2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints
1,706 reports, newest first.
Service brakes, Nov 23, 2016
SINCE PURCHASING NEW, I HAVE NOTICED A PECULIAR PHENOMENON WHEREBY THE BRAKE PEDAL DEVELOPS A VERY HIGH RESISTANCE FROM THE TIME OF BEING PARKED, UNTIL THE NEXT TIME I GET IN THE VEHICLE. I WILL ROUTINELY DEPRESS THE BRAKE PEDAL TO PLACE THE VEHICLE IN PARK AT THE CONCLUSION OF A DRIVE. THE PEDAL FEELS NORMAL AT THIS POINT. APPROXIMATELY 80-85% OF THE TIME UPON RE-ENTRY IN TO THE VEHICLE AFTER ALLOWING THE VEHICLE TO SIT STATIONARY (OFF) FOR 2-12 HOURS, THE BRAKE PEDAL BECOMES VERY FIRM. TO THE POINT WHERE I FEEL UNCOMFORTABLE WITH THE AMOUNT OF FORCE I MUST PRESS WITH MY FOOT, IN ORDER TO THE ENGINE TO START. I DON'T WANT TO OVER-PRESSURE THE BRAKE LINES UNNECESSARILY. HOWEVER, MOST OF THE TIME, IF I SIMPLY PRESS THE BRAKE WITH AN AVERAGE AMOUNT OF FORCE TO START THE CAR, I PRESS THE "START" BUTTON, AND THE SYSTEM WILL ONLY TURN ON TO AUX MODE, THE ENGINE STARTER WILL NOT ACTIVATE. DUE TO THE HIGHLY FIRM PEDAL, MY "ACCEPTABLE" LEVEL OF FOOT FORCE WILL NOT SUFFICIENTLY DISPLACE THE BRAKE PEDAL TO ENABLE "ENGINE START" READY MODE. I AM PERPLEXED BY THIS ODD BEHAVIOR. I HAVE NEVER EXPERIENCED THIS IN ANY OTHER VEHICLE I HAVE OWNED IN MY 17 YEARS OF DRIVING EXPERIENCE. I WOULD REALLY LIKE TO KNOW HOW THE BRAKE SYSTEM BECOMES "LOADED" IF IT IS JUST SITTING. THIS IS THE SORT OF RESULT I MIGHT EXPECT IF ONE WERE TO "PUMP" THE BRAKES WITHOUT THE ENGINE RUNNING, BUT I AM DOING NOTHING OF THE SORT. PLEASE HONDA, ADDRESS THIS. I REALLY HAVE TO WONDER IF OTHER 2016 AND NEWER PILOT AND RIDGELINE OWNERS ARE EXPERIENCING THIS.
Power train, Nov 17, 2016
2016 HONDA PILOT TOURING - CHIRPING SOUND APPEARED AT 19,000 MILES FOLLOWED BY SHUDDERING AND DIFFICULTY SHIFTING BETWEEN 28-32 MPH. GOT DIAGNOSED AT THE DEALERSHIP - TRANSMISSION COOLING UNIT FAILED, LEAKING TRANSMISSION COOLANT INTO THE TRANSMISSION UNIT. DEALER IS CURRENTLY REPLACING WITH A REMANUFACTURED PART. THE TRANSMISSION MANUFACTURER ZF FRIEDRICHSHAFEN AG HAS RECALLED THE TRANSMISSIONS. HONDA USA IS NOW RESPONSIBLE TO RECALL THE VEHICLES WHICH THEY HAVE NOT DONE. HONDA IS UNSYMPATHETIC AND CAN ONLY RECITE THE WARRANTY. I FEEL MY VEHICLE IS UNSAFE TO DRIVE AND THE VALUE HAS BEEN SUBSTANTIALLY IMPACTED.
Structure, Nov 12, 2016
DRIVING AT FREEWAY SPEEDS I NOTICED THE HOOD WAS SHAKING. THIS CAR HAS ABOUT 3500 MILES ON IT. I PULLED OVER TO CHECK THE HOOD TO ENSURE IT WAS SECURE, GOT BACK UP TO FREEWAY SPEEDS AND IT CONTINUED TO SHAKE. IT LOOKS LIKE IT MIGHT FLY OFF AT ANY TIME. ALSO CONCERNED ABOUT FATIGUE OF THE JOINTS OVER TIME DUE TO THE VIBRATION.
Structure, Oct 27, 2016
SINCE PURCHASE 3 MONTHS AGO, THE HOOD SHAKES VIOLENTLY AT SPEEDS ABOVE 55 MPH AND ESPECIALLY UNDER WINDY CONDITIONS. IT IS EXCEPTIONALLY BAD IN HIGH WIND AND WHEN PASSING ONCOMING VEHICLES. IT IS OBVIOUS THE HOOD IS NOT SUFFICIENTLY STRONG ENOUGH TO WITHSTAND THESE WIND PRESSURES WITHOUT CAUSING SOME KIND OF DAMAGE IN THE FUTURE. FEELS LIKE IT IS ONLY A MATTER OF TIME BEFORE THE HOOD ACTUALLY BENDS OR BREAKS AT 80 MPH HIGHWAY SPEED LIMIT.
Visibility/wiper, Sep 24, 2016
WHILE DRIVING 65 MPH ON THE HIGHWAY A SUDDEN LOUD BANG OCCURRED WHICH SOUNDED EXACTLY LIKE A GUNSHOT GOING OFF AND GLASS SHOWERED DOWN ON MY HEAD. STARTLED, I SWERVED ON THE HIGHWAY, BUT LUCKILY DID NOT HIT ANY OTHER VEHICLES. I PULLED OFF THE FREEWAY AND FOUND THAT MY SUNROOF HAD EXPLODED WITH NO OUTSIDE INFLUENCE. IT WAS SHATTERED AND THE GLASS WAS BLOW OUT IN AN UPWARD FASHION, AS IF IT HAD HAPPENED FROM THE INSIDE OF THE VEHICLE. I IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP AND THEY STATED THAT IT WAS NOT FROM AN OUTSIDE SOURCE. I WAS GIVEN A LOANER CAR AND THE DEALERSHIP SAID THEY WOULD TAKE CARE OF IT, BUT THIS HAPPENED 9/23/2016 AND IT IS YET TO BE SEEN IF I WILL NEED TO FRONT ANY MONEY OUT OF MY POCKET.
Exterior lighting, Sep 22, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE ILLUMINATION LEVEL FROM THE HEADLIGHTS WAS AT AN UNSAFE BRIGHTNESS LEVEL. THE CONTACT HAD DIFFICULTY SEEING WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40.
Power train, Sep 15, 2016
WHILE MERGING ONTO THE HIGHWAY GOING APPROXIMATELY 20MPH, THE CAR SEIZED UP, BROUGHT THE CAR TO A NEAR STOP AND WOULD NOT ACCELERATE. IT DID THIS 3 TIMES. NO WARNING LIGHTS ON THE DASH, NO NOTICE OF SOMETHING MALFUNCTIONING. THIS CAR WAS BUILT ON AUGUST 19,2016. I PURCHASED IT ON AUGUST 25 ONLY 839 MILES ON IT WHEN INCIDENT OCCURRED.
Structure, Sep 14, 2016
AT HIGH SPEED AND ESPECIALLY WHEN PASSING ONCOMING LARGE VEHICLES HOOD SHAKES VIOLENTLY AS IF COMING LOOSE AND THREATENING TO FLY UP.. GREG MAY HONDA OF WACO TX SERVICE DEPARTMENT WAS USELESS IN RESOLVING.
Structure, Sep 8, 2016
THE HOOD VIBRATES VIOLENTLY IN SPEEDS OF 60+ MILES AN HOUR. WHEN A LARGE TRUCK OR VEHICLE DRIVES PASSES THE CAR THE HOOD VIBRATES VIOLENTLY. WHEN ON A TWO LANE ROAD AND ON COMING TRAFFIC GOES BY THE CAR THE HOOD VIBRATES VIOLENTLY. THIS ISSUE HAS BEEN PRESENT SINCE I PURCHASED THE CAR IN JUNE 2016. THE HONDA DEALERSHIP STAYED THIS WAS WITHIN THE DESIGN SPECS FOR THE PILOT. I HAVE MADE EVERY ADJUSTMENT I CAN MAKE WITH THE RUBBER GROMMETS WITH NO SUCCESS. HONDA TELLS ME THER IS NO ADJUSTMENT. I AM A PORT ENGINNER AND I MANAGE SHIP REPAIR. THIS IS A SERIOUS ISSUE. THE VIBRATION WILL OVER TIME CAUSE THE HOOD HINGES TO FAIL FROM FATIGUE. THIS WILL CREATE A SITUATION WHERE A CONSUMER DRIVING THE 2016 HONDA PILOT TO POTENTIALLY HAVE HOOD FLY OFF THE VEHICLE DURING NORMAL DRIVING CAUSING CATASTROPHIC FAILURE AND INJURY TO THE DRIVER AND PASSENGERS.
Power train, Sep 6, 2016
ON SEPTEMBER 2, 2016 WHILE ASCENDING UP A WINDING 2-LANE HIGHWAY (HIGHWAY 18) TO LAKE ARROWHEAD, OUR YEAR OLD 2016 HONDA PILOT TOURING (WITH A ZF 9-SPEED TRANSMISSION) BEGAN DECELERATING RAPIDLY FROM 55 MPH TO 20 MPH. MY WIFE WAS DRIVING WITH OUR 4 CHILDREN AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. SHE PULLED OVER, TURNED THE CAR OFF AND A SHERIFF STOPPED. THE SHERIFF RECOMMENDED SHE TRY TO CONTINUE TO DRIVE TO GET THE CAR OFF THE HIGHWAY SINCE THEY WERE IN A VERY DANGEROUS AREA. MY WIFE STARTED THE CAR AND PROCEEDED TO ASCEND TO THE NEAREST OFF RAMP AND WHEN NUMEROUS WARNING LIGHTS CAME ON AND THE CAR RAPIDLY DECELERATED ONCE AGAIN. THIS IS THE SECOND TIME SOMETHING LIKE THIS HAS OCCURRED. IN DECEMBER 2015, A SIMILAR ISSUE OCCURRED WHILE DRIVING STRAIGHT UP A HILL ON A 4 TO 5 LANE FREEWAY FROM SAN DIEGO TO LOS ANGELES. IN THAT CASE, THE 2016 HONDA PILOT JERKED VIOLENTLY BEFORE DECELERATING. MY WIFE IMMEDIATELY PULLED THE CAR TO THE SIDE OF THE FREEWAY AND HAD THE CAR TOWED TO PACIFIC HONDA. HONDA DETERMINED THAT OUR PILOT WAS UNSAFE TO DRIVE AND NEEDED AN ENTIRELY NEW TRANSMISSION AND REPLACED THE TRANSMISSION IN THE 4-MONTH OLD VEHICLE. HONDA REASSURED US THE CAR WAS NOW SAFE. IT IS NOW 8 MONTHS LATER (OUR CAR IS JUST 1 YEAR OLD), AND OUR CAR IS NOW SITTING AT ROCK HONDA IN FONTANA, CALIFORNIA. HONDA IS NOW DETERMINING THE NEXT COURSE OF ACTION. WE HAVE THE NAME AND BADGE NUMBER OF THE SHERIFF WHO ASSISTED MY WIFE IF HELPFUL. THIS IS A VERY DANGEROUS SITUATION AND SHOULD BE RECTIFIED IMMEDIATELY.
Power train, Vehicle speed control, Sep 4, 2016
VEHICLE HAS A LURCHING JOLT WHEN AT A STOP AND GO INTO 1ST/2ND GEAR. VERY NOTICEABLE DOWNSHIFT WHEN BREAKING AS WELL, WITH MORE LURCHING JOLTS.
Power train, Aug 30, 2016
TRANSMISSION WAS MAKING A BEEPING, WHISTLING NOISE WHEN SHIFTING GEARS ON CITY STREET. MY CAR WAS NOT A YEAR OLD AND TRANSMISSION WAS REPLACED WITH RE-MANUFACTURED. IT IS STILL NOT RUNNING AS BEFORE PROBLEM. I AM HEARING NOISE SUCH AS SOUNDING LIKE RAKE BEING DRUG ON CONCRETE AND WHISTLING NOISE. DEALERSHIP SAYS THERE IS NOTHING THAT THEY CAN DO. NO LIGHTS ARE ON, NOR WERE THEY ON BEFORE. ONLY 12,000 ADDITIONAL MILES GIVEN WITH PART.(NOT EXCEPTABLE TO ME).
Other or unspecified, Aug 23, 2016
AS I WAS DRIVING 65 MPH ON THE FREEWAY ONE NIGHT THE ENGINE SUDDENLY STARTED REVVING UP SUPER HIGH AND THE CAR BEGAN SLOWING DOWN. IT WAS QUITE FRIGHTENING. BECAUSE IT WAS DARK, IT TOOK A MINUTE TO IDENTIFY THE PROBLEM- THAT THE CAR SLIPPED INTO NEUTRAL. I SLID THE STICK BACK TO DRIVE AND RESUMED MY COMMUTE. I DIDN'T INTENTIONALLY SWITCH GEARS BUT ACCIDENTALLY (SLIGHTLY) BUMPED THE GEAR SHIFT INTO NEUTRAL. TURNS OUT THAT THE GEAR SHIFT HAS NO RESISTANCE BETWEEN DRIVE AND NEUTRAL IN THAT IT MOVES EASILY BETWEEN BOTH GEARS WITH NO STOP MECHANISM. I TOOK IT TO THE DEALER YESTERDAY AND THEY SAID IT WAS "NORMAL," I CALLED HONDA AND THEY SAID "NO RECALLS" AND SUGGESTED I TAKE IT TO ANOTHER DEALER FOR A SECOND OPINION. COULD HONDA BE IN DENIAL OF A NEW RECALL ISSUE?
Electrical system, Other or unspecified, Engine, Aug 22, 2016
TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.
Vehicle speed control, Other or unspecified, Aug 11, 2016
THIS IS A FOLLOW UP TO COMPLAINT 10881962 IN WHICH ONE OF MY FEARS HAS COME TO FRUITION. I WAS DRIVING MY CAR IN THE NORMAL MODE (ACC AND LKAS DISABLED) ON A NORMAL TWO LANE PAVED ROAD WHEN THE CAR IN FRONT OF ME MADE A SLOW RIGHT TURN. I WAS NOT FOLLOWING VERY CLOSELY AND CAME TO A COMPLETE STOP ON MY OWN TO AVOID RUNNING INTO THE OTHER CAR. I STOPPED ABOUT 15 FEET AWAY FROM THE OTHER CAR. THE OTHER CAR THEN COMPLETED THE TURN TO THE EXTENT THAT THE OTHER CAR WAS NO LONGER IN THE WAY OF ME DRIVING FORWARD IN A STRAIGHT LINE. WHEN I PUSHED THE GAS TO THEN PROCEED THE COLLISION MITIGATION SYSTEM STARTED FLASHING THE "BRAKE" MESSAGE AND PRODUCING AN AUDIBLE WARNING. AT THIS POINT I WAS POSSIBLY GOING 10 MPH AGAIN. AFTER VERIFYING THAT THERE WAS DEFINITELY NOT ANYTHING IN MY WAY, I KEPT APPLYING THE GAS. MY CAR THEN STARTED BRAKING ON ITS OWN, AT WHICH POINT I PUSHED THE GAS HARDER TO PRESUMABLY OVER-RIDE THE BRAKING. A MOMENT OR TWO LATER, MY CAR THEN MADE A SUDDEN AND HARD BRAKE ON ITS OWN THAT BROUGHT MY CAR TO A COMPLETE STOP, DESPITE THE FACT THAT I WAS PUSHING HARD ON THE GAS. THE OTHER CAR THAT HAD TURNED WAS WELL CLEAR OF THE LANE BY THIS POINT, AND WAS EASILY 1 FT AWAY FROM MY PATH OF TRAVEL WHEN I STARTED ACCELERATING IN THE FIRST PLACE. MY ONLY EXPLANATION IS THAT THE COLLISION MITIGATION SYSTEM WAS CONFUSED BY THE LACK OF A SHOULDER LANE MARKER (ONLY A RAISE CEMENT CURB WAS PRESENT) AND SOMEHOW THOUGHT THE CAR WAS STILL IN THE "ROAD." IN EITHER CASE, THE SYSTEM MALFUNCTIONED TO THE POINT THAT MY CAR WAS SUDDENLY BROUGHT TO A COMPLETE STOP, AND THE CAR BEHIND ME VERY NEARLY REAR-ENDED ME IN A SITUATION WHERE I HAD ALREADY COME TO A STOP, AND THE OBSTACLE IN FRONT OF ME HAD CLEARED / CONTINUED TO BECOME INCREASINGLY MORE CLEAR OF MY PATH. THE SITUATION WAS DANGEROUS AND CLEARLY MISINTERPRETED BY MY CAR.
Structure, Aug 6, 2016
MY FAMILY WAS IN OUR 2016 HONDA PILOT TOURING. WE STOPPED OUR VEHICLE AND STARTED TO GET OUT. MY ELEVEN YEAR OLD NIECE WAS SITTING IN THE MIDDLE SEAT OF THE SECOND ROW. SHE WAS IN BETWEEN MY TWO SONS, BOTH IN CARSEATS. WHEN SHE REMOVED HER SEATBELT THE BELT QUICKLY SNAPPED BACK AND THE BUCKLE HIT MY THREE YEAR OLD IN THE HEAD. HE WAS SITTING IN HIS FORWARD FACING CARSEAT THAT IS APPROPRIATE FOR HIS AGE, HEIGHT, AND WEIGHT. HIS SEAT IS ON THE DRIVER'S SIDE OF THE SECOND ROW. THE BUCKLE HIT HIM ON THE RIGHT SIDE OF HIS FOREHEAD RIGHT UNDER HIS HAIRLINE. TWO LARGE KNOTS, ONE FOR EACH SIDE OF BUCKLE, POPPED UP. ONE KNOT WAS LARGE ENOUGH THAT IT ACTUALLY SPLIT OPEN AND BLED. IT WAS INCREDIBLY PAINFUL AND TOOK ALMOST TWO WEEKS FOR BRUISING TO GO AWAY.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 27, 2016
HONDA PILOT 2016 TOURING. VEHICLE BATTERY DRAINS OVERNIGHT OR IN A FEW HOURS FOR NO REASON. THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TRANSPORTED TO THE DEALERSHIP OR HAVE BATTERY RECHARGED FOR A LONG TIME. AFTER RECHARGE, SAFETY EQUIPMENT SUCH AS SENSORS, EMERGENCY STOP, ETC. STOP WORKING. CONTACTED HONDA AND TOOK VEHICLE TO DEALERSHIP MULTIPLE TIMES. ONE TIME THEY REPLACED THE BATTERY AND OTHER TIMES DID SOMETHING ELSE BUT THEY ARE UNABLE TO RESOLVE THE PROBLEM. WE BELIEVE VEHICLE IS UNSAFE TO DRIVE. THIS PROBLEM SEEMS TO BE ENCOUNTERED BY MANY HONDA PILOT 2016 OWNERS WHICH IS REPORTED ONLINE. THEY ALL COMPLAIN OF TAKING THEIR VEHICLE TO HONDA DEALERSHIP ONLY TO BE TOLD THE DEALERSHIP UNABLE TO RESOLVE THE ISSUE.
Equipment, Other or unspecified, Jul 16, 2016
I HAD A 2014 PILOT. THE NAVIGATION WORKED GREAT. NOW I OWN A 2016 PILOT AND MOST OF THE NAVIGATION SYSTEM IS LOCKED OUT WHILE DRIVING. I NOW HAVE TO PULL OVER IN THE CITY OR INTERSTATE TO MAKE CHANGES--BOTH DANGEROUS. AS A RESULT, I AM NOW USING MY IPHONE FOR NAVIGATION WHICH DEFEATS THE PURPOSE OF THE CAR NAVIGATION SYSTEM AND IS MUCH MORE DANGEROUS. THE HONDA DEALER INDICATED YOUR AGENCY HAS REQUIRED THESE CHANGES. I AM HAPPY TO DISCUSS AT [XXX]. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jul 11, 2016
THE VEHICLE STARTED MAKING NOISES WHEN SHIFTING GEARS AND THE LOCAL DEALER ASKED ME TO STOP BY A WEEK LATER FOR DIAGNOSIS. THIS MADE ME BELIEVE THAT IT MAY NOT BE A BIG ISSUE AS THE DEALERSHIP DID NOT FIND IT ALARMING AFTER KNOWING ABOUT THE SYMPTOMS THE CAR WAS DISPLAYING. WHEN I WAS DRIVING THE NEXT DAY, THE DASHBOARD STARTED DISPLAYING ERROR MESSAGES LIKE EMISSION ERROR AND TRANSMISSION ERROR, STARTED JERKING AND SLOWED DOWN ABRUPTLY COMING ALMOST TO A HALT. WHILE ON THE HIGHWAY WITH 70 MPH AS MAX SPEED, I MANAGED TO TAKE THE VEHICLE TO THE SIDE AND ON THE SHOULDER. I WAS TRAVELING WITH FAMILY, INCLUDING CHILDREN, AND IT WAS A VERY AGONIZING EXPERIENCE. A FEW DAYS LATER, THE HONDA DEALERSHIP WHERE I LEFT THE VEHICLE FIXED THE ISSUE BY REPLACING A CAP WHICH WAS CAUSING LEAK FROM THE TRANSMISSION. PART NUMBER 06233-5J4-000 WAS REPLACED.
Structure, Jul 9, 2016
I AM EXPERIENCING THE SAME ISSUES OTHERS MENTIONED OF THE HOOD FLEXING WHEN DRIVING. UNDER CERTAIN CONDITIONS WHEN DRIVING DOWN A TWO LANE HIGHWAY AND A SEMI GOES BY IN THE OTHER DIRECTION OR WHEN PASSING A SEMI ON THE INTERSTATE YOU CAN SEE THE MOVEMENT OF THE HOOD FROM THE FRONT TO THE BACK AS THE AIR FLOWS UNDERNEATH. IT LOOKS LIKE THE HOOD LIFTS FROM LATCH AND THEN FLEXES, MOVES OR SHAKES AS AIR FLOWS GUESS THAT'S BEST WAY TO DESCRIBE IT. ON THE INTERSTATE I HAVE EVEN NOTICED SHAKING/MOVEMENT WHEN DRIVING IF IT'S WINDY WITHOUT PASSING A SEMI. CAR WASH DRYER ALSO CAUSES THE HOOD TO SHAKE. I HAVE TAKEN TO DEALER AND THEY TRIED ADJUSTING THE LATCH - THAT DIDN'T HELP. STOPPED BY ANOTHER DEALER AND THEY SAID TO ADJUST THE RUBBER BUMPERS ON EACH SIDE UNDER HOOD BUT THAT DIDN'T HELP EITHER. IT'S PRETTY SCARY TO SEE THIS HAPPENING. WHAT IF THE LATCH DOESN'T HOLD ONE OF THESE TIMES? THE HOOD FLYING OFF GOING 65-75MPH IS NOT A PLEASANT THOUGHT. OVER TIME WILL THE FLEXING AND MOVEMENT AND THE HOOD CAUSE PAINT TO CRACK AND DECREASE INTEGRITY OF THE HOOD?
Vehicle speed control, Wheels, Engine, Jul 6, 2016
HI, I GOT A STRANGE PROBLEM IN MY CAR AS PER THE ATTACHED IMAGE. THANKS,
Steering, Vehicle speed control, Other or unspecified, Jul 1, 2016
MY CAR HAS A VARIETY OF DANGEROUS BEHAVIORS IN THE DRIVER ASSIST FUNCTIONALITIES THAT COULD EITHER CAUSE OR FAIL TO PREVENT AN ACCIDENT. I HAVE ONLY DRIVEN IT 2,000 MILES BUT OBSERVED THESE MANY TIMES. I REPORTED THESE TO THE DEALER AND WAS TOLD THE CAR WAS FINE. ADAPTIVE CRUISE CONTROL ISSUES: - FAILS TO DETECT VEHICLES IN ODD SITUATIONS, SUCH AS A TRUCK WHERE THE REAR OF THE BODY PROTRUDES OUT FROM THE REAR WHEELS, AS IF THE RADAR IS ONLY AT GROUND LEVEL, OR IF A VEHICLE IS DRIVING IN MY LANE BUT ONE TIRE IS IN THE OTHER LANE, OR A WIDE LOAD WHICH OCCUPIES ALL OF THE ADJACENT LANE AND HALF OF MY LANE, OR A "BOBTAIL" TRUCK. - AFTER AN EMPTY STRETCH, UPON COMING UP TO A SLOWER CAR, RATHER THAN SLOW GRADUALLY BY EASING OFF THE GAS, THE CAR WILL GET VERY CLOSE TO THE CAR AND THEN RAPIDLY BRAKE, CAUSING DRIVERS BEHIND ME TO NEARLY REAR-END ME. COLLISION MITIGATION: - ALL OF THESE TRIGGER "BRAKE" MESSAGES TO BE DISPLAYED, WHICH IS JUST 1 STEP BEFORE THE BRAKES BEING AUTO-APPLIED, WHICH COULD CAUSE ME TO BE REAR-ENDED. - FALSE ALARMS WHILE MERGING FROM LEFTHAND ONRAMPS WHERE A PENDING COLLISION WITH THE JERSEY BARRIER IS DETECTED - FALSE ALARMS BY THE HILLS ADJACENT TO THE ROAD WHEN GOING AROUND A SHARP TURN ON BACK ROADS - FALSE ALARMS WHEN CRESTING A HILL WITH A CURVE AFTER THE HILL AND IT THINKS AN ONCOMING CAR WILL BE HIT, BECAUSE IT CAN'T SEE THE LANE MARKINGS PAST THE HILL LANE KEEP ASSIST: - PARTIALLY GOES INTO EXIT RAMPS ON ITS OWN IF IN THE RIGHT LANE, CAUSING OTHER DRIVERS TO THINK I AM LEAVING THE LANE AND START TO MERGE THEMSELVES - IS CONFUSED BY LINES OF TAR AND WILL DEPART THE LANE ON ITS OWN - OFTEN "FIGHTS" WITH THE LANE DEPARTURE MITIGATION AROUND CORNERS - TRIES TO PREVENT ME FROM GIVING OTHER VEHICLES SOME BUFFER WHEN PASSING THEM, IF THEY ARE WIDER OR DRIFTING TOWARD ME. - DOES NOT ALERT WHEN IT STOPS BEING ABLE TO DETECT THE LINES
Electronic stability control (ESC), Jun 20, 2016
IT SURGES WHEN COMING TO AN INTERSECTION GOING 15 MPH WITH FOOT OFF GAS AND FIRMLY ON THE BRAKES. IT HAS SURGED SEVERAL TIMES OUT INTO THE INTERSECTIONS. SERVICE BULLETIN 16-008 COVERS OVER 50,000 HONDA PILOTS BUT THE DEALER TELLS ME MY PILOT IS JUST SHORT OF THE LISTED VIN NUMBERS. I HAVE INFORMED THE DEALER THIS OCCURS IN COOLER WEATHER BELOW 40 DEGREES AND IF PEOPLE ARE CROSSING THE INTERSECTION AND IT SURGES THE PILOT COULD HURT OR KILL SEVERAL PEOPLE. I HAVE TAKEN IT TO THE DEALER FOUR TIMES BUT THEY TOLD ME THEY COULD NOT CORRECT THE PROBLEM CAUSE IT DID NOT OCCUR WHILE THEY HAD IT. IT DOES NOT HAPPEN ALL THE TIME.
Structure, Jun 19, 2016
WE WERE DRIVING DOWN THE STREET, VEERING LEFT AND THE REAR PASSENGER DOOR ATTEMPTED TO OPEN. A WARNING WENT OFF ON THE INSTRUMENT PANEL SHOWING WHICH DOOR WAS "OPEN". BECAUSE THE DOOR WAS LOCKED IT DIDN'T OPEN ALL THE WAY. IN ORDER TO CLOSE IT THE DRIVER HAD TO PUSH THE UNLOCK BUTTON. HAD THE DOOR NOT BEEN LOCKED I'M AFRAID THE DOOR WOULD HAVE OPENED COMPLETELY, PUTTING MY PASSENGER AT RISK.
Structure, Jun 13, 2016
WHEN'S NEXT MOTION GOING ABOUT 50 MPH OR ABOVE, TRAVELING ON A TWO LANE ROAD, AND A LARGE TRUCK PASSES US GOING THE OPPOSITE DIRECTION, THE HOOD FLEXES QUITE A BIT. ALSO FLEXES AND BOUNCES WHEN GOING THROUGH THE DRYING STAGE AT A CAR WASH. IT IS EXTREMELY NOTICEABLE AND CONCERNING. I AM CONCERNED WITH THE POSSIBILITY OF IT LIFTING AND BECOMING A SAFETY ISSUE TO EITHER MYSELF OR THE CARS BEHIND ME.