2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Steering, Suspension, Mar 15, 2007
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK
Electrical system, Visibility, Mar 13, 2007
DRIVER SDIE BLOWS COLD AIR WHEN HEAT IS ON, PASSENGER SIDE IS BLOWS HOT. NO CORRECTIONS MADE AT THIS TIME. *JB
Seats, Mar 9, 2007
TL*- THE CONTACT RECEIVED RECALL O6V197000 FOR THE 2003 JEEP GRAND CHEROKEE CONCERNING THE HEATED SEAT ON 07/06. THE RECALL WAS REPAIRED BACK IN SEPTEMBER OF 2006. HE TOOK THE VEHICLE TO DEALER FOR A SERVICE CHECK WHEN THE SERVICE MECHANIC GOT IN THE DRIVER'S FRONT SEAT, AND THE SEAT CAUGHT ON FIRE AND BURNED . THE MECHANIC WAS BURNED THROUGH HIS PANTS AND BURNED HIS WALLET. THIS WAS THE FIRST TIME THAT HE USED THE SEAT HEATER AFTER THE RECALL WAS REPAIRED. THE DEALERSHIP REPLACED THE SEATS AGAIN, BUT THE CONTACT WAS AFRAID TO USE THE HEATED SEATS. THE CONTACT WOULD LIKE FOR NHTSA TO BE AWARE OF THIS MALFUNCTION. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 85,000.*AK
Visibility, Mar 9, 2007
DEFROST QUIT WORKING. *JB
Seats, Mar 8, 2007
MY COMPLAINT IS REGARDING THE 2003/2004 JEEP GRAND CHEROKEE SEAT HEATER RECALL (F17). THE RECALL LETTER WAS MAILED OUT ON OR ABOUT 07/21/2006.MY WIFE HAS CALLED THE DEALERSHIP IN 2006 AND AGAIN IN 2007 IN ORDER TO SCHEDULE THE RECALL WITH THE DEALERSHIP. BOTH TIMES, THE DEALERSHIP CLAIMED THAT THE PART WOULD NOT BE AVAILABLE FOR MONTHS AND THAT THE DEALERSHIP COULD NOT SCHEDULE AN APPOINTMENT AT THAT TIME AND DID NOT OFFER TO PLACE HER ON A 'WAITING LIST' OR A 'CALL LIST'. I CONTACTED THE DEALERSHIP, ELK GROVE CHRYSLER JEEP (CALIFORNIA) ON 03/08/07 AND WAS TOLD THAT THE PARTS WERE IN AND AN APPOINTMENT COULD BE MADE. I MADE THE APPOINTMENT. I BELIEVE THAT THIS CONSTITUTES A FAILURE ON THE PART OF DAIMLER CHRYSLER TO REPAIR A POTENTIALLY DANGEROUS SITUATION IN A "...REASONABLE TIME,...". I KNOW OF NOTHING ELSE THAT I HAVE TO WAIT ALMOST EIGHT(8) MONTHS FOR. *JB
Visibility, Mar 4, 2007
VERY UNSAFE MALFUNCTION OF THE "BLEND DOORS" IN MY 2003. DEFROSTER ONLY WORK ON MY DRIVER'S SIDE. DEALER KNOWS ABOUT IT, SAYS IF YOU ONLY HAVE ONE MALFUNCTIONING, YOU MIGHT AS WELL REPLACE BOTH BLEND DOORS BECAUSE THEY KNOW THE PARTS ARE BADLY DESIGNED AND WILL FAIL, SAYS ABOUT $1600 - $1800 TO FIX IT WITH REDESIGNED PARTS! *JB
Visibility, Mar 4, 2007
MY HEATER STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE OF THE 2003 JEEP GRAND CHEROKEE. *JB
Visibility, Feb 27, 2007
BLEND DOOR PROBLEM. BLOWS HOT ON ONE SIDE COLD ON THE OTHER. IT ONLY HAS 37K MILES AND IT WOULD COST ME 1000$ TO FIX. *JB
Visibility, Feb 21, 2007
THE ACTUATOR DOORS ON MY 2003 JEEP WITH DUEL CLIMATE CONTROL FAILED. THIS SEEMS TO BE A VERY COMMON PROBLEM AND COULD BE DANGEROUS BECAUSE THERE IS NO DEFROST WHEN THESE ACTUATOR DOORS BREAK. *NM
Visibility, Feb 21, 2007
JULY 2006 I WAS DRIVING MY 2003 JEEP WHEN I HEARD A POP. I WAS UNSURE WHERE THE SOUND CAME FROM SO I LOOKED AROUND THE VEHICLE TO SEE IF A ROCK HAD HIT THE WINDOW. I THEN PROCEEDED TO ROLL DOWN EACH WINDOW TO SEE IF THERE WAS A PROBLEM THERE. I FOUND THAT THE PASSENGER SIDE WINDOW WAS BROKEN AND THE WINDOW SLID DOWN INTO THE DOOR. WHEN I CALLED THE DEALERSHIP THE PERSON WHO ANSWERED THE PHONE KNEW IMMEDIATELY WHAT THE PROBLEM WAS WITHOUT EVEN SEEING THE VEHICLE BECAUSE THIS IS APPARENTLY A COMMON PROBLEM. WHEN THE VEHICLE WAS TAKEN IN FOR REPAIRS I ASKED TO SPEAK TO THE MANAGER BECAUSE I BELIEVED IT WAS UNFAIR THAT I HAD TO PAY WELL OVER $300 FOR SOMETHING THAT SEEMS TO BE A DEFECT. HE THEN EXPLAINED THAT THE GENIUS ENGINEERS DECIDED TO REPLACE WHAT USED TO BE A STEEL ROD WITH A PIECE OF PLASTIC! I REQUESTED THE ADDRESS TO SEND A FORMAL COMPLAINT TO CHRYSLER REGARDING THIS MATTER AND I FOLLOWED UP WITH A LETTER VIA E-MAIL. IN RETURN, I RECEIVED A FORM LETTER FROM CHRYSLER THAT HAD NOT BEEN COMPLETED. I FEEL CHEATED BY A COMPANY THAT HAS TAKEN MY MONEY AND RAN. I WILL NEVER BUY ANOTHER JEEP OR CHRYSLER VEHICLE BECAUSE OF THE TREATMENT I RECEIVED. THEY DIDN'T EVEN CARE ENOUGH TO PROOFREAD THE FORM LETTER THEY SENT... I'M GUESSING THEY PROBABLY DIDN'T EVEN READ MY LETTER.*JB
Visibility, Feb 20, 2007
PASSENGER SIDE AIR VENTS OF MY 2003 JEEP GRAND CHEROKEE STARTED TO BLOW COLD AIR WHEN THE HEAT WAS ON STARTING IN 3/2006. THIS CAUSED PROBLEMS WITH MY WINDSHIELD DEFROSTING WITH THE HEAT ONLY WORKING ON ONE SIDE. DEALER REFUSED TO COVER PROBLEM ("DOOR ACTUATOR") UNDER WARRANTY AND TOLD ME IT WOULD COST $800.00 TO FIX. I DIDN'T EVEN OWN THE VEHICLE FOR A MONTH, THIS VEHICLE WAS SOLD TO ME WITH FAULTY HEAT. NOW ON 2/17/07 I LOST ALL MY HEAT IN THE VEHICLE CAUSING ME TO FREEZE IN THE NEW ENGLAND WEATHER. MORE IMPORTANTLY I CAN'T DEFROST MY WINDSHIELD. I WAS TOLD THE TOTAL COST TO REPAIR WOULD BE $1,000.00. *JB
Suspension, Feb 14, 2007
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 15,800. THE CLOSEST DEALER TO THE CONTACT WAS NOT RECEIVING ANY PARTS TO HONOR THE RECALL. THE DEALER PLACED HER ON THE WAITING LIST. THE CONTACTWAS AWARE OF THE SAFETY RISK AND POSSIBLE FIRE INVOLVED WHILE WAITING ON THE PARTS. THERE WERE NO OTHER FAILURES AT RTHIS TIME.
Visibility, Feb 7, 2007
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 52,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED WITH DUEL ZONE VENTILATION SYSTEMS. *JB
Visibility, Feb 5, 2007
2003 JEEP GRAND CHEROKEE HEATING SYSTEM BLEND DOOR. *NM
Visibility, Feb 5, 2007
VENT IS BLOWING COLD AIR OUT OF PASSENGER SIDE WHEN HEAT IS TURNED ON. *JB
Visibility, Feb 4, 2007
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 90,000. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *NM
Seats, Feb 2, 2007
TL*- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE, AND STATED THAT THE SEATS OVERHEATED, HE COULD SMELL ELECTRICAL WIRING BURNING FROM THE SEAT. THE CONTACT CALLED THE MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER : 06V197000 ,AND THE MANUFACTURER STATED THAT THIS VEHICLE WOULDN'T BE COVERED UNDER THE RECALL BECAUSE IT WAS MANUFACTURED IN AUGUST OF 2002, AND RECALL BEGAN FOR VEHICLES MANUFACTURED ON SEPTEMBER 2002. THE CONTACT HAS A FILE NUMBER WITH THE MANUFACTURER: 15916185. *AK UPDATED 02/27/07*JB
Visibility, Feb 1, 2007
I TURNED ON THE HEATER/DEFROSTER TO CLEAR THE WINDSHIELD AND ONLY COLD AIR WOULD COME OUT. AFTER SPEAKING TO A FEW DEALERSHIPS THE ALL AGREED ON THE SAME PROBLEM. IT IS THE BLEND DOORS. IT WILL COST ME 90.00 FOR PARTS AND 600.00 IN LABOR FOR A VEHICLE THAT I HAD 4 MONTHS AND ONLY 44,000 MILES. IT IS HARD TO DRIVE IN THE WINTER WITH FOGGED UP WINDOWS. NOT TO MENTION UNSAFE. I WILL KEEP THE OLD PARTS. *NM
Visibility, Equipment, Jan 25, 2007
AUTOMATIC CLIMATE CONTROL SYSTEM BLOWS ONLY COLD AIR FROM THE RIGHT SIDE EVEN WHEN HIGH HEAT HAS BEEN SELECTED. THOUSANDS OF GRAND CHEROKEES ARE AFFECTED BY THIS PROBLEM. REPAIR COSTS ARE IN THE $1200-1500 RANGE. THIS SHOULD PROMPT A RECALL ORDER.
Visibility, Jan 20, 2007
BLEND DOOR FAILED. HEAT NO LONGER CAME OUT ON PASSENGER SIDE. COLD AIR INSTEAD. COST $1500 TO FIX. ABSURD FOR A 3 YR OLD AUTO (2003) WITH 40K MILES. JEEP GRAND CHEROKEE. I UNDERSTAND THE BLEND DOOR FAILS ON ALMOST ALL THEIR 1999-2004 CARS. *JB
Service brakes, Hydraulic, Jan 8, 2007
TL* - THE CONTACT STATED THAT THE BRAKE ROTORS WERE REPLACED ON APRIL 3, 2006 AT 21,294 MILES. THE CONTACT EMPHASIZED THAT NEITHER WEATHER NOR SPEED WERE FACTORS IN THE BRAKE FAILURE. WHILE DRIVING AT 40 MPH THE BRAKES WOULD PULSATE. AFTER HAVING THE REPAIR WORK PERFORMED THE CONTACT RECEIVED RECALL CONCERNING BRAKE ROTORS. THE CONTACT STATED THAT SHE WOULD LIKE TO BE REIMBURSED. UPDATED 1/29/2007 - ALL FOUR ROTORS HAD WARPED. *NM
Service brakes, Hydraulic, Jan 8, 2007
TL* - THE CONTACT COMPLAINED ABOUT EXCESSIVE WEAR ON THE BRAKE ROTORS. THE CONTACT STATED THAT HE ONLY HAS 20,000 MILES ON THE VEHICLE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE CHEROKEE MODEL VEHICLES HAD FAILURES DUE TO DEFECTIVE FRONT BRAKES, AND THAT THE CONTACT SHOULD BRING THE VEHICLETO THE DEALERSHIP AND HAVE IT CHECKED. THE CONTACT BROUGHT THE VEHICLE TO THE DEALERSHIP ON 8/11/06, AND THEY TEST DROVE THE VEHICLE WHICH CONFIRMED THAT ALL FOUR ROTORS WERE OUT OF GROUND AND NEEDED TO BE REPLACED, BUT THE DEALERSHIP WOULD NOT COVER THE EXPENSE. *AK
Visibility, Jan 4, 2007
TL* - THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE'S DEFROSTER WAS NOT DEFROSTING THE WINDOWS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT ATTEMPTED TO USE ALL SETTINGS TO DEFROST THE WINDOWS AND HAS BEEN UNSUCCESSFUL. THE CONTACT'S REAR DEFROST WAS OPERATING PROPERLY. THE CONTACT STATED THAT THIS FAILURE OCCURRED ON 12/18/06. THE CONTACT'S REFERENCE TECHNICAL BULLETIN # 2400104, NHTSA ITEM# 10005603; NEW HVAC SUB-ASSEMBLY REPLACED BLEND OR RECIRC DOOR COMPONENTS. *AK THE MANUFACTURER INFORMED THE CONSUMER THE MILEAGE EXCEEDED THE LIMITATIONS OF THE MANUFACTURES WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. UPDATED 01/19/07.*JB
Visibility, Jan 3, 2007
2003 JEEP GRAND CHEROKEE SAFETY ISSUE VISIBILITY DEFROSTER/DEFOGGER SYSTEM CHRYSLER KNOWS THAT THERE IS A PROBLEM AND SHOULD ISSUE A RECALL ON THE BLEND DOORS BEFORE SOME ONE GETS KILLED FOR POOR VISIBILITY.... THEY MODIFIED THIS PROBLEM IN 004. *NM
Visibility, Dec 21, 2006
ONE DAY I TURNED ON THE HEAT AND COLD AIR WAS BLOWING FROM ONE SIDE OF THE DASH EVEN WHEN I HAD THE HEAT TURNED ON. I TOOK IT TO THE DEALER, AND NOW I HAVE TO PAY ABOUT 1000 DOLLARS TO FIX IT. MY CAR ONLY HAS 40000 MILES JEEP GRAND CHEROKEE 2003. *JB