OF THE FACT THAT WE HAVE TAKEN IT TO THE DEALER 3 TIMES - I AM VERY DISAPPOINTED WITH THEIR SERVICE ON THIS.
Other or unspecified, Dec 24, 2016
1. RATTLING AT INSTRUMENT PANEL. 2. FREQUENT FREEZING OF TOUCH SCREEN, ESPECIALLY WHEN CAR IS BEING DRIVEN ON THE HIGHWAY.
Visibility, Other or unspecified, Dec 20, 2016
LONG STORY SHORT..TODAY AROUND 4:10 PM (2016 HONDA PILOT EX-L), AS I WAS DRIVING ON THE HIGHWAY DOING 65 MPH, I HEAR A LOUD BOOM.. I'M WHAT THE [XXX]... AS I LOOK BACK IN MY REAR VIEW MIRROR, I SEE A PIECE OF THE GLASS FROM MY SUN ROOF, SLAM ONTO THE GROUND AND THE TRUCK BEHIND STARTED TO DODGE THE GLASS, AFTER THAT I STARTED TO HEAR WIND NOISE FROM THE SUN ROOF. SO I TOOK A LOOK AND MY SUN ROOF GLASS WAS GONE, IF I WERE TO HAVE MY SUN ROOF COVER OPEN, THAT GLASS WOULD OF HIT ME RIGHT IN THE FACE OR EVEN IN MY EYES. AFTER GOING RESEARCH THERE WAS COUPLE SUV THAT HAVE SIMILAR BLOW OUT..HTTP://M.CARCOMPLAINTS.COM/HONDA/PILOT/2016/WINDOWS_WINDSHIELD/SUNROOF_EXPLODED.SHTML. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Engine, Dec 14, 2016
CAR IS THROWING FAULT CODES FOR TRANSMISSION, CHECK ENGINE, ELECTRICAL. THE CAR SUDDENLY GOES TO "ENGINE LIMP MODE". HARD SHIFTING, SHUTTERING AND LOSS OF POWER. RANDOM OCCURRENCES. HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE. ISSUE OCCURS FROM A START OR AT LOW SPEEDS 20-35MPH WHILE IN MOTION. THE HARD SHIFTING IS CAUSING LONG TERM DAMAGE TO THE DRIVE TRAIN.
Structure, Dec 14, 2016
WHEN I AM DRIVING ON THE HIGHWAY AT 65 OR HIGHER, THE HOOD WILL FLEX UP AND DOWN LIKE IT IS NOT LOCKED. IT IS WORSE IN HIGH WINDS. NO VEHICLE I HAVE EVER DRIVEN BEFORE HAS DONE THIS. THE FIRST TIME IT DID IT, I SLOWED DOWN AND GOT OFF THE FIRST EXIT I COULD. I DIDN'T POP THE HOOD BECAUSE I WANTED TO SEE IF IT WAS OPEN BY ITSELF. I COULDN'T OPEN IT AND IT SEEMED SEALED. I POPPED THE HOOD, CHECKED IT OVER AND SHUT IT. WHEN I GOT BACK ON THE HIGHWAY, IT CONTINUED TO FLEX UP. IT MADE ME SO NERVOUS. I AM SO AFRAID TO DRIVE IT ON THE HIGHWAY WITH MY KIDS. IT HAS TO BE WEAKENING IT! EVENTUALLY, IT WILL LET GO AND FLY UP, POSSIBLY SMASH THE WINDSHIELD, IT COULD FLY BACK INTO A CAR BEHIND ME AND I DON'T WANT TO THINK ABOUT THE PERSONAL INJURY THAT IT COULD CAUSE. HONDA NEEDS TO FIX THIS NOW. THERE ARE MANY PEOPLE HAVING THE SAME ISSUE. NO ONE KNOWS HOW TO FIX IT IN THE SERVICE DEPT. SO ARE THEY GOING TO WAIT UNTIL SOMEONE IS DEAD? WITH ALL THE PROBLEMS POPPING UP WITH THIS VEHICLE, I AM STARTING TO THINK I MADE A MISTAKE. *TR
Structure, Seats, Other or unspecified, Dec 14, 2016
WE CANNOT FIND A COMFORTABLE POSITION FOR DRIVING THIS CAR. IT HURTS OUR FOOT AND LEG EVERY TIME WE DRIVE IT. *TR
Service brakes, Hydraulic, Dec 12, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHEN THE VEHICLE WAS IN REVERSE OR DRIVE, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE BRAKES. THE DEALER DIAGNOSED THAT THE BRAKE PADS NEEDED LUBRICANT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,858.
Exterior lighting, Dec 12, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECENTLY PURCHASED THE VEHICLE; HOWEVER, THE HEADLIGHTS WERE DIM. THE CONTACT ADJUSTED THE HEADLIGHTS AND STATED THAT THEY COULD NOT REPLACE THE HEADLIGHTS. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Dec 11, 2016
VEHICLE MILEAGE 12500 MILES TRANSMISSION REPLACED, BUT THE NEW TRANSMISSION IS HAVING THE SAME PROBLEM AS THE FIRST. CHIRPING AND GRINDING WHEN SHIFT UP OR DOWN FROM 3 TO 4 OR AT 30 MILES PER HOUR WHILE MOVING. *TR
Power train, Dec 9, 2016, crash
I BACKED OUT OF A PARKING SPACE AT WORK, AND WHEN I BRAKED AND PRESSED THE DRIVE BUTTON, THE CAR DID NOT SHIFT. AFTER SEVERAL TRIES THE CAR WENT INTO DRIVE. I DROVE OUT OF THE PARKING LOT ONTO A SIDE STREET. HOWEVER, AFTER ACCELERATING UP TO THE 20 MPH LIMIT, THE CAR APPARENTLY JUMPED DOWN TO 2ND AND HAD TO BE SHIFTED BACK INTO DRIVE. AFTER A BLOCK OR TWO, I STOPPED AT AN INTERSECTION, WAITED FOR THE LIGHT TO CHANGE AND ACCELERATED AFTER TURNING LEFT ONTO A CITY STREET. AFTER ABOUT SIX BLOCKS I BRAKED, TURNED LEFT, THEN RIGHT IN TO A PARKING LOT. I CONTINUED ACROSS THE PARKING LOT AT ABOUT 10 MPH UNTIL I NEARED A PARKING SPACE. AS I BEGAN THE LEFT TURN INTO THE SPACE, I APPLIED THE BRAKE AND SLOWLY ENTERED THE SPACE. I CONTINUED TO TURN AT A SLOW SPEED WITH LIGHT BRAKE PRESSURE WHEN SUDDENLY THE CAR SURGED FORWARD AND CRASHED INTO THE FRONT OF A PARKED VEHICLE, DAMAGING THE FRONT OF BOTH VEHICLES.
Power train, Dec 9, 2016
WE BOUGHT A NEW 2016 HONDA PILOT EX-L AWD IN NOVEMBER 2016 (MANUFACTURED IN OCT-2016) AND EXPERIENCING SOME TRANSMISSION ISSUE WHEN ECO BUTTON IS ON. WHEN DRIVING AROUND IN ABOUT 30 MPH, SEEMS THE TRANSMISSION HAS DIFFICULTY IN SHIFTING GEARS AS IF IT CANNOT DECIDE IF IT NEEDS TO MOVE UP OR DOWN THE GEAR. THEN IT SEEMS TO GET STUCK IN THE LOWER GEAR AND FEELS LIKE AS IF THE GEARS ARE GRINDING. I CAN ALSO FEEL THE GEARS GRINDING IN THE ACCELERATION PEDAL. AT THIS POINT, I AM ABLE TO SMELL METAL BURNING THROUGH THE AIR CONDITIONING - SEEMS LIKE THE TRANSMISSION IS GETTING OVERHEATED. WITH ECO OFF, I HAVE OBSERVED THAT THE GEAR SHIFTS SMOOTHLY AND SWIFTLY. *TR
Power train, Other or unspecified, Dec 9, 2016
I WAS DRIVING WITH MY FAMILY INSIDE THE CAR I WOULD SAY BETWEEN 35 - 45 MILES / HOUR THEN I STEP ON THE GAS JUST FOR LITTLE BIT WHAT HAPPEN THE REVOLUTION WENT UP TO 3000- 4000 RPM & STAYS THERE FOR A WHILE I HEAR LIKE ENGINE NOISE SOUND & FEELS LIKE IT WENT TO STALL SO AT THIS POINT. I LOOK AT DASH BOARD STILL ON DRIVE MODE WHEN I STEP ON THE GAS IM NOT SPEEDING UP THE RPM REMAINS ON 3000 4000 RPM CAR SLOWING DOWN I HAVETO GO TO THE SIDE OF THE ROAD I PRESS THE DRIVE BUTTON IT WENT TO SPORTS MODE THE REVS CLIMB EVEN HIGHER SO I PRESS IT AGAIN TO GO TO REGULAR DRIVE MODE THAT'S THE ONLY TIME THE REVOLUTION CAME DOWN TO LESS THAN 2000 RPM ENGINE NOISE SUBSIDED. SO I THINK THE CAR UNEXPECTEDLY RANDOMLY SHIFTING TO NEUTRAL WHILE U DRIVING I HAPPEN TO ME 2 -3 TIMES. THIS IS HONDA PILOT TOURING MODEL WITH NINE SPEED ZF TRANSMISSION. I CALL HONDA USA MENTION WHAT HAPPEN BECAUSE I READ THAT THERE WAS ALOT OF COMPLAINED ABOUT THISTRANSMISSION ISSUE. IN THE ARTICLE & FORUM I READ IT WAS STATING THAT SOFTWARE UPDATE RECALL TO FIX THE PROBLEM BUT HONDA CUSTOMER SERVICE JUST ADVISE ME TO BRING THE CAR TO SERVICE I THINK THEY AWARE OF THE PROBLEM BUT TOLD ME THAT THERE IS NO RECALL TO FIX THE TRANSMISSION ISSUE ACCORDING TO HONDA USA CUSTOMER SERVICE. ALL THIS EVENT HAPPEN WHEN THE CAR IS IN MOTION IN THE CITY STREET. THANKS *TR
Power train, Dec 7, 2016
WE BOUGHT A NEW 2016 HONDA PILOT AWD EX-L IN OCTOBER 2016 AND ARE EXPERIENCING SOME PRETTY SERIOUS TRANSMISSION ISSUES. THE FIRST INCIDENT HAPPENED ABOUT A MONTH AGO BEFORE THE VEHICLE EVEN HAD 900 MILES ON IT AND IT HAS RE-OCCURRED NUMEROUS TIMES SINCE THEN AND WE ONLY HAVE 2,000 MILES ON IT. IT APPEARS THAT IF YOU DECELERATE RATHER QUICKLY FROM LET'S SAY 50 MPH+ TO ZERO, THAT WHEN YOU RE-START FROM ZERO, THE TRANSMISSION IS ALL OUT OF SORTS. WHEN YOU HIT THE GAS AT ZERO (AFTER THE FAST DECELERATION) THE VEHICLE WILL BE VERY HESITANT/SLOW TO START (ALMOST AS IF YOU'RE STARTING IN A HIGHER GEAR THAN 1ST) AND THEN WHEN YOU GET TO ABOUT 25-30 MPH, THE VEHICLE WILL SLAM INTO THAT GEAR AND SHAKE THE ENTIRE VEHICLE. THAT 'SLAMMING INTO GEAR' ISSUE WILL CONTINUE EVERY TIME YOU DROP DOWN OR ACCELERATE TO THAT 25-30 MPH RANGE DURING THAT DRIVING SESSION. THE ONLY WAY TO GET THE ISSUE TO STOP DURING THAT DRIVING SESSION, IS TO STOP THE VEHICLE AND RE-START THE ENGINE. IT'S ALMOST LIKE IT RESETS THE TRANSMISSION OR THE COMPUTER THAT RUNS THE TRANSMISSION' THERE ARE NO CHECK ENGINE LIGHTS/WARNINGS THAT COME ON AND IT'S A HARD ISSUE TO DUPLICATE, BUT THE ONLY THING THAT SEEMS TO MAKE IT OCCUR SOMETIMES IS FAST DECELERATION FROM A HIGH SPEED DOWN TO ZERO (I.E. COMING OFF AN OFF-RAMP AND HITTING A STOP LIGHT, OR DRIVING ON A 50MPH TYPE ROAD AND THEN HITTING A STOP LIGHT). THERE'S OBVIOUSLY A MAJOR TRANSMISSION FLAW AND THE CONTINUED "SLAMMING INTO GEAR" WHEN THIS ISSUE OCCURS, CAN ONLY BE DOING MORE DAMAGE TO THE TRANSMISSION AND FEELS LIKE THE ENGINE IS ON THE VERGE OF LOCKING UP. *TR
Power train, Nov 23, 2016
WHILE THE CAR WAS IN MOTION ON A COUNTRY ROAD, WARNING MESSAGES CAME ON STATING THAT THE CAR SHOULD NOT BE DRIVEN, AND THEN THE ENGINE SUDDENLY SHUT OFF. CAR COASTED TO A STOP. COULD NOT RESTART THE CAR FOR 5 OR 10 MINUTES, BUT IT FINALLY STARTED AGAIN. AFTER TAKING IT TO THE DEALER TWICE, THE DIAGNOSIS WAS THAT COOLANT HAD MIXED WITH TRANSMISSION FLUID, THUS THE TRANSMISSION HAD TO BE REPLACED.