2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Engine, Feb 3, 2020
2019 JEEP STALLS WHEN DRIVING WHEN OIL IS APPROX 2 QUARTS LOW, THERE ARE NO WARNING LIGHTS OR ANY INDICATION THAT OIL IS LOW. DEALERSHIP SAYS THIS IS COMMON ON THIS TYPE OF ENGINE AS IT BURNS OIL QUICKLY.
Electrical system, Wheels, Electronic stability control (ESC), Feb 1, 2020
CAR STALL WHEN STARTING AND SOMETIMES STOP WHEN BRAKING. ELECTRICAL....LIGHT COMES ON. HAZARD LIGHTS COME ON RADIO TURNS ON AND OFF WHILE DRIVING. TURNS ON ON IT'S OWN AFTER CAR IS PARKED AND LOCKED. WHEN TURNING OR MAKING SHAPES TURN THERE IS A NOISE COMING FROM WHEELS. STABILITY.... LIGHT COMES ON. BACKING UP CAR MAKES NOISES AS IF I HAVE GONE OVER A BUMP WHEN I HAVE NOT.
Power train, Jan 30, 2020
VEHICLE SHUTS OFF WHILE COMING TO A STOP. VEHICLE STRUGGLES TO RESTART ONCE IT'S OFF
Engine, Jan 29, 2020
I WAS WAITING AT A RED STOP LIGHT IN MY 2019 JEEP CHEROKEE 4X4, 2.0 L TURBO, WHEN ALL OF A SUDDEN MY BATTERY LIGHT ON THE DASH ILLUMINATED. I LOOKED AT MY PUSH BUTTON START SWITCH AND IT SAID "RUN". THE LIGHT TURNED GREEN AND I STEPPED ON THE GAS AND NOTHING HAPPENED. THE CAR WAS DEAD. CARS BEHIND ME START HONKING THEIR HORN. I PUT ON MY HAZARDS AND PUT MY ARMS UP IN THE AIR. I THEN MOVED THE GEAR SELECTOR TO "N" AND PUSHED THE START SWITCH. THE SWITCH TOGGLES FROM "RUN" TO "OFF". SO, I HIT THE BUTTON AGAIN AND THE CAR STARTS. I MOVE THE TRANSMISSION INTO "D", BUT THE CAR JUST REVS LIKE IT IS STILL IN NEUTRAL. I MOVE SELECTOR TO PARK AND THEN BACK TO "D". THEN THE CAR THEN ALLOWS ME TO TAKE OFF. HOWEVER, I WAS STUCK IN TRAFFIC FOR A WHOLE LIGHT CYCLE AND HAD MANY PEOPLE WONDERING WHAT I WAS DOING. I HAVE NO IDEA WHY THE CAR STOPPED WORKING. MY CAR HAS ABOUT 13,500 MILES ON IT.
Vehicle speed control, Jan 29, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE ROAD WITH THE CRUISE CONTROL SET AT 55 MPH GOING DOWNHILL THE CRUISE CONTROL DISENGAGED, THE RPM REVVED UP AND THE VEHICLE SPED UP TO 70 MPH. THE BRAKE PEDAL WAS DEPRESSED AND WAS ABLE TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO (RAMEY CHRYSLER JEEP DODGE RAM 127 FRAZIER DR, PRINCETON, WV 24739, (888) 794-4317, AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. A CONVERSATION BETWEEN THE MANUFACTURER AND THE SERVICE TECHNICIAN AT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS INTENDED. THE FAILURE MILEAGE WAS 400.
Other or unspecified, Jan 28, 2020, fire
RENTED A VEHICLE FROM ENTERPRISE A JEEP CHEROKEE 2019 WITH ONLY 18,620 MILES. DRIVING NORTH FROM FORT LAUDERDALE TO DAYTONA. AFTER 3HRS ON THE ROAD THE CAR HAD AN ENGINE EXPLOSION. ANOTHER VEHICLE IN FRONT OF ME STARTS SIGNALING ME AN TELLS ME THE CAR WAS ON FIRE. I IMMEDIATELY PULLED OVER AND GET OFF THE CAR, SAW LIVE FLAME GOING UNDER THE HOOD. PULLED ALL MY BELONGINGS OUT AND IN MATTER OF MINUTES THE WHOLE VEHICLE WAS BURNED.
Steering, Jan 27, 2020
I BOUGHT THIS JEEP WITH 8 MILES ON IT. AT ABOUT 5,500 MILES WHILE DRIVING STRAIGHT THE STEERING SEEMS TO ALMOST HAVE A DEAD SPOT WHERE IT FEELS LIKE THERE IS LOSS OF CONTROL TO THE VEHICLE. THIS HAPPENS REPEATEDLY CAUSING POSSIBLE OVER CORRECT TRYING TO DETERMINE IF YOU HAVE CONTROL OF THE VEHICLE OR NOT. DEALER HAS BEEN CALLED AND AWAITING TO HEAR BACK. MY FIRST EVER JEEP PURCHASE.
Steering, Other or unspecified, Jan 27, 2020
PREVIOUSLY, I REPORTED ISSUES WITH OIL CONSUMPTION, WHICH EVENTUALLY REQUIRED AN ENGINE REPLACEMENT. I NOW HAVE AN ISSUE WITH STEERING WHEEL, FEELS LIKE IT IS TRYING TO CORRECT ITSELF WHEN DRIVING REGULAR STREETS AND HIGHWAY WITH NO ISSUES OF ALIGNMENT, TIRES, ETC. APPT WITH NAPLETON'S ARLINGTON HEIGHTS ON 1/23/2020 DID NOT MENTION ANYTHING THAT WAS DONE TO LOOK FOR ISSUE, OTHER THAN RECALL SOFTWARE UPDATE OF 18VA9182, WHICH THEY SAID WOULD SOLVE THE PROBLEM. HOWEVER, THE PROBLEM PERSISTS. IN ADDITION, I JUST RECEIVED A SAFETY RECALL NOTICE FROM FCA, STATING THAT WHEN I HAD TAKEN MY VEHICLE IN FOR RECALL #18V739, THAT MY VEHICLE WAS NOT PROPERLY INSPECTED AND THE RECALL WAS CLOSED. I TOLD THE DEALERSHIP THIS WAS DONE COMPLETED AND THEY SAID THEY WOULD DO THE UPDATE, HOWEVER, THEY HAD NOT COMPLETED THE CORRECT ONE, AND THE PROBLEM WITH STEERING STILL PERSISTS. I AM WORRIED THIS ISSUE IS A SAFETY CONCERN, AND WOULD LIKE TO BE CONTACTED TO HAVE THIS PROBLEM ADDRESSED.
Engine, Jan 27, 2020
JEEP ONLY HAS 30000 MILES. BOUGHT BRAND NEW. CAR RECENTLY STARTED STALLING WHEN SLOWING DOWN. APPARENTLY JEEP DESIGNED THE ENGINE TO STALL WITH LOW OIL. TOOK CAR TO DEALERSHIP AND THEY SAID THIS IS A KNOWN ISSUE AND THAT THE 4 CYLINDER JEEP CONSUMES MORE OIL AND AN OIL CHANGE WILL NEED TO BE EVERY 3000 MILES ON A BRAND NEW CAR. THERE IS A LARGE AMOUNT OF SIMILAR COMPLAINTS FROM OTHER PEOPLE ONLINE AND EVENTUALLY LEADS TO AN ENGINE REPLACEMENT. NOT ONLY IS THE OIL CONSUMPTION OUTRAGEOUS FOR A NEW CAR BUT THE STALLING IS COMPLETELY UNSAFE AS WE HAVE AN 11 MONTH OLD.
Power train, Vehicle speed control, Engine, Jan 26, 2020, crash
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Steering, Jan 25, 2020
EVER SINCE I PURCHASE THE VEHICLE IT WILL PULL TO THE LEFT OR RIGHT. WHEN TRYING TO CORRECT THE POSITION OF THE STEERING WHEEL I FEEL RESISTANCE UNTIL IT GIVES AND JERKS IN THE OPPOSITE DIRECTION. FEELS LIKE SOMETHING IS GETTING STUCK AND THEN COMES LOOSE. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION AND IS VERY NOTICEABLE WHEN GOING AROUND 35-55MPH. WHEN AT A HIGHER RATE OF SPEED IT IS AS THOUGH THE MOMENTUM OF THE VEHICLE IS HELPING IT STAY STRAIGHT BUT IT WILL STILL DO IT.
Steering, Jan 23, 2020
WHEN DRIVING MOSTLY AT HIGHWAY SPEEDS BUT SOMETIMES AT LOWER SPEEDS THE STEERING GETS TIGHT WHEN MAKING A SLIGHT ADJUSTMENT TO THE STEERING, WHICH MAKES ME PULL IT HARDER TO GET IT LOOSE AND THEN HAVE TO OVER COMPENSATE TO GET THE VEHICLE BACK IN A STRAIGHT LINE. THIS IS EXTREMLEY DANGEROUS BECAUSE IT HAS CAUSED ME TO RUN OFF THE HIGHWAY AND COME VERY CLOSE TO HITTING OTHER VEHICLES. I HAVE HAD IT IN THE SHOP AT THE DEALERSHIP 3 TIMES AND CHRYSLER LOOKED AT IT AND SAID THIS IS NORMAL WITH THE ELECTRONIC SPEED SENSITIVE STEERING. THIS SHOULD NOT BE NORMAL BECAUSE IT IS PUTTING MY LIFE IN DANGER. THIS ISSUE HAS BEEN SINCE I BOUGHT THE VEHICLE AUGUST 2018.
Power train, Jan 23, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN USING THE START BUTTON FOR THE VEHICLE, IT WOULD HESITATE TO START INSTEAD OF STARTING IMMEDIATELY. THE CONTACT THEN STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOULD HESITATE TO ACCELERATE AND EXHIBIT A SPUTTER WHEN ATTEMPTING TO ACCELERATE AS WELL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY BEGAN TO REDUCE IN SPEED. THE CONTACT STATED THEY LOST ALL THROTTLE WITH THE VEHICLE. THE VEHICLE'S SERVICE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (TRI-STAR UNIONTOWN LOCATED AT 2 SUPERIOR WAY, UNIONTOWN, PA 15401 PHONE NUMBER 724-430-1401) WHO REPLACED THE VEHICLE'S WIRING HARNESS, REPROGRAMMED POWER TRAIN MODULE, PEDAL ACCELERATOR REPLACED, REPLACED THE THROTTLE BODY, REPROGRAMMED TRANSMISSION CONTROL MODULE, AND OTHER REPAIRS. THE FAILURE REMAINS. THE CONTACT STATED THE FAILURE OCCURRED ABOUT 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER 74681739. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Steering, Jan 16, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL. THE CONTACT INDICATED THAT THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 1/4 OF AN INCH IN EITHER DIRECTION BEFORE THE WHEELS WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLBY DODGE (1000 TAYLOR AVE COLBY KS) WHO PERFORMED A STEERING MODULE UPDATE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Steering, Jan 15, 2020
WHILE THE VEHICLE'S ENGINE IS RUNNING, REGARDLESS OF THE GEAR SELECTION, THERE IS A SLIGHT JERKING OF THE STEERING WHEEL. THIS JERKING OCCURS AT RANDOM WITH NO OTHER NOTICEABLE ISSUES. THIS ISSUE IS NOT "THROWING" A CODE AND DEALERSHIP IS CLAIMING THERE IS NO ISSUE FOUND. ODOMETER IS AT 10340 MILES. THIS IS A DANGEROUS ISSUE AS IT COULD CAUSE MY VEHICLE TO COLLIDE WITH ANOTHER VEHICLE OR OBJECT IF NOT RESOLVED. ISSUE OCCURS WHEN VEHICLE IS STATIONARY OR IN MOTION AND OCCURS APPROXIMATELY EVERY MINUTE OR SO. IT OCCURS ON CITY STREETS AS WELL AS HIGHWAY. IT OCCURS WHILE DRIVING IN A STRAIGHT LINE OR DURING A TURN. THERE IS NO SPECIFIC DRIVING CONDITION THAT RESOLVES THE PROBLEM OR WORSENS THE PROBLEM.
Power train, Vehicle speed control, Jan 15, 2020
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Power train, Vehicle speed control, Jan 15, 2020
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Vehicle speed control, Jan 14, 2020
2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL. CAR COMES TO A COMPLETE STOP WHILE ENGINE STILL RUNNING. HAD TO TURN OFF CAR AND WAIT A FEW MINUTES. CHECK ENGINE LIGHT CANE ON WHEN CAR WAS RESTARTED WITH MESSAGE OF "CHECK THROTTLE CONTROL SENSOR". LIGHT WENT OFF BEFORE I COULD GET IT TO DEALER. DEALER SAID THE COULD NOT FIND A CODE OR DUPLICATE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME ON 1/11/2020
Engine, Jan 13, 2020
WHILE DRIVING SLOWING AND COMING TO A STOP THE VEHICLE'S BATTERY LIGHT WILL START FLASHING AND THEN THE CAR WILL STALL AND SHUT OFF. I PUT THE VEHICLE IN PARK AND TURN IT OFF FOR 15 SECONDS THEN TURN THE KEY TO START IT AGAIN AND THE CAR WILL CRANK OVER VERY SLOWLY AND SPUTTER FOR ABOUT 4 SECOND BEFORE STARTING AGAIN. THIS HAS HAPPENED 3 TIMES IN 2 WEEK. THE FIRST OCCURRENCE WAS MONDAY JAN 6 2020, 2ND WAS JAN 10TH 2020 AND THIRD WAS JAN 13TH 2020. I TOOK THE CAR TO THE DEALERSHIP FRIDAY JAN 10TH AND THEY TOLD ME THEY COULD NOT RECREATE THE ISSUE AND GAVE ME THE VEHICLE BACK. I WAS TOLD IF IT HAPPENS AGAIN THEN TO CALL BACK.
Electrical system, Other or unspecified, Jan 13, 2020
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Other or unspecified, Jan 10, 2020
2019 JEEP CHEROKEE LATITUDE. FIRST BOUGHT THE CAR THE HEAD LIGHTS AND TAIL LIGHTS WERE DEAD. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED, TOOK IT INTO THE DEALER FOR A TRAMISSION RECALL. RANDOMLY DRIVING DOWN A MAJOR HIGHWAY A VEHICLE JUST SHUTS OFF IN THE MIDDLE OF IN THE MIDDLE OF THE ROAD AND WOULDN'T START BACK UP FOR A FEW MINUTES WHILE I WAS STUCK IN THE MIDDLE OF THE HIGHWAY. CALLED DEALER. RADIO RANDOMLY DOESN'T WORK CORRECTLY EITHER STAYS RUNNING WHEN THE KEYS TURNED OFF CAR AND KEYS TAKEN OUT , RADIO RANDOMLY SHUTS OFF
Power train, Engine, Jan 9, 2020
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 8, 2020
ENGINE IS SHUTTING OFF FOR NO REASON. DEALER SAYS IT IS LOW OIL SENSOR SHUTTING IT DOWN. FIRST TIME THE DEALER JUST FILLED IT WITH OIL. THE SECOND TIME I BROUGHT IT IN THEY PRETENDED NOT TO REMEMBER THE FIRST TIME IT HAPPENED AND CLAIMED TO HAVE NO PAPERWORK ON IT AS THEY CLAIMED THEY JUST TOPPED IT OFF WITH OIL. I SIGNED IN ON THEIR COMPUTER SO THEY MUST HAVE THE RECORDS OF ME BEING THERE, THEY GAVE ME NO PAPERWORK THE SECOND TIME JUST TOLD ME TO DRIVE 1000 MILES AND THEY WOULD RECHECK THE OIL.
Steering, Jan 7, 2020
WHEN DRIVING AT EXPRESSWAY / HIGHWAY SPEEDS OF 60 PLUS FOR A NON STOP 30-50 MILES, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING WHEN MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES. IT ALSO FEELS LIKE THERE IS GUST OF WIND ON BOTH SIDES OF THE VEHICLE. IT THEN JERKS BACK AND FORTH. THERE IS ALSO A BURNING SMELL FOR A SHORT PERIOD OF TIME. THIS STARTED AT 5500 MILES. I HAVE A 2019 JEEP OVERLAND. IT COULD EASILY BECOME DANGEROUS. HAD IT AT ZEIGLER JEEP IN SCHAUMBURG IL ON 11/9/2019 AND THEY RECODED MODULE AND COUND NOT RECREAT THE PROBLE. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY SINCE THEN. WENT BACK ON 12/26/19 AND TOOK THE TECH FOR A 1.5 HOUR TEST DRIVE AND EVERYTHING HAPPENED AS STATED ABOVE. THE TECH FINALLY RE-CREATED THE PROBLEM. MY NEW 2019 JEEP OVERLAND HAS BEEN IN THE SHOP SINCE THEN. THEY ARE SENDING ENGINEERS IN FROM JEEP. ALL I WANT IS A SAFE CAR. PS; THIS IS MY FIRST JEEP PRODUCT.
Power train, Vehicle speed control, Jan 7, 2020
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.