2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Sep 25, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE WOULD RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Air bags, Electronic stability control (ESC), Sep 24, 2014
UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. *TR
Electrical system, Sep 22, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Electrical system, Sep 21, 2014
I HAVE BEEN HAVING TROUBLE STARTING MY 2007 JEEP GRAND CHEROKEE FOR MONTHS. FIRST I CHANGED THE BATTERY THAT WAS OVER $170 DOLLARS , THEN A FEW WEEKS AGO THE STARTER THAT WAS $340 DOLLARS MEANWHILE THE PROBLEM WAS THE IGNITION SWITCH .I BROUGHT MY CAR BACK TO MY MECHANIC AND NOW HE TELLS ME IT IS THE IGNITION SWITCH THAT SAME DAY I RECEIVE IN THE MAIL A RECALL NOTICE FROM CHRYSLER FOR THE IGNITION SWITCH. CHRYSLER ALSO STATES THAT THEY DO NOT HAVE ANY PARTS TO FIX THE PROBLEM AND THAT THE CAR IS TOTALLY UNSAFE TO DRIVEIN THEIR RECALL NOTICE. I NEED A CAR TO GO TO MY APPOINTMENTS FOR WORK I CANNOT DEPEND ON THIS CAR AND IT IS UNSAFE TO DRIVE. THEREFORE I HAVE TO RENT A CAR AND CHRYSLER SHOULD PAY FOR THE RENTAL CAR THAT I NEED TO DRIVE DURING THE PERIOD THAT THEY DO NOT HAVE PARTS FOR MY CAR. I ALREADY CALLED MY LOCAL DEALER AND THEY SAID SPEAK TO CHRYSLER. I CALLED THEIR TOLL FREE NUMBER 1 800 992 1997 AND RECEIVED AN INCIDENT NUMBER OF #[XXX]. THE PERSON I SPOKE TO WAS [XXX] SHE SAID SHE WAS ESCALATING MY CALL TO PARTS AND THEY WILL BE CONTACTING ME IN A FEW DAYS. IT IS NOW SUNDAY SEPTEMBER 21ST AND I AM RENTING A CAR AS OF TODAY BECAUSE CHRYSLER DOES NOT HAVE PARTS TO FIX THE CAR THEY MANUFACTURED. CHRYSLER MUST BE HELD RESPONSIBLE FOR ALL COSTS AND INJURIES RELATED TO THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Engine, Sep 17, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Electrical system, Sep 16, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED AND WAS NOT READING THE CORRECT READING LEVELS FOR THE FUEL AND SPEEDOMETER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THAT THERE WAS AN ELECTRICAL FAILURE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Electrical system, Sep 16, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 48 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. ON ANOTHER OCCASION, THE VEHICLE STALLED AT A STOP LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V348000 (ELECTRICAL SYSTEM) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Engine, Sep 16, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Sep 15, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND SWERVE FROM SIDE TO SIDE UNCONTROLLABLY. THE CONTACT CRASHED THE VEHICLE INTO THE LEFT EXPRESSWAY WALL. THE VEHICLE SPUN AROUND AND CRASHED INTO THE RIGHT SIDE OF THE EXPRESSWAY WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE WAS DUE TO THE ENGINE CYLINDERS MISFIRING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Vehicle speed control, Engine, Sep 15, 2014
FOR A COUPLE YEARS MY JEEP GRAND CHEROKEE HAS EXPERIENCED SEVERAL EPISODES OF IGNITION SHUT OFF. I SPOKE WITH MY LOCAL DEALER AND THEY SAID IT WAS NOT AN ISSUE WITH JEEP, ONLY SOME DODGE MODELS. I PAID TO HAVE A 2ND COMPUTERIZED KEY MADE AT THE DEALERSHIP, AS DODGE WAS SAYING THEIR ISSUE WAS RELATED TO THE DRIVER HAVING OTHER KEYS ON IGNITION KEY RING. THIS WAY I HAD A SINGLE IGNITION KEY. STILL EXPERIENCED THE ISSUE. LAST TIME I WAS MAKING A LEFT HAND TURN FROM A SUBDIVISION ON TO A BUSY 2 LANE HWY WITH A POSTED SPEED OF 50 MILES PER HR. IGNITION SHUT OFF AS I STARTED TO CROSS THE RIGHT HAND LANE. FORTUNATELY I HAD ENOUGH FORWARD MOMENTUM TO CLEAR TRAFFIC AND CAME TO REST ON THE LEFT HAND SHOULDER BY A FARMERS FIELD. I FINALLY RECEIVED IN THE MAIL THE OFFICIAL CHRYSLER RECALL NOTICE FOR MY JEEP DUE TO IGNITION SHUT OFF. CALLED MY LOCAL DEALER THIS MORNING TO SET UP AN APPOINTMENT, ALTHOUGH THE RECALL SAID THEY WOULD CONTACT ME. WITH SEVERAL INCIDENTS, I FELT TIME WAS CRITICAL. MY DEALER ADVISED ME THEY HAD NOT RECEIVED THE OFFICIAL RECALL NOTIFICATION FROM CHRYSLER AND THEREFORE COULD NOT SCHEDULE THE REPAIR FREE OF CHARGE. IF HOWEVER I WANTED TO PAY FOR THE REPAIR THEY COULD SCHEDULE. I ADVISED THEM THAT WAS NOT ACCEPTABLE. EMAILED CHRYSLER CUSTOMER RELATIONS AND HERE ALSO, MY DISSATISFACTION AND WHAT APPEARS TO BE A WONTON DISREGARD FOR HUMAN SAFETY BY A MANUFACTURE AND THEIR REPRESENTATIVE. *TR
Electrical system, Sep 15, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, THE VEHICLE STALLED AND CRASHED INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/14*CN THE CONSUMER STATED THE VEHICLE HAD MULTIPLE ELECTRICAL FAILURES INVOLVING THE WINDOWS, SUNROOF, AND DASH LIGHTS. UPDATED 8/5/2015 *JS
Power train, Electronic stability control (ESC), Sep 15, 2014
HAD MY LOW MILEAGE/ PERFECTLY MAINTAINED JEEP IN FOR SERVICE. THEY PERFORMED THE N23 RECALL BECAUSE OF A FAULTY CHIP THAT CAUSES THE TRANSFER CASE TO GO INTO NEUTRAL AND ROLL AWAY. A WEEK OR SO AFTER HAVING THIS PERFORMED I WENT TO LOCK MY JEEP INTO 4WD LOW AND MY "SERVICE 4WD" MESSAGE APPEARS. IS READING THE SAME CODE EVERYONE ELSE WITH THIS PROBLEM IS HAVING AFTER HAVING THE N23 RECALL PERFORMED. 4WD LOW WORKED FLAWLESSLY WHEN I USED IT THE WEEK BEFORE TAKING IT INTO THE DEALER. WHATS FUNNY IS THE SERVICE WRITER SAID "THERE HAVE BEEN A FEW CASES THE 4WD LOW STOPS WORKING, BUT THOSE CARS HAD HIGH MILEAGE" WHEN I ASKED HIM WHAT THE RECALL WAS AND IF ANYTHING BAD HAD COME FROM IT. *TR
Power train, Electrical system, Other or unspecified, Sep 10, 2014
IT USUALLY TAKES A GOOD 10 TO 15 MINUTES TO START SOMETIMES THEN WHEN I DO GET IT STARTED I HAVE THE SAME ISSUES THAT I HAVE READ ABOUT ON THIS WEBSITE AND MANY OTHER WEBSITES. THE CAR WILL NOT GO OVER 20 MILES PER HOUR AND YOU HAVE TO PULL OFF THE ROAD, TURN OFF THE VEHICLE, WAIT AND TURN IT BACK ON. IT IS ALMOST LIKE THE JEEP HAS TO BE RESET. I HAVE TALKED WITH SEVERAL PEOPLE AND HAD THE CODES RAN. IT KEEPS COMING UP THAT IT IS THE SOLENOID AND STARTER. I HAVE READ ON MANY BLOGS ABOUT THE SAME ISSUE THAT THE SOLENOID WIRES ARE NOT PROTECTED FROM RAIN WATER IN THIS VEHICLE AND IT CAUSES THEM TO CORRODE OR GO BAD ALL TOGETHER. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. IF THEY KNOW THAT THE WIRES ARE NOT PROTECTED FROM RAIN WATER THEN THERE NEEDS TO BE SOME TYPE OF PROTECTION THAT THEY CAN PUT OVER THEM OR INSTALL A DIFFERENT KIND OF WIRE. THIS IS COSTING PEOPLE HUNDREDS OF DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER BEEN AN ISSUE. ALSO THIS IS A SAFETY HAZARD BECAUSE WHEN WE PULL OUT ON THE ROAD WE EXPECT OUR VEHICLE TO EXCEL PROPERLY AND GO OVER 20 MILES PER HOUR. *TR
Electrical system, Service brakes, Sep 6, 2014
THE FIRST INCIDENT OCCURRED IN A BRIEF MANNER. THE VEHICLE WOULD NOT START, SYSTEM STATED THAT THE VEHICLE WAS NOT IN GEAR. I TURNED THE KEY TO OFF. THEN TRIED AGAIN AND THE VEHICLE STARTED. I LEFT IN THE VEHICLE WITHOUT INCIDENT SEVERAL OTHER TIMES THAT DAY. THE NEXT DAY I ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. ONE OF THE ATTEMPTS THE BRAKE WOULD NOT DEPRESS. AFTER SEVERAL OTHER ATTEMPTS (OF ON TO OFF) THE VEHICLE STARTED. RAN NORMAL. ONCE TURNED OFF IT WOULD NOT RESTART. THE BRAKES ARE NORMAL AGAIN. ALL ELECTRICAL CABLES ARE ATTACHED, NO CORROSION. VEHICLE HAS FULL POWER TO OTHER COMPONENTS. YET THE STARTER IS NOT ENGAGING. THE SYSTEM IS NOT SHOWING ANY ERRORS. WE CALLED CHRYSLER (NOT A DEALER), ACCORDING TO OUR VIN THEY DETERMINED THAT THE VEHICLE IS NOT INCLUDED IN ANY OF THE IGNITION RECALLS. *TR
Power train, Aug 26, 2014
DRIVING ALONG TRYING TO PICK UP SPEED AND JUST HELD AT 40, WOULDN'T ACCELERATE. THIS HAPPENED PROBABLY 3-4 TIMES. TOOK IT TO DEALER, THEY COULDN'T FIND ANYTHING WRONG, SAID TRANSMISSION OPERATING NORMAL. IN 2012 IT STARTED NOT TO ACCELERATE BEYOND 20. I PULLED OUT OF A PARKING LOT FROM A RED LIGHT AND IT WOULDN'T ACCELERATE. I QUICKLY PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. I WAS AFRAID TO DRIVE IT HOME. I WAS AFRAID I WOULD GET SOMEWHERE WHERE I COULDN'T SAFELY PULL OVER. THE DEALER AT THAT TIME REPLACED FAULTED ESM MODULE AND SAID IT WAS FIXED AND IT WAS COVERED UNDER MY WARRANTY. IN JULY 2014 IT HAPPENED AGAIN, EXACT SAME THING. I PULLED OUT FROM A RESTAURANT ONTO A HIGHWAY AND HAD NO POWER, COULDN'T GO OVER 20. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF AND STARTED IT UP AGAIN AND HAD NO PROBLEMS THE REST OF THE WAY HOME. TOOK IT AGAIN TO THE DEALER AND HE SAID THERE WAS SOME UPDATE TO A RECALL THAT IT SHOULD BE FINE. 8/21/14 - JUST LAST WEEK IT DID IT AGAIN. I PULLED UP TO A RED LIGHT, STEPPED ON THE GAS WHEN IT TURNED GREEN AND HAD NO POWER. I QUICKLY PULLED OVER AND WAITED AND TRIED TO GO AGAIN, IT STILL HAD NO POWER. I TURNED IT OFF AND TRIED ONE MORE TIME, AND IT WORKED FINE THE REST OF THE WAY HOME AGAIN. IT'S A SAFETY HAZARD TO TURN ONTO A HIGHWAY OR BUSY ROADWAY AND HAVE TO QUICKLY PULL TO THE SIDE OF THE ROAD. THERE ISN'T ALWAYS A SAFE PLACE TO DO THIS, AND EACH TIME THERE HAS BEEN PEOPLE BEHIND ME THAT I WAS AFRAID TO BE REAR-ENDED OR CAUSING A PILEUP. *TR
Engine, Aug 14, 2014, fire
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Fuel system, Gasoline, Aug 14, 2014
HAVE RECEIVED A NOTIFICATION (SEVERAL MONTHS BACK) THAT THERE IS A RECALL ON THE FUEL TANK. IMPACT EXPLOSION RISK. EVERY TIME WE CALL THE LOCAL DEALERS--WE HAVE TRIED SEVERAL--NONE OF THEM HAVE A RESOLUTION, OR THEY SAY THEY DON'T HAVE THE PARTS. WHEN IS THIS GOING TO BE ADDRESSED? *TR
Engine, Aug 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND THE CHECK ENGINE INDICATOR WOULD ILLUMINATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Engine, Aug 1, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Power train, Jul 31, 2014
N23 RECALL WAS DONE A WHILE BACK WHICH HAS SINCE THEN TURNED INTO NO 4 WHEEL LOW/ NEUTRAL. I WAS ADVISED BY THE DEALER AS HAVE MANY PEOPLE IT SEEMS THAT IT'S THE TRANSFERCASE ACTUATOR MOTOR SO I REPLACED IT MYSELF IT WAS GOOD FOR A FEW WEEKS THEN CAME UP ON THE DASH AGAIN SERVICE 4 WHEEL DRIVE SYSTEM. CHRYSLER HAS SINCE CAME OUT WITH A REFLASH IT LOOKS LIKE AND WHEN I CALLED IN TODAY TO SEE WHAT IT'S ABOUT THEY ARE GOING TO CHARGE ME FOR IT. IT'S STUPID I HAVE TO PAY TO FIX THEIR MISTAKE. *TR
Power train, Electrical system, Jul 23, 2014
WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART CAR WHICH DID SOMEWHAT FIX THE PROBLEM. I HAVE EXPERIENCED THIS NUMEROUS TIMES NOW, USUALLY OCCURS WHEN THE CAR IS SHIFTING IN 1ST AND 2ND GEAR. MY CONCERN IS WHEN I PULL INTO A RIGHT OF WAY AND THE CAR DOES NOT PROPERLY ACCELERATE I PUT MYSELF AND PASSENGERS AT A SAFETY RISK OF BEING COLLIDED IN THE REAR OF MY CAR BY ANOTHER CAR. *TR
Power train, Jul 22, 2014
WHILE DRIVING CAR IT BUCKED SEVERAL TIMES AND THEN WOULD NOT GO OVER 25 MPH. I BOUGHT THE CAR IN AUG 2009, 1 TIME WAS NOV 12 2009, THEN AGAIN MAR 15 2013 AND THEN AGAIN JUL 21 2014. ALL THREE TIMES THE ESM SHIFT MODULE HAD TO BE REPLACED. THE FIRST TIME THE DEALER REPLACE BUT THE LAST TWO TIMES I HAVE HAD TO REPLACE AT A THOUSAND DOLLARS. I HAVE CALLED CHRYSLER AS THIS IS A RECURRING PROBLEM THEY HAVE ASSIGNED A CASE NUMBER [XXX]. IN CHECKING ONLINE FOR ISSUES THIS IS A RECURRING PROBLEM WITH JEEP GRAND CHEROKEE'S. IF I HAD BEEN ON THE HIGHWAY AND THE SPEED DROPPED TO 25 MPH I COULD HAVE BEEN REAR ENDED OR WORSE KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jul 22, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND ONLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED ALL EIGHT CONTROL MODULES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Power train, Jul 18, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND BECAME RESISTANT TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Electrical system, Other or unspecified, Engine, Jul 16, 2014
I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER BRAKES WHERE GOING OUT AND I COULD NOT BRAKE COMPLETELY. THE VEHICLE WAS STILL MOVING AND I WAS ABOUT 200 YARDS AWAY FROM MY EXIT AND THE SIDE OF THE ROAD WAS WINDING AROUND TOWARD THE OFF RAMP AND GETTING SMALLER FOR ME TO DRIVE ON. I REALIZED THAT I WAS NOT ABLE STOP THE VEHICLE BY USING THE FLOOR BRAKE THEN THE FEAR FACTOR SET IN. IN MY MIND THE ONLY THING I CAN DO IS PULL THE STICK SHIFT HANDBRAKE AND QUICKLY PUT THE VEHICLE IN PARK THEN I WAS ABLE TO GET CONTROL AND SAFELY STOP THE VEHICLE. THIS ORDEAL HAPPENED AT 4:20PM YESTERDAY AND BY THE TIME WE TOWED THE VEHICLE BACK TO THE DEALERSHIP AND TRIED TO EXPLAIN TO THE GENERAL SALES MANAGER, SI FAIGE, ON SITE AT DARCARS IN NEW CARROLLTON, MD WHAT ALL TRANSPIRED ON THE ROAD IN THE UNSAFE VEHICLE THAT THEY SOLD US, HE DIDN'T WANT TO HEAR ANY OF IT. *TR