2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Seat belts, Mar 17, 2014
I HAVE EXPERIENCE WITH FRONT DRIVER AND PASSENGER SEAT BELT FOR FAILURE TO RETRACT BACK TO REEL PROPERLY. THIS VEHICLE UNDER LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. I DEMONSTRATED SERVICE MANAGER TWICE AND SHE SAID HER MECHANIC TESTED AND IT WAS MEET FACTORY SPECIFICATION. THE REEL DESIGNED BY MANUFACTURER WAS VERY POOR DESIGNED WITH CHEAP MATERIALS. THE BELTS UNABLE TO RETRACT DURING VERY COLD WEATHER. MY WIFE ALMOST TRIPPED OUT WHILE SHE WAS EXIT THE VEHICLE BECAUSE OF FAILURE RETRACT THE BELT PROPERLY. THE DRIVER SIDE HAD BEEN REPLACED TWICE IN PAST BUT FIRST TIME ON PASSENGER SIDE. I SPOKE WITH CUSTOMER SERVICE AT FACTORY AND THEY ALWAYS FAVOR FOR SERVICE REPRESENTATIVE OVER CUSTOMER. I BECAME VERY FRUSTRATING AND CONCERN ABOUT OUR SAFETY. I HAVE PICTURES OF THE INCIDENTS SHOW BELTS WERE NOT RETRACT AND LEFT LOOSE TO ALLOW DOOR STRIKE THE BELT AND DEGRADE THE STRENGTH IN CASE OF ACCIDENT. MY CONCERN THAT IF I MAY INVOLVE AN ACCIDENT AND WILL BELT ABLE TO STOP ME FROM IMPACT WITH STEERING WHEEL OR WINDSHIELD. THAT IS WHY I FEEL UNCOMFORTABLE WITH THIS SITUATION. I HAVE TO ARRANGE FOR PURCHASE REPLACEMENT DRIVER/PASSENGER SEAT BELTS FOR $138.00 EACH PLUS SALES TAX AND MY PRECISION TIME AND DRIVING TO THE DEALER. SO FAR, MY EXPERIENCE WITH CHRYSLER, GENERAL MOTORS AND FORD WERE NOT GREAT AND MY JEEP WILL BE LAST VEHICLE FOR MY WIFE AND MYSELF. BECAUSE THEY SHOWED THAT THEY CARE ABOUT MONEY INSTEAD OF SAFETY. *TR
Electrical system, Exterior lighting, Engine, Mar 14, 2014
WHILE VEHICLE IS IN MOTION A FRONT DASHBOARD LIGHTS WOULD FLASH FOR A WHILE AND SUDDENLY GOES DARK INCLUDING HEAD LIGHTS AND BRAKE LIGHTS. THIS IS NOT IN ANY CORRELATION WITH WEATHER, TEMPERATURE OR ROAD CONDITIONS. THIS HAS BEEN HAPPENING RANDOMLY AND DUE TO SAFETY CONCERN WE NO LONGER USE THE VEHICLE FOR A FAMILY TRIP AND WE DO NOT USE THE VEHICLE AT NIGHT SINCE ALL ELECTRICAL COMPONENTS GOES OFF WHILE IT IS IN MOTION. PER ONLINE SEARCH IT APPEARS THERE ARE NUMEROUS JEEP OWNERS EXPERIENCING THE SIMILAR MALFUNCTION. THIS IS A VERY SERIOUS SAFETY ISSUE, SO WHY THE MANUFACTURER HAS NOT ISSUED A RECALL TO HAVE THIS REPAIRED? *TR
Electrical system, Engine, Mar 10, 2014
VEHICLE SHUT OFF WHILE DRIVING WITHOUT ANY DRIVER ACTION. WEATHER CLEAR. PAVEMENT DRY. DON'T KNOW TEMP. NEVER REPORTED AS I THOUGHT IT WAS A ONE-OFF INCIDENT - UNTIL HEARING OF THE CURRENT RECALL FOR THIS ISSUE ON OTHER JEEP VEHICLES IN THIS TIME PERIOD. *TR
Engine and engine cooling, Fuel system, Gasoline, Mar 10, 2014
WHILE DRIVING THE VEHICLE IT STARTED TO ACCELERATE AND WHILE STEPPING ON THE BRAKE THE VEHICLE WENT FASTER. I TURNED THE KEY AND THE ENGINE STOPPED AND I WENT TO THE SIDE OF THE ROAD. I LOOKED UP A RECALL FOR THIS PROBLEM AND THERE WAS A K 11 RECALL. WHEN I CONTACTED JEEP THEY SAID MY VIN NUMBER WAS NOT PART OF THE RECALL. WELL I THINK THERE IS A PROBLEM AND THEY SHOULD INVESTIGATE TO EXTEND THEIR RECALL TO INCLUDE THIS AND OTHER VEHICLES. I WILL BRING THE VEHICLE TO A JEEP DEALER. *TR
Engine, Feb 28, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO BE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2000.
Engine, Feb 26, 2014
THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE AFTER THAT NORMALLY. HAPPENS EVERY 50-100 MILES AND TENDS TO OCCUR MORE OFTEN IN WARMER WEATHER. THERE IS NO SPECIFIC ACTION THAT HAS OCCURRED PRIOR TO THE OCCURRENCES SUCH AS FILLING THE TANK. DEALERS HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM AND NO OBD CODES ARE DISCLOSED. I ESTIMATE IT HAS HAPPENED 200 TIMES. *TR
Electrical system, Exterior lighting, Feb 19, 2014
2007 (PRE AND POST) HAVE REAR TAIL LIGHT ASSEMBLES THAT WORK INTERMITTENTLY. JEEP REPLACES(FOR APPROXIMATELY $200) BROKEN TAILLIGHT ASSEMBLIES WITH NEW UNITS HAVING THE SAME DEFECT. THEIR DESIGN HAPPENS TO FAIL AROUND THE 30,000 MILE POINT (BY INTENTION?). JEEP WILL NOT RETURN BROKEN PARTS WHEN REQUESTED FOR INSPECTION (THEY DON'T WANT THESE REACHING YOUR OFFICE). LIGHT BULBS ARE NOT THE ISSUE. THIS KNOWN JEEP DEFECT KEEPING THEIR ASSEMBLY LINE RUNNING AT THE EXPENSE/RISK TO JEEP OCCUPANTS OR ANY VEHICLE FOLLOWING A FULL SIZE JEEP. PLUS THEY ARE MAKING MONEY WHILE ENDANGERING OTHERS. DO THE STATISTICS OF JEEPS SHOW THEY ARE REAR-ENDED MORE OFTEN? HOW CONVENIENT IF THIS IS THE CASE AND THE EVIDENCE IS DAMAGED IN THE ACCIDENT. LOOK ON-LINE FOR THE DIALOG OR JUST LOOK AT JEEPS ON THE ROAD AND YOU'LL SEE A BRAKE OR TAIL LIGHT OUT IN A MUCH HIGHER PERCENTAGE THAN ANY OTHER VEHICLE. I NOTICE AN AFTER MARKET LIGHT ASSEMBLY WAS RECALLED (STD. 108), NO AMBER LIGHT. HOW ABOUT A RECALL FOR A LIGHT THAT MAY OR MAY NOT WORK AT ANY GIVEN MOMENT? WHICH IS WORSE? *TR
Power train, Feb 17, 2014
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
Power train, Feb 7, 2014
VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR
Steering, Electrical system, Engine, Jan 31, 2014
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
Power train, Jan 30, 2014
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS POSES A SIGNIFICANT SAFETY HAZARD FOR OUR FAMILY! *TR
Power train, Electrical system, Jan 27, 2014
TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN
Power train, Jan 23, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Engine, Jan 23, 2014
CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE FIRST STALL I HAVE ENCOUNTERED AFTER PURCHASING THE JEEP 1 MONTH AGO. THE ENGINE HAS STUTTERED A COUPLE OF TIMES AT HIGHWAY SPEEDS WITH THE ALERT CHIME SOUNDING ONCE EACH TIME, BUT THE ENGINE RESTARTED WITHIN A SECOND AND CONTINUED GOING. *TR
Electrical system, Jan 22, 2014
DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES AND THE "CERTIFIED TECH" SAID THE PROBLEM WAS SOLVED, BUT PER MY OTHER COMPLAINTS THE PROBLEM KEEPS HAPPENING. *TR
Power train, Electrical system, Jan 20, 2014
THE LIGHTS IN MY DASH WERE FLASHING OFF AND ON WHILE DRIVING THE VEHICLE, AND THE SUNROOF KEPT OPENING AND WOULD NOT CLOSE. ALSO, WHEN A DOOR WAS OPENED ON THE VEHICLE, WHILE THE ENGINE WAS OFF AND NO KEY WAS IN, THE HEADLIGHTS WOULD FLASH, TOOK TO THE DEALER, THEY REPLACED THE INSTRUMENT CLUSTER, PROBLEM STILL PERSIST. WHILE AT THE DEALER THEY ALSO ATTEMPTED TO REPAIR THE N23 RECALL, AT THAT POINT I WAS ADVISED THAT THERE WERE 8 SOFTWARE UPDATES, WHICH THE DEALER DID WITHOUT CHARGE. AFTER ATTEMPTED REPAIR OF N23 RECALL, I WAS ADVISED THE 4 WHEEL DRIVE IN MY VEHICLE WAS NOT FUNCTIONING DUE THE RECALL REPAIR, IT HAS BEEN 2 MONTHS AND TO DATE CHRYSLER HAS BEEN UNABLE TO PRODUCE A PART, THE 4 WHEEL DRIVE ACTUATOR, I CONTACTED CHRYSLER CORPORATION NUMEROUS TIMES TO NO AVAIL, WAS ADVISED THE PART IS ON RESTRICTION. IT IS DANGEROUS!!! ESPECIALLY TO THINK YOUR VEHICLE IS FUNCTIONING PROPERLY AND ITS NOT. CHRYSLER HAS DONE NOTHING TO HELP REMEDY THE SITUATION. *TR
Engine, Jan 16, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO LIMP MODE. THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT PERSONALLY REPLACED THE ELECTRONIC SHIFT MODULE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Engine, Jan 15, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO DETERMINED THAT THE VEHICLE HAD DEVELOPED A CRACK AT THE EXHAUST CROSSOVER ON THE JUNCTION OF THE TWO PIPES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 135,000. UPDATED 02/19/14*LJ UPDATED 02/19/2014 *JS
Air bags, Jan 14, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Engine, Jan 13, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 82,000.
Electrical system, Vehicle speed control, Traction control system, Jan 12, 2014
I CANNOT REMEMBER THE EXACT DATES 1- VEHICLE WOULD NOT START INTERMITTENTLY - THROTTLE CONTROL MODULAR REPLACED 2- VEHICLE WOULD NOT START STARTER REPLACED 3- ALL DASH WARNING LIGHTS KEEP GOING ON AND OFF VEHICLE LOST POWER - ENGINE LIGHT STAYED ON WIRING AND WIRING HARNESS REPLACED. 4- ALL WARNING LIGHTS KEPT GOING ON AND OFF LOST POWER - ENGINE LIGHT FINALLY STAYED ON DEALER JUST RESET THE COMPUTER. 5-ALL WARNING LIGHT WENT ON LOST POWER AGAIN THEN ABS ESP TRACTION CONTROL LIGHTS ON - BROKEN WIRE FIXED IN THE WIRING THAT WAS REPLACED. 6-ALL WARNING LIGHTS JUST WENT ON AGAIN VEHICLE HAS 58K MILES LOST POWER NOW ABS ESP AND TRACTION CONTROL LIGHTS ARE ON. *TR
Power train, Electronic stability control (ESC), Jan 7, 2014
JEEP PERFORMED AN N23 RECALL ON 10/5/13 ON MY VEHICLE AS A RESPONSE TO A FORMER CONSUMER COMPLAINT ABOUT JEEP GRAND CHEROKEE VEHICLES SLIPPING INTO NEUTRAL WHILE PARKED. AFTER COMPLETING THE RECALL, WHICH REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE, I LEFT THE DEALERSHIP AND DISCOVERED THAT MY VEHICLE COULD NO LONGER ENTER 4 WHEEL DRIVE LOW AND RECEIVES A SERVICE 4WD SYSTEM LIGHT. I HAVE BEEN NOTIFIED BY OTHER OWNERS THAT THIS RECALL HAD A SIMILAR EFFECT ON THEIR JEEPS. I CONTACTED THE DEALER SERVICE DEPARTMENT AND THEY KNEW OF NO AVAILABLE FIX. THE SERVICE TECH MANAGER STATED THAT 1 IN 3 VEHICLES THAT HAVE HAD THE N23 RECALL RESULT IN THE SAME PROBLEM. HE SAYS IT IS LIKELY THAT 1 IN 3 IS THE SAME PROPORTION OF PEOPLE WHO ACTUALLY ATTEMPT TO USE THEIR 4 WHEEL DRIVE LOW. ON APPROXIMATELY DEC 6, 2013, DURING AN ICE STORM, MY VEHICLE BECAME STUCK ON THE SIDE OF THE ROAD. I NEEDED TO UTILIZE MY 4WD LOW TO GET BACK ONTO THE ROADWAY AND WAS NOT ABLE TO. *TR
Power train, Jan 7, 2014
ON TWO OCCASIONS THE TRANSFER CASE HAS SHIFTED TO NEUTRAL ON IT OWN. ONE TIME IT LEFT ME IN THE MIDDLE OF THE ROAD WITH TRAFFIC. ALSO, 4WD LOW RAND OF TRANSFER CASE DOES NOT WORK. THERE WAS A RECALL DONE, KNOWN AS THE "N23 RECALL" FIRST, IT WAS DONE INCORRECTLY RESULTING IN NO LOW RANGE. SECOND, IT WAS REDONE CORRECTLY AND IT WORKED AS IT SHOULD. NOW A COUPLE MONTHS LATER IT IS SHIFTING TO NEUTRAL ON IT'S OWN AND NO 4LOW. IT IS A KNOWN PROBLEM AMONG JEEP OWNERS. THE DEALERS ONLY WANT TO REPLACE PARTS AT CUSTOMER'S COST AND VERY UNSUCCESSFULLY. *TR
Power train, Electrical system, Jan 6, 2014
AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR
Vehicle speed control, Engine, Dec 29, 2013
SAME DESCRIPTION AS MANY OTHER CONSUMERS. SLOW, ROUGH ACCELERATION AT ALL TIMES. VERY DIFFICULT TO ACCELERATE ESPECIALLY WHEN ENTERING FREEWAY. NEED TO PULL OVER ON RAMP AND TURN OFF VEHICLE IN HOPES THAT RESTART WILL HELP. VEHICLE WILL STALL WHILE DRIVING ON FREEWAY. JUST COMPLETELY SHUTS DOWN. VERY DANGEROUS FOR DRIVER AND THOSE AROUND DRIVER. HAVE TO ATTEMPT TO GET TO SIDE OF ROAD AND TURN OFF VEHICLE AND HOPE THAT UPON RESTART VEHICLE WILL IMPROVE. TOO MANY COMPLAINTS OVER THE YEARS HAVE GONE UNHEEDED AND AN IMMEDIATE RECALL NEEDS TO BE DONE BEFORE SERIOUS INJURIES OR DEATHS OCCUR. *TR