2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Visibility, Jul 19, 2007
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 105K MILES. I AM THE SECOND OWNER. WE PURCHASED THE JEEP SECOND HAND FROM SHEEHY FORD MERCURY IN ASHLAND VIRGINIA ON JANUARY 15TH 2007. THE PART FAILURE APPEARS TO BE A VERY COMMON PROBLEM ON THE JEEP MODELS WITH DUAL CLIMATE CONTROL BASED ON THE HUNDREDS OF ONLINE FORUMS DESCRIBING SIMILAR PROBLEMS WITH THE HVAC "RECIRC" DOORS AND THE "BLEND" DOORS. MY PROBLEM WAS THE RECIRC DOOR HAD BROKEN LOOSE AND HAD FALLEN DOWN COVERING THE VENT SYSTEM ENTIRELY, IN EFFECT, WE HAD NO HEAT, NO A/C AND MOST IMPORTANTLY, NO DEFROST. VIRGINIA STATE LAW REQUIRES THAT THE VEHICLE MUST HAVE DEFROST TO PASS THE STATE SAFETY INSPECTION. I DID THE REPAIR MYSELF AFTER READING HOW DAIMLER/CHRYSLER HAS COMPLETELY IGNORED THE DESIGN FAULT. NOW, ANYONE WHO HAS THESE MODEL JEEP'S WILL HAVE TO PAY $1200.00 AND UP FOR A REPAIR THAT BREAKS AGAIN DUE TO THE SAME PROBLEM USING THE SAME FAULTY PARTS. THE PLASTIC DOOR STOPS BREAK OFF FIRST, THEN DUE TO THE POOR DESIGN, THE DOOR FINALLY BREAKS OFF AND FALLS DOWN BLOCKING ALL AIRFLOW FROM THE HEATING AND AIR SYSTEM. A RECALL NEEDS TO BE ISSUED TO FIX THE PROBLEM. I ORDERED FROM EBAY, TWO KITS FROM SOMEONE IN TEXAS WHO OFFERS REPLACEMENT STAINLESS STEEL HARDWARE THAT REPLACES THE RECIRC DOORS AND BLEND DOORS. THE KITS COST ME $232.00 DOLLARS AND ABOUT 16 HRS LABOR ALONG WITH BLOODY KNUCKLES. I DECIDED TO NOT WASTE TIME GOING TO A DEALER AND GETTING DENIED REPAIRS DUE TO NO RECALL. THE KITS I USED WERE CALLED HEATERTREATER. I REPAIRED BOTH RECIRC AND BLEND DOORS EVEN THOUGH THE BLEND DOORS WERE NOT A PROBLEM YET. PLEASE, PLEASE SOMEONE FORCE DAIMLERCHRYSLER TO FACE REALITY AND FIX THIS SAFETY PROBLEM. *TR
Exterior lighting, Jul 17, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE TURN SIGNAL WAS ACTIVATED, THE EXTERIOR AND INTERIOR INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED CONTACTED CHRYSLER TO NO AVAIL BUT THEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND FINALLY REPAIRED ON 07/31/07 PROBLEM IS NOW RESOLVED. UPDATED 09/05/07 *TR
Steering, Jul 10, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING IN REVERSE AT 5 MPH, THE VEHICLE FAILED TO TURN. THE CONTACT STATED THAT THE TOP CONNECTOR TO THE POWER STEERING HOSE HAD FAILED AND CAUSED THE FLUID TO LEAK. THE POWER STEERING HOSE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 73,000.
Steering, Jul 10, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. THE CONTACT, WHO IS A MECHANIC, INSPECTED HIS VEHICLE. HE STATED THAT THE TOP CONNECTOR OF THE POWER STEERING HOSE HAD FAILED AND ALL THE FLUID LEAKED OUT. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000.
Electrical system, Jul 9, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HAS EXPERIENCED FAILURES WITH ALL FOUR WINDOW MOTORS, THE FUEL LINE, THE AIR CONDITIONER, THE WATER PUMP, AND THE FUEL CAP. THE CONTACT HAS TAKEN THE VEHICLE TO THE MECHANIC WHO REPAIRED ALL THE FAILURES. HOWEVER, SOME OF THE FAILURES HAVE RETURNED. THE CURRENT MILEAGE IS 50,400 AND FAILURE MILEAGE WAS 19,029.
Visibility, Jul 1, 2007
VEHICLE HAS NO HEAT OR WINDSHIELD DEFROST FUNCTIONS AT ALL. HAD NOT PREVIOUSLY USED VEHICLE UNTIL LATER IN DAY SO HAD NOT NOTICED FAILURE WHICH WAS NOW APPARENT FROM PURCHASE IN APRIL 2007. WILL BE UNABLE TO USE BEYOND SUMMER MONTHS WITHOUT MAJOR EXPENDITURE ESTIMATED TO BE BETWEEN $1,000 & $2,000. *TR
Seats, Jun 28, 2007, fire
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN THE DRIVER SIDE SEAT HEATER WAS ACTIVATED, IT OVERHEATED. THE FAILURE CAUSED TWO DIFFERENT DRIVERS OF THE VEHICLE TO SUSTAIN SLIGHT BURNS. ACCORDING TO THE MANUFACTURER, THE VEHICLE IS NOT INCLUDED IN RECALL # 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). HOWEVER, THE CONTACT FELT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE CURRENT MILEAGE IS 40,000 AND FAILURE MILEAGE WAS 32,000.
Visibility, Jun 21, 2007
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER WJ STYLE JEEP HEAT STOPPED WORKING. COULD NOT SEE TO DRIVE DURING THE WINTER. DEFROST WOULD NOT WORK. JEEP WOULD NOT FIX. COST ME OVER $3000.00 CDN TO REPAIR AT DEALERSHIP.
Equipment, Jun 20, 2007
ALL OF A SUDDEN THE AIR CONDITIONER (A/C) DI DNOT WORK ON THE 2003 JEEP GC LIMITED. THE A/C WORKED ON THE DRIVER'S SIDE, BUT ON THE PASSENGER'S SIDE IT KICKED OUT HOT AIR. THE ERROR CODE WAS #56 AND STATED THAT THE RIGHT TEMPERATURE DOOR TRAVEL WAS TOO LARGE. SO THE WHOLE DASHBOARD HAS TO BE TAKEN OUT, AND THESE DOORS HAD TO BE REPLACED FOR OVER $1000. *AK
Service brakes, Hydraulic, Jun 20, 2007
BRAKE ROTOR WARPAGE. *AK
Visibility, May 28, 2007
FRONT RIGHT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART. FRONT LEFT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART 10/4/2006. REAR LEFT POWER WINDOW REGULATOR NEEDS TO BE REPLACED BECAUSE OF DEFECTIVE PART. *TR
Visibility, May 15, 2007
I HAVE A 2003 JEEP GRAND CHEROKEE OVERLAND AND THE VENTS ON THE PASSENGER SIDE ONLY BLOW COLD AIR. THE BLEND DOOR NOT OPENING AND CLOSING, WHICH IS WHAT IT SHOULD BE DOING. DURING THE WINTER I HAD TO KEEP CHANGING THE HEAT FROM BLOWING ON ME TO BLOWING ON THE WINDOWS BECAUSE THEY KEPT FOGGING UP, AND WHEN I SWITCHED TO THE WINDOWS I WAS SUBJECT TO THE COLD. THERE IS LOUD CREAKING SOUND COMING FROM THE DASHES UNDERSIDE WHEN YOU TURN ON THE VENTILATION. THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. *AK
Seats, May 15, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. TWO YEARS AGO, THE CONTACT RECEIVED A SAFETY RECALL NOTICE REGARDING THE HEATED SEATS IN HIS VEHICLE. FOR TWO YEARS, THE CONTACT HAS BEEN ATTEMPTING TO HAVE THE SEATS REPAIRED, BUT THE MANUFACTURER CONTINUES TO CLAIM THAT THEY DO NOT HAVE THE ELEMENTS TO REPAIR THE HEATED SEATS. THE CONTACT HAS NOT USED THE HEATED SEATS SINCE THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 2,000.
Engine and engine cooling, Visibility, May 10, 2007
I HAVE HAD THE VEHICLE FOR ABOUT 8 MONTHS AND IN THAT TIME BOTH FRONT WINDOWS WENT OUT AND THE RADIATOR FAN RELAY FAILED.*AK
Visibility, May 9, 2007
THE 2003 JEEP GRAND CHEROKEE BLOWS COLD AIR OUT OF PASSENGER'S SIDE VENTS, INCLUDING THE FRONT WINDOW VENT THAT WAS SUPPOSED TO DEFROST THE WINDOW. I HAD TO STOP AND SCRAPE INSIDE AND OUT WHEN IT WAS COLD OUTSIDE. THIS WAS DANGEROUS!!! THE DEFROSTER NEEDED TO OPERATE PROPERLY, AND THERE WERE THOUSANDS OF JEEPS WITH THIS PROBLEM. *AK
Visibility, May 5, 2007
AIR MIXER DOOR FAILURE CAUSES COLD AIR TO COME OUT OF THE DEFROSTER AND FOGS THE WINDSHIELD UP. *TR
Electrical system, Apr 14, 2007
I HAVE A 2003 JEEP GRAND CHEROKEE LIMITED. I HAVE HAD SEVERAL PROBLEMS WITH THE VENTILATION SYSTEM. SOMETIMES IT WILL BLOW HOT AIR WHEN THE AIR CONDITIONING IS ON AND SOMETIMES IT WILL BLOW COLD AIR WHEN THE HEAT IS ON. I HAVE NOW SPENT $1,100 IN TOTAL RELATED REPAIRS FOR THIS AND HAD TO HAVE MY CAR IN THE SHOP FOR OVER2 WEEKS TIME TOTAL. I WAS TOLD THE LAST TIME THAT THE MANUFACTURER WARRANTIED THE DEFECTIVE PART,THE CONTROLLER, AND I WAS NOT CHARGED. TO ME IT SOUNDS LIKE THE MANUFACTURER IS AWARE THERE IS A DEFECT. EVEN AFTER THE WARRANTY REPAIR IT BROKE AGAIN ONE WEEK LATER. I THINK IT SHOULD BE RECALLED.*AK
Seat belts, Apr 13, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. IN APRIL 2006 THE FRONT PASSENGER SIDE SEAT BELT BEGAN LOCKING AND WOULD NOT MOVE. THE CONTACT WOULD HAVE TO PRESS THE END OF THE REEL TO RELEASE THE SEAT BELT FOR PASSENGER USE. CURRENTLY, PRESSING THE END OF THE REEL NO LONGER REMEDIED THE FAILURE AND THE FRONT PASSENGER SIDE SEAT BELT COULD OT BE USED. THE CURRENT MILEAGE IS 90,000, AND FAILURE MILEAGE WAS 75,000. *AK
Visibility, Apr 9, 2007
VENTILATION SYSTEM FAILS, BLOWING SOME COLD, SOME HOT AIR OUT OF DIFFERENT VENTS. NOTHING I DO WILL STOP THE AIR. *AK
Seats, Apr 4, 2007
TL*- THE CONTACT OWNS A 2003 JEEP CHEROKEE. WHEN DRIVING THE VEHICLE THE FRONT HEATED SEATS BECAME EXTREMELY HOT. THE CONTACT STATED THERE WAS RECALL 06V197000 FOR THE FRONT SEAT HEATER. THE DEALER ADDED THE CONTACTS NAME TO A WAITING LIST. THE CONTACT STATED THAT HE HAS BEEN WAITING FOR ONE YEAR. THE CURRENT MILEAGE WAS 60,000 MILES.*AK
Steering, Apr 2, 2007
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD A HIGH PITCHED NOISE NEAR THE FRONT OF THE VEHICLE AND DISCOVERED A LARGE OIL SPILL FROM BENEATH THE HOOD. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AT 10 MPH, BUT FOUND IT DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DISCOVERED THAT THE STEERING BOX WAS CRACKED DUE TO WEAR AND TEAR. THE FAILURE WAS REMEDIED. THE CURRENT MILEAGE IS 42,550 AND FAILURE MILEAGE WAS 42,500.*AK
Visibility, Apr 1, 2007
AUTO DEFROST HAS CAUSED DRIVER SIDE REARVIEW MIRROR TO BECOME FOGGY MAKING IT VERY DIFFICULT TO SEE. *JB
Engine and engine cooling, Mar 29, 2007
RADIATOR COOLING FAN RELAY HAS BEEN FIXED 3 TIMES IN THE LAST 3 YEARS. *AK
Visibility, Mar 21, 2007
2003 JEEP GRAND CHEROKEE LIMITED 51,000 MILES PASSENGER SIDE HEAT STOP WORKING CAUSING WINDSHIELD TO NOT DEFROST. JEEP SAYS THIS IS A VERY COMMON PROBLEM BUT THERE IS NO RECALL ON IT YET. JEEP ADMITTED THAT THE BLEND DOOR IS DEFECTIVE AND THEY HAVE A BETTER PART TO REPLACE IT. HAD THEM REPLACE THIS AT A COST OF $680.00. *AK
Visibility, Mar 20, 2007
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 67.900 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND AIR DOOR"IS NECESSARY AT A COST OF APPROXIMATELY $850 ,INCLUSIVE OF 7+ HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS.*AK