2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Electrical system, Oct 24, 2010
WIRING HARNESS THAT GOES BEHIND VALVE COVER IS MELTED. I HAVE HAD TO HAVE MY 2003 JEEP GRAND CHEROKEE'S # 3 INJECTION WIRE REPLACED TWICE. ONCE BEFORE 70,000 MILES AND AGAIN WITHIN THE LAST YEAR. WHILE IT WAS STILL UNDER WARRANTY THE VEHICLE WOULD SPIT AND SPUTTER AND I'D SMELL GAS. THE VEHICLE WOULD STALL. THE FACILITY CHANGED THE #3 INJECTOR AND IT RAN OKAY FOR A SHORT TIME. IT DID IT AGAIN AND "SOMETHING ELSE" WAS THE PROBLEM. TRAVELING AFTER THE FIRST 'FIX' AND IT BOGGED DOWN, HEAVY GAS SMELL, HESITATION, ETC. THE #3 WIRE REPLACED. A LITTLE OVER 1000 MILES TO NEXT DESTINATION AND IT TOOK 4 TANKS OF GAS, HORRIBLE SMELL, SPIT AND SPUTTER, ETC. LIMPED INTO PORT, #3 WIRE AND INJECTOR REPLACED ALONG WITH A TUNEUP FOR FOULED PLUGS. THIS YEAR IT HAPPENED AGAIN. TOOK IT IN AND WAS SHOWN THE WIRING HARNESS IS MELTED. #3 WIRE REPLACED. THIS HAS BEEN COSTLY AND EVEN THOUGH THE FACILITY SEES THE MELTED HARNESS THEY HAVEN'T QUESTIONED WHY. IS THIS A FIRE HAZARD WAITING TO HAPPEN? I'M NOT SURE OF THE DATES BUT CAN HUNT DONE PAPERWORK IF NEEDED. *TR
Exterior lighting, Oct 20, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LEFT AND RIGHT TURN SIGNALS SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT FUSE BOX FOR THE TURN SIGNALS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. THE VIN WAS UNAVAILABLE.
Power train, Sep 8, 2010, crash
I WAS IN MY GARAGE AND PUT MY 2003 JEEP GRAND CHEROKEE INTO REVERSE AND IT ACCELERATED LIKE A BULLET OUT OF THE GARAGE AND I ENDED UP JUMPING OUT AND FALLING ON THE GROUND AND THE CAR HIT MY NEIGHBORS WALL. *TR
Engine and engine cooling, Aug 26, 2010
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE WOULD OCCUR INTERMITTENTLY UNTIL PROGRESSIVELY BECOMING WORSE. ON ONE OCCASION, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.
Electrical system, Aug 4, 2010
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE .THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE AIR CONDITIONING UNIT FAILED AS WELL AS THE BLINKERS. THE DEALER ADVISED THERE WAS A SHORT IN THE CIRCUIT THAT CONTINUOUSLY CAUSED THE FUSE TO FAIL. THERE WERE NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 74,000.
Visibility, Jul 20, 2010
BLEND DOOR ON HEATER BROKEN, UNABLE TO TURN HEAT ON OR DEFROST. THIS MAKES THIS VEHICLE UNSAFE TO DRIVE IN COLD WEATHER. I CAN NOT DRIVE VEHICLE IN WINTER TIME. NO ASSISTANCE FROM DEALER IN REPAIRING THIS DEFECTIVE BLEND DOOR. *TR
Latches/locks/linkages, Jul 20, 2010
2003 JEEP GRAND CHEROKEE, VEHICLE LOCK SWITCH DOES NOT WORK, MUST USE THE REMOTE TO LOCK VEHICLE. I BELIEVE THIS IS A SAFETY ISSUE. I HAVE READ OF OTHERS WITH SIMILAR PROBLEM. *TR
Visibility, Jun 26, 2010
I AM THE OWNER OF A 2003 JEEP GRAND CHEROKEE SUV. RECENTLY, THE DRIVERS SIDE POWER WINDOW EXPERIENCED A MALFUNCTION AND WILL NOT WORK. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE REGULATOR. THE REPAIR COST $516. I HAVE INVESTIGATED THIS ISSUE ON THE WEB AND HAVE DETERMINED THAT THIS ISSUE WITH THE JEEP POWER WINDOW REGULATOR IS A WIDESPREAD, SYSTEMIC PROBLEM WITH ALL JEEP VEHICLES. I BELIEVE THAT CHRYSLER SHOULD INITIATE A RECALL ON THIS PART. *TR
Vehicle speed control, May 25, 2010
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC STOP, THERE WAS AN UNUSUAL INCREASE OF ENGINE RPMS BETWEEN 2000 AND 3000. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING MOMENTS LATER, THE FAILURE PERSISTED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE TWICE BEFORE THE RPMS RESET TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,000.
Seats, May 20, 2010
DRIVER SIDE LEFT FRONT BRACKET BROKE ON SEAT. *TR
Exterior lighting, May 20, 2010
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WHILE DRIVING AT VARIOUS SPEEDS, THE LEFT TURN SIGNAL WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
Seats, May 18, 2010
THE DRIVERS SIDE SEAT HAS A BROKEN BRACKET THAT ALLOWS THE ASSEMBLY TO ROCK BACK AND FORTH. IT WAS PERFECTLY FINE UNTIL LAST WEEK. I HAVE OWNED THIS VEHICLE SINCE 2002 AND THE SEAT WAS NEVER A PROBLEM. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT SEAT BREAKAGE ON THE JEEP GRAND CHEROKEE LAREDO AND MANY OTHER JEEP MODELS. THIS IS A SAFETY ISSUE WHEN ALL ATTACHMENT POINTS BREAK AND THE SEAT IS NO LONGER ATTACHED TO THE MOUNTS. *TR
Visibility, Apr 26, 2010
BLEND DOOR MALFUNCTION- UNABLE TO REGULATE TEMPERATURES. EXTREMELY COSTLY FIX. *TR
Seats, Apr 20, 2010
2003 JEEP GRAND CHEROKEE, FRONT SEAT BRACKET BROKEN. *TR
Air bags, Mar 29, 2010, crash
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH, ANOTHER VEHICLE ON THE OTHER SIDE OF THE ROAD MOVED INTO THE CONTACTS LANE AND BOTH VEHICLES COLLIDED IN A FRONTAL CRASH. WHILE THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVER SIDE AIR BAG DID NOT. THE CONTACT SUFFERED HEAD INJURIES. A POLICE REPORT WAS FILED. SHE CALLED THE MANUFACTURER AND FILED A REPORT; NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOTALED BUT NO ONE INSPECTED IT TO FIND OUT WHY DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Engine and engine cooling, Power train, Mar 22, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE OPERATED NORMALLY; HOWEVER, THE IDENTICAL FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FRONT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 112,000. UPDATED 6/21/10 *CN THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF WITH NO WARNING AND WOULD NOT RESTART. IT WAS DETERMINED THE CRANK SENSOR BECAME EXTREMELY HOT WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE FAN RELAY ALSO FAILED WHICH CAUSED THE VEHICLE TO OVERHEAT AND THE INTERNAL TRANSMISSION SENSORS FAILED. UPDATED 07/01/10.*JB
Seats, Mar 18, 2010
DRIVER'S SEAT SUPPORT BROKE AND NOW THE SEAT WOBBLES. I HAVE DISCOVERED THAT THIS HAS HAPPENED TO A LOT OF PEOPLE. IT JUST HAPPENED TODAY WHILE I WAS DRIVING AND I HAVE NOT FIGURED OUT WHERE TO TAKE IT FOR REPAIR YET. *TR
Seats, Mar 6, 2010
FOR THE SECOND TIME IN 5 YEARS THE DRIVERS SIDE SEAT SUPPORT HAS BROKEN. BOTH TIME THE BREAK HAS OCCURRED ON THE FRONT LEFT CORNER. THE BROKEN PART IS OF THE SUPPORT ASSEMBLY, IT IS A TUBE THAT PIVOTS TO ALLOW FOR UP/DOWN ADJUSTMENTS AND HOLDS THE WEIGHT OF THE SEAT. *TR
Visibility, Feb 21, 2010
2002 JEEP GRAND CHEROKEE LIMITED V-8 4X4 WITH CLIMATE CONTROL. THE HVAC FAN QUIT FUNCTIONING. WHEN I TOOK THE VEHICLE INTO THE DEALER I PURCHASED IT FROM, I WAS TOLD, WITHOUT THEM DOING ANY TEARDOWN, THAT IT WAS A COMMON OCCURRENCE FOR THE HVAC WIRE HARNESS AND CONNECTOR BEHIND THE DASH TO OVERHEAT AND MELT DOWN. WITH THE VEHICLE BEING OUT OF WARRANTY, THE ESTIMATED REPAIR COST IN 2005 AT OVER $1200 IN LABOR PLUS THE WIRING HARNESS AND A SET OF 3 AIR DOORS, I COULD NOT THEN NOR NOW AFFORD REPAIRS AND HAVE DONE WITHOUT HEAT OR COOLING EVER SINCE. TO ELIMINATE THE POSSIBILITY OF A FIRE FROM THE DAMAGED WIRING, I REMOVED THE FUSE, WHICH I RECALL TO BE 40 AMPS. I STRONGLY FEEL THAT POSSIBILITY OF A FIRE FROM THE OVERHEATED WIRING IS JUST CAUSE FOR A RECALL TO REPLACE THE WIRING HARNESS AND RELATED PARTS DAMAGED BY THE APPARENT SHORT CIRCUIT CAUSED BY THE OVERHEATING. I ALSO SUSPECT THAT THE CRUISE CONTROL WAS DAMAGED ALSO AS IT HASN'T FUNCTIONED PROPERLY SINCE. *TR
Visibility, Feb 16, 2010
INTERMITTENT HEAT AND DEFROST IT FINALLY WENT OUT TOOK IT TO REPAIR SHOP THE PIGTAIL WAS MELTED AND HAD TO BE REPLACED BLOW MOTOR WORKS BUT THE DAMPENER DOORS WON'T OPEN TO LET HEAT OR DEFROST WORK. JEEP SAYS IT IS A COMMON PROBLEM WITH THE 2003 JEEP GRAND CHEROKEE LIMITED EDITION BUT THEY WONT FIX IT BECAUSE THEY SAY IT IS NOT A SAFETY ISSUE. IF YOU CANT SEE OUT OF YOUR WINDOWS YOU CANT SEE TO DRIVE AND YOU SCRAPE THE ICE OFF THE INSIDE OF THE WINDOWS AND THEY ICE BACK UP. *TR
Visibility, Feb 16, 2010
BLEND DOOR FAILURE IN THE HVAC SYSTEM LEADING TO INADEQUATE DEFROSTING OF FRONT WINDSHIELD IMPAIRING VISION. DEALERSHIP WAS AWARE OF THE ISSUE PRIOR TO FAILURE AS THIS IS A COMMON MALFUNCTION. REPAIR WORK WAS NOT COVERED UNDER PREMIUM WARRANTY PLAN. *TR
Visibility, Feb 14, 2010
PROBLEM WITH VISIBILITY, DEFROSTER, BOTH BLEND DOORS ARE BROKEN, DUE TO A DEFECTIVE PART, THERE IS NO HEAT OR DEFROSTING ON THIS VEHICLE. 2003 GRAND CHEROKEE, I CAN NOT DRIVE IN COLD TEMPS WITH NO HEAT, OR DEFROST ON WINDSHIELD THIS IS A SAFETY HAZARD NO HELP FROM JEEP, COST TO DETERMINE WHAT REPAIR NEEDED $100 & THEN REPAIR IS OVER $1000 AND INVOLVES REMOVING ENTIRE DASH TO REPLACE THESE PARTS. PLEASE ASSIST JEEP OWNERS WITH THIS VERY COMMON DEFECT. *TR
Seats, Dec 23, 2009
DRIVERS SIDE SEAT BRACKET HAS BROKEN FOR SECOND TIME DUE TO NORMAL USE. IF SEAT BRACKET BREAKS FROM NORMAL USE, HOW CAN IT STAND-UP IN AN ACCIDENT? ALSO IT IS NOT READILY APPARENT WHEN IT BREAKS, SO CRASH INTEGRITY IS ALREADY COMPROMISED. REPAIR IS $400 NEW BRACKET, OR OVER $800 FOR MY JEEP. OLD PART WILL BE RETAINED IN MY GARAGE. I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM, BUT THE INTERNET IS FILLED WITH PEOPLE WITH THE SAME ISSUE. I THINK IT IS FAR MORE DANGEROUS THAN THE SEAT HEATER ISSUE I JUST GOT RECALL FOR.R
Air bags, Dec 23, 2009
AIRBAG LIGHT GOES ON AND OFF RANDOMLY WHILE DRIVING. IS THE AIRBAG WORKING OR NOT? DEALER COULDN'T CONFIRM WITHOUT A $1200 FEE. *TR
Vehicle speed control, Dec 21, 2009
WHILE ON AN INTERSTATE HIGHWAY AT NORMAL SPEEDS, THE CRUISE CONTROL STUCK, CAUSING FULL THROTTLE ACCELERATION. THE ONLY WAY TO SLOW THE VEHICLE DOWN WAS TO SHIFT INTO NEUTRAL BECAUSE THE BRAKES WERE INSUFFICIENT TO CONTROL THE SPEEDING VEHICLE. THE OVER-REVVING OF THE ENGINE RESULTED IN SEVERE DAMAGE (MAIN BEARING/ROD) UNTIL IT COULD BE SHUT OFF. IT WOULD HAVE BEEN IMPOSSIBLE TO STEER IT TO THE SIDE OF THE ROAD WITHOUT HAVING THE ENGINE ON. THIS WAS A SERIOUSLY LIFE-THREATENING SITUATION FOR TWO PEOPLE WHO SURVIVED ONLY BECAUSE OF QUICK THINKING. AS A RESULT, REPAIRS FOR THIS VEHICLE TOTAL OVER $6000. *TR