2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints
1,406 reports, newest first.
Engine, Jul 16, 2018
CAR SHUT OFF WHILE DRIVING.
Electrical system, Other or unspecified, Jul 12, 2018
MY CAR HAS A "SERVICE SHIFTER " MESSAGE POPPED UP AT 34461 MILEAGE GOING 65 MPH ON THE HIGHWAY JUST STRAIGHT NO TURNING NO NOTHING. THE SHIFTER LIGHTS ARE ALL LITE UP AS WEEL AND I CANNOT SEE THE MIDDLE SCREEN THAT SHOWS MY MPH IN BIG LETTERS. I CALLED JEEP STATING NOT TO WORRY ABOUT IT. TURNED CAR OFF AND TURNED BACK ON AND NO MESSAGE SECOND TIME WAS AT 36044 MILES GOING 15 MPH THROUGH A PARKING LOT AND THE SHIFTER IS ALL LITE UP AND "SERVICE SHIFTER" MESSAGE CAME BACK ON AGAIN . TURNED CAR OFF AFTER PARKING AND TURNED BACK ON AFTER A FEW HOURS AND WAS NOT ON.
Electrical system, Service brakes, Jul 12, 2018
AUTO ON/OFF WILL STOP WORKING AND NOTIFY ME ON MY SCREEN. IT WILL STATE I NEED TO GET IT SERVICED. ALSO IT WILL POP UP THAT THE GEAR SHIFTER STOPS WORKING, AND NEED TO GET IT SERVICED. BOTH WILL DISAPPEAR AFTER ENGINE IS TURNED OFF AND BACK ON.
Engine, Fuel/propulsion system, Jul 11, 2018
SEVERAL TIMES IN THE PAST 3 MONTHS (6-8 TIMES), WITHOUT WARNING, THE CAR SHUTS OFF. THE ENGINE COMPLETELY STOPS REGARDLESS OF IN MOTION OR ACCELERATING FROM A STOP. IT HAS HAPPENED EACH WAY. IT SHUTS OFF, AND THE VEHICLE COMPUTER PROVIDES A MESSAGE THAT YOU MUST BE IN PARK TO START THE VEHICLE. I SHIFT TO PARK AND IT STARTS UP AGAIN. WHEN IT SHUTS OFF THE POWER STEERING GOES AND YOU CANNOT CONTROL THE DIRECTION OF THE VEHICLE. THERE ARE NO SYMPTOMS AND NO WARNING BUT I SEE ENOUGH OF THE SAME COMPLAINT THAT I AM REPORTING IT. IT HAS NOT HAPPENED AT HIGHWAY SPEED YET, AND I AM AFRAID IT MIGHT BASED ON THE OTHER JEEP OWNERS COMMENTS.
Power train, Jul 11, 2018
I WAS DRIVING MY 2016 JEEP CHEROKEE LATITUDE 2.4L ON A CITY HIGHWAY WHEN ALL OF A SUDDEN THE SERVICE TRANSMISSION LIGHT POPPED ON AND I COULD NO LONGER ACCELERATE PAST 45MPH. LUCKILY I WAS ABLE TO REACT QUICKLY WITH THE HAZARD LIGHTS AND MAKE MY WAY OVER TO THE SHOULDER. THE ENGINE LIGHT IS NOW ON AND IT IS TRIGGERING CODE P0887. I KNOW NOW THAT THERE HAVE BEEN SEVERAL ISSUES WITH THE 9 GEAR TRANSMISSION IN PREVIOUS YEAR MODELS AS WELL THAT HAVE BEEN RECALLED. THIS IS VERY CONCERNING AND I AM AFRAID OF DRIVING MY VEHICLE ANYWHERE THAT HAS A SPEED LIMIT ABOVE 35!
Electrical system, Engine, Jul 10, 2018
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, SHIFTED INTO PARK, AND THE BATTERY WARNING INDICATOR TURNED OFF. THE CONTACT WAITED APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. AS THE CONTACT WAS DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 34697040. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Power train, Electrical system, Jul 5, 2018
I WAS DRIVING ON I95 NEAR DC IN VERY HEAVY TRAFFIC. THE CAR WOULD COME TO A DEAD STOP WITH THE PARKING LIGHT AND TWO BATTERY LIGHTS ON. IT HAD THE MESSAGE TO PUT CAR IN PARK AND THEN SHIFT TO DESIRED GEAR. IT DID NOT WORK AND IN THE MIDDLE OF HIGH SPEED HEAVY TRAFFIC I HAD TO TURN ENGINE OFF AND RESTART THE CAR FOR IT TO GO BACK INTO GEAR. I WENT TO THE LOCAL JEEP DEALERSHIP AND THERE WERE NO CODES WHEN THE CAR WAS CHECKED. THE SERVICE DEPARTMENT SAID IT HAD TO BE AN ELECTRONIC ISSUE. I WAS TRAVELING WITH CHILDREN ON A BUSY INTERSTATE AND MY JEEP DID THIS THREE TIMES. WE COULD HAVE EASILY BEEN KILLED . MY DEALERSHIP WILL NOT EVEN LOOK AT MY CAR FOR ALMOST TWO WEEKS.
Power train, Jul 3, 2018
"SERVICE TRANSMISSION" LIGHT WOULD COME ON AND THE CAR LOSES POWER. THIS HAPPENED TWICE WHILE THE CAR WAS IN MOTION ON THE FREEWAY. HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE ENGINE OFF AND BACK ON AGAIN
Engine, Jun 29, 2018
WHILE DRIVING THE ENGINE SHUTOFF AND LOST ALL POWER. HAD TO COAST TO THE SIDE OF THE ROAD IN TRAFFIC. AFTER TAKING IT TO THE DEALER, FOUND OUT THE ENGINE CONSUMED 2.5 QUARTS OF OIL [OVER HALF IT'S VOLUME] IN 6 MONTHS. THERE WERE NO WARNINGS OF LOW OIL LEVEL; ENGINE JUST DIED. WAS TOLD THAT THIS OIL CONSUMPTION WAS ACCEPTABLE AND IF I WANTED TO PREVENT THE ENGINE FROM SHUTTING OFF WITHOUT ANY WARNING TO CHECK OIL LEVEL EVERY 1000-1500 MILES TO ASSURE IT'S ADEQUATE. THE COMPUTER APPARENTLY GIVES THE DRIVER NO INDICATION OF LOW OIL VOLUME EVEN AFTER THE ENGINE SHUTS DOWN FOR THAT EXACT REASON. I WAS TOLD CHRYSLER ONLY BECOMES CONCERNED IF THE ENGINE USE A QUART OF OIL WITHIN 1000 MILES. JEEP CHEROKEE LATITUDE/2016/4CLY ENGINE WITH 35K MILES.
Vehicle speed control, Engine, Jun 26, 2018
TAKATA RECALL: I BOUGHT THE CAR IN JUNE OF 2016. TWO MONTHS LATER I WENT INTO THE DEALER TO COMPLAIN ABOUT MY CAR SHAKING AND THE ACCELERATOR HOW MY CAR FEELS AS IF IT'S SHIFTING GEARS. THEY TAKE MY CAR TO CHECK AND TOLD ME THEY CAN NOT DUPLICATE THE ISSUE SO I RECEIVED MY CAR BACK. THEN DURING THE SUMMER ONCE AGAIN IN 2017 THE CAR WAS SHAKING VERY BAD DEALER WAS ON STRIKE SO I HAD TO GO TO ANOTHER JEEP DEALER. THEY 'SOLVED' THE SHAKING AND MENTIONED TO ME I POSSIBLY NEED A NEW ENGINE. I HAVEN'T RECEIVED ANY CONTACT BACK FROM THEM FOR THAT NEW ENGINE. MY CAR AGAIN STILL SHAKES AND FEELS AS IF IT IS SHIFTING ON ITS OWN. IT'S TURNED OFF ON ME QUITE A FEW TIMES AS WELL. ON THE EXPRESS WAY IN THE CITY IN THE STREETS. I JUST TOOK IT BACK AGAIN THIS YEAR A COUPLE WEEKS AGO IN JUNE 2018 AND AGAIN I GET THE I CAN'T DUPLICATE THE ISSUE. SO I'M STUCK TRYING TO FIGURE OUT HOW TO GET MY ISSUE SOLVED. VEHICLE IS ALWAYS IN MOTION WHEN SHAKING AND SHIFTING HAPPENS. VEHICLE IS AT A STOP WHEN CAR TURNS OFF.
Other or unspecified, Jun 24, 2018
I STARTED MY CAR AND SERVICE SHIFTER MESSAGE POPPED UP AND ALL THE LIGHT ON THE SHIFTER WERE RED, SHUR CAR OFF AND STARTED CAR AGAIN AND WAS FINE FOR A FEW DAYS AND THEN SAME MESSAGE POPPED UP. WAS READING TO SEE IF OTHER PEOPLE HAVE THE SAME ISSUE AND THEY DO AND THERE WAS A RECALL ON A YEAR OR TWO EARLY OF MY CAR.
Power train, Jun 22, 2018
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE HARD SHIFTING, REDUCED SPEED, AND WOULD NOT PROPERLY ACCELERATE FROM A STANDING START. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 27,000.
Wheels, Electronic stability control (ESC), Jun 21, 2018
2016 JEEP CHEROKEE 4X4 WON'T START. WHEN FINALLY START, IT SHUTS OFF THE AC SYSTEM. 3 TIMES THE VEHICLE WAS STATIONARY IN A PARKING LOT. THE VEHICLE SHUTS DOWN WHILE ON MY WAY TO WORK ON A BUSY STREET. THE BATTERY IS STILL NEW ACCORDING TO A A TESTER.
Power train, Electrical system, Vehicle speed control, Jun 17, 2018
MY VEHICLE WAS ON CRUISE CONTROL AT 55 MPH AND DURING A DOWNHILL SLOPE, THE VEHICLE ACCELERATED AND RPMS JUMPED TO 6-8,000. I COULD NOT GET THE CRUISE CONTROL TO SHUTOFF AND STOP ACCELERATION. I ALMOST HIT THE CAR IN FRONT OF ME. HAS HAPPENED TWICE NOW. I HAVE ALSO HAD IT LURCH FORWARD AT STOP SIGNS WHEN TAKING OFF. *TT *TR
Vehicle speed control, Fuel/propulsion system, Jun 13, 2018
ON SEVERAL DIFFERENT OCCASIONS NOW, AFTER ACCELERATING FROM A COMPLETE STOP THE CAR WILL START TO ACCELERATE AND THEN IT'LL NO LONGER RESPOND TO PRESSING DOWN THE ACCELERATOR. THE ENGINE DOES NOT REV AND NO SPEED IS GAINED AS THE CAR CONTINUES TO COAST. I HAVE BEEN ABLE TO REMEDY IT BY SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. NO WARNING LIGHTS OR INDICATORS APPEAR SIGNALING AN ISSUE. THIS TYPICALLY HAPPENS ON CITY STREETS AFTER EXITING THE HIGHWAY AND HAS OCCURRED WHEN GOING STRAIGHT FROM A STOP, OR WHILE MAKING A TURN AFTER A COMPLETE STOP. CAR CURRENTLY HAS LESS THAN 35,000 MILES. HAS NOT BEEN TAKEN TO ANY DEALERSHIP, SINCE THERE HAS BEEN NO INDICATION OF FAILURE.
Engine, Jun 12, 2018
CAR STALLED WHILE DRIVING ON BUSY ROADS IN CHICAGO ON TWO SEPARATE OCCASIONS. FIRST TIME I WAS LESS THAN A MILE FROM HOME ON MY WAY TO WORK, CAR STALLED OUT AT A STOP LIGHT AND TOOK 3-4 FAILED ATTEMPTS TO RESTART. CAR WAS MAKING UNUSUAL NOISE WHILE FAILING TO RESTART. SECOND TIME WAS LATER IN THE DAY ON THE WAY HOME FROM WORK DURING RUSH HOUR. ON A 45MPH ROAD CROSSING THROUGH AN INTERSECTION THE JEEP STALLED OUT. NO CODES, NOTHING. JUST STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS A TERRIBLY DESIGNED 'SAFETY FEATURE'. BROUGHT VEHICLE TO DEALER AND WAS TOLD I WAS LOW ON OIL. THEY TRIED TO PLAY IT OFF LIKE IT WAS MY FAULT BUT I INSISTED ON A OIL CONSUMPTION TEST, CAME BACK AFTER 1000 MILES AND MY CAR HAS NOW BEEN IN THE SHOP FOR 9 WEEKS AFTER THEY CLAIMED THERE WAS NOTHING WRONG. JEEP NEEDS TO BUY THIS VEHICLE BACK I'M SICK OF DEALING WITH A BRAND NEW PIECE OF TRASH
Power train, Jun 12, 2018
DRIVING ON I-95 AT ABOUT 60MPH AND THE SERVICE TRANSMISSION MESSAGE CAME ON ALONG WITH THE CHECK ENGINE LIGHT. LUCKILY WAS NEAR AN EXIT AND PULLED OVER AT THE EXIT. STOPPED ON THE MEDIAN AND TRIED TO GET TO A GAS STATION BUT THE CAR WOULD NOT MOVE. TURNED OFF THE ENGINE, WAITED FOR ABOUT 10 MINUTES, MADE SOME PHONE CALLS, AND TURNED ON THE ENGINE AGAIN. THE SERVICE TRANSMISSION LIGHT WAS GONE BUT THE SERVICE ENGINE LIGHT WAS STILL ON. THE CAR NOW MOVED. DROVE TO THE DESTINATION AND THE DEALER SERVICED ON MONDAY WITH A SOFTWARE UPDATE. ALL SEEMS OK SO FAR.
Engine, Jun 10, 2018
I HAVE A 2016 JEEP CHEROKEE LATITUDE WITH 33,000 MILES ON IT. THE VEHICLE STALLED WHILE DRIVING ABOUT 20 MPH ON A CITY STREET. THE ENGINE SHUT OFF WITHOUT ANY WARNING, CAUSING ME TO BECOME STUCK IN THE MIDDLE OF A BUSY ROAD, NEARLY CAUSING A COLLISION. THE DASHBOARD MADE A DINGING NOISE, AND STATED THE MESSAGE "PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR". AFTER PUTTING THE VEHICLE IN PARK, I WAS ABLE TO RESTART THE ENGINE. AFTER RESEARCHING THIS PROBLEM, IT IS CLEAR THAT THIS IS A COMMON ISSUE RELATED TO OIL LEVELS IN THE JEEP CHEROKEE. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS DANGEROUS ENGINE ISSUE THAT AFFECTS THE SAFETY OF THE VEHICLE.
Vehicle speed control, Other or unspecified, Engine, Jun 10, 2018
WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE NEXT TIME? THIS FIRST HAPPENED THE 4TH SUNDAY IN MAY OF 2018 AND THE SECOND TIME, JUNE 10, 2018.
Power train, Jun 8, 2018
TOOK INTO DEALERSHIP YESTERDAY BECAUSE A SERVICE SHIFTER MESSAGE WAS COMING UP, THE INDICATOR LIGHTS WENT SOLD RED, AND THE VEHICLE WOULD VIOLENTLY SHAKE BOTH WHILE STOPPED AND DURING DRIVING. GOT A CALL THIS MORNING (6/8/18) SAYING THE MODULE NEEDS TO BE REPLACED, AND SINCE ITS ELECTRICAL ITS NOT COVERED UNDER POWERTRAIN WARRANTY. I HAD MENTIONED THIS ERROR MESSAGE TO A SERVICE TECHNICIAN DURING A PREVIOUS VISIT, WHO TOLD ME TO "NOT WORRY ABOUT IT RIGHT NOW".
Seats, Jun 5, 2018
FRONT PASSENGER SEAT SQUEAKS WHEN THE CAR IS IN MOTION. THE SEAT TENDS TO MOVE A LITTLE FORWARD AND THEN BACKWARD WHEN COMING TO A STOP. I NOTICED THIS AFTER I BROUGHT THE CAR HOME, I CALLED THE DEALER AND HE STATES SOMETHING IS LOOSE BUT DIDN'T KNOW WHAT.
Engine, Jun 3, 2018
I BROUGHT THE JEEP NEW IN 2016 AND NOW IT HAS SHUT OFF ON ME WHILE DRIVING IN TRAFFIC WITH NO POWER. THIS IS SCARY. WHILE DRIVING, I GET WARNING TONES EMITTED FROM THE VEHICLE WITH NO MESSAGE DISPLAYED. THIS HAS HAPPENED TO ME 3 TIMES SO FAR AND I'M AFRAID TO DRIVE THE VEHICLE NOW ALWAYS THINKING IT WILL SHUT OFF WITHOUT WARNING. I CONTACTED JEEP TODAY (6/3/18) AND THEY SAID THEY HAVEN'T HEARD OF THE ISSUE. I SEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. I NEED THIS SITUATION TO BE DOCUMENTED IN THE EVENT SOMETHING CATASTROPHIC HAPPENS TO ME WHILE DRIVING THE VEHICLE. I FEEL A LOT OF ANXIETY ALWAYS FEELING THE CAR WILL SHUT OFF IN TRAFFIC AND GET REAR ENDED. PLEASE FEEL FREE TO CONTACT ME REGARDING THIS SITUATION.
Engine, Jun 1, 2018
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESFUL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART LATER AND WAS ABLE TO BE DRIVEN. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, AT A STOP LIGHT, OR AT A STOP SIGN, IT WOULD STALL AND ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667, (530) 621-0100) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.
Exterior lighting, Jun 1, 2018
THE HEADLIGHTS ARE EXTREMELY DIM SINCE PURCHASE. HAVE CHANGED TO DIFFERENT BULBS WITHOUT ANY EFFECT. THE BULBS ON THIS VEHICLE ARE HALOGEN HEADLAMPS. THE FOG LIGHTS ARE ALWAYS BRIGHTER THAN THE REGULAR BULBS. DEALER UNABLE TO DO ANYTHING.
Power train, Engine, Fuel/propulsion system, May 31, 2018
BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NOW FOR THESE ISSUES WITH NO REAL RESOLUTION. THEY ARE REPLACING VALVE BODY THIS TIME, MY CAR IS UNDER TWO YEARS OLD AND I DO NOT FEEL SAFE DRIVING IT ANYWHERE.