2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Seats, May 6, 2009
2003 JEEP GRAND CHEROKEE LAREDO - DRIVER POWER SEAT. THE BRACKET THAT HOLDS THE SEAT IS BROKEN AND THE SEAT ROCKS. THE BRACKET IS DEFECTIVE. *TR
Seats, Apr 27, 2009
2003 JEEP GRAND CHEROKEE FRONT DRIVER SEAT BROKE THIS IS THE SECOND TIME IT HAS BROKE IT BROKE RIGHT AT THE BOLTS THAT HOLD IT DOWN FIRST TIME IT WAS WELDED BUT IT BROKE AGAIN WELDING THIS SEAT JUST DOES NOT FIX IT. *TR
Visibility, Apr 21, 2009
2ND TIME WINDOW REGULATOR BROKE. DEFECTIVE AND VERY EXPENSIVE TO FIX. JEEP NEEDS TO RECALL THIS PART. *TR
Visibility, Apr 11, 2009
THE HEATER STOPPED WORKING LAST FALL. IT WILL NOT BLOW WARM AIR AND IT IS VERY DANGEROUS IN COLD/RAINY WEATHER SINCE I AM UNABLE TO SEE TO DRIVE. *TR
Electrical system, Apr 6, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE OVER THE LAST FEW MONTHS. WHILE DRIVING 45 MPH, THE VEHICLE AND HEADLIGHTS SHUT OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. SHE REPAIRS HER OWN VEHICLE AND NOTICED THAT THE ALTERNATOR FAILED. SHE PAID $120 FOR THE REPAIRS. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT HER WINDOWS WOULD NOT ROLL DOWN, AND THE TURN SIGNALS, POWER LOCKS, AND POWER MIRRORS FAILED. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE WIRING IN THE DOORS FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
Visibility, Mar 30, 2009
MY 2003 CHRYSLER JEEP GRAND CHEROKEE BLOWS ONLY COLD AIR ON PASSENGER SIDE. I WAS TOLD THAT I NEEDED HEATER CASE REPAIRS FOR AROUND &1000.00. THIS IS NUTS AS JEEP IS AWARE OF THIS ON GOING PROBLEM AND SHOULD ISSUE A RECALL. THEY DID ISSUE AN INFORMATIONAL TSB (#24-001-04) IN JANUARY OF 2004 FOR STRONGER PARTS CONCERNING THIS VERY PROBLEM. LETS TRY FOR A RECALL FOR ALL THE UNLUCKY PEOPLE WITH THIS PROBLEM. *TR
Air bags, Mar 25, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED UNEXPECTEDLY FOLLOWED BY THE PASSENGER SIDE AIR BAG TWO SECONDS LATER. THERE WAS NO IMPACT, CRASH, BUMPS ON THE ROAD, OR SUDDEN BRAKING TO CAUSE THE FAILURE. THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE. SHE EXPECTED THE FRONTAL DRIVER'S SIDE AIR BAG TO DEPLOY, BUT IT NEVER DID. SHE CALLED THE MANUFACTURER AND THEY OPENED AN INVESTIGATION; HOWEVER, THEY DID NOT ASSUME RESPONSIBILITY FOR THE FAILURES. THE VEHICLE HAS NOT YET BEEN REPAIRED AND THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 04-17-09 UPDATED 04/21/09. *JB
Engine and engine cooling, Mar 19, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. ON THREE OCCASIONS, WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO THE DEALER. THE CRANKSHAFT POSITION SENSOR WAS REPLACED, BUT THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIR. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 91,000.
Engine and engine cooling, Mar 17, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT PULLED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,081 AND CURRENT MILEAGE WAS 32,600. UPDATED 4/14/09 *CN UPDATED 04/17/09. *JB
Visibility, Equipment, Mar 3, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHENEVER THE CONTACT ACTIVATED THE HEATING UNIT MODE SELECTOR, THE DRIVER'S SIDE HEATER AND DEFROSTER FAILED TO OPERATE. THE FAILURES OCCURRED WITHOUT WARNING. THE AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE FAILURE WAS RELATED TO THE BLEND DOORS LOCATED IN THE HEATING UNIT. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 46,000.
Visibility, Mar 1, 2009
THE HEATING/COOLING SYSTEM ON MY 2003 GRAND CHEROKEE OVERLAND IS AN INSULT TO THE OTHER QUALITIES OF THIS VEHICLE! THE INTERNAL DOORS THAT DIRECT AIR THROUGH THE SYSTEM IS EXTREMELY CHEAPLY MADE. MOSTLY PLASTIC-A VERY POOR GRADE! THE DEALER SAYS IT WILL COST CLOSE TO A $1000 TO REPAIR AND HE WOULDN'T GUARANTEE IT WOULD NOT HAPPEN AGAIN. I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR SOMETHING THIS POORLY MADE. IT IS NO WONDER THEY ARE IN TROUBLE AND THE GOVERNMENT IS GIVING THEM BILLIONS OF DOLLARS TO MAKE MORE INFERIOR JEEPS! I HAVE NOT HAD THE REPAIRS MADE,I JUST DON'T HAVE THE MONEY. SO MY WIFE HAS TO RIDE TO WORK IN A LUXURY VEHICLE WITH NO HEATER! THERE IS NO DOUBT THIS SHOULD BE A RECALL!!!!! *TR
Engine and engine cooling, Feb 26, 2009
2003 JEEP GRAND CHEROKEE STALLS WHEN IDLING AT STOP LIGHTS, IT ALSO NEARS STALLING AND THEN LUNGES FORWARD WHEN IDLING. I WAS STUCK IN THE CENTER LANE DURING RUSH HOUR TRAFFIC LAST EVENING WITH MY 2YO IN THE BACK SEAT WHEN MY JEEP STALLED. THIS IS NOT AN UNCOMMON OCCURRENCE, IT HAS HAPPENED EVERY DAY FOR THE LAST MONTH. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION; IT MAKES YOU FEEL AS IF YOU HAVE NO CONTROL OVER YOUR VEHICLE! I AM TAKING IT TO THE DEALERSHIP ON SAT, BUT FROM COMPLAINTS I HAVE READ ON COMSUMERAFFIARS.COM I AM NOT EXPECTING THEM TO BE ABLE TO DO ANYTHING. I HAVE ALREADY CONTACTED JEEP AND EVEN THOUGH THERE ARE RECALLS FOR CERTAIN MODELS FOR THE EXACT SAME PROBLEM MY VIN DOESN'T MATCH UP TO BE ABLE TO DO ANYTHING ABOUT IT. *TR
Visibility, Feb 13, 2009
THE REGULATOR ON 3 OF THE 4 WINDOWS HAVE GONE OUT, HAVE THEM REPAIRED AT $400 PER WINDOW. THE ENGINE FAN WILL NOT TURN OFF AFTER STOPPING, UNLESS I PULL OUT THE FUSE UNDER THE HOOD, HAVE HAD THIS REPAIRED 2 TIMES AT AN EXPENSE OF $400 EACH TIME. CAR HAS 75,000 MILES AND IS A 2003 JEEP GRAND CHEROKEE LAREDO. *TR
Air bags, Feb 11, 2009, crash
2003 JEEP GRAND CHEROKEE LAREDO INVOLVED IN HEAD ON IMPACT WITH CHEVY AVALANCHE 2-6-09. DRIVERS SIDE AIRBAG FAILED TO DEPLOY. *TR
Engine and engine cooling, Feb 9, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. APPROXIMATELY A FEW SECONDS LATER, THE VEHICLE RESTARTED. THE CONTACT HEARD A NOISE AND THE VEHICLE JERKED BEFORE STALLING AND LOSING POWER. THE DEALER COULD NOT FIND ANY FAILURES. THE CONTACT IS CONCERNED AND DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000.
Engine and engine cooling, Feb 9, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS AND THE RPM'S BEGIN TO RISE SUDDENLY. THE VEHICLE DOES NOT BACKFIRE, JERK, OR MAKE NOISES. THE FAILURE OCCURS WHILE DRIVING AT ANY SPEED. THE CONTACT MUST ACTIVATE THE HAZARD LIGHTS AND RESTART THE ENGINE. USUALLY, THE VEHICLE RESTARTS, BUT SOMETIMES IT TAKES 3 OR 4 ATTEMPTS TO RESTART. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH REMEDIED THE ISSUE FOR A FEW HOURS. THE FAILURE RECURRED THE SAME DAY SHE RETRIEVED THE VEHICLE FROM THE DEALER. THE CONTACT IS SCHEDULED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT JUST WANTS THE DEFECT TO BE CORRECTED PROPERLY. SHE RESEARCHED THE FAILURE AND FOUND NUMEROUS COMPLAINTS FOR THE ISSUE. SHE BELIEVES A RECALL SHOULD BE ISSUED FOR THE DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 88,442.
Electrical system, Feb 7, 2009
2003 JEEP LAREDO DRIVING NORMAL,CAR JUST STALLS(STOPS RUNNING) IT OCCURS AS OFTEN AS YOU DRIVE. THE DEALER CHANGED A SHAFT COST 497. STILL STALLING, GOING BACK MONDAY I WILL KEEP ALL PARTS NOW ON. I TROUBLE SHOT THIS IT SEEMS TO BE A DESIGN DEFECT. THIS IS NOT SAFE I WAS ON THE EXPRESSWAY WITH MY KIDS IN THE LEFT LANE. I ALMOST '!@#$% MYSELF(NOT SAFE). *TR
Seats, Jan 27, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT ON THE DRIVER'S SIDE OVERHEATED. HE HAD TO PULL OVER AND EXIT THE VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 62,008. UPDATED 02/24/09. *LJ UPDATED 02/24/09.*JB
Visibility, Jan 21, 2009
GOOD DAY, I'M FILING A COMPLAINT WITH MY 2002 JEEP GRAND CHEROKEE. THE HEAT HAS STOP WORKING. FIRST IT WAS THE PASSENGER SIDE THAT STOPPED WORKING AND NOW SIMPLY NO HEAT COMES OUT AT ALL. AFTER EXTENSIVE WEB RESEARCHING, I HAVE FOUND A SHOCKING NUMBER OF FELLOW JEEP OWNERS HAVE THE SAME PROBLEM, STEMMING BACK TO 1990 MODELS. APPARENTLY THE "BLEND ACTUATORS" ARE DEFECTIVE AND START TO GO OUT ONE SIDE AT A TIME, FINISHING WITH THE MAIN ACTUATOR FAILING CAUSING NO HEAT WHAT SO EVER!! REPAIR FACILITIES ALL STATE THE SAME THING: ENTIRE DASH MUST BE REMOVED TO REPLACE TWO-THREE DIFFERENT ACTUATORS COSTING AN OWNER IN EXCESS OF CLOSE TO $1000.00. THIS IS NOT ACCEPTABLE AND EXTRAVAGANT!! FROM THE NUMBER OF COMPLAINTS I SEE ON A SIMPLE WEB SEARCH, I'M NOT THE ONLY ONE WHO FEELS THIS WAY! *TR
Air bags, Jan 15, 2009
OCT 13, 2008 MY 2003 JEEP GRAND CHEROKEE LIMITED, VIN # EXPERIENCED AN UNEXPLAINED DRIVER AND PASSENGER AIRBAG DEPLOYMENT, WHILE STOPPED WITH THE ENGINE RUNNING. I WAS UNHURT, BUT MY PASSENGER WHO WAS REACHING OVER TO SHAKE HANDS WITH A NEIGHBOR WAS SLIGHTLY INJURED (NO HOSPITALIZATION). INSURANCE, JEEP DEALERS, EXTENDED WARRANTY PARTIES WOULD NOT REPAIR BAGS. JEEP (CORPORATE) DID SEND INVESTIGATOR AND DID ARRANGE FOR AIR BAGS TO BE REPAIRED AT SPRING CHRYSLER JEEP IN SPRING, TX. THE DEALER, PER CORPORATE DIRECTIVE, REPLACED BOTH AIRBAGS AND SEAT BELT MODULES. THEY DID NOT REPLACE ANY WIRING HARNESSES, OR OTHER ASSOCIATED PARTS. THE DEALER DID NOT ATTEMPT TO DETERMINE THE ACTUAL CAUSE OF THE ACCIDENT. THEY WERE DIRECTED TO SEND THE REMOVED PARTS TO CHRYSLER. SINCE THEY DID NOT OR WOULD/COULD NOT DISCLOSE TO ME THE DEFECT AND DID NOT REPLACE THE ENTIRE SYSTEM, I AM VERY CONCERNED (SCARED) FOR MY SAFETY. AN UNCOMMANDED AIRBAG DEPLOYMENT (RARE OR NONE DOCUMENTED SINCE NO SEVERE INJURIES OCCURRED) COULD HAVE CATASTROPHIC CONSEQUENCES. THE SUV IS CURRENTLY AT THE DEALER. IT WAS READY/REPAIRED 16 DEC 2008. I AM NOT SURE HOW TO HANDLE THIS. COULD YOU PLEASE HELP? TR JONES *TR
Visibility, Jan 10, 2009
I RECENTLY PURCHASED A 2003 JEEP GRAND CHEROKEE OVERLAND OVER THE SUMMER OF 2008. I LIVE IN MN AND IT IS RATHER COLD HERE. AROUND OCTOBER THE HEAT IN MY JEEP WHEN OUT, I TOOK IT INTO THE SHOP AND THEY TOLD ME IT WAS THE "BLEND DOOR" THAT WAS CAUSING THE PROBLEMS AND ITS GOING TO BE $800 TO FIX IT BECAUSE REMOVAL OF THE DASH IS REQUIRED AND THERE IS A LOT OF LABOR FOR A PART THAT ONLY COSTS $50. I HAVE BEEN DOING MY RESEARCH AND IT SEEMS THIS IS A VERY COMMON PROBLEM FOR JEEP OWNERS AND IT IS ACTUALLY QUITE COMMON WHEN YOU REACH AROUND 60,000-80,000 MILES MY CAR HAD 74,000. I GO TO COLLEGE AND DON'T HAVE THAT KIND OF MONEY TO FIX IT RIGHT NOW AND I LIVE IN A VERY COLD STATE, IM VERY UPSET WITH JEEP RIGHT NOW IF PROBLEMS LIKE THIS ARE HAPPENING TO PEOPLE SOMETHING SHOULD BE DONE ABOUT IT. *TR
Visibility, Dec 30, 2008
I WAS ROLLING DOWN MY AUTOMATIC WINDOW IN MY 03 JEEP GRAND CHEROKEE AND IT MADE A LOUD SOUND AND WILL NOT ROLL BACK UP. THIS IS THE SECOND TIME THIS HAS OCCURRED. FROM RESEARCH ONLINE THIS SEEMS TO BE A HUGE PROBLEM AMONG OWNERS OF THE SAME MAKE/MODEL. *TR
Visibility, Dec 30, 2008
PASSENGER SIDE HEAT STOPPED WORKING. IT APPEARS TO BE A COMMON PROBLEM AND DESIGN FLAW IN THE BLEND DOOR OF JEEP GRAND CHEROKEE'S. *TR
Visibility, Dec 29, 2008
1. NOTHING I DID BESIDES DRIVING THIS JEEP. 2. EVERYDAY 24/7 3. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE I CANT AFFORD IT. 2003 JEEP BLEND DOOR ISSUE, LIVE IN OREGON AND WITH NO DEFROST AND ONLY VEHICLE I CAN DRIVE AT THE MOMENT IS VERY DANGEROUS. IT GET REALLY COLD HERE AND SNOWS THROUGHOUT THE WINTER. DANGEROUS AND FREEZING COLD... *TR
Visibility, Dec 25, 2008
VENTILATION SYSTEM IN MY GRAND CHEROKEE IS MAKING NOISE AND BLOWING COLD AIR. *TR