2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints
1,295 reports, newest first.
Air bags, Jan 30, 2015
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine and engine cooling, Jan 30, 2015
HAVING PROBLEM WITH THE TRUCK ACTING LIKE IT'S GOING TO OVER HEAT ALREADY REPLACED WATERPUMP THERMOSTAT AND NEW ANTIFREEZE NEW O2 SENSORS IT ONLY HAS 102,500 MILES. *TR
Steering, Jan 29, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Air bags, Jan 20, 2015
BOTH AIRBAGS DEPLOYED WHILE DRIVING NORTHBOUND ON INTERSTATE 95, NO CRASH INVOLVED, THEY JUST SUDDENLY DEPLOYED. PASSENGER SUSTAINED INJURIES (SCRATCHES, BRUISES, ETC), WHICH DID NOT REQUIRE PARAMEDICS ATTENTION; HOWEVER, HE IS STILL COMPLAINING HIS RIGHT KNEE IS A BIT NUMB. *TR
Electrical system, Jan 11, 2015
MY 2004 JEEP GRAND CHEROKEE LAREDO WAS ACTING LIKE THE DOOR WAS OPEN (OVERHEAD COMPUTER WARNING DRIVER DOOR OPEN AND INTERIOR LIGHTS WOULD NOT GO OUT), BUT WAS VISIBLY/PHYSICALLY CLOSED. THE WINDOWS, DOOR LOCKS AND MIRROR CONTROLS WERE NOT WORKING. UPON FURTHER INVESTIGATION OF THE MAIN WIRES COMING IN FROM THE BODY OF THE JEEP INTO THE DOOR, (DOOR JAM/BLACK BOOT) IT WAS CLEAR WHAT THE PROBLEM WAS. THERE WAS A BLACK SEVERED WIRE AND A PARTIAL SEVERED ORANGE/WHITE WIRE. THERE WAS NO CLEAR SOLUTION WHY THIS HAS HAPPENED. THERE HAS BEEN MULTIPLE REPORTS OF THIS BEING A COMMON PROBLEM WITH THE WIRING HARNESS. THIS SHOULD BE RECALLED AS IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND IS COSTING PEOPLE A LOT OF MONEY TO FIX. *TR
Seat belts, Jan 9, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LATCH AFTER SEVERAL ATTEMPTS. THE CONTACT WAS NOT ABLE TO SECURE THE FRONT DRIVERS SIDE SEATBELT DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jan 8, 2015, crash
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE ENGINE AND DRIVING A SHORT DISTANCE, THE VEHICLE CONTINUED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Air bags, Structure, Wheels, Jan 2, 2015, crash
PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR
Air bags, Dec 6, 2014
AIR BAG WARNING LIGHT COMING ON INTERMITTANTLY. *TR
Fuel system, Gasoline, Structure, Dec 5, 2014
I CONTACT CHRYSLER CORP AND THEY SAID THEY WILL NOT FIX IT. THEY WERE TO PUT ON A TRAILER HITCH TO COVER IT FROM IMPACT TO KEEP THE TANK FROM EXPLODING. IT WAS A RECALL NOW ASKING YOU, TO SEE WHAT I CAN DO. UPDATED 12/22/14.*JB UPDATED 12/31/14*JB
Electrical system, Nov 21, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS, STEREO, AND ALL FOUR POWER WINDOWS FAILED. THE CONTACT ALSO STATED THAT ALL FOUR DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Nov 17, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EXTREME FORCE WAS REQUIRED IN ORDER TO TURN THE STEERING WHEEL WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT VIN WAS NOT INCLUDED I NHTSA CAMPAIGN NUMBER 03V079000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Engine and engine cooling, Power train, Nov 6, 2014
I SEE THAT THERE IS A RECALL FOR 2000-2002 JEEP CHEROKEE VEHICLES WITH THE ELECTRIC RADIATOR FAN. I AM WONDERING IF THAT RECALL OR PROBLEM EXTENDED TO THE 2004 MODEL AS WELL. EVERY YEAR SINCE I PURCHASE MY JEEP, USED, I HAVE HAD TO REPLACE THE RADIATOR. FOR SOME REASON, IT OVERHEATS AND ALL OF THE COOLANT RUNS OUT. I HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY ALL TELL ME THAT THE RADIATOR NEED TO BE REPLACED. HOWEVER, I NEED TO FIGURE OUT WHAT'S THE RECURRENT UNDERLYING CAUSE TO THIS. *TR
Air bags, Oct 24, 2014
MY AIR BAG LIGHT KEEPS COMING ON AND OFF WHEN EVER I AM DRIVING THE VEHICLE IT WAS DOING IT A COUPLE MONTHS AGO BUT STOPPED NOW DOING IT AGAIN. AND MY FLOOR BOARDS ARE GETTING SOAKED UNDER THE FLOOR MATES HAVING TO CLEAN UP EVERYDAY. *TR
Engine, Oct 10, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Electrical system, Exterior lighting, Fuel/propulsion system, Oct 8, 2014
I BROUGHT MY 2004 JEEP GRAND CHEROKEE JUNE 2004, BARLEY USED. I HAVE REPAIRED A LOT OF THINGS UNDER THE HOOD ESPECIALLY WITH THE SENSORS AND THE BLACK HARNESS WIRE IN THE DRIVERS SIDE DOOR, IT SPLIT IN 2 AND STOPPED RUNNING IN THE MIDDLE OF TRAFFIC. I HAD TO HAVE IT SLICED AND MENDED TOGETHER, AFTER 8 MONTHS RECENTLY, I HAD TO REPAIR THE BLACK WIRE AGAIN DUE TO MOISTURE SETTING IN THE TAPE AND WIRES, I READ ON THE INTERNET CHRYSLER SHOULD HAVE NEVER PUT THE BLACK OR YELLOW WHERE'S IN THE DOOR, BECAUSE THEY BEND AND BREAK. THIS CAUSED MY THE LIGHTS TO STAY ON AND REMOTE SIDE MIRRORS NOT TO WORK. THE DASH BOARD METERS WENT HAYWIRE, I HAD THE ALTERNATOR REPLACED, SENSORS AND THROTTLE BODY CLEANED AND REPLACED. THE ENGINE LIGHT STAYS ON CONSTANTLY NOW, GIVING CODES OF P0141, P0137 WITH BAD FUEL MPG. IT RIDES LIKE IT IS SMOTHERED IN FEATHERS. I WAS ADVISED THAT IT COULD BE THE FUEL PUMP. I RECENTLY HAD THE FUEL INJECTORS REPLACED, THE ENGINE LIGHT WENT OUT, FOR 2 DAY'S AND NOW BACK ON. HOW FRUSTRATING AFTER BUYING THIS CAR FOR $23,900 IN 6/2004, I HAVE PAID AN ESTIMATE IN CAR REPAIRS OF $4-5000 SO FAR. IF CHRYSLER KNOWS ABOUT THESE PROBLEMS THEY NEED TO CONFESS, AND FIX THESE PROBLEMS WITH RECALLS. PLEASE LOOK INTO THESE ISSUES. I AM SURE OTHERS ARE SUFFERING TOO. *TR
Air bags, Engine, Oct 2, 2014, fire
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE AROUND THE FRONT END OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK AND STALLED. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS COMING OUT AS IF IT WERE PARTIALLY DEPLOYED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Fuel system, Gasoline, Seats, Oct 1, 2014
THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS IS ANOTHER WEBSITE THAT IS DIRECTLY RELATED TO THESE INCIDENTS.) I REALLY HOPE THAT THIS IS SERIOUSLY CONSIDERED BEFORE SEVER INJURIES RESULT IN THESE JEEP DEFECT. THANK YOU FOR THE CONSIDERATION. *TR
Electrical system, Exterior lighting, Sep 9, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SHORTAGE WITHIN THE ELECTRICAL SWITCH BOARD AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Steering, Aug 21, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DEALER ADJUSTED THE STEERING, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,956.
Electrical system, Aug 14, 2014
VEHICLE STALLS OUT AND LOSES TOTAL POWER (ENGINE SHUTS OFF ) WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS NO PATTERN AS TO WHEN OR WHY IT OCCURS THIS IS EXTREMELY HAZARDOUS, TRYING TO STEER YOUR SUDDENLY POWERLESS VEHICLE TO THE SHOULDER OF THE ROAD AND OUT OF HARMS WAY. *TR
Air bags, Aug 7, 2014
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 7, 2014
I HAVE RECEIVED RECALL M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL, 3 TIMES IN 2 YEARS, EACH TIME I TAKE IT TO MY CHRYSLER DEALER, STEVENS CREEK CHRYSLER AND DODGE, SAN JOSE CA, THEY SAY THE PARTS ARE ON BACK ORDER AND THAT THEY WILL CALL ME, NEVER HAPPENED. *TR
Air bags, Aug 6, 2014
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Aug 6, 2014
ENGINE LIGHT KEEPS COMING ON ALL CODES ARE CHECKED, REPAIRED, REPLACED. PCM HAS BEEN REPLACED TWICE AND WAS TOLD THAT IT IS IN NEED OF REPLACEMENT AGAIN! COULD THERE BE AN INTERNAL PROBLEM WITH THE COMPUTER SYSTEM? *TR