2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints
1,295 reports, newest first.
Vehicle speed control, Mar 13, 2007, crash
CAR WAS PARKED IN GARAGE. I PUT MY FOOT ON THE BRAKE, PUT THE CAR INTO REVERSE AND THE CAR LITERALLY SHOT OUT OF THE GARAGE STRAIGHT INTO A TREE. MY DRIVEWAY IS CURVED - FORTUNATELY THE TREE STOPPED THE CAR OR I WOULD HAVE BEEN IN THE STREET. IMPACT TOTALED THE CAR, BROKE THE GAS TANK WHICH MAY CAUSE ENVIRONMENTAL ISSUES ON MY PROPERTY. IT PROBABLY TOOK LESS THAN 2 SECONDS TO TRAVEL OUT OF THE GARAGE AND THEN 54 FEET UP THE DRIVEWAY INTO THE TREE. I FELT AS IF IT WERE AIRBORNE. *JB
Visibility, Mar 9, 2007
IN JUNE OF 2006, MY FRONT PASSENGER WINDOW FELL DOWN. I TOOK IT TO THE DEALERSHIP TO BE REPLACED AND WAS TOLD IT WAS THE REGULATOR. I HAD TO PAY $200 OUT OF POCKET. THE SAME EXACT THING HAPPENED TO MY LEFT PASSENGER WINDOW IN MARCH OF 2007. THIS TIME IT COST ME OVER $400. DAIMLER CHRYSLER HAS NOT BEEN COOPERATIVE. OBVIOUSLY THIS IS A JEEP DEFECT AS THE SAME THING HAS HAPPENED TO BOTH WINDOWS, BOTH OF WHICH I RARELY USE. *JB
Seats, Mar 5, 2007, fire
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH THE HEATED SEAT WAS EXTREMELY WARM. THE CONTACT STATED THAT SHE FELT A PINCH ON HER LOWER BACK NOTICED A HOLE, AND A RED GLOWING ILLUMINATING LIGHT FROM THE SEAT. THE CONTACT TURNED THE HEATED SEAT SWITCH OFF AND ATTEMPTED TO PUSH ON THE SEAT TO REMOVE THE RED GLOW. THE DEALER ADVISED THE CONTACT TO TURN THE TEMPERATURE DOWN. THE DEALER INSPECTED THE SEAT AND ADVISED THE CONTACT THAT THERE WAS A RECALL 06V197000 FOR THE HEATED SEAT. THE VEHICLE WAS REPAIRED, AND THERE HAVE BEEN NO FAILURES SINCE THE REPAIR. THE CURRENT MILEAGE WAS 28,000. *AK
Seats, Mar 3, 2007
I RECEIVED THE INITIAL RECALL NOTICE FROM DAIMLER CHRYSLER IN AUGUST 2006 CONCERNING THE OVERHEATING OF THE SEAT ELEMENTS IN MY 2004 JEEP GRAND CHEROKEE. I CONTACTED THE DEALERSHIP AND THEY WERE WAITING ON PARTS. THEY WERE GOING TO CALL ME WHEN MY RECALL PARTS ARRIVED. I HAVE NOT HEARD ANYTHING SINCE. *JB
Seats, Mar 2, 2007
TL*- THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE AND STATED THAT THE DEALER HAD NOT PERFORMED THE RECALL REPAIRS FOR THE VEHICLE HEAT SEAT ELEMENT. THE CONTACT HAD BEEN DEALING WITH THE DEALER FOR OVER A YEAR IN A HALF, AND THEY HAD TOLD HER THAT THERE WERE NO ANY PARTS AVAILABLE. THE CONTACT DID NOT KNOW WHAT STEPS TO TAKE . THE FAILURE MILEAGE WAS 26000, AND THE CURRENT MILEAGE WAS 38000.*AK
Seats, Mar 2, 2007
TL*- THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST 2006 FOR THE SEAT HEATER. SINCE THEN CONTACT MADE 3 APPOINTMENTS AND THEY ALL HAVE BEEN CANCELED BECAUSE THE DEALERSHIP COULDNOT GET THE PARTS THAT WERENEEDED TO PERFORM THE RECALL WORK ON THE 2004 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 38500, AND THERE HAD BEEN NO FAILURES TO DATE.*AK
Visibility, Other or unspecified, Mar 1, 2007
2004 JEEP GRAND CHEROKEE HVAC SYSTEM BLEND DOORS HAVE FAILED, SO THAT AUTOMATIC CLIMATE CONTROL SYSTEM FAILS TO CONTROL TEMPERATURE AND BLOWS VERY HOT OR COLD AIR AT INAPPROPRIATE TIMES. IMPOSSIBLE TO MAINTAIN CONSTANT TEMPERATURE IN THE VEHICLE. *JB
Seats, Feb 27, 2007, fire
TL* - THE CONTACT CALLED REGARDING THE 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED ON 2/27/06 THE DRIVER'S SIDE HEATED SEAT ELEMENT WAS REPLACED DUE TO THE DRIVER'S SEAT CATCHING ON FIRE. THE SEAT WAS ALSO REPLACED. ON FEBRUARY 2, 2007 THE SEAT STARTED TO SMOKE. THE DRIVER WAS ABLE TO TURN THE SWITCH OFF BEFORE ANY FURTHER DAMAGE WAS DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CONTACT STATED THAT THE DEFECTIVE HEATED SEAT ELEMENT WAS REPLACED WITH ANOTHER DEFECTIVE HEATED SEAT ELEMENT. THE CONTACT RECEIVED RECALL 06V197000 FOR THE HEATED SEAT ELEMENT.*AK
Visibility, Feb 27, 2007
AC/HEATER WJ 2004 GRAND CHEROKEE BLEND DOORS. *JB
Latches/locks/linkages, Feb 25, 2007
LOCKS FAILED IN DECEMBER OF 2006. CANNOT LOCK UP THE CAR. DEALER CHARGED ME 100.00 DOLLARS TO TELL ME THAT THE UNIT INSIDE THE DOOR FAILED. WANTS 500.00 DOLLARS TO REPAIR IT. THE CAR IS A 2004 MODEL JEEP GRAND CHEROKEE. *NM
Engine and engine cooling, Feb 24, 2007
2004 JEEP GRAND CHEROKEE 4.7 V8. STALLS AT STOPS. VEHICLE THEN HAS TO BE RESTARTED BEFORE TRAFFIC CRASHES INTO YOU. JEEP CANNOT LOCATE PROBLEM AND IS UNWILLING TO AID OR CORRECT PROBLEM. VEHICLES HAS DONE THIS A DOZEN TIMES WITHIN A MONTH.
Visibility, Feb 21, 2007
HEATER BLEND DOOR BREAKING. *JB
Visibility, Feb 19, 2007
AUTO CLIMATE CONTROL SYSTEM PROBLEMS, BLOW COLD AIR FROM ONE SIDE AND HOT FROM THE OTHER VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *NM
Seat belts, Feb 16, 2007
THE RETRACTABLE LOCKING MECHANISM ON BOTH LEFT AND RIGHT REAR PASSENGER SEAT BELTS ARE NO LONGER LOCKING. INFANT CAR SEATS SECURED IN BOTH THE LEFT REAR AND RIGHT REAR SEATS ARE NO LONGER STABILIZED WITH THE SEAT BELTS. *JB
Visibility, Feb 16, 2007
NO SPECIFIC EVENT LED TO THE FAILURE. TURNED THE CAR ON ONE DAY AND THE HEAT/DEFROST SYSTEM NO LONGER WORKED. *NM
Visibility, Equipment, Feb 14, 2007
I OWN A 2004 JEEP GRAND CHEROKEE LIMITED WITH 66,000 MILES. IN AUGUST 2006, THE AC QUIT FUNCTIONING WHEN AIR TEMPERATURES EXCEEDED 85F. AFTER A RECALIBRATING, EVERYTHING SEEMED FINE. BUT WHEN THE TEMPERATURE DROPPED THE PASSENGER HEAT FAILED WHILE THE DRIVERS SIDE CONTINUED TO FUNCTION. THE DEALERSHIP REPLACED THE "BLEND AIR ASSEMBLY" PER THE TSB - AT MY EXPENSE. DIDN'T FIX THE PROBLEM SO THEY RECALIBRATED THE SYSTEM AGAIN. WORKED FOR ABOUT 1 MONTH. THEN NO HEAT ON THE DRIVER SIDE WHILE PASSENGER SIDE HAS HEAT FROM THE TOP VENT BUT NOT THE LOWER. THE RIGHT SIDE BLEND DOORS HAVE BEEN REPLACED TWICE & SYSTEM RECALIBRATED 4 TIMES- AGAIN AT MY EXPENSE. STILL NO HEAT ON DRIVERS SIDE OR LOWER PASSENGER SIDE. KEEPING THE WINDSHIELD IS PROBLEMATIC IN POOR WEATHER CONDITIONS. SERVICE MANAGER SAYS HE ISN'T GETTING ANY HELP FROM DAIMLER CHRYSLER. AS TEMPERATURES HAVE BEEN BELOW ZERO THIS IS A SERIOUS SAFETY HAZARD. *JB
Visibility, Feb 14, 2007
2004 GRAND CHEROKEE LIMITED 43,000 MILES NO HEAT ON PASSENGER SIDE. PURCHASED USED AT 38,000 MILES FROM CHRYSLER DEALER. FLORIDA RESIDENT AND DID NOT TRY HEAT UNTIL DECEMBER. *NM
Engine and engine cooling, Feb 12, 2007
2000 JEEP GRAND CHEROKEE CUSTOMER HAS CONCERNS ABOUT RECALL F-25 ELECTRIC RADIATOR FAN**CC THE CONSUMER HAD THE WORK PERFORMED ON THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER WOULD LIKE TO SUBMIT PAPERWORK TO BE REIMBURSED. *JB
Seats, Feb 12, 2007
DAIMLER CHRYSLER SENT A "SAFETY RECALL F17-HEATED SEAT ELEMENTS" LETTER IN AUGUST, 2006. IT STATES THAT THE HEATING ELEMENTS "MAY OVERHEAT AND CAUSE AN INTERIOR FIRE...". IT GOES ON TO RECOMMEND THAT WE "CONTACT YOUR DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT" TO REPLACE THE HEATING ELEMENTS. WE CONTACTED THE JEEP DEALER IN SALEM, OREGON IN SEPT. 2006, AND IT ADDED US TO A WAITING LIST. IT IS NOW FEBRUARY, 2007 AND WE ARE STILL WAITING. THE DEALER TODAY ADVISED THAT SO FAR, IT HAS ONLY RECEIVED PARTS FROM ITS SUPPLIER TO REPLACE 8 SEAT ELEMENTS AND IS WAITING FOR MORE. WE ARE AROUND 20+ CUSTOMERS ON A LIST OF 35 STILL WAITING FOR PARTS AND WITH NO PROJECTION OF WHEN MORE PARTS MIGHT ARRIVE. MEANWHILE, WE CONTINUE TO DRIVE WITH A POTENTIAL FIRE DANGER INSIDE OF OUR VEHICLE. *NM
Visibility, Feb 7, 2007
2004 JEEP GRAND CHEROKEE - HVAC SYSTEM EXHIBITS LOUD CREAKING/GROANING SOUNDS FROM DASH. ALSO SYSTEM EXHIBITS WIDELY FLUCTUATING TEMPERATURES. THE SYSTEM IS THE ELECTRONIC DUAL-ZONE CLIMATE CONTROL. DEALERS EXPLANATION "EVERYTHING IS FINE, THEY ALL DO THAT." *JB
Visibility, Feb 5, 2007
TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE HAS PROBLEMS IN THE WINTER WEATHER WHEN USING THE HEATER IN THE VEHICLE. THE CONTACT STATED THAT WHEN TURNING ON THE HEAT IN THE VEHICLE THE PASSENGER SIDE AIR VENTS BLOWS OUT COLD AIR. HE STATED THAT WHILE DRIVING AND THE HEAT WASTURNED ON THE PASSENGER SIDE BLEW COLD AIR AND THE WINDOWS BECOME FOGGY. HEWAS UNABLE TO SEE CLEARLY OUT OF THE WINDOWS. HE HAD CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THIS IS AN ONGOING COMPLAINT. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT HAS NO CASE #. *AK
Vehicle speed control, Jan 31, 2007
TL* - THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACTS VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES, WHICH ALMOST CAUSED A COLLISION ON THE HIGHWAY. NO MATTER HOW HARD HE APPLIED THE BRAKES THE VEHICLE WOULD NOT STOP IMMEDIATELY. THIS FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT DROVE THE VEHICLE TO THE DEALER, WHO STATED THAT THE GAS PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND HE WAS ENGAGING BOTH AT ONE TIME. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. THE CONTACT HAD SPOKEN TO SEVERAL OWNERS AND THEY ARE EXPERIENCED THE SAME FAILURE. THE FAILURE OCCURS OCCASIONALLY IN THE MORNING. *AK UPDATED 08/13/07 *TR
Visibility, Jan 30, 2007
I OWN A JEEP GC LIMITED, LAST WEEK THE HEATER FAILED ON THE PASSENGER SIDE VENTS, AND HAVE NOT BEEN RESTORED YET. *JB
Seats, Jan 30, 2007
TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE RECEIVED RECALL 06V197000 FOR A FRONT SEAT HEATER FAILURE ON 08/2006, AND STILL HAS NOT RECALL REPAIRS DONE. THE CONTACT STATED THAT THE DEALERSHIP HAD INFORMED HIM LAST WEEK THAT THE PARTS WERE NOT STILL AVAILABLE.*AK
Visibility, Jan 28, 2007
HEAT/VENTILATION SYSTEM FAILING TO TEMPER AIR IN CABIN PROPERLY DUE TO DEFECTIVE BLEND AIR DOOR MECHANISM. *NM