2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Dec 11, 2014
WHEN DRIVING MY VEHICLE ON THE HIGHWAY I NOTICED THAT ALL OF THE WARNING LIGHTS ON MY DASHBOARD WERE FLASHING ON AND THEN OFF AGAIN, THIS HAPPENED NUMEROUS TIMES. IT STOPPED AFTER A FEW MINUTES. MY FUEL, TACHOMETER, SPEEDOMETER, OIL PRESSURE GAUGES ALSO WENT FROM THE ON TO OFF POSITIONS. I NOTIFIED MY CAR DEALERSHIP AND BROUGHT THE VEHICLE IN FOR REPAIR, THE SERVICE MANAGER SAID " THEY CAN'T FIND THE PROBLEM IF IT DOESN'T PRESENT ITSELF " SO I DROVE THE VEHICLE BACK HOME. WEEKS HAD PASSED AND THE SAME THINGS HAPPENED AGAIN, ALL THE WARNING LIGHTS CAME ON THEN THEY WENT OFF NUMEROUS TIMES, THE GAUGES WENT ON AND OFF ALSO. I CALLED THE DEALERSHIP AGAIN, THEY TOLD ME TAKE OFF ANY UNNECESSARY ITEMS OFF THE KEYRING THIS COULD BE THE PROBLEM. I TOLD THE DEALERSHIP THAT " I DON'T HAVE ANYTHING ON MY KEYRING" THEY TOLD ME THEY WOULDN'T BE ABLE TO FIND THE PROBLEM UNLESS IT PRESENTS ITSELF. I SPOKE TO A MECHANIC WHO HAS 30 YRS OF EXPERIENCE IN AUTO REPAIRS AND ELECTRICAL TROUBLESHOOTING. HE TOLD ME IT WAS PROBABLY THE IGNITION CUT-OFF SWITCH OR SHORT IN THE WIRING HARNESS THAT WAS CAUSING MY PROBLEMS. HE TOLD ME TO RESEARCH IT ON THE INTERNET. I DID AND I FOUND OTHER JEEP OWNERS WITH THE SAME ISSUE AND RESOLVED IT WITH A REPAIR. MY QUESTION IS THIS. WHY WON'T CHRYSLER OWN UP TO THIS PROBLEM AND FIX IT? *TR
Electrical system, Dec 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Dec 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,707.
Electrical system, Dec 10, 2014
ALL DASHBOARD LIGHTS COME ON AS IF CAR IS STALLING OR IGNITION SWITCH IS BEING TURNED OFF. MOMENTARY LOSS OF POWER STEERING AND BRAKES. POTENTIALLY VERY DANGEROUS SITUATION. DEALERSHIP (TOM O'BRIEN JEEP) REFUSES TO FIX AND TELLS ME TO JUST WAIT FOR THE RECALL NOTICE. *TR
Electrical system, Engine, Dec 10, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Air bags, Dec 10, 2014
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. *TGW THE CONSUMER STATED THE DEALER INSTALLED THE ORC JUMP HARNESS. HOWEVER, THE AIR BAG AND SEAT BELT INDICATOR LIGHTS WERE STILL ON, WHICH THE MECHANIC ACKNOWLEDGED, BUT STATED THERE WOULD BE A CHARGE FOR INSPECTING THE VEHICLE. THE CONSUMER STATED SINCE THE LIGHTS WERE STILL ON, THE DEALER DID NOT RESOLVE THE PROBLEM PURSUANT TO THE RECALL. *JB
Engine, Dec 8, 2014
I HAD RECEIVED A NOTICE IN THE MAIL REGARDING A RECALL ON MY JEEP. I HAVE CALLED MULTIPLE DEALERSHIPS AND HAVE BEEN TOLD THAT THE PARTS HAVEN'T EVEN BEEN DISTRIBUTED YET. WHEN I CALLED AGAIN RECENTLY I WAS TOLD THE PARTS WEREN'T EVEN MADE YET AND TO MAKE SURE NOTHING HEAVY WAS HANGING FROM MY KEYS. USE MY CAR EVERYDAY AND I'M CONCERNED FOR MY SAFETY. THERE HAS BEEN MULTIPLE TIMES WERE THE CAR HAS SHUT OFF ON MY AND/ OR HAS HAD NO POWER TO IT WHEN DRIVING. I FEEL AS THOUGH NO ONE IS HELPING US WITH THIS MATTER. I WOULD LIKE ANSWERS INSTEAD OF BEING LEFT IN THE DARK. THANK YOU FOR YOUR TIME. *TR
Electrical system, Engine, Dec 7, 2014
IN MAY OF 2014 I REPLACED MY STARTER BECAUSE WHEN I WOULD ATTEMPT TO START MY VEHICLE IT WOULD CRANK BUT THE ENGINE WOULD NOT TURN OVER. THE CONDITION PERSISTED EVEN AFTER PUTTING ON AN NEW STARTER. I EVENTUALLY WENT TO A JEEP DEALER AND THEY WERE UNABLE TO REMEDY THE PROBLEM. I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT P41/NHTSA 14V-438 RECALL BUT WAS NOT GIVEN A TIME FRAME AS TO WHEN I WOULD BE ABLE TO TAKE THE VEHICLE IN FOR SERVICING. IN THE MEANTIME I CONTINUE TO DRIVE THE ONE VEHICLE AND IT HAS CONTINUED TO NOT START IN INSTANCES WHEN I NEED IT MOST. IT HAS DONE SO WHILE MY WIFE HAD THE VEHICLE WHICH HAS CAUSED ME GREAT DISTRESS AS SHE WAS ALONE AND PANICKED WHEN IT HAPPENED. THE VEHICLE DOES START EVENTUALLY AFTER ABOUT 20 MINUTES OR SO. THIS IS UNSAFE AND UNACCEPTABLE. WE SPOKE TO A REPRESENTATIVE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND SHE TOLD US SHE COULD NOT SAY WHEN THE PART WOULD BE AVAILABLE. SHE WENT ON TO SAY WE COULD WAIT IT OUT OR TRADE IT IN AND BASICALLY TACK ON THE AMOUNT OWED ON TO THE PURCHASE OF ANOTHER VEHICLE. THIS IS NOT AN OPTION. THIS SITUATION IS VERY INCONVENIENT AS I USE THE VEHICLE PRIMARILY TO COMMUTE TO WORK AND IF UNABLE TO DRIVE TO WORK OUR HOUSEHOLD INCOME WILL TAKE A HUGE BLOW. WE SEEK REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Dec 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000. ## VIN PASSED ## 2007 JEEP CHEROKEE ##
Electrical system, Dec 2, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 26, 2014
LATE AUGUST, WE RECEIVED RECALL NOTICE CONCERNING IGNITION SWITCH AND/OR KEYS. WE WERE TO DISCONNECT ALL KEYS AND USE ONLY THE IGNITION KEY WHILE DRIVING THE CAR. CHRYSLER SAID WE WOULD GET A FOLLOW-UP NOTICE WHEN THE PART WAS AVAILABLE AND THEN WE COULD SCHEDULE THE REPAIR WITH THE LOCAL DEALER. TODAY, NOV. 26, THE DEALER TOLD US THE PART HAD NOT EVEN BEEN MADE YET!!!! HOW CAN THIS HAPPEN? NEED TO GET THIS PROBLEM RESOLVED ASAP!!!
Electrical system, Vehicle speed control, Nov 24, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATES THAT WHILE DRIVING APPROXIMATELY 70 MPH, ALL LIGHTS ON THE CONTROL PANEL ILLUMINATED AND THE VEHICLE DECELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical system, Nov 21, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. ON OCCASION, THE VEHICLE WOULD FAIL TO START WHEN THE KEY WAS PLACED IN THE IGNITION. THE FAILURE MILEAGE WAS 40,000.
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER:14V43800 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Nov 19, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE WAS INTERMITTENT AND WOULD USUALLY OCCUR WHILE MAKING RIGHT TURNS. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER AGAIN WHO STATED THAT IT NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED BY THE CONTACT, BUT THE FAILURE RECURRED. SHORTLY AFTER, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Electrical system, Nov 18, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 18, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND RESUMED NORMAL OPERATION INDEPENDENTLY. IN ADDITION, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE COMPUTER MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Nov 17, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Electronic stability control (ESC), Engine, Nov 16, 2014
NUMEROUS TIMES I'VE BEEN DRIVING AND MY CAR HAS LOST POWER AND I'VE HAD TO RESTART THE ENGINE. SOMETIMES IT TAKES A WHILE FOR MY CAR TO START ON THE FIRST TURN OF THE KEY. THE START GETS DRAGGED ON. SOMETIMES ALL MY CHECK ENGINE LIGHTS COME ON WITH EVERY OTHER LIGHTS AS WELL. SEVERAL TIMES I HAVE TO WAIT THEN START THE CAR AND IT WILL TURN ON. BESIDES THE CAR COMPLETELY TURNING OFF WHILE I'M DRIVING, NOW MY CAR WON'T TURN ON AT ALL. THE BATTERY IS FINE. RADIO AND EVERYTHING TURNS ON. BUT THE IGNITION WON'T CLICK OVER AND START MY CAR. SO, NOW I AM WITH NO CAR FOR WORK. I CALLED CHRYSLER HEADQUARTERS FOR MY CALLS RECALL BACK IN SEPTEMBER AND WAS TOLD THEY ARE OUT OF THE PART THEY NEED. MY CAR WORKED THEN, JUST VERY SKETCHY, SO I WAS OK WAITING, JUST EXTREMELY CAUTIOUS. NOW IT WON'T EVEN TURN ON, I CALLED JEEP, THEY SAID THEY ARE STILL WAITIN FOR THE PART AND ALL I CAN DO IS WAIT ON THE LIST. THEY WON'T EVEN GIVE ME A LOANER SINCE IT'S A RECALL ISSUE AND NOT A "SERVICE" ISSUE. I HAVE NO CAR, AND NOT THE MONEY FOR A NEW ONE, SO NOW I'M AT A LOSS. *TR
Electrical system, Nov 14, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Electrical system, Nov 13, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Steering, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS TAPPED CAUSING THE VEHICLE TO LOCK UP AND SIEZE. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,121. UPDATED 1/13/15*CN UPDATED 10/5/2015*JS
Electrical system, Nov 12, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 10, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE KEY RELEASED FROM THE IGNITION CAUSING THE ENGINE TO STALL. AS A RESULT, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, Electrical system, Engine, Nov 10, 2014
WHILE DRIVING MY 2007 JEEP GRAND CHEROKEE (11/8/14) I WAS AT A RED LIGHT AND THE VEHICLE JUST CUT OFF! I HEARD A BEEPING SOUND AND NOTICED ALL THE LIGHTS ON THE DASH BOARD WERE OFF WHILE THE CAR WAS IN "DRIVE". I PUT THE CAR IN "PARK" & TURNED THE KEY IN THE "OFF" POSITION--WAITED A FEW MINUTES & STARTED THE CAR AGAIN. I HAD MY MOTHER WITH ME & TOLD HER ABOUT THE "RECALL" & THIS WAS IT...THE IGNITION SWITCH (RECALL P41). WE DECIDED TO GO HOME & WHEN I PULLED IN HER DRIVEWAY, THE SAME THING HAPPENED AGAIN...THE ENGINE JUST CUT OFF! I'M VERY AFRAID TO DRIVE MY JEEP NOW...THIS COULD HAVE HAPPENED WHILE I WAS ON THE HIGHWAY!! SOMETHING NEEDS TO BE DONE NOW!! THIS IS MY ONLY MEANS OF TRANSPORTATION!! WHAT PROCEDURES DO YOU HAVE IN PLACE TO ASSIST PEOPLE UNTIL YOU ARE ABLE TO GET THE REPLACEMENT PART(S)? LIVES ARE AT STAKE!! *TR