2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Air bags, Jun 6, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED THREE TIMES AND THE CONTACT WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/13 *CN
Fuel/propulsion system, Jun 4, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED FUEL WAS LEAKING FROM THE FUEL TANK AND THE SMELL OF GASOLINE WAS INSIDE THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER REGARDING THE FUEL LEAK. THE FAILURE MILEAGE WAS 180,000.
Air bags, Jun 4, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) THE CONTACT CALLED THE DEALER FOR AN APPOINTMENT. THE DEALER STATED THAT THERE WERE NOT PARTS AVAILABLE TO REMEDY THE RECALL. THREE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE NECESSARY PARTS TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jun 3, 2013
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. HOWEVER, THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD BE AVAILABLE BY THE END OF MARCH. AS OF MAY 2013, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/30/13
Air bags, May 28, 2013
I RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATION IN OCTOBER 2012 REGARDING DEFECTIVE AIRBAG WITH THE POSSIBILITY IT WOULD DEPLOY WITHOUT WARNING. I WAS TOLD MY CAR WOULD BE REPAIRED WHEN THE PARTS BECAME AVAILABLE. IT IS NOW MAY 28, 2013 AND THE PARTS ARE STILL NOT AVAILABLE. I CONTACTED MY LOCAL JEEP DEALER AS WELL AS CHRYSLER CORPORATION. IN THE MEANTIME, I AM AFRAID AND UNABLE TO DRIVE THIS CAR FOR FEAR THE AIRBAG WILL DEPLOY. IT HAS NOW BEEN IDLE IN MY DRIVEWAY FOR MORE THAN SEVEN MONTHS. I CANNOT DRIVE THIS CAR AND I CANNOT SELL IT WITH THE KNOWLEDGE THAT IT HAS A VERY SERIOUS MECHANICAL DEFECT. *TR
Electrical system, May 20, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO COOL PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FOLLOWING DAY THE FAILURE RECURRED. THE MECHANIC THEN REWIRED THE AIR CONDITIONING UNIT BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Steering, Suspension, May 6, 2013
WHILE DRIVING MY JEEP ON THE HIGHWAY HOME FROM WORK, I EXPERIENCED WHAT I NOW KNOW TO BE CALLED THE "DEATH WOBBLE" AMONG JEEP OWNERS. WHILE DRIVING AT APPROXIMATELY 60 MPH, I EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL AND THE TIRES VISIBLY WOBBLING WHILE DRIVING ON THE HIGHWAY. I HAD TO PULL OVER TO THE SHOULDER AND WHILE BRAKING, ALMOST LOST CONTROL OF THE VEHICLE. WHILE TRYING TO DIAGNOSE THE PROBLEM ON THE SHOULDER IN THE MIDDLE OF RUSH HOUR TRAFFIC IN HOUSTON, I COULDN'T DETERMINE THE PROBLEM. THROUGH ONLINE RESEARCH, THE PROBLEM SEEMS TO BE WITH THE WEARING OF THE STEERING AND SUSPENSION SYSTEMS. I REVIEWED THE TSB FROM CHRYSLER AND NO MODIFICATIONS HAVE BEEN MADE TO THE VEHICLE. THE VEHICLE HAD NEW TIRES PUT ON IN NOVEMBER AND ALSO JUST HAD BOTH AN OIL CHANGE AND A TIRE ROTATION TWO DAYS AGO. THIS SHOULD BE A CONCERN THAT CHRYSLER NEEDS TO ACKNOWLEDGE AS A FLAW IN THE DESIGN RATHER THAN SIMPLY ISSUING A PSA. *TR
Air bags, Apr 29, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.
Electrical system, Exterior lighting, Apr 24, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RIGHT DIRECTIONAL BLINKER FAILED. THE BLINKER REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 44,100 AND THE CURRENT MILEAGE WAS 44,885. ...UPDATED 08/22/13 *BF THE CONSUMER STATED WHEN HE UN-LOCKED THE DOOR WITH THE KEY, THE HAZARD LIGHTS CAME ON. HE CHANGED ALL THE BULBS AND THE BLINKERS, BUT THE LIGHTS STAYED ON. HE WAS UNABLE TO USE THE BLINKERS, AND HE HAD TO UN-HOOK THE BATTERY FOR A COUPLE OF HOURS. THE TAIL LIGHTS WERE ALSO REPLACED, BUT THEY STILL DIDN'T WORK.
Air bags, Apr 18, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DETECTED THAT THE FAILURE WAS RELATED TO THE OCCUPANT RESTRAINT CONTROL MODULE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Engine and engine cooling, Engine, Apr 15, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE BLEEDING THE BRAKES, THE COOLING FAN ACTIVATED WHILE THE VEHICLE WAS OFF. THE CONTACT SUSTAINED CUTS TO THE ARM. THE CONTACT SPOKE WITH THE MANUFACTURER BECAUSE THERE WAS A RECALL FOR THE COOLING FAN UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000. *TR
Air bags, Mar 7, 2013
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE 12V527000. *SMD THE CONSUMER NEVER RECEIVED ANY FOLLOW-UP RECALL NOTICE. HE DECIDED TO HAVE THE REPAIR DONE, AT AN INDEPENDENT REPAIR FACILITY. HE IS NOW SEEKING REIMBURSEMENT. UPDATED 08/15/13
Seats, Mar 5, 2013, fire
2003 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO HEATED SEAT ELEMENTS RECALL NOTICE. *SMD THE CONSUMER STATED THE SEAT HEATER WAS NOT WORKING PROPERLY. HE BECAME AWARE OF THE RECALL AND HAD THE DEALER CHECK, BUT WAS INFORMED THAT HIS VEHICLE WAS ONE OF THE FEW THAT WAS NOT INCLUDED IN THE RECALL OF SEATS THAT POSED A DANGER OF CATCHING ON FIRE. THE CONSUMER STATED HE WAS LED TO BELIEVE, THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE THE HEATED SEAT ELEMENT POSED NO DANGER OF FIRE. HAVING BEEN LED TO BELIEVE THE PART POSED NO FIRE HAZARD, AND THAT IT MAY HAVE JUST WORN OUT, THE CONSUMER AGREED TO PAY THE COST TO REPLACE THE HEATED SEAT ELEMENT. HOWEVER, WHEN THE ELEMENT WAS REPLACED BY THE DEALER, IT WAS DISCOVERED THE PART WAS NOT WORN, BUT CLEARLY DAMAGED BY FIRE.
Electrical system, Exterior lighting, Mar 5, 2013
HAD MY JEEP FOR ABOUT 4 YEARS NOW, AND I'VE RECENTLY HAD MANY ISSUES WITH IT. FOR ONE, THERE'S A RECALL, WHICH PARTS ARE NOT AVAILABLE RIGHT NOW FOR AN ORC SENSOR. THE RECALL LETTER SAID THERE MAY BE A CHANCE THAT IT COULD CAUSE AN ELECTRICAL DISTRESS ON THE COMPUTER. NOW, I DON'T KNOW IF THESE CAUSED MANY ELECTRICAL ISSUES OR NOT, BUT I'D LIKE TO SEE SOMETHING DONE ABOUT IT. AROUND LATER NOVEMBER 2012 I TOOK THE JEEP TO GET THE AC/HEATER WORK BECAUSE IT WASN'T WORKING. PAID $400.00, LABOR AND PARTS. ALSO GOT MY SIGNAL LIGHTS FIXED, BECAUSE THEY WEREN'T WORKING EITHER. FEW MONTHS PASS, NOW ITS MARCH 2013. THE SIGNAL LIGHTS WORK WHEN THEY WANT, EVEN AFTER GETTING IT FIXED. THE RIGHT SIGNAL LIGHT WORKS FINE, THE LEFT WORKS WHEN IT WANTS. MY DRIVER FOGLIGHT WENT OUT. I DON'T HAVE A BAD BULB SO WHAT IS IT? FEW WEEKS LATER, DRIVER HEADLIGHT GOES OUT. AGAIN, NO BLOWN BULB. FEW MORE WEEKS PASS, AND MY AC/HEATER STOPPED WORKING AGAIN. WHY? ALSO, THE DRIVER TAIL LIGHT, AT TIMES GOES OUT. NO BAD BULB. I FEEL AS IF I GIVE IT MORE TIME, THE PROBLEM IS JUST GOING TO GET WORSE. WE NEED TO LOOK INTO THIS PROBLEM. *TR
Air bags, Feb 27, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER FRONTAL AIR BAG DEPLOYED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE OCCUPANT RESTRAINING CONTROL MODULE BUT THE PART WAS NO LONGER AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 164,000.
Seats, Feb 25, 2013
WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR
Seats, Feb 20, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD SHAKE AND ROCK TO THE SIDES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Power train, Fuel/propulsion system, Feb 15, 2013
AT LEFT TURN BEFORE INCOMING CARS BE TOO CLOSE TURNED ACCELERATING . HALF WAY WITH STEERING WHEEL HARDING ,IT SHUTS OFF. I HAD TO PUT ON BRAK AND TURN CAR ON TO BACK CAREFULLY . TURNED IN AND STOPPED TO CHECK . FOR PAST YEAR WITH EVERY SHUT OFF EITHER STARTS OR NOT , I HAD FIXED AT CAR DEALER. HUFFINES IS THE CAR DEALER WITH ALL RECORDS. *TR
Seats, Jan 31, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE FRONT DRIVER'S POWER SEAT BRACKET FRACTURED AND CAUSED THE SEAT TO SHIMMY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE IS 180,000. UPDATED 03/12/13*LJ
Air bags, Jan 31, 2013, crash
WHILE DRIVING ON THE HIGHWAY, A LIGHT CAME ON THE DASH, THE AIR BAGS DEPLOYED AND I LOST COMPLETE CONTROL OF THE CAR CAUSING ME TO CRASH INTO SOME TREES AND FLIP THE VEHICLE. IT WAS TOTALED. *TR SPOKE W/ OWNER BUT VEH IS NO LONGER AVAIL. ADDED VIN. *PO
Seats, Jan 13, 2013
WHILE DRIVING THE FRONT DRIVERS POWER SEAT BRACKET BROKE CAUSING THE SEAT TO WIGGLE, THEN RELEASE. NOW IT APPEARS A NEW SEAT MAY BE THE RECOURSE AS THIS HAS BEEN REPORTED OVER AND OVER AGAIN AND THERE IS NO RECALL. AS JEEP KNOWS ABOUT THIS THEY SHOULD BE MADE RESPONSIBLE TO PROVIDE A REPLACEMENT TO MAKE IT SAFE. *TR
Visibility, Jan 5, 2013
I HAVE NO HEAT IN THIS VEHICLE. I REPLACE A PART AND DETACHED THE GLOVE COMPARTMENT PERMANENTLY SO THAT I CAN TURN A KNOB TO GET HEAT, AT LEAST, ON THE DRIVER SIDE. THERE IS ZERO HEAT ON THE PASSENGER SIDE, BUT I ENGAGE THE "C" BUTTON AND THE PASSENGER SIDE GETS RECIRCULATED AIR ON THAT SIDE, (NOT WARM, BUT AT LEAST NOT FREEZING COLD). SOMETIMES TURNING THE KNOB ENGAGES THE HEAT, SOMETIMES NOT. I HAVE DISCOVERED THAT THIS IS A DEFECT IN MANUFACTURING FOR 2003 JEEP GRAND CHEROKEE LIMITED VEHICLES, ALONG WITH PRIOR YEARS. HOWEVER, TO MY KNOWLEDGE, THERE HAS BEEN NO RECALL. I PURCHASED THIS VEHICLE PRE-OWNED, WITH 80K MILES ON IT. MY QUESTION IS IF THIS IS A DEFECT IN MANUFACTURING, WHY SHOULD I HAVE TO PAY HUNDREDS OF DOLLARS TO REPAIR IT. IT SEEMS THAT THE DEALERSHIP SHOULD ABSORB THE COST OF THIS REPAIR AND NOT THE CONSUMER. ADDITIONALLY, WHY HASN'T THIS PROBLEM BEEN LISTED AS A RECALL? *TR
Visibility, Jan 2, 2013
VEHICLE'S HEATING SYSTEM IS DEFECTIVE...HEAT ONLY COMES OUT ON PASSENGER SIDE AND NOT DRIVER'S SIDE, A INTERNAL DEFECT IN HEATING MECHANICS (DOOR'S THAT CONTROL HEAT ) IN RESEARCHING ONLINE APPEARS THAT THIS IS A COMMON ISSUE WITH JEEP OWNERS IN THIS YEAR RANGE AND SHOULD BE A RECALL THAT THE MANUFACTURE IS RESPONSIBLE FOR. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Nov 14, 2012, fire
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEATS OVER HEATED AND BURNED A HOLE IN THE SEATS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE WIRES FOR THE HEATER UNIT BURNED THROUGH THE SEAT. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 03V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Seats, Oct 30, 2012
WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR