2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Visibility, Dec 19, 2009
JEEP 2003 GRAND CHEROKEE HVAC UNIT. AUTOMATIC TEMPERATURE CONTROL UNIT. NO HEAT OR AC ON PASSENGER SIDE. FIRST TIME LAST SUMMER FOR TWO DAYS, THEN IT CAME BACK. LAST WEEK, NO HEAT ON PASSENGER SIDE. ON 12/19/09 WENT TO JEEP DEALERSHIP, CHARGED $ 99.00 FOR DIAGNOSTIC AND TOLD IS A PROBLEM WITH THE BLEND DOORS; PRICE TO FIX $ 1,400- 2,100 . SEARCHED THE INTERNET ABOUT IT AND FOUND A CHRYSLER JEEP SERVICE BULLETIN # 24-001-04 DATED JANUARY 20, 2004 CONCERNING THE SAME DOORS. IN ADDITION THERE ARE HUNDREDS OF JEEP DRIVERS COMPLAINING ABOUT THE SAME PROBLEM IN SEVERAL FORUMS. I DISCONNECTED THE BATTERY FOR 30 MINUTES, RECONNECTED AND THE HEATER WAS FINE. TURNED THE VEHICLE OFF, TURNED BACK ON TEN MINUTES LATER AND AGAIN NO HEAT ON PASSENGER SIDE. *TR
Equipment, Dec 13, 2009
A\C WENT OUT ON 2003 JEEP GRAND CHEROKEE AND NOW A/C WILL NOT WORK. *TR
Visibility, Dec 11, 2009
2003 JEEP GRAND CHEROKEE - BLEND DOOR FAILURE RENDERING A/C AND HEAT USELESS IN VEHICLE. TOTAL FAILURE OF VEHICLE A/C AND HEAT SYSTEM DUE TO BROKEN BLEND DOORS TO REPAIR WOULD BE $1500 - NOTHING DONE. *TR
Visibility, Nov 30, 2009
WHEN THE WEATHER GETS COLD AND I TURN THE HEATER IT ONLY BLOWS COLD AIR. WHILE DRIVING THROUGH ATLANTA THIS PAST TUESDAY I NEARLY HAD AN ACCIDENT BECAUSE THE WINDOWS WERE FOGGED UP. IT IS IMPOSSIBLE TO KEEP THE WINDOWS FROM FOGGING UP UNLESS YOU OPEN THE WINDOWS (NOT SMART WITH 35 DEGREES OUTSIDE) OR YOU TURN THE VENT, WHICH IS THE SAME AS OPENING THE WINDOWS. *TR
Visibility, Nov 29, 2009
HVAC SYSTEM COMPONENTS FAILURE. 1) BLEND DOORS PLASTIC MOTOR STOP BROKE RENDERING THEM USELESS. NO HEAT IN PASSENGER COMPARTMENT. 2) RECIRC DOOR BROKE FALLING ON TOP OF THE FAN RENDERING THE DEFROSTER USELESS. UNABLE TO RUN DEFROSTER CREATING A SERIOUS SAFETY ISSUE. *TR
Visibility, Nov 26, 2009
THE HEATER BLEND DOORS ON MY 2003 JEEP GRAND CHEROKEE DO NOT WORK. I DO NOT HAVE HEAT ON THIS VEHICLE. COST TO REPAIR AT DEALER $3000. THIS PART BREAKS ON ALL JEEP VEHICLES. SHOULD FORCE DEALER TO REPAIR THIS SMALL PLASTIC PART. IT IS UNSAFE TO DRIVE IN WINTER TIME WITH NO HEAT IN VEHICLE. *TR
Seats, Nov 19, 2009
I WAS DRIVING MY 2003 JEEP GRAND CHEROKEE AND I NOTICED MY SEAT STARTING TO WOBBLE. FINALLY I NOTICED THAT THE SEAT BRACKET SNAPPED ON THE DRIVER SIDE. THIS IS A TOTAL SAFETY ISSUE. I HAVE TAKEN IT TO JEEP FOR REPAIR AND THEY ADVISE THERE IS NO RECALL.. HOW CAN THIS BE?. OH AND WHAT'S THE POINT OF WEARING A SEAT BELT OF THE SEAT ISN'T EVEN STRONG ENOUGH TO STAY SECURE TO THE VEHICLE. *TR
Visibility, Nov 15, 2009
I BOUGHT MY 2003 JEEP GRAND CHEROKEE WITH 60,000 MILES ON IT IN PHOENIX IT WAS HOT AND I DID NOT CHECK THE HEATER. THE NEXT NIGHT I DROVE IT BACK TO FLAGSTAFF AND THE TEMPERATURE DROPPED TO 25 DEGREES. I WAS NOT EXPECTING TO BE IN A VEHICLE WITHOUT HEAT AND WAS VERY COLD AND COULD NOT FEEL MY FEET BY THE TIME I GOT TO MY HOUSE. I HAVE HAD FROSTBITE AND AM VERY SUSCEPTIBLE TO THE COLD. I FEEL THAT WHILE HEAT MAY NOT BE AS IMPORTANT AS BRAKES OR OTHER MAJOR SAFETY FEATURES IT IS STILL IMPORTANT. *TR
Visibility, Nov 14, 2009
MY VENTILATION SYSTEM IN MY 2003 GRAND CHEROKEE MAKING NOISE, BLOWING COLD AIR, FOR ABOUT A YEAR NOW IT STARTED ON ONE SIDE FIRST THE PASSG.SIDE, SO WE PUT DUCK TAPE ON THE VENTS TO KEEP THE COLD AIR FROM COMING IN AND HAD A THINK BLANKET FOR MY WIFE TO KEEP WARM THAT WAS LAST YEAR ON THIS YEAR BOTH SIDE JUST BLOWS COLD AIR WE DONT KNOW WHAT TO DO DEALER SAIDS IT COST ABOUT 1000-1500 TO FIXES WE CANT AFORD THAT CAN YOU PLEASE HELP. ALSO I REPLACES THE BLOWER RESITOR 3X ALREADY. *TR
Visibility, Nov 6, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE DRIVER-SIDE WINDOW FELL INSIDE OF THE DOOR FRAME. HE MADE A TEMPORARY REMEDY, UNTIL HE WAS ABLE TO HAVE THE VEHICLE REPAIRED. THIS FAILURE HAS OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT THE FAILURE WAS NOT COMMON FOR HIS MODEL. THE FAILURE MILEAGE WAS 88,000.
Visibility, Oct 18, 2009
WINDOW REGULATOR ON DRIVERS SIDE POWER WINDOW HAS BROKEN TWICE! BOTH TIMES NO WARRANTY COVERED IT, ALTHOUGH THE PARTS REPAIRED WERE JEEP PARTS, BRAND NEW. *TR
Structure, Seats, Oct 6, 2009
2003 JEEP GRAND CHEROKEE FRONT DRIVERS SEAT BROKE. SEAT DETACHED FROM FLOOR. TRYING TO REPAIR. VERY DANGEROUS TO DRIVE. *TR
Engine and engine cooling, Visibility, Sep 27, 2009
THE HEATING/COOLING SYSTEM ON MY 2003 GRAND CHEROKEE IS AN INSULT TO THE OTHER QUALITIES OF THIS VEHICLE! THE INTERNAL DOORS THAT DIRECT AIR THROUGH THE SYSTEM IS EXTREMELY CHEAPLY MADE. MOSTLY PLASTIC-A VERY POOR GRADE! THE DEALER SAYS IT WILL COST CLOSE TO A $1000 TO REPAIR AND HE WOULDN'T GUARANTEE IT WOULD NOT HAPPEN AGAIN. I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR SOMETHING THIS POORLY MADE. IT IS NO WONDER THEY ARE IN TROUBLE AND THE GOVERNMENT IS GIVING THEM BILLIONS OF DOLLARS TO MAKE MORE INFERIOR JEEPS! I HAVE NOT HAD THE REPAIRS MADE,I JUST DON'T HAVE THE MONEY. SO MY WIFE HAS TO RIDE TO WORK IN A LUXURY VEHICLE WITH NO HEATER! THERE IS NO DOUBT THIS SHOULD BE A RECALL!!!!! *TR UPDATED 10/23/09 *CN
Visibility, Sep 18, 2009
DRIVERS SIDE WINDOW REGULATOR HAS BROKEN 2 TIMES, WITH WINDOW FALLING INSIDE THE DOOR FRAME. JEEP DEALER REPLACED BOTH TIMES WITH A NEW REGULATOR, BUT EACH WAS OUT OF WARRANTY WHEN IT BROKE AGAIN. *TR
Electrical system, Aug 26, 2009
2003 JEEP GRAND CHEROKEE. CONNECTED MELTED ON HEATER BLOWER MOTOR CONNECTOR. REPLACE BLOWER MOTOR , CONNECTOR AND BLOWER RESISTOR. *TR
Visibility, Aug 23, 2009
WHILE VEHICLE WAS SHUT OFF PASSENGERSIDE WINDOW FELL DOWN INTO DOOR. WHEN TAKEN APART PROBLEM APPEARED TO BE A BROKEN PLASTIC CLIP ON REGULATOR. ABOUT 2 MONTHS LATER WHILE DRIVING, I HEARD A LOAD POP NOISE AND THE DRIVER'S SIDE WINDOW FELL DOWN INTO DOOR, AGAIN BROKEN PLASTIC CLIP ON REGULATOR. *TR
Visibility, Aug 23, 2009
ALSO HAVING PROBLEM WITH BLEND DOOR. WHEN USING THE HEATER, ALL OF THE SUDDEN COLD AIR WOULD START BLOWING FROM VENTS. AFTER A FEW MINUTES SYSTEM WOULD SWITCH BACK TO BLOWING WARM AIR. HAPPENS REPEATEDLY. *TR
Visibility, Aug 21, 2009
2003 JEEP GRAND CHEROKEE WINDOW REGULATORS FAIL WITHOUT WARNING AND WINDOW FALLS INTO DOOR. *TR
Seats, Aug 17, 2009
DRIVER'S SIDE SEAT JUST ALL OF A SUDDEN SNAPPED AND I WAS LAYING IN THE BACKSEAT LOOKING UP. THE SEAT TRACK JUST BROKE. *TR
Equipment, Electrical system, Jul 14, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED AND BLOWS HOT AIR THROUGH THE DRIVER'S SIDE VENTS AND COOL AIR THROUGH THE PASSENGER SIDE VENTS. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE VOLT METER-BATTERY INDICATOR WAS WAVERING, THE ODOMETER LIGHT FLICKERED ON AND OFF, AND THE ABS WARNING LIGHT ILLUMINATED. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE FOR A DIAGNOSTIC CHECK. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 46,000.
Visibility, Jul 7, 2009
VENTILATION SYSTEM IN YOUR GRAND CHEROKEE MAKING NOISE, BLOWING COLD AIR, OR JUST NOT FUNCTIONING PROPERLY? DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Electrical system, Jun 27, 2009
NOTICED A DECREASE IN GAS MILEAGE AND CHECK ENGINE LIGHT ON. ABOUT 1 MONTH AFTER RADIO WOULD POP LOUDLY GAUGES ON DASH WOULD ACT ERRATICALLY, DIGITAL MILEAGE SCREEN WOULD FLICKER, VEHICLE STALLS WHILE DRIVING OR SITTING AT A STAND STILL AND THEN RESTART ON ITS OWN. WHILE DRIVING AND IT STALLS YOU LOOSE STEERING, ANTILOCK BRAKES. CAR RETURNS TO NORMAL IDLE AND SYMBOLS STAY LIT ON DASH, (BRAKE, AIRBAG, CHECK ENGINE LIGHT, ETC) BROUGHT TO DEALERSHIP CODE PO123 SO REPLACED THE THROTTLE/PEDAL POSITION SENSOR SWITCH A. DEALERSHIP SAID THAT WOULD RESOLVE THE STALL. 2 DAYS AFTER REPAIR VEHICLE STALLED, INSTRUMENTS WERE ERRATICALLY GOING FROM 0-100 MPH 0 RPMS-? NO ANTILOCK BRAKES, STEERING, ETC. WHOLE VEHICLE LOOSES POWER. BROUGHT TO DEALERSHIP WITH ALL INSTRUMENT LIGHTS LIT ON PANEL AND NO DIAGNOSTIC CODES WOULD POPULATE. AFTER THIS HAPPENS AND THE CAR IS SHUT OFF THE NEXT RESTART HAS A SLUGGISH RESTART. BATTERY WAS CHECKED MULTIPLE TIMES AND IS GOOD. OCCURRENCE IS ABOUT 8 TIMES A WEEKLY INTERMITTENTLY. THE CONSEQUENCES IS IT HAPPENS WITH NO WARNING, PUTS DRIVER IN DANGEROUS SITUATION DUE TO STALLING WHEN EVER IT DECIDES TO AND LOSS OF CONTROL OF THE VEHICLE. ALSO ON POSTED FORUMS THIS IS DISCUSSED HEAVILY AND NOBODY SEEMS TO KNOW HOW TO FIX THIS VERY UNSAFE AND POTENTIAL DEADLY FAULT WITH JEEPS. THEY RECOMMEND TO REPLACE THE PCM BUT I HAVE BEEN TOLD THIS IS A 50% EFFECTIVE RESOLUTION AND DEALERSHIPS I CALLED HAVE STATED THIS ISSUE IS WELL KNOWN AND NONE OF THEM HAVE BEEN ABLE TO FIND THE CAUSE. *TR
Visibility, Jun 24, 2009
PASSENGER SIDE BEND DOOR DEFECTIVE PASSENGER SIDE TO HOT AND DOES NOT COOL VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Air bags, Vehicle speed control, Jun 22, 2009, crash
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH ON A DIRT COVERED ROAD, THE ENGINE BEGAN TO REV EXCESSIVELY FOLLOWED BY UNINTENDED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AND STRUCK A METAL POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES TO THE NECK AND BACK. THE POLICE WERE CALLED TO THE SCENE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY WAS NOTIFIED AND IS INVESTIGATING THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Air bags, Seat belts, Jun 18, 2009, crash
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A CRASH. SHE WAS UNABLE TO REMEMBER THE DETAILS. THE SEAT BELTS FAILED AND SLAMMED HER INTO THE STEERING WHEEL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED SOFT TISSUE DAMAGE TO HER KNEES, SEVERAL BRUISES, A BRUISED CHEST, AND OTHER MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000. UPDATED 09/23/09 *BF CHRYSLER SENT THE CONSUMER A LETTER STATING THE IMPACT WAS NOT SIGNIFICANT ENOUGH TO DEPLOY THE AIRBAGS. THE CONCLUSION WAS SUPPORTED BY THE READINGS FROM THE ONBOARD COMPUTER WHICH DISCLOSED NO CODES, INDICATING THAT THE AIR BAG WAS FULLY OPERATIONAL AT THE TIME OF THE ACCIDENT. UPDATED 09/29/09.*JB