2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/4/16 *CN 4/19/18*JB
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER (P41 / NHTSA 14V-438) IN *JULY 2014 REGARDING MY 2007 JEEP GRAND CHEROKEE. I TOOK MY CAR INTO THE DEALER (STEPHEN WADE AUTO, SAINT GEORGE,UTAH) AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CONTACT ME WHEN THEY HAD NEWS. I CALLED STEPHEN WADE ONE YEAR LATER IN *JULY 2015*. THEY SAID THE PART WAS STILL NOT AVAILABLE AND THEY WOULD CALL ME. TODAY ( OCT. 13, 2015 ) I RECEIVED ANOTHER SAFETY RECALL NOTICE BUT THIS TIME IT IS FROM FIAT CHRYSLER FOR EXACTLY THE SAME RECALL AS I RECEIVED JULY 2014. I DECIDED TO CONTACT YOU / NHTSA. I DON'T WANT THE UTAH HIGHWAY PATROL TO BE PICKING ME UP WITH A BLOTTER ON THE INTERSTATE 15 WHEN I GO AIR BORN BECAUSE SOMEONE CAN'T SUPPLY A REPLACEMENT IGNITION SWITCH. THIS HAS DEFINITELY PUT A CRAMP ON MY ABILITY TO VISIT THE GRANDSON BECAUSE HE'S 350 MILES AWAY AND I'M REALLY NOT PLEASED HOW THIS IS BEING HANDLED BY ???? IF YOU NEED COPIES / PHOTOS OF MY NOTICES, PLEASE CONTACT ME AND I'LL GLADLY UPLOAD THEM TO YOU. SHOULD I CONTACT A LAWYER ? THANK YOU FOR YOUR TIME. *TR
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/19/16 LN *JS
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/14/16 LN;DEALER STILL DO NOT HAVE PARTS, STILL NOT FIXED UPDATED 04/18/18*JB
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 02/03/16 *BF UPDATED 4/18/18*JB *JS
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURE. THE VEHICLE WAS DIAGNOSED; HOWEVER, THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE BATTERY WAS REPLACED AND THE FAILURE PERSISTED. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A TURN, VARIOUS ELECTRICAL FUNCTIONS WERE LOST AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS SHUT OFF AND RESTARTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 89,500. UPDATED 1/12/2016 *CN THE CONSUMER STATED THE IGNITION SWITCH AND LOCK CYLINDER WERE REPLACED. UPDATED 02/04/16.*JB
Steering, Electrical system, Oct 8, 2015, crash
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Oct 7, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/01/16 *BF *JS
Steering, Oct 6, 2015
CAR HAS LOST POWER WHILE DRIVING -WENT INTO NEUTRAL. HAVE TRIED JEEPS 800 NUMBER FOR INFO ON RECALL--LINE IS ALWAYS BUSY.RECEIVED RECALL NOTICE IN SUMMER 2014
Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA THE CONSUMER STATED THE PART WAS FINALLY REPLACED AFTER WAITING FOR 18 MONTHS. UPDATED 01/19/16.*JB
Power train, Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTED CONTINUOUSLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Electrical system, Oct 5, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.