2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints
1,706 reports, newest first.
Service brakes, May 21, 2016
COLLISION MITIGATION BRAKING SYSTEM (CMBS) DOES NOT WORK IN STAGE 2 OR STAGE 3. ONLY THE WARNING LIGHT COMES ON. BRAKES ARE NEVER APPLIED. GOING MORE THAN 10 MPH FASTER THAN THE CAR AHEAD OF YOU, ONLY STAGE 1 COMES ON WITH A WARNING NOTICE. NO LIGHT BRAKING FOR STAGE 2. NO HARD BRAKING FOR STAGE 3. I AM EMERGENCY VEHICLE OPERATOR COURSE TRAINED. I HAD SOMEONE WHO I KNOW KEEP A CONSTANT SPEED OF 30 MPH AND THEN RETESTED AGAIN GOING 50 MPH. I WOULD APPROACH GOING 10 MPH FASTER THAN THE LEAD CAR AND ONLY STAGE 1 WARNING WOULD ACTIVATE, EVEN WHEN I WAS ONLY 10 FEET AWAY BEFORE I HAD TO MANUALLY APPLY THE BRAKES HARD. APPARENTLY HONDA/ACCURA HAD AN EARLIER ISSUE WITH THE CMBS FALSELY ACTIVATING DUE TO BEING TOO SENSITIVE. THEY DID A SOFTWARE UPDATE BUT NOW IT IS NOT ACTIVATING STAGE 2 OR STAGE 3. THIS OCCURS NO MATTER WHAT SETTING ( LONG, NORMAL, SHORT) YOU HAVE THE CMBS SET TO. I BROUGHT IT IN TWICE TO THE DEALER AND ALTHOUGH THE SERVICE TECH TEST DROVE IT AND COULDN'T GET THE BRAKES TO WORK THE COMPUTER STATED EVERYTHING WAS FINE. HONDA TECH LINE WAS ALSO CALLED BY THE DEALER AND THEY SAID IF THE COMPUTER SAID THERE WAS NO ERRORS THERE IS NOTHING TO DO. I CALLED HONDA CORPORATION AND THEY ALSO SAID THERE WAS NOTHING THAT COULD BE DONE. AUTOMATIC CRUISE CONTROL WORKS SO IT CAN'T BE THE RADAR OR CAMERA. THIS IS A 2016 HONDA PILOT ELITE WITH CMBS
Power train, Apr 23, 2016
I HAVE A 2016 HONDA PILOT TOURING AUTO WITH THE 9 SPEED TRANSMISSION. WHEN COASTING DOWNHILL OR WHEN DOWN SHIFTING USING THE PADDLE SHIFTERS THE CAR ABRUPTLY ACCELERATES. THIS IS A SERIOUS SAFETY ISSUE AS ACCELERATION SHOULD NOT BE THE RESULT OF DOWNSHIFTING WHEN APPROACHING A CURVE OR GOING DOWNHILL.
Electrical system, Apr 14, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Vehicle speed control, Apr 13, 2016
VEHICLE LOSS ACCELERATION WHILE TRAVELING AT 65 MPH (ENGINE STILL RUNNING) SPEED SLOWED TO 25-30 MPH THEN RETURNS TO FULL CONTROL. THIS HAPPENED IN RUSH HOUR TRAFFIC IN ATLANTA AND SEVERAL TIMES ON OPEN HIGHWAYS. HONDA UPDATED THE PCM AND TCM AND IT DID NOT SOLVE THE PROBLEM. DEALERSHIPS SAY THEY CANNOT REPLICATE THE PROBLEM SO THEY CAN NOT FIX IT. THIS HAS HAPPENED 3 TIMES.
Service brakes, Apr 4, 2016, crash
I MOVED CAR OUT OF DRIVEWAY SO FRIEND COULD LEAVE GARAGE. WHEN I WENT TO PUT CAR BACK IN DRIVEWAY, THE CAR WOULD NOT STOP AND HIT THE CAR IN OTHER SIDE OF GARAGE. WHEN I PUT THE CAR IN REVERSE TO MOVE AWAY FROM CAR/GARAGE THE CAR WOULD NOT STOP IN REVERSE. I TURNED THE WHEEL TO PREVENT CAR FROM HITTING TRUCKS IN DRIVEWAY ACROSS THE STREET I HIT NEIGHBORS MAILBOX AND BROKE TAIL LIGHT AND LEFT A PAINT SCRATCH ALONG ENTIRE DRIVER SIDE OF VEHICLE. I CALLED A TOW TRUCK DRIVE WHO SAID THERE WAS SOMETHING WRONG WITH CAR BRAKES WHEN HE MOVED CAR TO BED OF HIS TRUCK. HE USED EMERGENCY BRAKE TO STOP CAR. THE HONDA DEALER I HAD THE CAR TOWED TO WAS IN MYRTLE BEACH, SC. THE TECH SAID HE RAN ALL THE DIAGNOSTIC TESTS AND DID NOT FIND ANYTHING EXCEPT AN AC ISSUE. THE AREA SERVICE REPRESENTATIVE ALSO TESTED THE CAR AND SAID IT WAS "SAFE TO DRIVE". I DID DRIVE IT TO RALEIGH LATER IN THE WEEK AND THEN HOME TO CHANTILLY VA. I HAVE HAD NO REPEAT ISSUES BUT I AM VERY CAUTIOUS WHEN I APPLY THE BRAKES AT A LOW SPEED FOR A STOP SIGN OR RED LIGHT.
Electrical system, Mar 29, 2016
I HAVE 2016 HONDA PILOT ELITE AND I NOTICED THAT THE NAVIGATION SYSTEM GETS LOST ESPECIALLY WHEN I START THE VEHICLE A START MOVING. ON MOST OCCASIONS IT TAKES ABOUT 8 TO 10 MINUTES FOR IT TO FIND ITSELF. I HAD A 2011 HONDA PILOT AND FROM DAY ONE IT NEVER GOT LOST. IF THERE IS ANYWAY TO GET THE OLD NAVIGATION SYSTEM INSTALLED IN THE 2016 MODEL PLEASE SIGN ME UP! BOTTOM-LINE, HONDA NEEDS TO COME OUT WITH A FIX AS-SOON-AS-POSSIBLE. THE NAVIGATION OPTION I PAID FOR IS IN ADEQUATE. I WILL ADDRESS THIS ISSUE WITH HONDA SERVICE THIS WEEK. AGAIN, THIS IS A DAILY OCCURRENCE!
Structure, Mar 29, 2016
I HAVE A 2016 HONDA PILOT ELITE AND I NOTICED ON MY LAST ROAD TRIP THAT THE HOOD ON THE VEHICLE MOVES VIOLENTLY WHEN I PASS ON COMING VEHICLES ESPECIALLY LARGE TRUCKS. I ALSO NOTICED THAT THIS HAPPENS DURING HIGH WIND SITUATIONS AS WELL. I MADE A SERVICE APPOINTMENT FOR THIS WEEK TO ADDRESS THIS WITH HONDA. ON BOTH OCCASIONS I EXPERIENCED THIS WAS AT HIGHWAY SPEED OF 55 OR FASTER.
Electrical system, Mar 17, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Power train, Service brakes, Engine, Mar 4, 2016, crash
2/4/16: BACKED OUT OF GARAGE, PUT CAR IN PARK, LOWERED GARAGE DOOR. WAS ABOUT TO EXIT VEHICLE TO ADJUST PASSENGER SIDE MIRROR, CAR SURGED FORWARD, CRASHING THROUGH GARAGE DOOR. BRAKES WOULD NOT STOP VEHICLE AS IT WAS CRASHING THROUGH THE GARAGE; IMMEDIATELY APPLIED EMERGENCY BRAKES, CAR FINALLY STOPPED AGAINST SHELVING IN GARAGE AND WTEN BECAME WEDGED IN GARAGE. CAR EXPERIENCED SEVERE DAMAGE TO FRONT, HOOD, TOP, SIDES AND COULD NOT BE REMOVED FROM GARAGE UNTIL GARAGE DOORS WERE REMOVED BY GARAGE DOOR COMPANY THE NEXT DAY. ON 2/5/16 TOOK CAR TO HONDA DEALER. SAID THEY NEEDED TIME TO INVESTIGATE, WOULD NEED UNTIL MONDAY, 2/15 WHEN MANUFACTUERE'S REP COULD BE THERE; GAVE LOANER VEHICLE TO USE IN INTERIM. CAR STILL HAD DEALER TAG, ONE MONTH OLD. ON 2/17, RECEIVED A CALL FROM SERVICE MANAGER STATING THAT HONDA REP'S INVESTIGATION FOUND NOTHING WRONG WITH VEHICLE AND THAT I WOULD NEED TO LOOK TO MY INSURANCE COMPANY TO REPAIR VEHICLE. I WAS TOLD TO RETURN LOANER VEHICLE THAT DAY, WHICH WE DID. THERE WAS OVER $2,000 DAMAGE TO HOME; AND $8,836 DAMAGE TO VEHICLE. I FIND IT AMAZING THAT HONDA COULD FIND NOTHING WRONG WITH VEHICLE. I KNOW FOR A FACT THAT THE CAR WAS IN PARK AND NOTHING WOULD MAKE IT STOP. THE CAR IS BRAND NEW - HONDA KNOWS THAT SOMETHING IS WRONG; THERE ARE OTHER VEHICLES THAT HAVE HAD THE SAME PROBLEM. I WILL NOT FEEL SAFE IN THE CAR FOR ONE MINUTE WHEN THE REPAIRS ARE COMPLETED (TAKING 24 DAYS TO REPAIR). AND, IT IS A DAMAGED VEHICLE WITH THE DEALER TAG STILL ON IT!
Electrical system, Mar 2, 2016
PURCHASED 2016 HONDA PILOT ON 2/27/16. STARTED NOTICING ISSUES WITH RADIO FADING IN AND OUT (VOLUME). THIS PROBLEM OCCURS AT ALL TIMES IT SEEMS BUT WORSE WHILE IN MOTION.TOOK TO DEALER AND THEY STATED WASNT AWARE OF ANY ISSUES WITH THIS PROBLEM. AS I STARTED MY RESEARCH, I FOUND THAT THIS IS A HUGE PROBLEM WITH THE 2016 PILOT. FILED A COMPLAINT WITH HONDA AND WAS TOLD TO TAKE TO DEALER AS I DID BUT NOTHING WAS DONE ABOUT ISSUE. SEEMS LIKE A SMALL ISSUE BUT WHEN SPENDING THAT AMOUNT OF MONEY YOU EXPECT EVERYTHING TO BE WORKING PROPERLY. FEEL LIKE I'M GETTING THE RUN AROUND BUT THIS PROBLEM NEEDS TO FIXED. NOT SURE WHERE I CAN GO AT THIS POINT TO GET PROBLEM RESOLVED. PLEASE HELP!!
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Feb 29, 2016
COMING TO A STOP AT AN INTERSECTION IT HAS SURGED 4 TIMES TAKING ME OUT INTO THE INTERSECTION EVERY TIME, WITH FOOT OFF GAS AN ON BREAK I CAN NOT STOP IT. I RECENTLY HAVE BEEN USING THE EMERGENCY BREAK TO STOP IT. IT DOES NOT HAPPEN ALL THE TIME. I TOOK IT TO DEALER 2X. AMERICAN HONDA IS LOOKING INTO IT AND ALWAYS ASK IT WRECKED IT. SEVERAL OTHERS HAD SAME ISSUE. AN SOFTWARE UPDATE DID NOT RESOLVE ISSUE. CAN OUR GOVERNMENT HELP?
Electronic stability control (ESC), Feb 27, 2016
SOMETIMES CAN NOT STOP 2016 HONDA PILOT WITH FOOT OFF GAS AND FIRMLY PRESSING DOWN ON BREAK PEDDLE. IT HAS TAKEN ME 4 TIMES INTO INTERSECTIONS. YESTERDAY I WAS GOING TO MAKE A LEFT HAND TURN AT A 4 WAY STOP AND THE ENGINE SURGED AND I HAD TO GO STRAIGHT TO AVOID HITTING A CAR. THE DEALER CHECKED BREAKS AND GAS PEDDLE AND FOUND NO PROBLEMS. THE TOUCH SCREEN RADIO CONTROLS SOMETIMES DOES NOT WORK. DEALER MECHANIC SAID COMPUTER CONTROLS THAT AND CAR GAS TOO, THEREFORE I THINK IT IS A SOFTWARE ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE A CODE NUMBER WITH AMERICA HONDA. THEY ARE CHECKING INTO THE MATTER AND HOPE THEY FIND A SOLUTION BEFORE I WRECK OR WORST KILL SOMEONE. I HAVE HAD THIS NEW VEHICLE ABOUT 6 WEEKS. ONLY 1300 MILES ON IT.
Seat belts, Feb 18, 2016
WHEN SECURING THE DRIVER'S SIDE SEATBELT, IT SEEMED TO BE TOO TIGHT AND DID NOT ALLOW ROOM TO REACH THE DASH. TOOK IT BACK TO THE DEALERSHIP AND THEY LUBRICATED IT AND SAID IT WAS WORKING FINE. IT STILL CONTINUED TO FEEL TOO TIGHT - ESPECIALLY WHEN COMPARED TO THE PASSENGER SIDE. SO, I STOPPED BY A HONDA DEALERSHIP AND TRIED THE SEATBELT IN ONE OF THEIR 2016 MODELS AND FOUND THAT IT HAD THE SAME SNUGNESS AS MY VEHICLE. I HAVE SINCE MEASURED BOTH THE DRIVER'S SEATBELT AND THE FRONT PASSENGER SEATBELT. THE RESULT WAS THAT THE DRIVER'S SIDE BELT IS A FULL 24 INCHES SHORTER THAN THE FRONT PASSENGER BELT, WHEN FULLY EXTENDED. I FEEL THAT IF IT IS TIGHT ON ME, IT COULD POSE A PROBLEM FOR OTHERS AS WELL. IT SHOULD BE NOTED THAT, EVEN THOUGH THE BELT WAS A LITTLE SNUG, I REALLY DID NOT NOTICE IT UNTIL I WAS WEARING BULKY WINTER CLOTHING AND HEAVY COAT.
Electrical system, Feb 16, 2016
EVER SINCE THE DAY I PURCHASED THE CAR THE RADIO RECEPTION HAS BEEN VERY BAD AT ALL TIMES MOVING OR PARKED.. THIS IS WITH AM/FM AND XM RADIO. THE ONLY WAY I CAN LISTEN TO MUSIC IS USING MY CELL PHONE VIA BLUETOOTH. I HAVE TAKEN MY PILOT TO THE DEALER AND WAS TOLD I NEED TO WAIT FOR AMERICAN HONDA TO FIGURE OUT A FIX FOR THIS. THE SERVICE DEPARTMENT EVEN CHECKED ALL 6 PILOTS ON THE LOT AND THEY ALL HAD THE SAME ISSUES. I ALSO FILED A COMPLAINT WITH AMERICAN HONDA AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND I NEED TO WAIT FOR A FIX. MY CASE MANAGERISSUED ME A $400 HONDA LOYALTY CARD WHICH CAN BE USED FOR PARTS OR SERVICE AT ANY HONDA DEALER (SHE SAID THE CARD FOR FOR MY TROUBLES). I HAVE BEEN WAITING SINCE END NOVEMBER 2015 WHEN I PURCHASED THE CAR. THIS IS A PROBLEM WITH ALL 2016 HONDA PILOTS, THERE ARE MANY COMPLAINTS IN THE ONLINE FORUMS ABOUT THIS PROBLEM.
Other or unspecified, Feb 10, 2016
WE ARE EXPERIENCING A SNAP/CLUNK THAT CAN BE HEARD AND SLIGHTLY FELT THROUGH FOOT WHEN APPLYING OR RELEASING THE ACCELERATOR AND ALSO APPLICATION OF THE BRAKE. THIS ONLY OCCURS WHEN THE VEHICLE IS IN A COLDER (PROBABLY LESS THAN 30 DEGREES FAHRENHEIT) OUTSIDE TEMPS. HONDA DEALER HAD LOOK AT IT TWICE AND ITS BEEN IN THE SHOP 3 THREE TIMES SO FAR WITH THE FOURTH VISIT BEING THIS MORNING 2/10/2016. SO FAR THEY ADJUSTED BOLTS AND FASTENERS ON VISIT ONE. ON VISIT THREE THEY REPLACED THE CENTER DRIVE SHAFT. PROBLEM STILL EXISTS. BECAUSE THERE IS NO KNOW DIAGNOSIS AT THIS TIME ITS UNCLEAR IF THIS IS A SAFETY ISSUE.
Power train, Other or unspecified, Service brakes, Feb 4, 2016
2016 HONDA PILOT SURGE WHILE TRYING TO STOP ON A CITY STREET AND 2 TIMES ENDED UP PART WAY IN THE INTERSECTION. NO WARNING LIGHTS ON DASH. HAD PILOT ABOUT A MONTH. ONLY DROVE ABOUT 500 MILES. CONCERNED, SO KEEP LONGER DISTANCES IN TRAFFIC. SETUP AN APPOINTMENT TODAY WITH LOCAL DEALER TO INSPECT PER HIS SCHEDULE IN 4 DAYS.
Power train, Feb 1, 2016
9-SPEED TRANSMISSION IN THE "TOURING" TRIM LEVEL OF 2016 HONDA PILOT HAS AN ELECTRONIC PUSH-BUTTON SHIFTER. THIS SHIFTER INTERMITTENTLY FAILS TO RESPOND TO FIRM BUTTON PUSHES. THIS IS ESPECIALLY PROBLEMATIC WHEN SHIFTING FROM FORWARD TO REVERSE OR VICE VERSA IN PARKING SITUATIONS. ON SEVERAL OCCASIONS, AFTER COMING TO A COMPLETE STOP AND FIRMLY DEPRESSING THE SHIFTER BUTTON TO REVERSE DIRECTION, THE VEHICLE HAS ACCELERATED IN THE ORIGINAL DIRECTION UPON RELEASE OF THE BRAKE. THIS HAS NECESSITATED EMERGENCY BRAKING TO AVOID COLLISION. NO WARNING MESSAGE OR CHIME IS GENERATED DURING THESE FAILURES, THE VEHICLE SIMPLY FAILS TO ACKNOWLEDGE OR RESPOND TO THE BUTTON PRESS. DEALER SERVICE HAS BEEN UNABLE TO REPLICATE OR REPAIR THE PROBLEM.
Power train, Feb 1, 2016
VEHICLE SURGES FORWARD WHEN 9-SPEED AUTOMATIC TRANSMISSION SHIFTS DURING COASTING OR LIGHT BRAKING. SURGING ROUTINELY OCCURS AT MODERATE SPEEDS ( 35-45MPH ) WHEN COASTING DOWNHILL ON A SECONDARY HIGHWAY. SURGING HAS ALSO OCCURRED AT PARKING LOT SPEEDS, AND HAS NECESSITATED EMERGENCY BRAKING TO AVOID COLLISION. HONDA MOTOR COMPANY HAS ACKNOWLEDGED SIMILAR BEHAVIOR IN ANOTHER MODEL THAT SHARES IDENTICAL ENGINE AND TRANSMISSION WITH THIS VEHICLE ( ASIDE FROM DIFFERENCES IN TUNING ), THE 2016 ACURA MDX, AND A SOFTWARE REPAIR CAMPAIGN IS UNDERWAY FOR THAT VEHICLE. AT THIS TIME, NO SOFTWARE REPAIR HAS BEEN ANNOUNCED FOR THE 2016 HONDA PILOT TOURING. SEVERAL REPAIR ATTEMPTS HAVE BEEN MADE BY A LOCAL HONDA SERVICE DEPARTMENT, WITH NO IMPROVEMENT.
Structure, Jan 29, 2016
ENGINE HOOD BENDS IN ALL DIRECTIONS IN HIGH WINDS & WHEN PASSING COMMERCIAL TRUCKS: LOOKS LIKE IT WILL COME OFF AT ANY MOMENT, TO STRIKE THE WINDSHIELD. EXPERIENCED THIS ON THE SAME HIGHWAY ON EVERY TRIP FROM CALIFORNIA TO ARIZONA AND BACK.SPEED WAS 75 MPH (LEGAL LIMIT). WILL VIDEO TAPE THIS ON THE NEXT TRIP.VERY FRIGHTENING! HAS BEEN TO DEALER THREE TIMES RE THIS ISSUE: THEY HAVE NO ANSWERS AND NO REPAIR OFFERED.
Engine, Jan 29, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT AN ABNORMAL SOUND WAS HEARD, AFTER THE VEHICLE WAS STARTED AND THE VEHICLE TEMPERATURE WARM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Structure, Other or unspecified, Jan 26, 2016
WHILE DRIVING STRAIGHT ON A HIGHWAY, I HEARD A LOUD NOISE FROM THE TOP OF MY CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY SHATTERED. WHEN I LOOKED THROUGH MY REAR VIEW MIRROR I COULD SEE SOME PIECES FLYING. THANKFULLY, THE CAR BEHIND ME WAS FAR AWAY ENOUGH THAT THEY WERE NOT HIT BY THESE GLASS PIECES AND ALSO HAD MY INTERIOR SLIDER CLOSED. A SERIOUS ACCIDENT COULD HAVE OCCURRED IF BOTH MY SLIDER WASN'T CLOSED AND/OR THE CAR BEHIND ME WAS CLOSE TO ME. I'VE HAD THE CAR FOR LESS THAN 3 MONTHS, I CONTACTED HONDA AND ADVISED THEM OF THE INCIDENT AND BROUGHT IT IN TO THEIR SERVICE DEPARTMENT. THEY CLAIMED TO HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING BEFORE. THEY HAVE ORDERED A REPLACEMENT GLASS FOR MY SUNROOF. I'M STILL WAITING FOR IT COME IN. I ALSO WENT ONLINE AND RESEARCHED SUNROOFS BREAKING OUT OF NOWHERE AND DID COME ACROSS MANY OTHER SIMILAR COMPLAINTS. IT SEEMS THAT IT MAY BE HAPPENING MORE FREQUENTLY WITH NEWER VEHICLES BECAUSE THEY ARE BUILT LIGHTER WITH THINNER METALS AND THINNER GLASS. THE GLASS USED ON SUNROOFS MORE COMMONLY IS TEMPERED GLASS, NOT LAMINATED GLASS. TEMPERED GLASS IS MORE PRONE TO SHATTERING WHEN PRESSURE BUILDS UP INSIDE THE CAR. WHEN I SPOKE TO HONDA CORPORATE AND THE DEALER, NEITHER ONE COULD TELL ME WHAT KIND OF GLASS WAS ON THE SUNROOF BECAUSE THEY DIDN'T KNOW. I HOPE THIS MATTER CAN BE FURTHER LOOKED INTO. I HOPE IT DOESN'T HAPPEN AGAIN. THIS WAS A VERY FRIGHTENING EXPERIENCE THAT COULD HAVE VERY EASILY BEEN WORSE.
Electrical system, Engine, Fuel/propulsion system, Jan 6, 2016
ON NOVEMBER 10, 2015, AT APPROXIMATELY 5:30PM, MY WIFE AND I WERE TRAVELING ON NORTH I-75 IN SOUTHWEST OHIO. BESIDES OURSELVES, WE HAD OUR TWO YOUNG GRANDCHILDREN IN THE CAR. THE CAR'S COMPUTER STARTED DISPLAYING A CHANGING SERIES OF WARNINGS GENERALLY INDICATING VARIOUS SYSTEM FAILURES. THE CAR BASICALLY STARTED TO SHUT DOWN. SINCE WE WERE IN THE FAR RIGHT LANE, MY WIFE WAS ABLE TO COAST OVER TO THE SHOULDER. IF WE HAD BEEN TRAVELING IN THE MIDDLE OR LEFT LANE OF TRAFFIC, THERE WOULD HAVE BEEN LITTLE IF ANY CHANCE OF MOVING OVER TO THE CURB. THE CAR, WITH TWO YOUNG CHILDREN IN THE BACK SEAT, WOULD HAVE SHUT DOWN LEAVING US IN THE PATH OF VERY FAST MOVING CARS AND TRUCKS. THE ONLY OUTCOME WAS A POTENTIALLY DEADLY HIGH-SPEED REAR END COLLISION. WE HAD TO HAVE THE CAR TOWED TO OUR HONDA DEALER APPROXIMATELY 40 MILES AWAY. ON NOVEMBER 27, THE DAY AFTER THANKSGIVING, THE SAME FAILURE OCCURRED AT APPROXIMATELY 2:30PM. THIS TIME WE WERE 400 MILES FROM HOME TRAVELING EAST ON HIGHWAY 11-E, BETWEEN GREENEVILLE AND JOHNSON CITY, TENNESSEE. I CAUGHT THE FAILURE EARLY ENOUGH BEFORE THE ENGINE SHUT DOWN AND WAS ABLE TO COAST THE CAR TO A PARKING LOT OF AN OUT-OF-BUSINESS STORE. THIS TIME INSTEAD OF TWO YOUNG CHILDREN, WE HAD TWO ELDERLY GREAT GRANDPARENTS. THE DEALER THAT HANDLED THE FIRST INCIDENT DIAGNOSED THE PROBLEM AS A SOFTWARE ISSUE. HOWEVER, THE SECOND DEALER DIAGNOSED IT AS A FUEL PUMP RELAY NOT PROPERLY CONNECTED. THIS RELAY REQUIRES A SPECIAL TOOL TO INSTALL IT. SEE ATTACHED LETTER WITH ATTACHMENTS FOR ALL DETAILS INCLUDING SERVICE INVOICES.
Electrical system, Dec 17, 2015
SAFETY RECALL 15V-668 ACTIVE, IT APPEARS CAR ALARM & SECURITY SYSTEM WAS COMPROMISED BY ANOTHER CAR REMOTE. IN SAMS PARKING LOT I APPROACHED MY VEHICLE AND OPENED REAR DECK AND WHILE LOADING ITEMS IN CAR A HORN STARTED BLOWING ANOTHER SUV IN LEFT PARK SPACE LIGHTS WERE FLASHING BUT IT WAS MY CAR HORN BLOWING, NO LIGHTS ON, OTHER CAR OWNER OPENED HIS REAR DECK AND LOADED ITEMS, MY WIFE GOT OUT HER KEY AND SILENCED MY CAR HORN, WE LEFT & TRAVELED 8 MILE, STOPPED, GET OUT MY VEHICLE WOULD NOT LOCK WITH DOOR HANDLE, KEY FOB ORMANUAL LOCK ON DOOR. DIC DISPLAYED KEY NOT RECOGNIZED, ALL OUTSIDE LIGHTS STAY ON 10 MIN, I CRANKED CAR GOT ON I 20 I DID NOT HEAR DOORS LOCK.DIC NORMAL I OPENED MY DRIVER DOOR AND PASSENGER DOOR OPENED AT 70 MPH. THIS IS A SERIOUS SAFETY ISSUE. GOT HOME SHUT OFF CAR TRIED LOCK / UNLOCK SEVERAL TIMES OK LIGHTS GO ON/OFF IN NORMAL MANER. I HAVE A DEALER APP FOR RECALL 12-22-15
Structure, Nov 20, 2015
THE FOUR DOORS MUST RECEIVE AN USUAL AMOUNT OF FORCE FOR NORMAL CLOSURE. WE ARE ALWAYS LEAVING A DOOR AJAR WHEN WE EXIT. FROM THE INSIDE MUST PULL DOOR WITH MORE THAN USUAL FORCE. BEST TO KEEP HAND ON DOOR UNTIL CLOSED WHICH I HAVE NEVER HAD TO DO IN A NEW CAR AND I HAVE PURCHASED NUMEROUS NEW CARS OVER THE YEARS. THE DOOR FEELS LIKE DEAD WEIGHT - HAS ALMOST NO CLOSURE FORCE. IT HELPS SOME TO OPEN A WINDOW OR ANOTHER DOOR TO RELIEVE THE BACK PRESSURE BUT STILL IS NOT A NORMAL DOOR CLOSURE. I HAVE GONE TO THREE DEALERS AND NOTHING THEY CAN DO SINCE NO THERE IS NO ADJUSTMENT. I HAD A 2009 PILOT AND THE DOORS WORKED JUST FINE. ONE HONDA DEALER SAID THE DOOR IS LIKELY TOO HEAVY FOR HARDWARE.
Power train, Electrical system, Nov 19, 2015
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE TOWED TO A HONDA DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE RECURRED SIX DAYS LATER. WHEN THE FAILURE RECURRED, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS GIVEN BACK TO THE CONTACT, BUT THE VEHICLE STALLED A FEW DAYS LATER AND ALL THE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.