2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Nov 5, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). THE VEHICLE STARTER HARNESS AND ALTERNATOR BURNED OUT DUE TO THE FAULTY IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL AND THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNAVAILABLE.
Electrical system, Nov 5, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 27, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electronic stability control (ESC), Engine, Oct 21, 2014
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
Electrical system, Service brakes, Engine, Oct 14, 2014
I WAS COMING TO A STOP AT A STOPLIGHT AND EVERYTHING WENT DEAD. I COULDN'T STOP THE VEHICLE SO IT HAD TO ROLL TO A STOP. AFTER, I COULD NOT RESTART IT. WE HAD TO PUSH IT TO THE SIDE. IT WAS TOWED TO DEALER. THE BATTERY WAS CHECKED ALONG WITH THE ENGINE. THEY SAID IT WAS THE IGNITION SWITCH AND THAT THERE WAS A RECALL. THEY SAID THEY DIDN'T HAVE THE PARTS THEN AND THEY'D CALL US WHEN IN. THEY NEVER DID. A YEAR GOES BY AND THIS HAPPENED AGAIN 2 WEEKS AGO. IT WAS TAKEN TO DEALER AND WE WERE TOLD IT WAS PART OF THE RECALL, BUT THEY COULD NOT GET THE PARTS TO FIX IT. THE DEALER SAID THEN TO WRITE JEEP AND COMPLAIN. *TR
Power train, Electrical system, Engine, Oct 14, 2014
WHILE ACCELERATING THE VEHICLE LOST POWER AND THE PRNDL LIGHTS ALL ILLUMINATED. AFTER A FEW SECONDS POWER RESUMED. THIS HAS HAPPENED SEVERAL TIMES AND THE CHECK ENGINE LIGHT HAS COME ON. WE HAVE BEEN TOLD ITS ERROR CODE U0404 AND THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED. IT APPEARS THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR VEHICLE. IT IS A SAFETY CONCERN BECAUSE IF IT HAPPENED DURING HIGH TRAFFIC TIMES IT COULD CERTAINLY CAUSE AN ACCIDENT. *TR
Electrical system, Oct 14, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Electrical system, Oct 11, 2014
RECALL # P41 NO PARTS AVAILABLE. VEHICLE STALING SINCE 1-14-14. *TR
Electrical system, Oct 10, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING IN INSTRUMENT PANEL AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Oct 10, 2014
RECALL P41 PARTS STILL UNAVAILABLE. WHEN WILL THEY BE AVAILABLE. *TR
Suspension, Oct 9, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY EXPERIENCE A VIOLENT FRONT END WOBBLE AND VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 50.
Electrical system, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL LIGHTS FLICKERED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING SEVERAL MINUTES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Engine, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OFF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Oct 4, 2014
TL-THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND WAS NOT SHIFTING INTO GEARS, ALL OF THE WARNING LIGHTS ILLUMINATED, THE VEHICLE OVER HEATED AND LOST POWER. ALSO THE ANTI FREEZE WAS SPRAYING FROM THE RADIATOR CAP. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE STARTER, TIRES AND TIRE SENSORS WAS REPLACED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. MF
Steering, Electrical system, Oct 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY MADE THE CONTACT AWARE THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 64 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Oct 2, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HESITATED BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY AND STARTER WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Electrical system, Oct 1, 2014
ON FOUR SEPARATE OCCASIONS MY JEEP HAS RANDOMLY NOT STARTED AFTER BEING TURNED OFF AND PARKED. THE FIRST TIME I HAD TO HAVE IT TOWED TO THE SHOP AND HAVE IT CHECKED OUT. THE MECHANIC COULD FIND NOTHING WRONG: STARTER, ALTERNATOR, BATTERY, & ELECTRICAL SYSTEMS ALL SEEMED FINE. THE CAR FINALLY STARTED WITH NO REPAIR WORK BEING PERFORMED. THIS HAS HAPPENED (3) MORE TIMES SINCE AUGUST, THE LATEST BEING TODAY. THERE IS NO RHYME NOR REASON TO HOW OR WHY IT HAPPENS. I HAVE SINCE LEARNED OF THE IGNITION SWITCH RECALL BY JEEP/CHRYSLER, AND IT SUPPOSEDLY AFFECTS THE YEAR AND MODEL OF MY JEEP. I HAVE BEEN TOLD THAT THE IGNITION SWITCH RECALL MAY VERY WELL BE THE REASON FOR MY PROBLEM, BUT AS OF YET I HAVE RECEIVED NO OFFICIAL RECALL NOTICE FOR MY CAR. WHEN I AM OUT DRIVING AND HAVE TO PARK I AM NOW AFRAID TO TURN MY CAR OFF FOR FEAR IT WONT START AGAIN. LIKEWISE, I AM ALSO AFRAID THE CAR IS JUST GOING TO TURN ITSELF OFF WHEN I AM DRIVING. I CALLED THE JEEP DEALERSHIP CLOSEST TO ME AND WAS INFORMED THAT THEY HAVE NOT BEEN OFFICIALLY NOTIFIED AS TO HOW THE RECALL PROCESS IS GOING TO WORK FOR THE IGNITION SWITCH ISSUE, SO THEY ARE UNABLE TO DO ANYTHING FOR ME AT THIS TIME. THEY ARE ALSO UNSURE AS TO WHEN THEY WILL RECEIVE ANY INFORMATION. *TR
Engine, Oct 1, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE SUDDENLY HESITATED, DRASTICALLY REDUCED SPEED AND STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE SERVICE ENGINE SENSOR CONTINUED TO STAY LIT EACH TIME THE CONTACT WAS DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED AND A TUNE UP WAS REQUIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR AND THE LIFT GATE SENSOR ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE LIFT GATE SENSOR. ALSO, THE DEALER REPLACED THE PCM SENSOR AND UPON LEAVING THE DEALERSHIP THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR ILLUMINATING AGAIN. THE AUTHORIZED DEALER PROVIDED FURTHER INSPECTION FROM TWO TECHNICIANS, WHO WERE NOT ABLE TO REMEDY THE FAILURE WITH THE SERVICE ENGINE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Service brakes, Engine, Oct 1, 2014
2007 GRAND CHEROKEE REPEATEDLY LOST ENGINE POWER, POWER STEERING AND BRAKING. UNCLEAR ON LOSS OF AIRBAGS. VEHICLE TAKEN TO BOB CALDWELL JEEP DEALERSHIP IN COLUMBUS, OH. WE WERE INFORMED THAT NO RECALL EXISTED FOR THAT YEAR/MODEL. WHEN WE RETURNED HOME WE RECEIVED NOTIFICATION FOR CHRYSLER REGARDING DETAILS OF RECALL. IMMEDIATELY CALLED DEALERSHIP AND THEY WERE LIKE "OH, THAT RECALL". THEY HAD GIVEN US A $4000 QUOTE TO REPAIR THE PROBLEM PRIOR TO OUR BRINGING THE ACTUAL RECALL NOTIFICATION FOR CHRYSLER. CALDWELL THEN TOLD US THAT NO PART EXISTED AND THEY COULDN'T HELP US. TODAY I CONTACTED CHRYSLER AND RECEIVED A REFERENCE #693786. IT IS SUPPOSED TO TRACK THE NON MANUFACTURED PART WHEN IT ACTUALLY SHIPS AT AN UNKNOWN FUTURE DATE. CHRYSLER IS NOT ABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME..AT THIS POINT ACTUALLY THEY CANNOT FIX AT ANY TIME AS PART DOES NOT EXIST. THIS SITUATION PUTS MY FAMILY AT GREAT RISK. CHRYSLER STATES JEEP IS SAFE TO DRIVE...LET'S HOPE SO FOR OUR SAKE. *TR
Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS MIGHT BECOME AVAILABLE AT A MINIMUM OF SIXTY DAYS. THE CONTACT REFUSED TO DRIVE THE VEHICLE AT THIS TIME OR DURING INCLEMENT WEATHER BECAUSE OF THE POTENTIAL SAFETY RISK. THE CONTACT PURCHASED THE VEHICLE IN JUNE 2007 AND WAS THE ORIGINAL OWNER. THE CURRENT MILEAGE WAS 49,000. THERE WERE NO FAILURES AT THIS TIME. UPDATED 12/01/14*LJ UPDATED 10/13/2015*JS
Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). THE DEALER WOULD NOT BE ABLE TO REPAIR THE VEHICLE FOR ONE MONTH BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PAM
Electrical system, Sep 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Sep 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V54000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 133,000.