2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: service brakes
159 reports, newest first. Show all
Steering, Service brakes, Hydraulic, Sep 2, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ABS WOULD NOT LOCK OR "GRIP" AS QUICKLY AS IT SHOULD. THE FAILURE CAUSED DIFFICULTY WHEN BRAKING. SHE ALSO NOTICED THAT THERE WAS A "GLIDING" EFFECT WHEN DRIVING 40 MPH AND ATTEMPTING TO BRAKE. FURTHERMORE, SHE EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. AS A RESULT, SHE MADE WIDE TURNS DUE TO THE AMOUNT OF EFFORT SHE HAD TO PUT INTO TURNING THE WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE BRAKES. THE DEALER CHANGED THE BRAKE PADS AND STATED THAT EVERYTHING WAS FINE. THE SECOND TIME THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE ABS FAILURE SHE WAS INFORMED AGAIN THAT EVERYTHING WAS FINE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE STEERING FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20.
Service brakes, Hydraulic, Jul 24, 2008, crash
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL IN RAINY WEATHER CONDITIONS TO PREPARE FOR AN EMERGENCY STOP, AND THE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ALSO APPEARED TO EXPERIENCE A MILD INCREASE IN SPEED INSTEAD OF THE ABS UNIT ACTIVATING. DURING THE FAILURE, SHE CONCLUDED THAT WHEN THE ABS ACTIVATED, IT MALFUNCTIONED AND PREVENTED HER FROM COMING TO A COMPLETE STOP. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE INCIDENT. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE IS ALSO IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Service brakes, Hydraulic, Tires, Jun 27, 2008
WE PURCHASED THE VEHICLE NEW. AFTER REPLACING BRAKES 4 TIMES, WE STILL HAVE PULSING WHEN WE BRAKE AND THE STEERING WHEEL SHAKES HORRIBLY. THERE ARE ONLY 36,000MILES ON THE VEHICLE AND WE HAVE ALSO HAD TO REPLACE THE TIRES DUE TO CUPPING. NO ONE KNOWS WHAT IS CAUSING THE PROBLEM, THEY JUST KEEP REPLACING THE BRAKES ONLY TO HAVE THEM CONTINUE TO PULSE. I CAN'T BELIEVE ANY OF THE MECHANICS THAT HAVE LOOKED AT THE VEHICLE WOULD ENJOY DRIVING A VEHICLE LIKE THIS, STILL WE ARE STUCK WITH IT. I READ ON ONE SITE THAT IT COULD BE THE CALIPERS; MAYBE CHRYSLER SHOULD LOOK INTO IT. WE HOLD OUR BREATH THAT WE WILL STOP WHEN WE PUT ON THE BRAKES. WHY ISN'T CHRYSLER MADE ACCOUNTABLE FOR FAULTY BRAKES/CALIPERS WHEN IT COULD CAUSE AN ACCIDENT?
Service brakes, Hydraulic, May 13, 2008
MY JEEP GRAND CHEROKEE HAS 60K MILES. BRAKE DISCS HAVE BEEN REPLACED 4 TIMES AND RESURFACED 2 TIMES SINCE THE CAR HAD 14K MILES. NEW BRAKE DISCS LAST ONLY 6-10K MILES BEFORE THEY BECOME WARPED. WHEN I BRAKE, THERE IS STRONG PULSATION. CONTACTED JEEP SEVERAL TIMES BUT COMPANY DENIED RESPONSIBILITY. *TR
Service brakes, Hydraulic, May 3, 2008
WARPED FRONT BRAKE ROTORS. I RECEIVED CHRYSLER NOTICE TO TAKE MY JEEP TO DEALER FOR INSPECTION. DEALER GAVE IT A QUICK DRIVE AROUND THE BLOCK AND SAID THE ROTORS WERE NOT BAD ENOUGH TO REQUIRE REPLACEMENT. FEW THOUSAND MILES LATER THE WARPING BECAME VERY BAD AND I RETURNED TO DEALER. DEALER SAID IT WAS TOO LATE AS I ALREADY HAD THE INSPECTION. CHRYSLER CUSTOMER SERVICE WOULD NOT HELP EITHER. I REPLACED THE BRAKE ROTORS AND PADS AT MY OWN EXPENSE. *TR
Steering, Suspension, Service brakes, Hydraulic, Visibility, Apr 17, 2008
I AM HAVING A PROBLEM WITH THE STEERING, BRAKES, AND THE HEAT VENT. WHEN TURNING LEFT OR RIGHT, IT MAKES THIS AWFUL NOISE. WHEN APPLYING THE BRAKES, THE STEERING WHEEL AND THE FRONT END BEGINS TO SHAKE. I TOOK THE VEHICLE TO GET THE BRAKES CHANGED AND THEY SAID THE PADS LOOK FINE. WHEN I HAD THE HEATER ON, IT WAS BLOWING COLD AIR ON THE PASSENGER SIDE. *TR
Service brakes, Hydraulic, Apr 9, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE STEERING WHEEL AND FRONT END SHAKE AND THE BRAKE PEDAL VIBRATES. THE CONTACT HAS CHANGED THE BRAKES AND ROTORS FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB
Service brakes, Hydraulic, Feb 11, 2008
2004 JEEP WITH 42K MILES- THE BRAKE PEDDLE HAS ONE INCH OF LATERAL MOVEMENT. THE DEALER PLANS TO REPLACE THE PEDDLE ASSY. FOR ABOUT $1,000. MY FOOT HAS SLIPPED OFF THE PEDAL WHEN MY SHOES WERE WET. I AM TOLD THAT IT CAN NOT BE TIGHTEN UP ONLY REPLACED. TO ME THIS SEEMS THE PROBLEM IS IN THE DESIGN ON THE BRAKE LINKAGE, AND NOT DUE TO NORMAL WERE AND TEAR. ITS JUST A MATTER OF TIME. *TR
Service brakes, Hydraulic, Jan 2, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE WOULD SHUTTER WHEN THE BRAKE PEDAL WAS APPLIED. THE DEALER REPLACED THE TRANSFER CASE, ROTORS, AND THE BRAKE PADS ON THREE OCCASIONS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 97,000.
Service brakes, Hydraulic, Tires, Dec 18, 2007
I HAVE HAD THE BRAKE PADS REPLACED THREE TIMES IN LESS THAN 4 YEARS WITH ONLY 30,000 MILES ON THE VEHICLE; THEY PULSATE WHEN APPLIED. I AM AFRAID THEY MAY NOT GRIP SOMETIMES AND MAY CAUSE AN ACCIDENT. *TR
Service brakes, Hydraulic, Sep 20, 2007
A ONE FOOT HYDRAULIC BRAKE LINE AT THE REAR OF MY VEHICLE IS BADLY RUSTED AND THE FITTINGS ARE LEAKING. *TR
Service brakes, Hydraulic, Aug 23, 2007
WARPED FRONT BRAKE ROTORS. *TR
Service brakes, Hydraulic, Jul 28, 2007
AT 13000 MILES THE STEERING WHEEL VIOLENTLY SHAKES WHEN BRAKING AT 30 MPH. DEALER CHECKED AND SAID ALL WAS OK. WHILE EVACUATED FOR KATRINA AN INDPENDENT MECHANIC SAID THE ROTOR WAS WARPED AND DID SOMETHING TO THEM. AT 32000 MILES THE SHAKING BECAME WORSE. CALLED DEALER AND ASKED ABOUT WARRANTY/RECALL AND WAS TOLD NOT APPLICABLE. JUST SPENT $500 TO REPLACE ROTORS IN FRONT. BACK NEEDS WORK ALSO. *JB
Service brakes, Hydraulic, Jun 13, 2007
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 34,081. THE ROTORS WERE REPLACED MAY 1, 2006 DUE TO THE VIBRATION OF THE BRAKES. WHEN APPLYING THE BRAKE THE VEHICLE WOULD VIBRATE, THIS BEGAN ON MAY 1, 2007. THE MECHANIC STATED THAT THE ROTORS NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 33,000.
Service brakes, Hydraulic, Jun 11, 2007
PROBLEMS WITH BRAKING SYSTEM. CAR HAS A PULSATION IN BRAKING SYSTEM. DEALER REPLACES AND/OR CUTS ROTORS AND PROBLEM RE-APPEARS. VEHICLE HAS BEEN TO THE DEALER 10 TIMES IN THE PAST 30 MONTHS FOR THIS EXACT PROBLEM. *TR
Service brakes, Hydraulic, May 16, 2007
I HAVE HAD MULTIPLE ROTORS REPLACED ON THE JEEP DUE TO WARPING. THIS HAS BEEN GOING ON SINCE I HAVE BOUGHT THE CAR.*AK
Service brakes, Hydraulic, Apr 18, 2007
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATES WHILE DRIVING AND WORSENED AT SPEEDS BETWEEN 55-60 MPH. THE FRONT ROTORS WERE REPLACED AT 44,000 MILES ON 05/2006. THE VEHICLE BEGAN VIBRATING AGAIN AND THE REAR ROTORS AT 47,000 MILES SHORTLY AFTER THE FRONT ROTORS. THE FRONT ROTORS WERE REPLACED AGAIN ON 04/2007 AT 59,000 MILES. THE CONTACT STATED THAT 4,000 MILES AFTER THE WARRANTY EXPIRED, THE TRANSMISSION FAILED AND HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 63,700.
Service brakes, Hydraulic, Apr 11, 2007
I PURCHASED A JEEP GRAND CHEROKEE FROM CAR MAX ON 3-17-07, AND WITHIN A 3 WEEK PERIOD THE JEEP ACCELERATED WHEN BRAKING 6 TO 7 TIMES. RUNNING THROUGH STOP LIGHTS AND SIGNS. I WAS ALMOST HIT. WHAT IS THE PROBLEM WITH THE JEEP.*AK
Service brakes, Hydraulic, Mar 15, 2007
TL* - THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE'S FRONT ROTORS WERE WARP DUE TO POOR CALIPER DESIGN. HE NEEDED TO UPGRADE THE OE-UM ON THE BRAKE CALIPER AND DISC. WHILE DRIVING AT 60 MPH WITH DRY WEATHER HE APPLIED THE BRAKES, BUT THE BRAKE THE PEDAL PULSATED ABNORMALLY. HE TOOK THE VEHICLE TO DEALERSHIP FOR REPAIRS, BUT THE PARTS WERE DIFFICULT TO FIND. HE RETURNED FOR REPAIRS TWICE, BUT THEY DID NOT DO ANY THING TO VEHICLE BECAUSE IT WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 29500, AND THE CURRENT MILEAGE WAS 30300.*AK
Steering, Service brakes, Hydraulic, Dec 26, 2006
TL* - THE CONTACTED STATED THAT THE STEERING FELT STIFF WHEN ATTEMPTING TO TURN TO THE RIGHT OR LEFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD HE NEEDED TO REPLACE THE STEERING GEAR BOX. THE ODOMETER READING WAS 30000 AT THE TIME OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CONTINUED TO HAVE THE PROBLEM WITH THE STEERING STIFFNESS, AND HE TOOK THE VEHICLE BACK. T THE STEERING WHEEL VIBRATES DUE TO WARPED BRAKE ROTORS. HE HAD THEM REPAIRED, HOWEVER, HE CONTINUED TO HAVE PROBLEMS WITH THE ROTORS.*AK
Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Dec 14, 2006
DT*: THE CONTACT STATED THE MOTOR TO THE ADJUSTABLE PEDALS BECAME INOPERABLE CAUSING THE ACCELERATOR AND BRAKE PEDALS TO BE OUT OF ALIGNMENT. THE ACCELERATOR PEDAL MOVED DOWN AND THE BRAKE PEDAL MOVED UP. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE MOTOR NEEDED TO BE REPLACED.
Service brakes, Hydraulic, Nov 28, 2006
I TOOK MY 2004 JEEP GRAND CHEROKEE TO THE DEALER AT JUST 39,000 KM. AFTER EXPERIENCING A GRABBING / PULSING SENSATION ON BRAKING. THE DEALER INDICATED THAT ALL FOUR ROTORS WERE WARPED??? SEEMS A LITTLE EARLY. I AM FOLLOWING UP WITH DAIMLER. *JB
Service brakes, Hydraulic, Nov 14, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE VEHICLE JERKED FROM SIDE TO SIDE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT ALERTED.
Service brakes, Hydraulic, Oct 16, 2006
WHEN BRAKING AT ANY SPEED GREATER THAN 20 MPH THE VEHICLE SHAKES VIOLENTLY. DAIMLER CHRYSLER STATED THE VEHICLE HAD TOO MANY MILES ON IT (15,000) AND WOULD NOT DO ANYTHING FOR ME. AFTER GETTING THE BRAKES FIXED I WAS TOLD THAT THIS IS A COMMON PROBLEM FOR THE JEEPS AND THAT THE ROTORS WERE BAD. *NM
Service brakes, Hydraulic, Oct 4, 2006
2004 GRAND CHEROKEE BEGAN PULSATING AND VIBRATING MAKE IT HARD TO KEEP STEERING WHEEL STEADY. *TS THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE ROTORS WERE RESURFACED. THIS ALLEVIATED THE VIBRATION TEMPORARILY. NEXT THE FRONT AND REAR BRAKES HAD TO BE REPLACED AND THE FRONT AND REAR ROTORS HAD TO BE RESURFACED. AFTER THE REPAIRS WERE MADE THE CONSUMER WAS TOLD ABOUT A BRAKE RECALL FRO THE 2004 JEEP. THE CONCERN WAS THEN TOLD THE SEND COPIES OF INVOICES ALONG WITH CANCELLED CHECK TO THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER ONLY PROVIDED THE CONSUMER WITH A PARTIAL REIMBURSEMENT. *NM