2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Engine and engine cooling, Power train, Vehicle speed control, Feb 28, 2012
WHILE PULLING OUT OF A GAS STATION INTO HEAVY TRAFFIC, I BEGAN ACCELERATING TO THE SPEED LIMIT OF 45 MPH. I WAS ACCELERATING RAPIDLY AS TRAFFIC WAS COMING QUICKLY FROM BEHIND. THE JEEP STOPPED ACCELERATING AND THE INSTRUMENT PANEL SHOWED ALL OF THE DRIVE LETTERS WITH BOXES AROUND THEM. THE JEEP WOULD NOT ACCELERATE FOR OVER 20 SECONDS, CAUSING ME TO RAPIDLY PULL OFF OF THE ROAD TO AVOID TRAFFIC BEHIND ME. THE DEALER FOUND A FAULTY ELECTRONIC SHIFT MODULE AND REPLACED IT. THE VEHICLE HAS WORKED WELL UNTIL 2/15/12. AT 70,000 MILES, THE DEALER INSTALLED MODULE HAS FAILED AGAIN. ONCE MORE THIS HAPPENED WHEN ENTERING A HEAVY TRAFFIC ROADWAY. THERE HAVE BEEN NUMEROUS REPORTS THROUGHOUT THE INTERNET OF PEOPLE EXPERIENCING THIS SAME ISSUE. IN MY CASE, BOTH FAILURES RESULTED IN ME HAVING TO TAKE EVASIVE ACTION TO AVOID A COLLISION. I FIND IT HARD TO BELIEVE THAT THIS SEEMINGLY COMMON PROBLEM HAS NOT BEEN IDENTIFIED AS THE TREMENDOUS SAFETY PROBLEM IT . *TR
Power train, Electrical system, Feb 23, 2012
WAS PULLING FROM A STOP SIGN WHEN THE VEHICLE SUDDENLY SHIFTED TO FOURTH GEAR WITHOUT TOUCHING SHIFT LEFT LEVER CAUSING THE VEHICLE TO ACCELERATE VERY SLOW AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE I COULD NOT GET OUT OF THE WAY, LUCKILY THEY SWERVED AROUND ME. I HAVE READ MULTIPLE COMPLAINTS OF SAME PROBLEM WITH SHIFTING OUT OF CONTROL. IT MUST BE A MANUFACTURER DEFECT. IF IT HAD NOT BEEN FOR AN ALERT DRIVER THE SITUATION MIGHT HAVE TURNED OUT DIFFERENTLY FOR MY FAMILY AND I. JEEP NEEDS TO REMEDY THIS PROBLEM BEFORE SOMEBODY IS KILLED. *TR
Engine and engine cooling, Feb 20, 2012
MY JEEP WILL JUST SHUT OFF WHILE DRIVING. IT IS NOT SOON AFTER STARTING SO THE ENGINE IS NOT COOL. IT HAS HAPPENED ON THE INTERSTATE TWICE WITHOUT WARNING. THERE IS NOT HESITATION OR SPUTTERING, YOU JUST FEEL YOU ARE DECELERATING AND THEN YOU REALIZE YOU HAVE NO ACCELERATION OR POWER STEERING OR BRAKES. I WAS IN THE FAR LEFT LANE AND EXTREMELY WORRIED I WOULD NOT BE ABLE TO SAFELY MAKE IT OVER TO THE SHOULDER. OTHER TIMES IT HAS HAPPENED ON SECONDARY ROADS AND I HAVE HAD TO PARK IT AND THEN RESTART IT IN THE MIDDLE OF THE ROAD. WHEN IT STARTS AND I PUT IT INTO DRIVE, IT WILL NOT ENGAGE INTO GEAR. I HAVE TAKEN IT TO THE DEALER THREE TIMES AND THEY CANNOT FIND THE CAUSE BUT CHECKED ALL SENSORS, TRANSMISSION, CHANGED SPARK PLUGS, PCM, AND UPDATED THE COMPUTER. IT HAPPENED AGAIN THIS WEEKEND EXCEPT IT LURCHED FIRST THEN SHUT OFF. I GOT ONLINE AND SEE THAT MANY OTHERS HAVE REPORTED THE SAME PROBLEMS SO I FELT I NEEDED TO REPORT IT IN THE EVENT THIS TRULY IS A MORE WIDESPREAD PROBLEM. THANK YOU. *TR
Engine and engine cooling, Feb 13, 2012
VEHICLE WILL RANDOMLY DIE WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND IS REALLY DANGEROUS WHEN THE VEHICLE DIES GOING 70 MPH ON THE FREEWAY IN HEAVY TRAFFIC. ONCE THE VEHICLE DIES IT IS EASILY RESTARTED ONCE STOPPED AND THEN DRIVES LIKE NOTHING HAS HAPPENED. THE VEHICLE SHOWS NO SYMPTOMS OF THIS PROBLEM AND IT CAN NOT BE DUPLICATED BUT RATHER HAPPENS RANDOMLY. MY MECHANIC CAN NOT FIND A SOLUTION AS THE VEHICLE SHOWS NO PROBLEMS. I AM AFRAID THAT THE ENGINE CUTTING OUT FOR NO REASON WILL END UP CAUSING AN ACCIDENT SOONER OR LATER. *TR
Structure, Feb 7, 2012
INTERIOR DOOR HANDLE BROKEN. *TR
Vehicle speed control, Jan 30, 2012
CURIOUS AS TO WHY JEEP HASN'T RECALLED AND FIXED THE ELECTRONIC SHIFT MODULE. IT IS A VERY DANGEROUS PROBLEM THAT NEEDS ATTENTION. THANK YOU. TT
Power train, Jan 29, 2012
THE "SHIFTER MODULE" IS CLEARLY DEFECTIVE AND IS A SERIOUS SAFETY HAZARD. MY WIFE AND KIDS WERE IN THE CAR WHEN IT FIRST STARTING ACTING UP. LUCKILY, THEY WERE JUST LEAVING THE DRIVEWAY AND NO OTHER CARS WERE COMING DOWN THE STREET. THE TRANSMISSION MALFUNCTIONED. ON THE INSTRUMENT CLUSTER "TRANSMISSION OVERTEMP" WAS FLASHING, AND ALL OF THE OTHER WARNING LIGHTS ILLUMINATED ON THE CLUSTER. WHEN I BROUGHT THE CAR TO MY LOCAL DEALER, A PARTS REPRESENTATIVE TOLD ME THAT HE HAS HAD TO REPLACE SO MANY OF THESE SHIFTER MODULES THAT HE'S MEMORIZED THE PART # (NOT KIDDING). HE TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THAT THEIR SHOP SWAPS OUT THE DEFECTIVE JEEP SHIFTER MODULES WITH MERCEDES SHIFTER MODULES. UNFORTUNATELY, THIS REPAIR COST ME WELL OVER $1000.00. BOTTOM LINE - MY WIFE DRIVES THIS CAR AROUND TOWN. I DON'T HAVE A TOW HITCH, AND I PAMPER THIS CAR. STILL, JEEP REFUSED TO REIMBURSE ME FOR THIS COSTLY REPAIR. I HAVE CALLED CHRYSLER ABOUT THIS, BUT CHRYSLER WILL NOT ACKNOWLEDGE THIS DEFECTIVE PART. YET, ON REPUTABLE AUTO FORUMS, MANY OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME EXACT SHIFTER MODULE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Power train, Electrical system, Vehicle speed control, Jan 24, 2012
I PURCHASED THIS VEHICLE ON DECEMBER 14, 2011. ABOUT THREE WEEKS LATER IN A PARKING LOT, WE NOTICED THE VEHICLE WOULD NOT ACCELERATE EVEN THOUGH THE ACCELERATOR PEDAL WAS PUSHED VIRTUALLY ALL THE WAY DOWN. A FEW DAYS LATER THE ENGINE WARNING LIGHT CAME ON. THEN THE LACK OF ACCELERATION HAPPENED ON THE INTERSTATE. MY MECHANIC CLEARED THE ENGINE WARNING LIGHT BUT IT CAME BACK ON A FEW DAYS LATER. I DID A LOT OF RESEARCH AND IT APPEARS THIS IS A COMMON PROBLEM ON JEEP VEHICLES. THE PROBLEM IS A FAILURE OF THE ELECTRONIC SHIFT MODULE. IT IF VERY EXPENSIVE TO HAVE REPLACED. MY LOCAL DEALERSHIP CHARGED ME $924 PLUS TAX. AS MANY COMMENTS AS I HAVE SEEN ON THIS AND THE FACT THAT LACK OF ACCELERATION IS A SAFETY ISSUE, JEEP SHOULD NOT HESITATE IN ISSUING A RECALL. *TR
Power train, Jan 23, 2012
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 65 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MOMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,433.
Structure, Jan 22, 2012
AFTER A SNOW STORM I NOTICED WHILE DRIVING, WATER WOULD LEAK INTO THE INSIDE OF THE CAR AT THE DRIVER SIDE A-PILLAR AND AT THE SCREWS HOLDING IN THE SUN VISOR ON THE DRIVERS SIDE. THE WATER CONTINUED TO TRAVEL DOWN THE A-PILLAR DOWN BY THE DOOR TO THE FLOOR CAUSING A PUDDLE BY THE FOOT PEDALS. *TR
Vehicle speed control, Jan 19, 2012
I WAS NOT ABLE TO CONTROL THE SPEED OF MY VEHICLE DURING ACCELERATION. WHEN I ACCELERATED, THE CAR WOULD SIGNIFICANTLY DECREASE IN SPEED ALMOST AS IF IT WAS RUNNING IN LOW GEAR. IT HAS HAPPENED AT LEAST 4 TIMES SINCE I PURCHASED THE CAR BRAND NEW. TODAY AT 60,000 MI IT HAPPENED TWICE. A FEW MONTHS AGO I TRIED TO MERGE ONTO THE FREEWAY AND LOST POWER WHICH WAS VERY DANGEROUS AND I HAD TO TURN ON THE HAZARD LIGHT AND QUICKLY PULL OVER TO THE SHOULDER. I NOTICED ALL OF THE LIGHTS [ P, R, N, D] ON THE DASH BOARD WERE ON. THE CAR SEEMS TO RESET WHEN I SHIFT TO PARK OR TURN THE IGNITION OFF AND THEN ON. THE PROBLEM HAPPENS INTERMITTENTLY. I BELIEVE THAT THIS COULD BE A MANUFACTURE DEFECT. I TOOK THE CAR TO 2 AUTHORIZED JEEP CHRYSLER DEALERSHIPS TO GET IT CHECKED OUT. ONE DEALERSHIP TOLD ME THAT THEY'VE NEVER HEARD OF THE PROBLEM, ANOTHER ONE FOUND A CODE U0404 BUT DIDN'T KNOW WHAT IT MEANT. I FIND THIS EXTREMELY DANGEROUS AND COULD BE A MANUFACTURE DEFECT. *TT
Other or unspecified, Jan 18, 2012
THE VEHICLE ON NUMEROUS OCCASIONS DIES OUT WHILE MOVING CAUSING THE CAR TO STOP ABRUPTLY AND ALSO DIES AT STOPS. THE ISSUE IS INTERMITTENT AND DESPITE NUMEROUS REPAIR ATTEMPTS REPLACING THE FOLLOWING THROTTLE BODY GASKET CAM SENSOR CRANK SENSOR TRANS FLUID AND FILTER EGR VALVE THE CONDITION REMAINS, IT SHOULD ALSO BE NOTED THAT NUMEROUS OTHER JEEP GRAND CHEROKEES (BODY DESIGNATION WK) HAVE HAD THIS ISSUE AND NO REPAIRS HAVE BEEN SUCCESSFUL
Power train, Electrical system, Vehicle speed control, Jan 13, 2012
UPON ACCELERATION FROM STOP VEHICLE WILL HESITATE AND LOSE POWER. THIS CONSTITUTES A HAZARD TO VEHICLE AND ANY APPROACHING VEHICLES DURING A TURN. INSPECTION INDICATES THAT TRANSMISSION ELECTRONIC CONTROL MODULE IS AT FAULT ALONG WITH A POSSIBLE TRANSMISSION SENSOR FAILURE. THE CHECK ENGINE LIGHT WILL COME ON. BOTH OF THESE CONDITIONS ( POWER AND CHECK ENGINE ) ARE INTERMITTENT, INDICATING THAT THE MODULE IS FAULTY. THERE HAVE BEEN MANY COMPLAINTS ABOUT THE TRANSMISSION ECM ON THESE VEHICLES. THE OTHER COMPLAINTS HAVE VARYING SYMPTOMS BUT ALL GO BACK TO THE TRANSMISSION ECM. THESE UNIT SHOULD BE RECALLED AND REPAIRED OR REPLACED AT MANUFACTURERS COST. THIS PROBLEM EXISTS IN MANY DIFFERENT MODELS AND YEARS OF VEHICLES, BUT ALWAYS GO BACK TO THIS ECM UNIT. AFTER INVESTIGATING THIS PROBLEM I DON'T FEEL THAT THE CONSUMER IS AT FAULT OR CAUSING THIS TO OCCUR. CHRYSLER MODULES ARE AND HAVE BEEN FAULTY IN THE PAST. ANECDOTAL EVIDENCE SAYS THAT OTHER MODULES IN CHRYSLER VEHICLES HAVE HAD PROBLEMS TOO. PLEASE INVESTIGATE THE CHRYSLER TRANSMISSION ECM'S AND HAVE THEM RECALLED. *TR
Engine and engine cooling, Jan 12, 2012
STALLED 10/28/11 UNDER LIGHT LOAD AT 25MPH, STOPPED VEHICLE AND WAS ABLE TO RESTART AFTER 4 TRIES. STALLED 11/9/11 ACCELERATING FROM STOP, STARTED IMMEDIATELY. STALLED 11/12/11 ACCELERATING FROM STOP, STARTED IMMEDIATELY. 11/16/11 DEALER ADVISED OF FAULTY IGNITION SWITCH, HAD SWITCH REPLACED. 12/4/11 STALLED AT 25MPH, STARTED IMMEDIATELY AFTER STOP. STALLED 12/6/11 ACCELERATING FROM STOP, IMMEDIATELY STARTED. 12/7/11 TOOK TO DEALER WHO ADVISED FLASH ALL MODULES WHICH WAS DONE. 12/14/11 STALLED COASTING TO STOP. 12/23/11 STALLED AT STOP LIGHT, STARTED IMMEDIATELY. 12/24/11 STALLED AT 45MPH, STARTED WHILE IN MOTION BY SHIFTING TO N AND TURNING KEY. 12/24/11 STALLED AT 20MPH UNDER LIGHT LOAD, JUMP STARTED BACK ON. 12/27/11 INSTALLED NEW EVAP CANISTER. 1/3/12 STALLED ACCELERATING FROM STOP, STARTS IMMEDIATELY. 1/7/12 STALLED AT LIGHT, STARTED IMMEDIATELY. STALLING STARTED AT 91K MILES, CURRENTLY AT 93K MILES. *TR
Electrical system, Jan 12, 2012
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WOULD ILLUMINATE INTERMITTENTLY AND THE VEHICLE WOULD STALL SPORADICALLY WITHOUT WARNING. THE DEALER MADE NUMEROUS ATTEMPTS TO REPAIR THE FAILURES BUT TO NO AVAIL. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK WHEN THEY RECEIVED A RESOLUTION FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 02/15/12*BF UPDATED 02/27/12
Tires, Jan 9, 2012
TIRE PRESSURE DROPS AFTER 1 DAY OF DRIVING APPROX. 12 MILES A DAY. I HAD REPLACED ONE ABOUT 20000 MILES AGO. NOW BOTH THE FRONT TIRE AND SPARE HAVE THE SAME PROBLEM, THE ISSUE IS THE TIRE PRESSURE MONITOR SENSOR VALVE. *TR
Electrical system, Jan 4, 2012
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VIOLENTLY JERK AND STALL. A MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE DURING THE FAILURE. AFTER THE FAILURE OCCURRED, THE LIGHT REMAINED ILLUMINATED FOR SEVERAL DAYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO ADVISED THE CONTACT TO REPLACE THE ELECTRONIC SHIFT MODULE BECAUSE IT FAILED. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PEFORMED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 26,660. THE VIN WAS UNAVAILABLE.
Wheels, Dec 19, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EACH OF THE TIRES INTERMITTENTLY BECAME FLAT BECAUSE THE TIRE PRESSURE MONITORING SENSORS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AFTER EACH FAILURE TO HAVE THE TIRE PRESSURE MONITORING SYSTEM REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000.
Engine and engine cooling, Dec 17, 2011
MY VEHICLE WILL JUST SHUT OFF. SOMETIMES IT SHUTS OFF WHILE IN PARK, SOMETIMES WHILE STOPPED AT A RED TRAFFIC LIGHT, AND SOMETIMES WHILE GOING 70MPH ON THE FREEWAY. IT HAS BEEN AT MY LOCAL JEEP DEALERSHIP FOR OVER 2 WEEKS NOW. THEY INITIALLY CHANGED NUMEROUS CONTROL MODULES THEY TOLD ME ARE THE "COMPUTERS" OR "BRAINS" OF THE CAR AND STILL THE PROBLEM PERSISTS. AT THIS POINT THEY HAVE TOLD ME THAT THEY HAVE HAD AN ENGINEER FROM CHRYSLER COME IN TO LOOK AT THE VEHICLE AND HE HAS NO CLUE WHY THIS MIGHT BE GOING ON. HELP PLEASE!! *TR
Power train, Vehicle speed control, Dec 17, 2011
WHILE I WAS DRIVING HOME LAST NIGHT 12/16/11 WITH MY FIANCEE WE STOPPED AT A TRAFFIC LIGHT, AND WHEN THE LIGHT TURNED GREEN THE JEEP STARTED BACK UP FINE ALL EXCEPT IT COULDN'T GO FASTER THAN 20 MILES PER HOUR. SO I PUT MY FLASHERS ON AND THE TRAFFIC BEHIND ME WENT AROUND US, THEN IT WORKED ITSELF OUT, BUT DID IT AGAIN WHEN I CAME TO ANOTHER TRAFFIC LIGHT. BUT THIS TIME I WAS ABLE TO USE MY MANUAL SHIFT TO HELP IT. NO WARNING LIGHTS CAME ON. AND I JUST PURCHASED THIS JEEP 2 DAYS AGO. I WOULD LIKE TO GET THIS SAFETY ISSUE FIXED SINCE I HAVE SEEN THAT THIS IS A DANGEROUS AND COMMON PROBLEM WITH THE OTHER 2007 JEEP GRAND CHEROKEES. I AM ALSO A FIREFIGHTER AND I DEPEND ON THIS JEEP TO GET ME TO FIRE SCENES AND OTHER EMERGENCY SCENES, AND I DON'T WANT TO BE IN AN EMERGENCY SCENE INVOLVING ME DUE TO THE SAFETY ISSUES THIS JEEP IS HAVING. CAN SOMEONE PLEASE DO A RECALL AND HAVE THIS ISSUE FIXED. *TR
Fuel system, Gasoline, Power train, Electrical system, Dec 16, 2011
WHILE DRIVING THE VEHICLE LOSES POWER NO MATTER HOW MUCH GAS YOU GIVE IT. THE ENGINE LIGHT COMES ON AND OFF EVERY FEW DAYS. ALL THE GEAR INDICATOR LIGHTS ARE HIGHLIGHTED. *TR
Power train, Electrical system, Dec 14, 2011
I WAS DRIVING APPROXIMATELY 40 MPH IN THE FAST LANE OF A MAIN TWO-LANE RESIDENTIAL ROADWAY WHEN THE VEHICLE SUDDENLY JERKED VIOLENTLY FORWARD THROWING ME INTO THE STEERING WHEEL AND THEN ALL ACCELERATION AND SPEED STOPPED. THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN HOWEVER I WAS ABLE TO GUIDE THE COMPLETELY STALLED AND DECELERATING VEHICLE TO THE SLOW LANE AND PULL-OFF ON THE SIDE OF THE ROAD (WITH NO SIDE LANE) WITH HAZARDS FLASHING AND TRAFFIC PASSING. THIS WAS AN INHERENTLY DANGEROUS CONDITION AS THE FLOW OF TRAFFIC WAS GOING APPROXIMATELY 35 - 40 IN THE FAST LANE AT WHICH TIME I COMPLETELY LOST POWER AND HAD LIMITED STEERING (MORE LIKE COASTING) ABILITY. I WAS ABLE TO TURN THE ENGINE COMPLETELY OFF AND RESTART, HOWEVER THE NEXT DAY UNDER SIMILAR CONDITIONS OF NORMAL DRIVING CONDITIONS THE VEHICLE JERKED AND STALLED AGAIN, AND RESTARTED AFTER A COMPLETE SHUTDOWN. THIS VEHICLE ON THE THIRD DAY POST THE FIRST INCIDENT FAILED TO RESTART AFTER DRIVING TO A LOCAL SHOPPING DESTINATION AND TURNING THE CAR OFF TO PARK. I LEFT THE VEHICLE AT THE LOCATION FOR APPROXIMATELY 4 TO 5 HOURS AND RETRIEVED THE VEHICLE UPON WHICH IT STARTED WITH A DOCUMENTED CALL INTO ROAD SIDE ASSISTANCE PROGRAM FROM JEEP. THE NEXT DAY (MONDAY) I DROVE TO AN AUTHORIZED DEALER UPON WHICH THEY STATED THE FAILURE WAS THE ELECTRONIC SHIFT MODULE (ESM) [(NOT TO BE CONFUSED WITH THE ELECTRONIC STABILITY CONTROL (ESC)] WHICH CONTROLS THE ELECTRONIC SIGNALS FROM THE COMPUTER TO THE TRANSMISSION AT A PERSONAL COST OF $820. I BELIEVE THIS REPRESENTS A KNOWN DEFECT AS CURRENTLY 55 OUT OF THE 133 COMPLAINTS LISTED HERE ARE DESCRIBING A SIMILAR SERIES OF EVENTS AND ROOT CAUSE, AND WOULD BE WILLING TO BE INVOLVED IN A CLASS ACTION LAW SUIT AGAINST JEEP AS LIFE, LIMB AND PROPERTY ARE AT STAKE. *TR
Power train, Electrical system, Dec 13, 2011
WHEN YOU SHIFT FROM PARK THE PRDNL WILL HAVE A BOX AROUND EACH OF THE LETTERS. WHEN BACKING UP IT SLAMS INTO REVERSE AND THEN SLAMS INTO DRIVE AND THE VEHICLE WILL ONLY GO 20 MPH NO MATTER HOW MUCH YOU STEP ON THE GAS. THIS HAS NOW HAPPENED 5 TIMES AND THE ONLY WAY IT GOES BACK TO NORMAL IS TO SHUT OFF THE VEHICLE AND START IT BACK UP. I HAVE NOW SEEN NUMEROUS BLOGS WHERE THIS HAPPENS AT HIGHWAY SPEEDS, IN THE MIDDLE OF INTERSECTIONS AND IS SO DANGEROUS TO DRIVE CAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. FROM WHAT I HAVE READ IT LOOKS LIKE YOU HAVE TO REPLACE THE ELECTRONIC CONTROL MODULE AT A COST OF ALMOST $800 TO JUST HAVE IT GO OUT AGAIN LATER AND HAVE THE SAME PROBLEM AGAIN. THIS IS VERY DANGEROUS AND SCARY! *TR
Power train, Electrical system, Dec 13, 2011
WHILE DRIVING THE VEHICLE, HAD A SUDDEN LOSE OF ABILITY TO ACCELERATE, NO THROTTLE RESPONSE, NO RPMS ON THE TACH, AND EVERY GEAR INDICATOR WAS ILLUMINATED AS IF IN ALL GEARS AT THE SAME TIME (PARK, REVERSE, NEUTRAL, DRIVE). DEALERSHIP SAYS ITS PART # 52124137AC THAT NEEDS TO BE REPLACED, AND IS NOT COVERED UNDER ANY POWER TRAIN WARRANTY, AT A COST OF $817.00. THIS PROBLEM HAPPENED 4 TIMES BEFORE I WAS ABLE TO GET IT IN TO THE LOCAL DEALERSHIP, NEVER ON THE HIGHWAY, IF IT HAD HAPPENED ON THE HIGHWAY, IM SURE I WOULD HAVE BEEN TAKING A CHANCE WITH MY LIFE. *TR
Engine and engine cooling, Dec 8, 2011
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS PULLING TO THE SIDE OF ROAD, THE VEHICLE RESTARTED INDEPENDENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 76,526.