2002 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,476 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2002 reports, 75 involved a crash and 20 involved a fire. 97 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Air bags, frontalMar 26, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V099000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 31, 2002
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V032000 on NHTSA.gov
Fuel system, gasoline, deliveryDec 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V374000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission controlNov 13, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V348000 on NHTSA.gov
Electrical system, wiring, interior/under dashSep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V288000 on NHTSA.gov
Representative owner complaints
1,476 reports, newest first.
Engine and engine cooling, Visibility, Seats, Sep 10, 2008
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT FRAME SPONTANEOUSLY FAILED AND ALLOWED THE SEAT TO SUDDENLY RETRACT BACKWARDS. THE FAILURE INCREASED THE RISK OF A CRASH. THE DEALER STATED THAT THE ENTIRE SEAT FRAME NEEDED TO BE REPLACED AT THE COST OF OVER $400. HE IS IN THE PROCESS OF HAVING THE SEATS REPAIRED. SECONDLY, THE POWER WINDOWS WORKED INTERMITTENTLY. THE DEALER REPLACED THE WINDOW REGULATORS. THIRDLY, HE NOTICED THAT FLUID FROM THE HEATER COIL LEAKED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIR BECAUSE THE VEHICLE EXCEEDED THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Visibility, Sep 4, 2008
2002 JEEP GRAND CHEROKEE. BLOWER CONTROLLER CONNECTOR IS OVERHEATING AND MELTING CONNECTOR AND NOW NOT WORKING. REPLACEMENT WITH NEW CONNECTOR IS POSSIBLE FROM DEALER WITH MORPAR REPAIR KIT #05102406AA . HOWEVER... THIS DOES NOT FIX THE PROBLEM AS IT WILL HAPPEN AGAIN AND AGAIN. THIS IS DUE TO STRAIN ON THE BLOWER MOTOR DRAWING HIGH AMPS BECAUSE THE COMMON PROBLEM WITH THIS JEEP IS WITH THE AC "BLEND DOORS" WHICH WAS THE FIRST PROBLEM FOR ME....AS WITH MANY JEEP CHEROKEE OWNERS. IT COSTS OVER $1000 TO FIX A SIMPLE PROBLEM WITH THE BLEND DOOR BECAUSE THE ENTIRE DASH HAS TO BE REMOVED! SO, THE BLEND DOORS ARE A COMMON PROBLEM WITH AN EXPENSIVE FIX, AND IF YOU DON'T FIX IT, THE BLOWER MOTOR AND CONTROLLER WILL OVERHEAT, LEAVING YOU WITH NO AIR CONTROL TO REMOVE MOISTURE IN DAMP WEATHER. THE CONTROLLER COULD OVERHEAT, POSSIBLY CAUSE A FIRE, OR IF THE CONTROLLER AND BLOWER DON'T WORK, YOU HAVE NO WAY OF CLEARING FOGGY WINDOWS....BAD THING! VERY FRUSTRATED AS THIS SHOULD BE PART OF A MAJOR RECALL. WHY SHOULD SO MANY JEEP OWNERS HAVE TO PAY FOR A SIMPLE, YET EXPENSIVE FIX? *TR
Visibility, Aug 31, 2008
3 OUT FOR 4 REGULATORS HAD TO BE REPLACED ON MY 2002 GRAND JEEP. *TR
Visibility, Aug 28, 2008
BLEND AND RECIRCULATION DOOR FAILURES IN HVAC UNIT. FAILURE IS EXTREMELY COMMON, AND COSTS OVER $1,000 IN REPAIRS. *TR
Steering, Aug 24, 2008
LOUD GROANING FORM POWER STEERING UNDER HOOD. FOUND LEAK IN POWER STEERING HIGH PRESSURE HOSE FITTING. REPLACED HOSE AND FIXED PROBLEM. CAR DID NOT HAVE VERY MANY MILES. HOSE WAS DEFECTIVE. *TR
Visibility, Aug 24, 2008
AIR CONDITIONING BLOWER WOULD QUIT WORKING. FOUND A JEEP FORUM ON LINE. DETERMINED THE PROBLEM WAS THE BLOWER MOTOR RESISTOR WIRING CONNECTIONS OVERHEATING. THIS IS A VERY COMMON PROBLEM WITH THESE GRAND CHEROKEES. SEEMS LIKE JEEP SHOULD HAVE DONE A RECALL. *TR
Visibility, Aug 20, 2008
2002 JEEP GRAND CHEROKEE LIMITED (V8) WENT OUT TO CAR THIS MORNING AND DRIVER SIDE WINDOWS WAS HALF DOWN IN DOOR - TRIED TO ROLL IT UP - NOTHING. WINDOW THEN FELL INTO DOOR FRAME COMPLETELY - REGULATOR PROBLEM WITH PLASTIC PART. *TR
Visibility, Aug 17, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER HAVING A VISIBILITY PROBLEM WITH THE HEATER/AIRCONDITIONG IN CAR HEATING/AIRCONDITIONING NOT CLEARING WINDSHIELD. *TR __________________
Tires, Aug 15, 2008
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE 4WD. THE VEHICLE HAS GOODYEAR WRANGLER TIRES, SIZE P235/70R16. THE CONTACT STATED THAT THE INDEPENDENT OWNER WHO SOLD THE VEHICLE TO THE CONTACT HAD BRAND NEW TIRES PLACED ON THE VEHICLE. AT APPROXIMATELY 38,000 MILES, THE GOODYEAR TIRES BEGAN TO EXPERIENCE TREAD SEPARATION. SHE NOTICED THAT THE VEHICLE WAS NOT DRIVING PROPERLY AT SPEEDS 50 MPH AND LESS. THE TIRES WERE ALSO SEPARATING FROM THE HUBCAPS OR RIMS AND THEN FLATTENED. THE TIRE WAS REPAIRED. LATER, THE SECOND TIRE FLATTENED. THE TIRE WAS REPLACED WITH THE SPARE TIRE THAT CAME WITH THE VEHICLE. THREE MONTHS LATER, SHE AWAKENED TO FIND THAT THE TIRE WAS ENTIRELY FLAT. SHE PLACED AIR IN THE TIRE, BUT IT REMAINED SOFT. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 45,000. UPDATED 09/10/08 *BF UPDATED 09/17/08. *JB
Service brakes, Hydraulic, Aug 8, 2008
FRONT BRAKE ROTORS WARE CONSTANTLY. *TR
Engine and engine cooling, Aug 7, 2008
I HAVE A 2002 JEEP GRAND CHEROKEE. IT HAS 85,000 MILES. IT BEGAN LOSING COOLANT. THE MECHANIC DETERMINED IT WAS A HEAD GASKET. AFTER TAKING THE ENGINE APART, IT WAS DISCOVERED THAT A CASTING DEFECT IN THE INTAKE MANIFOLD CAUSED THE PROBLEM. THERE WAS A WATER JACKET COVERED BY CASTING MATERIAL AT MANUFACTURE. *TR
Engine and engine cooling, Jul 31, 2008
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, PART OF THE RADIATOR FAN FELL OFF OF THE VEHICLE. ON ANOTHER OCCASION THE REMAINDER OF THE FAN FELL OFF OF THE VEHICLE. BOTH FAILURES OCCURRED APPROXIMATELY ONE WEEK AGO WITHOUT WARNING. THERE WAS A VERY LOUD POPPING SOUND AND SHE OBSERVED THAT A PIECE OF THE PLASTIC FAN WAS ON THE GROUND. THE DEALER ALSO CONFIRMED THAT THE VIN IS A PART OF A RECALL. THE CURRENT AND FAILURE MILEAGES WERE 95,000. THE VIN WAS UNAVAILABLE.
Visibility, Jul 30, 2008
BLEND DOOR FAILURE ON '02 GRAND CHEROKEE. *TR
Service brakes, Hydraulic, Jul 26, 2008
DISC BRAKES TENDS TO LOCK UP EVER SINCE WE BOUGHT THE CAR. *TR
Steering, Engine and engine cooling, Jul 24, 2008
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. SHE WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL AND PAID $315 FOR THE REPAIR. THE FAILURE MILEAGE WAS 100,677. UPDATED 09/15/08 *BF THE GEARBOX HAD SEIZED. UPDATED 09/18/08. *JB
Electrical system, Jul 22, 2008
VEHICLE WOULD NOT START. HAD IT TOWED TO A REPAIR SHOP AND THE STARTER WAS OUT. NEEDED TO REPLACE THE STARTER. THERE ARE WAY TOO MANY REPAIRS ON THIS VEHICLE WITH ONLY 57,000 MILES ON IT. *TR
Engine and engine cooling, Jul 22, 2008
DRIVING ALONG AND LOW COOLANT LIGHT WENT ON, THEN PULLED OVER AND REVEALED NO COOLANT WHATSOEVER. REPLACED THE COOLANT EVERY FEW DAYS THEN FINALLY AFTER A COUPLE WEEKS TOOK IT TO THE RADIATOR SHOP AND HAD TO HAVE THE RADIATOR REPLACED. *TR
Engine and engine cooling, Jul 22, 2008
RADIATOR COOLING FAN BLADES BROKE INTO SEVERAL PIECES WHILE I WAS DRIVING. NOT EASILY DETERMINED IF THE RADIATOR WAS DAMAGED. FAN IS INOPERABLE WHICH CAUSES THE ENGINE TO OVERHEAT UNLESS VEHICLE IS KEPT IN MOTION. HAVE NOT DONE A REPLACEMENT YET. CHRYSLER IS REFUSING TO EVEN CONSIDER COVERING THE REPAIR UNLESS I PAY TO HAVE THEIR TECH DIAGNOSE THE PROBLEM. CHRYSLER WILL NOT COMMIT TO PAY FOR ANY PERCENTAGE OF THE REPAIR UNTIL AFTER I PAY TO HAVE A TECH DIAGNOSE THE PROBLEM. *TR
Visibility, Jul 7, 2008
THE HEAT ON THE PASSENGER SIDE OF THE JEEP IS BLOWING COLD AIR IN WINTER, EVEN WHEN IT IS SET TO MAXIMUM HEAT. THE DEALER TOLD ME THAT THERE IS A SERVICE BULLETIN ON THE BLEND DOOR AND THEY WANT OVER $700 DOLLARS TO FIX IT. MY QUESTION IS IF THEY KNOW THERE IS A PROBLEM WITH IT FROM DESIGN HOW COME THEY DON'T FIX IT FOR FREE AND WHY SHOULD I PAY FOR IT WHEN THEY KNEW THEY SOLD ME A BAD DESIGN. ALSO NOW THE AC IS BLOWING HOT AIR AND THEY ARE TELLING ME IT IS THE SAME PROBLEM WITH THE BLEND DOORS. THIS IS A SAFETY ISSUE SINCE IN THE WINTER I CAN NOT DEFROST THE FRONT WINDSHIELD AND HAVE TO PULL OVER TO CLEAN THE ICE AND FOG BUILD UP FROM INSIDE THE WINDOW. *TR
Engine and engine cooling, Jun 27, 2008
2002 JEEP GRAND CHEROKEE RECALL FOR ELECTRIC RADIATOR FAN. CONSUMER STATES THAT HE HAD THESE PARTS REPLACED BEFORE THE RECALL WAS RECEIVED. HE ALSO STATES THEY HAVE BEEN REPLACED AGAIN AND THE MANUFACTURER STATED THE REPAIR ORDER THE CONSUMER SUBMITTED DID NOT SHOW THE REPLACEMENT OF THE PARTS INVOLVED IN THE RECALL. *KB THE CONSUMER STATED THE ENGINE OVERHEATED AND THE REPAIRS WERE NECESSARY. *JB
Engine and engine cooling, Jun 24, 2008
COOLING FAN MOTOR BAD IN 2002 JEEP GRAND CHER. ALSO COOLING FAN BLADES ARE CRACKED. CALLED ABOUT A RECALL, BUT THEY SAID JEEP DID NOT FALL WITHIN THE CORRECT VIN # RANGE. *TR
Visibility, Jun 23, 2008
HVAC UNIT IN MY JEEP WJ, 2002, BROKE. DETERMINED TO BE BLEND DOOR AND RECIRCULATION DOOR MALFUNCTION. COMMON PROBLEM WITH VERY EXPENSIVE REPAIR!!! *TR
Engine and engine cooling, Jun 23, 2008
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE VIBRATED FOR SEVERAL SECONDS AFTER IT HAD BEEN SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, HE HEARD A LOUD EXPLOSION. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, AND NOTICED THAT THE FAN WAS DESTROYED. PIECES OF THE FAN WERE LODGED INTO THE RADIATOR. AAA TOWED THE VEHICLE TO HIS RESIDENCE. ON JUNE 23, 2008, THE MANUFACTURER STATED THAT THEY WOULD REPAIR THE FAN, BUT THE CONTACT WOULD HAVE TO PAY FOR THE RADIATOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 78,000.
Engine and engine cooling, Jun 17, 2008
FAILURE OF HEATER TO DELIVER WARMED AIR TO THE PASSENGER SIDE (THIS MODEL HAS A DUAL HEAT CONTROL). IN INVESTIGATING THIS PROBLEM, IT BECAME CLEAR THAT THIS IS A VERY FREQUENT ISSUE WITH THIS MODEL, OFTEN OCCURRING AT 50-70000 MILES,FILLING MANY CHAT ROOM THREADS, AND EVEN LEADING TO AN INDEPENDENTLY MANUFACTURED FIX. (THE "HEATER TREATER"--EASILY FOUND BY GOOGLE OR EBAY). THE PROBLEM APPARENTLY IS DUE TO CHEAP PLASTIC BLEND DOOR MECHANISMS WHICH OFTEN BREAK AND REQUIRE TOTAL DASHBOARD REMOVAL TO FIX (~$1100-1500). IF YOU WANT TO SEE JUST ONE THREAD TO JUDGE THE FREQUENCY OF THIS PROBLEM,GO TO: WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P8. *TR
Visibility, May 25, 2008
REPEATED CLIMATE CONTROL BLEND DOOR FAILURE ON 2002 JEEP GRAND CHEROKEE. *TR