2002 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,476 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2002 reports, 75 involved a crash and 20 involved a fire. 97 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Air bags, frontalMar 26, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V099000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 31, 2002
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V032000 on NHTSA.gov
Fuel system, gasoline, deliveryDec 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V374000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission controlNov 13, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V348000 on NHTSA.gov
Electrical system, wiring, interior/under dashSep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V288000 on NHTSA.gov
Representative owner complaints
1,476 reports, newest first.
Visibility, Jul 25, 2006
2002 JEEP CHEROKEE, DRIVER AND PASSENGER SIDE WINDOW REGULATORS FAILED. THE DRIVER SIDE REGULATOR HAD TO BE REPLACED TWICE. *KB *NM***NAR***
Engine and engine cooling, Jul 21, 2006
2002 JEEP GRAND CHEROKEE 4.0 ELECTRIC RADIATOR COOLING FAN BLADES FRACTURED AND SEPERATED FROM HUB CRACKING RADIATOR SHROUD.
Engine and engine cooling, Jul 21, 2006
DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 3 MPH, THERE WAS A LOUD BANG NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF THE THE VEHICLE, THE CONTACT OBSERVED THAT THE ELECTRIC MOTOR DRIVEN COOLING FAN HAD FRACTURED INTO PIECES. THERE IS A NHTSA RECALL # 06V199000 PERTAINING TO THE FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/04/06. *JB
Engine and engine cooling, Jul 19, 2006
THIS IS IN RELATION TO ACTION # EA05-020 ON THE 2002 JEEP GRAND CHEROKEE. ON THE DATE LISTED BELOW, THE BLADES SEPARATED FROM THE MOTOR AND THE "SHRAPNEL" PUNCTURED MY RADIATOR AND MY BATTERY. THE CAR WAS IN MOTION SO, THE HOOD WAS CLOSED AND NO ONE WAS INJURED. HOWEVER, I HAD TO SPEND ABOUT $800 IN PARTS TO REPAIR THE VEHICLE. *NM
Seats, Jul 14, 2006
2002 HEATED SEATS PROBLEM. EXTREMELY HOT. HAD TO GET OUT OF CAR TO AVOID BURNING MY LEGS. SEATS NO LONGER HEAT. I GUESS THE ELEMENTS / SENSORS OR ? NO LONGER WORK OR BURNED THEMSELVES OUT. CHRYSLER-JEEP SAYS MY VEHICLE IS NOT COVERED IN THE ANNOUNCED (ON TV AND RADIO) RECALL OF 2003 AND 2004 JEEP GRAND CHEROKEE SUVS. I DO NOT UNDERSTAND. IT IS THE SAME HAZARD. DEALER TOLD ME TO WAIT FOR A RECALL NOTICE. *JB
Engine and engine cooling, Jul 10, 2006
DT*: THE CONTACT STATED THE ELECTRIC COOLING FAN SEPARATED CAUSING THE FAN SHROUD TO BE PUNCTURED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. 08/01/06 UPDATED. *TT
Visibility, Jul 9, 2006
DRIVERS AND PASSENGER SIDE WINDOWS HAVE FELL INSIDE THE DOOR WHILE PARKED. CHRYSLER NEEDS TO REPLACE THIS DEFECTIVE PART THAT CONTROLS THE WINDOW. WHEN THIS HAPPENS IT LEAVES YOUR CAR UNPROTECTED TO THIEVES AND WEATHER CONDITIONS. *JB
Engine and engine cooling, Jul 6, 2006
1) VEHICLE AT IDLE, AFTER INITIAL STARTUP IN THE MORNING 2) ELECTRIC FAN BROKE INTO PIECES AND HIT THE MAIN FAN, SHATTERING 3) AIRPARK CHRYSLER/JEEP DEALER COMPLETED THE REPAIR ON JULY 1, 2006. *JB
Fuel system, Gasoline, Jul 5, 2006
I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN NUMBER 01V374000 CLEARLY AFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL AND FALL WITHIN THE SPECIFIC DATES OF VEHICLES AFFECTED, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE OCCURS. IT IS CLEARLY THE UEL INLET CHECK VALVE AND MY VEHICLE IS CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE (FIRE, OR WORSE) WHICH IS THE MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE) AND IS DAMAGING TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE EXISTING RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE THE VEHICLE IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM
Fuel system, Gasoline, Jul 5, 2006
I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN ID NUMBER 01V374000 CLEARLY EFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE. IT IS CLEARLY THE FUEL INLET CHECK VALVE AND AM CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE, WHICH IS MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE)AND DAMAGE TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE IT IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM
Engine and engine cooling, Jul 4, 2006
MY JEEP GRAND CHEROKEE COOLING FAN BLADES CAME OFF OF THE COOLING FAN AND STRUCK THE SHROUD CAUSING IT TO BREAK APART WHILE I HAD THE HOOD OPEN CHECKING THE ENGINE, LUCKILY I WAS NOT INJURED BY THE FLYING DEBRIS. *JB
Engine and engine cooling, Jun 28, 2006
I OWN A 2002 JEEP GRAND CHEROKEE. IT STARTED TO OVERHEAT, LEAK AND SMOKE, COOLANT FAN BROKE AND TORE RIGHT THROUGH THE COVER. I NOW NEED REPAIRS TOTALING APPROXIMATELY $2600 DUE TO THE COOLANT FAN MALFUNCTIONING. I THOUGHT I COULD GET IT REPAIRED AT THE DEALER FOR NO COST SINCE THERE WAS A COOLANT FAN RECALL ON THIS PARTICULAR VEHICLE BECAUSE I HAVE THE SAME YEAR, MAKE AND MODEL. I WAS TOLD THAT EVEN THOUGH THERE WAS A RECALL ON THE SAME SUV THAT I HAVE, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. DUE TO THE COOLANT FAN BREAKING, I NEED A NEW CYLINDER HEAD, RADIATOR, COOLING FAN MOTOR AND COOLANT FAN REALIGNMENT. I HAVE TO PAY FOR ALL OF THIS MYSELF JUST BECAUSE THEY DID NOT INCLUDE MY VIN NUMBER IN THE RECALL. *JB
Seats, Equipment, Jun 26, 2006
I HAVE HEATED SEAT IN MY 2002 JEEP GR.CH.LIM. THAT HAS HAD TO BE DISCONNECTED, AS IT HEATS ON IT'S OWN, WITHOUT THE POWER TURNED ON. ALSO, THE A/C TURNS ON BY ITSELF, AS WELL. *NM
Power train, Vehicle speed control, Jun 25, 2006, crash
2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A CONCRETE BASE; IRON FENCE DAMAGE TO TWO ADDITIONAL CARS PARKED. NO ONE ELSE WAS INVOLVED; ONLY INJURIES WERE TO MYSELF WHEN AIR BAGS DEPLOYED. EMS AND POLICE ARRIVED AND POLICEMAN TURNED OFF JEEP WHICH WAS STILL ACCELERATING AFTER IMPACT. JEEP WAS TOTALED AND ALL DAMAGES ARE BEING COVERED BY OUR STATE FARM INSURANCE. *JB
Visibility, Jun 25, 2006
COLD AIR BEGAN COMING FROM THE VENTS SIDE OF THE GLOVE COMPARTMENT WHEN THE HEATER WAS ON. DEALER FOUND THE AIR CONDITIONER/HEATER BLEND DOORS THAT DIRECT THE AIR HAD BROKEN. A PLASTIC PART THAT DIRECTS THE DOORS HAD BROKEN. DEALER TECHNICIANS SAID THEY HAVE REPAIRED SEVERAL VEHICLES WITH THIS PROBLEM. *JB
Engine and engine cooling, Jun 20, 2006
I WAS DRIVING AND FELT A BUMP. I STOPPED AND GOT OUT AND LOOKED UNDER THE VEHICLE, BEHIND THE VEHICLE AND IN FRONT OF THE VEHICLE AND A FELLOW MOTORIST LOOKED AND SAW A PIECE OF BLACK PLASTIC IN THE STREET UNDER AND POINTED TO IT. GOT BACK IN THE VEHICLE AND DROVE TO MY DESTINATION AND PARKED, CAME BACK AND CRANKED IT UP AND WAS PULLING OUT, NOTICED WHAT LOOKED LIKE SMOKE WAS COMING FROM THE VEHICLE AND THE TEMP GAUGE NEEDLE WENT INTO THE DANGER ZONE. AFTER NOTICING THIS I STARTED HEADING TO THE DEALERSHIP,BUT STOPPED TO KEEP FROM DURING ANY FURTHER DAMAGE AND CALLED A WRECKER. UPON ARRIVAL AT THE DEALERSHIP I INFORMED THEM WHAT HAPPENED. AFTER THEY EXAMINED THE VEHICLE, THEY INFORMED ME THAT THE FAN HAD BROKEN AND KNOCKED A HOLE IN RADIATOR AND BROKE THE FAN SHROUD. *JB
Service brakes, Hydraulic, Jun 18, 2006
2002 JEEP GRAND CHEROKEE. WHEN BRAKING, THE STEERING WHEEL SHUDDERS AND FRONT END VIBRATES. I WAS TOLD BY JEEP SERVICE THAT CALIPERS WERE DEFECTIVE CAUSING ROTORS TO WARP. VEHICLE HAS ONLY 23000 MILES. DEALER SERVICE INFORMED ME ALL FRONT END BRAKE COMPONENTS WOULD HAVE TO BE REPLACED AT MY EXPENSE. AFTER FURTHER DISCUSSION, SERVICE DEPT. AGREED TO A ONE TIME REPAIR UNDER A '' GOOD WILL WARRANTY. AFTER RESEARCHING THIS WEBSITE, I SEE THIS IS AN ONGOING PROBLEM FOR AT LEAST 4 YEARS. THIS IS TRULY A SAFETY ISSUE AND I CAN'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL AT SOME POINT IN TIME. *JB
Service brakes, Hydraulic, Jun 17, 2006
BRAKE ROTORS ARE WARPED ON 2002 JEEP GRAND CHEROKEE WITH ONLY 26000 MILES ON CAR. STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKES APPLIED AT 40MPH+. *JB
Seats, Jun 12, 2006
SECONDS AFTER TURNING ON THE DRIVER SIDE HEATED SEAT, IT GOT EXTREMELY HOT AND WAS UNABLE TO BE SAT ON, IT PRODUCED SMOKE, AND A BURNING SMELL WAS OBSERVED. THE HEATING ELEMENT HAS NOT WORKED SINCE. I BELIEVE THIS COULD HAVE BEEN A FIRE HAD IT NOT BEEN TURNED OFF QUICKLY. *NM
Service brakes, Hydraulic, May 20, 2006
FRONT CALIPERS AND ROTORS WERE REPLACED FOR ROTOR WARPAGE AT 10,200 MILES UNDER TSB WARRANTY. AT 38,500 MILES THE VEHICLE REQUIRES ROTORS AGAIN. THE MANUFACTURER IS NOW SPECIFYING AN UPGRADED SLOTTED/VENTILATED ROTOR, SUGGESTING THE ORIGINAL DESIGN *AND* TSB REPAIR WERE IMPROPERLY ENGINEERED. CONSUMERS SHOULD NOT BEAR THE FINANCIAL BRUNT OF THIS FUNDAMENTAL SAFETY DEFECT. *NM
Visibility, May 7, 2006
FRONT PASSENGER SIDE ELECTRIC WINDOW CABLE BROKE. WINDOW WOULD NOT MOVE AND THEN FELL INSIDE OF DOOR. DEALER STATED THAT THIS IS A COMMON PROBLEM. APPROXIMATELY ONE YEAR AGO SAME PROBLEM HAPPENED WITH DRIVER SIDE FRONT WINDOW. *JB
Visibility, Apr 30, 2006
MY JEEP SEEMS TO BE IN NEED OF A HEATER CORE REPLACEMENT WHICH IS EXPENSIVE TO FIX FROM WHAT I UNDERSTAND. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE EVERYTIME WE GET IN THE CAR TO DRIVE, THE WINDSHIELD IS COMPLETELY FOGGED UP, THE DEFROSTER DOESN'T WORK, HEATER DOESN'T WORK, BUT THE A/C DOES. I CONSTANTLY HAVE TO FILL UP THE ANTIFREEZE, AND I CANT HELP BUT WONDER IF THE FUMES BEING EMITTED FROM THE WINDSHIELD ARE HAZARDOUS TO ME AND MY FAMILY? IT IS SO HARD TO SEE THROUGH THE WINDOW AT ANY TIME OF THE DAY BECAUSE EVEN WHEN YOU WIPE THE FOG OFF, IT COMES RIGHT BACK. I FEAR GETTING INTO AN ACCIDENT WITH MY WIFE AND KIDS IN THE CAR. WE CONTACTED WORTHINGTON DODGE OF CARLSBAD, WHO REFERRED US TO DAIMLER CHRYSLER SINCE WE HAVE THE EXTENDED WARRANTY THROUGH THEM. THEY TOLD US THAT IT IS NOT A COMMON PROBLEM, NOR IS IT A SAFETY ISSUE, AND THEY BASICALLY TOLD US :OH WELL, WE WONT COVER IT, AND GET IT FIXED YOURSELF." *NM
Service brakes, Hydraulic, Apr 28, 2006
NEED FULL BRAKE REPLACEMENT( CALIPERS, ROTORS, PADS) DUE TO PULSING IN THE FRONT END WHEN BRAKES ARE APPLIED MODERATELY. MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. HAVE THE SAME PROBLEM WITH MY CHRYSLER CONCORDE AND HAVE COMPLAINED TO CHRYSLER MANY TIMES TO NO AVAIL. THEY SIMPLY USE LOW QUALITY PARTS. WILL NEVER BUY CHRYSLER AGAIN. *JB
Parking brake, Apr 18, 2006
DT*: THE CONTACT STATED THE PARKING BRAKE OF THE VEHICLE DOES NOT HOLD OR IS INEFFECTIVE DUE TO GREASE PASSING THROUGH THE REAR END SEAL IN THE PASSENGER SIDE. THE DEALERSHIP REPLACED THE SEAL AND BEARING TO CORRECT THE LEAK. NOW THE DRIVER SIDE HAS BEEN PRESENTING THE SAME PROBLEM. THE DEALERSHIP ALSO ADVISED THE CHANGE OF PADS AND ROTORS TO GUARANTEE THE CORRECT PARKING BRAKE FUNCTIONING.
Service brakes, Hydraulic, Apr 5, 2006
MY 2002 JEEP GRAND CHEROKEE LIMITED V8 ROTORS WARP EVERY 12K-15K. THE CONDITIONS WORSENS THE LONGER I WAIT TO HAVE THEM REPAIRED. I GET STRONG STEERING WHEEL AND BRAKE PULSATION WHEN APPLYING THE BRAKES, ESPECIALLY AT SPEEDS OVER 40 MPH, BUT I CAN FEEL AT SPEEDS AS LOW AS 5 MPH. THIS IS DEFINITELY A SAFETY CONCERN, I HAVE ISSUES BRAKING AT HIGH SPEEDS DUE TO THE PULSATION. *NM