2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electronic stability control (ESC), Jul 14, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING VARIOUS SPEEDS, THE ESC AND TRACTION CONTROL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Fuel/propulsion system, Jul 7, 2014
I HAVE RECEIVED A NOTICE THAT THERE IS A RECALL ON THIS VEHICLE, IT HAS BEEN OVER 8 MONTHS AND THE DEALERS ARE NO CLOSER TO HAVING A SOLUTION TO FIX THE PROBLEM THAN WHEN I WAS FIRST NOTIFIED. I UNDERSTAND THAT THE DEALERS ARE AS MUCH IN THE DARK OVER THIS RECALL AS THE CUSTOMERS. WHAT CAN I DO AS A CUSTOMER TO SPEED UP THIS PROCESS. *JS
Engine and engine cooling, Jul 3, 2014
I BOUGHT A USED 2007 JEEP GRAND CHEROKEE 2 YEARS AGO IN ALABAMA. WE HAVE SINCE MOVED TO NEW YORK STATE AND THEY DO VEHICLE INSPECTIONS (ALABAMA DOES NOT). WHEN GETTING THE VEHICLE INSPECTED IT WAS DISCOVERED THAT THE CUT OUT FOR THE CHECK ENGINE LIGHT ON THE INSTRUMENT PANEL IS NON EXISTENT. ALL OTHER CUT OUTS ARE PRESENT AND THE LED FOR THE CHECK ENGINE LIGHT IS PRESENT AND WORKING. THE INSTRUMENT PANEL IS STAMPED AS BEING ORIGINAL AND NOT AFTERMARKET. BECAUSE THERE IS NOT A CUT OUT THE LED FOR THE CHECK ENGINE LIGHT IS NOT VISIBLE WITH THE INSTRUMENT PANEL INSTALLED AND WILL NOT PASS INSPECTION. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP (FX CAPRARA) AND THEY TOLD ME TODAY THAT I HAVE TO PAY TO FIX IT. A NEW PANEL BEING $600 AND A USED PANEL FROM MY LOCAL PICK AND PULL BEING $125. I CALLED JEEP CUSTOMER SERVICE TODAY AND THEY AGAIN TOLD ME JEEP CAN'T DO ANYTHING AND THAT IT IS UP TO THE DEALERSHIPS. I DON'T UNDERSTAND WHY IT WOULD BE UP TO ME TO PAY FOR THIS. IT IS A MANUFACTURER DEFECT AND SHOULD BE CORRECTED ON THAT LEVEL. I DID MY DUE DILIGENCE WHEN PURCHASING THE CAR BUT ONE CANNOT BE EXPECTED TO PULL THE DASH PANEL TO ENSURE ALL THE CUT OUTS ARE PRESENT. THIS NEEDS TO BE RESOLVED QUICKLY AS IT CANNOT BE USED UNTIL IT PASSES INSPECTION. IT ALSO POSSES A SAFETY CONCERN AS YOU ARE UNABLE TO KNOW IF THERE IS A CODE PRESENT. PLEASE GET BACK TO ME WITH A RESOLUTION IN A TIMELY MANNER. *TR
Fuel/propulsion system, Jul 3, 2014
MY ONLY COMPLAINT IS THAT AFTER I RECEIVED A NOTICE MONTHS AGO THAT THERE WAS A SAFETY RECALL ON MY VEHICLE REFERENCE THE FUEL TANK COULD EXPERIENCE A FUEL LEAK DURING A COLLISION, I HAVE HAD NO RESPONSE FROM THE CAPITAL CHRYSLER DODGE JEEP DEALERSHIP LOCATED IN AT 200 WATERFIELD RIDGE PLACE, GARNER, NC 27592. PHONE NUMBER IS 919-582-0202. I'VE CALLED THEM TWICE AND I WAS TOLD THE PARTS WERE NOT IN AND I FELT LIKE THERE WAS AMPLE TIME FOR THE PARTS TO ARRIVE. *TR
Structure, Engine, Jun 22, 2014
EVERY TIME IT RAINS THE JEEP WONT START BEEN TO THE GARAGE TWICE THEY ALL THINK ITS THE STARTER BUT THEN YOU LET IT SIT ONCE ITS ALL DRY IT FIRES RIGHT UP SO NO ONE IS SURE WHY AND WHAT'S HAPPENING BUT HAPPENS EVERY RAIN STORM. *TR
Power train, Electrical system, Jun 20, 2014
I AM WRITING TO YOU REQUESTING YOUR ASSISTANCE IN FINDING OUT WHAT IS WRONG WITH MY 2007, 67,000 MILE JEEP GRAND CHEROKEE LAREDO. FOR APPROXIMATELY FOUR MONTHS WHILE DRIVING THE CAR IT HAS BEEN RANDOMLY MISS FIRING, BUCKING AND SURGING, AND STALLING WHEN COMING TO A COMPLETE STOP. THE UNPREDICTABILITY OF THE CARS SPEED, BUCKING AND SURGING, AND STALLING WHEN STOPPED IS A MAJOR SAFETY CONCERN TO ME BECAUSE THIS OCCURS WITHOUT NOTICE ON BOTH STREET AND FREEWAY DRIVING. I HAVE TAKEN MY CAR TO THE NEAREST JEEP SERVICE DEALER, CRYSTAL CHRYSLER JEEP THREE TIMES NOW AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE CAUSE TO THIS PROBLEM. IN FACT, MY CAR HAS BEEN IN THE SERVICE DEPARTMENT AT CRYSTAL CHRYSLER FOR NEARLY THREE WEEKS NOW, AND THEY CANNOT IDENTIFY SPECIFICALLY WHAT IS CAUSING THIS MALFUNCTION. MY FRUSTRATION OVER MY BELOVED JEEP GROWS BECAUSE WITHOUT FINDING THE CAUSE THERE IS NO TELLING WHEN MY CAR WILL BE READY. THIS EXPERIENCE NOW HAS ME QUESTIONING THE RELIABILITY OF JEEP VEHICLES AND THE CONFIDENCE IN SERVICE DEALERS LIKE CRYSTAL CHRYSLER. PLEASE HELP ME FIND OUT WHAT IS WRONG WITH MY JEEP VEHICLE. *TR
Power train, Electrical system, Jun 19, 2014
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE 4 WHEEL" ERROR CODE MESSAGE APPEARS WHEN VEHICLE IS PUT INTO NEUTRAL. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR REPAIRS UNDER RECALL 13V175000. AFTER THE RECALL WAS PERFORMED, HE STATED THE FOLLOWING HAPPENED WITH THE VEHICLE: WHEN HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, A MESSAGE APPEARED THAT READ SERVICE 4-WHEEL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THE ERROR CODE SAID THE TRANSFER CASE ENCODED MOTOR WAS AT FAULT. HE HAD THE REPAIR DONE AND HAD THE TRANSMISSION AND TRANSFER CASE SERVICED. THE ENCODER MOTOR HAD TO BE PURCHASED FROM THE CHRYSLER DEALER. TWO MONTHS LATER, HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND THE SAME MESSAGE APPEARED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED THE SAME RECALL REPAIRS. ON APRIL 24, 2014, THE MESSAGE APPEARED AGAIN. ON APRIL 30, 2014 THE VEHICLE WOULD NOT START, SO IT HAD TO BE TOWED TO THE DEALER. THEY REPLACED THE STARTER SOLENOID AND BOTH FRONT WINDOW MOTORS. ALSO, THE SERVICE 4 WHEEL HAD APPEARED AGAIN. ON MAY 2, 21 ,AND 27 2014, THE SAME SERVICE MESSAGE APPEARED, AS WELL AS JUNE 1, 2014. *JB
Electrical system, Engine, Fuel/propulsion system, Jun 17, 2014
I PURCHASED MY JEEP A LITTLE OVER A YEAR AGO USED. I HAVE HAD NUMEROUS PROBLEMS SINCE I HAVE PURCHASED IT. FIRST IT WAS THOUGHT TO BE AN ELECTRICAL PROBLEM SINCE THE CAR WOULD RANDOMLY SHUTTER, WOULD NOT WANT TO START OR JUST TURNED OFF. BATTERY WAS REPLACED MULTIPLE TIMES, SINCE IT WOULD LEAVE STRANDED AT ANY GIVEN TIME. THE ENGINE LIGHT COMES ON, BUT THERE HAS NOT BEEN A SOLUTION TO WHAT IT CAN BE. I FEEL VERY UNSAFE IN MY CAR, AND I AM NOT SURE WHAT TO DO AT THIS POINT. WHEN I TURN THE CAR ON, THERE IS A LOUD HUM OR PROPELLING SOUND COMING OUT OF THE ENGINE. WHEN I COME TO A STOP YOU CAN FEEL THE CAR SHAKE WHEN THE NOISE HAPPENS. *TR
Exterior lighting, Service brakes, Engine, May 29, 2014
WHEN TURNING LEFT OR RIGHT AT SLOW SPEED THE ENGINE RPM DROP FROM ABOUT 600 RPM TO 300 OR 400 RPM AND THEN STALLS. THIS HAPPENED 11 TIME IN 2010 AND THEN FINAL DISAPPEARED. IT NOW HAPPEN IN 4 TIMES SINCE 24 MARCH 2014. TWICE IT HAPPENED IN NORTHERN NJ AS I TRIED TO ENTER THE GARDEN STATE PARKWAY, ONCE IN A SHIOPPING MALL AND TWO WEEKS AGO AS I WAS TURN OFF THE MAIN ROAD INTO MY STREET. RECENTLY I HAVE WRITTEN THE DEALER WHERE I PURCHASED THE VEHICLE EXPLAINING THE PROBLEM BUT I HAVE NEVER RECEIVED EVEN AN ACKNOWLEDGEMENT. I WAS TOLD BY CHRYSLER CUSTOMER SERVICE THAT I WOULD HAVE TO HAVE AN EXPENSIVE ANALYSIS DONE. WHEN THIS WAS DONE IN 2010 THEY COULD NOT FIND ANYTHING. I WAS TOLD THEY HAD TO SEE IT HAPPEN. I HAD IT HAPPEN 1000 FT FROM THEIR FACILITY, BUT THEY REFUSED SEE THE VEHICLE UNLESS IT WAS TOWED. I FEEL THAT THIS IS A VERY DANGEROUS SITUATION ESPECIALLY WHEN IT OCCURS TURNING ON TO A HIGH SPEED HIGHWAY. *TR
Power train, May 27, 2014
AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS NOT SAFE THE HAVE AN OFF ROAD VEHICLE THAT CANNOT BE RELIABLY BE SHIFTED INTO 4 WHEEL LOW RANGE, WHICH LOCKS THE TRANSFER CASE AND PROVIDES TRUE 4 WHEEL DRIVE. AS A RESULT, OF THIS SAFETY CONCERN AND FIAT CHRYSLER'S FAILURE TO PROVIDE A SOLUTION, I HAVE INSTALLED A FDCM THAT HAS NOT HAD THE N23 RECALL PERFORMED. THIS MAY ALSO BE UNSAFE, BUT CAN BE MITIGATED BY USING THE PARKING BRAKE. FIAT CHRYSLER NEEDS TO PROVIDE A REAL FIX TO THE ORIGINAL PROBLEM THAT DOES NOT CAUSE OTHER SAFETY ISSUES. *TR
Power train, Vehicle speed control, May 21, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000, AND THE CURRENT MILEAGE WAS 84,400.
Electrical system, Tires, May 3, 2014
THE VEHICLE IS EQUIPPED WITH AIR PRESSURE SENSING TIRE VALVES THAT ARE MADE OF A SUBSTANDARD METAL THAT CORRODES AND BRAKES. THE FIRST TIME I HAD AN ISSUE THE TIP OF THE VALVE BROKE AND THE TIRE COULD NOT BE INFLATED. THE SECOND TIME, TODAY, THE VALVE BROKE IN HALF AND THE TIRE DEFLATED IN ABOUT TEN SECONDS. FORTUNATELY, THE VEHICLE WAS NOT MOVING. I REPLACED THE PART AT THE DEALER THE FIRST TIME AND THEY STATED IT WAS A KNOWN ISSUE WITH THE PART AND THAT A NEW PART HAD BEEN MADE THAT WOULD NOT CORRODE. THE FACT THAT IT HAS HAPPENED ON TWO OF THE FOUR SENSORS SHOWS THIS IS NOT AN UNCOMMON PROBLEM. CLEARLY SUCH A BLOW OUT AT HIGHWAY SPEEDS WOULD HAVE PUT MY LIFE AND THE LIVES OF THOSE NEAR ME IN JEOPARDY. *TR
Tires, Apr 30, 2014
WHILE CHECKING THE TIRE PRESSURE ON A CUSTOMER'S VEHICLE, THE TIRE VALVE ON THE TPMS SENSOR BROKE. *JS
Electrical system, Engine, Apr 28, 2014
I TOOK OWNERSHIP OF THE VEHICLE IN DECEMBER 2013. WHILE DRIVING, THE VEHICLE ENGINE HAS SUDDENLY SHUT DOWN ON THREE SEPARATE OCCASIONS. THE FIRST TIME WAS IN JANUARY 2014 IN HEAVY HIGHWAY TRAFFIC NEAR COLORADO SPRINGS AT ABOUT 50MPH. I WAS ABLE TO MOVE TO THE SHOULDER AND TURNED THE KEY OFF THEN RESTARTED THE ENGINE. THERE SEEMED TO BE NO ADVERSE EFFECTS THEREAFTER SO I THOUGHT IT WAS A RANDOM EVENT. THEN ONE WEEK LATER DRIVING ON A LIGHTLY TRAFFICKED HIGHWAY IN WY AT ABOUT 60MPH, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE AGAIN SUDDENLY SHUT DOWN AND AGAIN I WAS ABLE TO STEER TO THE SHOULDER AND SWITCHED THE IGNITION OFF AND THEN RESTART IT. WHEN I RETURNED HOME I HAD MY LOCAL MECHANIC CHECK THE VEHICLE OVER AND HAD HIM CHECK THE COMPUTER FOR FAULTS. AFTER THE CHECKUP I THOUGHT THE ISSUE WAS SETTLED. THEN IN MARCH DRIVING DOWN A WINDING MOUNTAIN ROAD NEAR BOISE ID THE ENGINE AGAIN SUDDENLY SHUT DOWN AND I STEERED TO THE ROAD SIDE WHERE I SWITCHED THE IGNITION OFF AND THEN RESTARTED IT. THERE AFTER I READ ABOUT THIS ISSUE CONCERNING SOME JEEP MODELS. I PUT MY VIN NUMBER IN THE JEEP WEBSITE AND IT SAID THERE WERE NO RECALLS FOR IT. I WILL TAKE IT TO THE DEALER IN HOPES THERE IS A RESOLUTION FOR THIS SEEMINGLY CHRONIC SERIOUS PROBLEM. *JS
Power train, Apr 25, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 72,742.
Engine, Apr 22, 2014
THE VEHICLE WOULD JUST SUDDENLY SHUTDOWN, I BOUGHT THE VEHICLE USED JUST A FEW DAYS BEFORE THE INCIDENT BUT DRIVING TO DIFFERENT STATE. SINCE THEN, IT HAS STALLED SEVERAL TIMES AND I HAVE TAKEN IT TO THE DEALER AND SINCE THERE IS NO ENGINE CHECK LIGHT, DEALER SAYS THEY CANNOT FIND THE PROBLEM. IT WOULD STALL AT ANY SPEED, TEMPERATURE OR ANY CONDITION. I AM AFRAID THAT IT MAY STALL AT THE WRONG PLACE AT THE WRONG TIME. ALTHOUGH IT WOULD START RIGHT AWAY BUT SOMETIMES IT TAKE 3-4 TIMES TO TURN OVER. I HOPE CHRYSLER WOULD FIND A FIX FOR THIS. *TR
Power train, Electrical system, Apr 22, 2014
THE TRANSFER CASE IS NOT ALLOWED TO GO INTO NEUTRAL WHICH IS A REQUIREMENT TO TOW BEHIND MY MOTORHOME. I AM 2,000 MILES FROM HOME AND THE FAULT WOULD REQUIRE MY WIFE TO DRIVE THE JEEP HOME INSTEAD OF HAVING IT TOWED BEHIND THE MOTORHOME. IT IS A SAFETY ISSUE AS WE TAKE TURNS DRIVING SO THERE IS AN ALERT DRIVER AT ALL TIMES, DRIVING SEPARATE VEHICLES WOULD REQUIRE TWICE THE DRIVE TIME. THIS ISSUE WAS CAUSED BY CHRYSLER WHEN THEY DID RECALL N23. THE RECALL WAS NOT PROPERLY TESTED RESULTING IN THE TRANSFER CASE TO NOT WORK PROPERLY. *TR
Power train, Electrical system, Apr 20, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR GRAND CHEROKEE COULD NOT BE SHIFTED OUT OF 4-HIGH TO 4-LOW. THIS WAS DISCOVERED WHILE ATTEMPTING TO USE THE VEHICLE TO LAUNCH A 7000 POUND SAIL BOAT ON A MARINA LAUNCH RAMP ABOUT A WEEK AND A HALF AFTER THE N23 REPROGRAM WAS MADE BY AN AUTHORIZED DEALER. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS BY CREATING AN UNEXPECTED SAFETY ISSUE. *TR
Electrical system, Apr 20, 2014
VEHICLE STALLED WHILE DRIVING. LIGHTS TURNED ON THEN OFF. SINCE THEN VEHICLE WILL START AFTER 15 ATTEMPTS AND THEN SOMETIMES VEHICLE WILL NOT START AT ALL. LIGHTS COME ON BUT WILL NOT START. *TR
Engine, Apr 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRIC TURBO WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD SWIRL VALVES AND MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Power train, Apr 7, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT NOW AS IT DID BEFORE THE RECALL. I WILL CONTINUE TO RETURN TO THE DEALER FOR SERVICE UNTIL THE ISSUE IS FIXED COSTING THEM TIME AND MONEY AS I WILL NOT BE PAYING FOR ANY FURTHER SERVICE REGARDING THIS ISSUE. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Apr 2, 2014
I HAD MADE A LEFT TURN, BEGIN TO ACCELERATE, AND ALL OF A SUDDEN, CAR BEGUN TO SHUT DOWN, CAR SLOWED DOWN, UNTIL IT CAME TO A STOP. TOOK CAR TO DEALER, PROBLEM WAS NOT FIXED, CONTINUED TO HAVE SAME PROBLEM OVER NEXT SEVERAL YEARS. I WAS UNAWARE, AND NEVER RECEIVED A NOTICE OF RECALL FOR TRANSMISSION PROBLEM. I TURNED THE POWER OFF, WAIT ABOUT 1 MINUTE, STARTED VEHICLE AND IT RAN FINE. DURING THE RIDE, ELECTRICAL PANEL BEGAN TO FLASH, EVERYTHING WAS TURNING ON AND OFF. GAS GAUGE, AND EVERY OTHER GAUGE ON THE PANEL WENT UP AND DOWN. EVERY LIGHT ON THE PANEL FLASHED ON AND OFF. THIS HAS HAPPEN MANY TIMES OVER THE YEARS AS WELL. I RECENTLY TOOK VEHICLE TO DEALERSHIP IN NOVEMBER 2013, WHO TOLD ME THEY COULD NOT FINE ANYTHING WRONG WITH MY CAR. JUST IN THE LAST FEW WEEKS I HAVE HAD THIS ELECTRICAL PROBLEM, MARCH 2014. WHAT IS WRONG WITH MY CAR, HOW CAN I GET IS FIXED? WHAT DO I DO IF I HAVE A RECALLED VEHICLE? *TR
Power train, Electrical system, Mar 25, 2014
AFTER RECEIVING THE RECALL N23, MY VEHICLE IS UNABLE TO SHIFT INTO 4X4-LO. THE DEALERSHIP HAS ACKNOWLEDGED THAT THIS IS RELATED TO THE RECALLS UPDATE. CHRYSLER REFUSES TO OFFER A SOLUTION TO THIS. *TR
Electrical system, Mar 18, 2014
I ALREADY FILED A COMPLAINT ABOUT THIS PROBLEM LAST MONTH WITH NHTSA. THIS WEEK I FOUND OUT I CAN TURN THE IGNITION KEY OFF WHILE THE CAR IS DRIVING....WOW! I DISCOVERED THAT BECAUSE I WANTED TO RE-INACT WHAT THE CAR DOES WHILE I'M DRIVING IT SO THE JEEP MECHANICS CAN FIGURE OUT WHAT'S WRONG WITH THIS CAR. I CAN BE DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS & ALL OF A SUDDEN ALL THE DASH WARNING LIGHTS COME ON, I LOSE ACCELERATION, LIKE THE CAR IS SHUTTING DOWN. I PANIC AND PUMP THE GAS PEDDLE(NO ACCELERATION) AND TRY TO TURN THE IGNITION KEY ON, THAT MAKES THE LIGHTS ON DASH GO OFF, & I RESUME SPEED LIKE NOTHING HAPPENED. THIS CAR HAS DONE THIS SINCE IT WAS NEW, DEALERSHIP GUYS WOULD TELL ME "TAKE ANY EXTRA KEYS OFF YOUR KEY RING" WHEN I ONLY HAD A COUPLE OF KEYS ON IT. TODAY, WHEN I TOOK IT INTO THE DEALERSHIP, THE FIRST THING THE MECHANIC SAID WAS "TAKE EXTRA KEYS OFF", I ONLY HAVE 2 OTHER KEYS ON THE RING. I PUT A DEALERSHIP SERVICE TECH IN THE CAR WITH ME IN THE PARKING LOT & TOLD HIM TO MOVE THE IGNITION KEY WHILE DRIVING, HE SAID "YOU SHOULDN'T BE ABLE TO DO THAT". HE WENT IN THE BACK TO TALK TO ONE OF THE MECHANICS AND HE SAID THE SAME THING, YOU SHOULDN'T BE ABLE TO TURN THE KEY IN DRIVE. NOW I HAVE AN APPT. ON THURSDAY 3/20/14 TO LEAVE THE CAR THERE FOR INSPECTION. I AM AFRAID TO DRIVE THIS CAR NOW. IT ALWAYS HAPPENED ABOUT 4 TIMES A YEAR SINCE IT WAS NEW, BUT LATELY IT HAS HAPPENED ABOUT 4 TIMES IN THE LAST 2 WEEKS. WITH THE DEATHS ON THE NEWS RIGHT NOW WITH GM, FRANKLY I DON'T WANT TO BE A STATISTIC! THE DEALERSHIP SAYS INTERMITTENT PROBLEMS ARE VERY HARD TO DETECT, SAYS IT WOULD BE GOOD TO GET THE CAR WHEN IT STRANDS ME, THEN THEY WILL KNOW WHAT'S WRONG. IT WOULD BE MY LUCK THE NEXT TIME IT HAPPENS, I WILL BE GOING 60 MPH ON E-WAY & A SEMI TRUCK RUNS ME OVER WHEN I LOSE POWER. PLEASE TAKE THIS COMPLAINT SERIOUSLY. *TR
Steering, Vehicle speed control, Engine, Mar 18, 2014
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR