2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Power train, Vehicle speed control, Nov 10, 2011
OWNED THE 07 JEEP FOR 5 MONTHS. VEHICLE HAS BEEN SERVICED FOR 2 DIFFERENT INCIDENTS. THE 1ST INCIDENT(ACTUALLY HAPPENED SEVERAL TIMES) IS WHEN THE VEHICLE WOULD NOT SHIFT DURING ACCELERATION AND IT WOULD FORCE ME TO THE SIDE OF THE ROAD WHERE I WOULD HAVE TO TURN THE VEHICLE ON AND OFF UNTIL IT WOULD RUN CORRECTLY. WAS TOLD BY DEALERSHIP SERVICE THAT IT WAS A TRANSMISSION SENSOR,HAD THE PART REPLACED-NOT COVERED BY WARRANTY. LESS THEN 3 WEEKS LATER, 2ND INCIDENT OCCURRED WHEN I WAS DRIVING 55MPH DOWN THE INTERSTATE WHILE ACCELERATING TO GET OVER TO AN EXIT, THE VEHICLE THREW ITSELF BACK INTO 2ND GEAR AND I WAS FORCED TO GET OVER INTO THE EMERGENCY LANE SO AS NOT TO BE STRUCK BY ONCOMING TRAFFIC. THE JEEP HAD ALMOST COME TO A COMPLETE STOP IN TRAFFIC! CHECK ENGINE LIGHT CAME ON AND WENT OFF AFTER THAT. DEALERSHIP STATES THE GEAR RATIO AND VALVE COVER FORCED THE VEHICLE INTO 2ND GEAR. VERY DANGEROUS! *TR
Air bags, Nov 9, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Other or unspecified, Nov 4, 2011
DRIVING AT VARIOUS SPEEDS, MOST OFTEN APPROACHING A STOP THE VEHICLE WILL SHUT OFF LEAVING NO POWER SYSTEMS. THIS HAS OCCURRED AT HIGHER SPEEDS AND HAS ALMOST CAUSED AN ACCIDENT IN ONE CASE. VEHICLE STARTS UP IMMEDIATELY AFTER OCCURRENCE. CALLED THE DEALERSHIP WHO IS AWARE OF THIS OCCURRING WITH THIS MODEL AND YEAR BUT STATES IT PROBABLY WILL BE UNABLE TO DIAGNOSE IF THE VEHICLE IS NOT TOWED FROM POINT OF OCCURRENCE. DEALER STATED THEY COULD TRY TO REPLICATE THE PROBLEM BY DRIVING IT AROUND??? I TOLD HIM YOU MIGHT BE DRIVING FOR QUITE SOME TIME. I DON'T WANT MY WIFE OPERATE THE CAR. AS A RETIRED STATE TROOPER I AM EXPERIENCED IN OPERATING VEHICLES UNDER HAZARDOUS CONDITIONS BUT DON'T LIKE THE IDEA OF HAVING TO DRIVE THIS VEHICLE UNTIL AND ISSUE OCCURS. IT IS JUST A MATER OF TIME UNTIL THERE IS A SERIOUS ACCIDENT. NUMEROUS PEOPLE HAVE REPORTED THIS BOTH BY NHTSA COMPLAINT AND DIFFERENT FORUMS. *TR
Wheels, Nov 2, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS FAILING DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.
Engine and engine cooling, Oct 31, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 50,400.
Power train, Electrical system, Oct 27, 2011
MY JEEP HAS EXPERIENCED THREE ELECTRICAL FAILURES WHICH HAVE OCCURRED APPROXIMATELY 6 MONTHS APART. FOR SOME UNKNOWN REASON THE BATTERY DIED OVERNIGHT EACH TIME. THE SECOND TIME IT HAPPENED I PURCHASE A NEW BATTERY BUT SIX MONTHS LATER IT DRAINED TOO. I WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE AFTER EACH INCIDENT. TRANSMISSION----I HAVEN'T BEEN ABLE TO DOWN-SHIFT FROM DRIVE TO A LOWER GEAR. THIS PROBLEM BEGAN AT ABOUT 46000 MILES. I TOOK IT TO A REPAIR SHOP WHERE THEY DIAGNOSED THE PROBLEM AS DEFECTIVE SHIFTER CONTROL. BEFORE I HAD IT REPAIRED (EST. $1000) IT BEGAN FUNCTIONING NORMALLY, THAT IS, UNTIL TODAY. I LEFT A PARKING LOT AND MERGED INTO TRAFFIC. FORTUNATELY TRAFFIC WAS LIGHT BECAUSE I COULDN'T GET THE JEEP TO GO ANY FASTER THAN 28 MPH. IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN FIRST. ALSO THE ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SITUATION THAT SHOULD NOT BE IGNORED BY THE CHRYSLER CORP. OR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADM.. *TT
Engine and engine cooling, Oct 17, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. UPON RESTART, THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Power train, Oct 11, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THE GEAR SHIFT MODULE CAUSED THE VEHICLE TO LUNGE FORWARD AND BACKWARDS. THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THERE WAS ALSO A WARNING LIGHT ILLUMINATED INDICATING THE GEAR SHIFT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR SHIFT MODULE. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER TO FILE A COMPLAINT BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,300.
Visibility, Oct 7, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A GLARE REFLECTING OFF THE SPEEDOMETER ON THE INSTRUMENT PANEL, IMPAIRING THE CONTACTS VISION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE SPEEDOMETER WAS PART OF THE AESTHETIC DESIGN OF THE VEHICLE AND COULD NOT BE CHANGED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Engine and engine cooling, Oct 6, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE ATTEMPTING TO BRAKE FROM 30-40 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE. THE DEALER REPLACED THE OIL VALVE, AIR FILTER AND CLEANED SEVERAL AREAS WITHIN THE ENGINE, BUT THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL WHILE DRIVING AT ANY SPEED. THE MANUFACTURER TOOK A COMPLAINT AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.
Engine and engine cooling, Power train, Oct 5, 2011
ON OCT.5TH AS I WAS MERGING ONTO THE THRUWAY AT 55MPH THE TRUCK JUST STOPPED ACCELERATING IN RUSH HOUR TRAFFIC. I PUT ON MY FLASHERS AND COASTED TO THE SHOULDER JUST BARELY AVOIDING BEING REAR ENDED. THIS WAS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. YOU COULD PRESS THE GAS PEDAL AND THE RPM'S WOULD GO SKY HIGH BUT THE TRUCK WOULD NOT MOVE WHILE IN DRIVE. I TURNED THE TRUCK OFF,WAITED SEVERAL SECONDS,STARTED THE TRUCK AND IT MOVED IN DRIVE. I IMMEDIATELY CALLED THE DEALER AND HAVE A OCT.7TH SERVICE CALL.THIS WAS A NEAR DEATH SITUATION THE SECOND TIME DUE TO THE RUSH HOUR TRAFFIC. THIS VEHICLE HAS TROUBLE SHIFTING WHEN STARTED IN THE MORNING. AFTER LOOKING INTO THE MATTER THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL AND MAKE. IT APPEARS THE ELECTRONIC SHIFT MODULES NEED REPLACING.AFTER READING THE NUMEROUS SIMILAR COMPLAINTS I THOUGHT I WOULD FILE A COMPLAINT BEFORE SOMEONE GETS KILLED. *TR
Steering, Service brakes, Hydraulic, Engine and engine cooling, Oct 3, 2011
DRIVING AT NIGHT, DOING 50 MPH WHEN VEHICLE ENGINE CUT OFF - COULD NOT PULL OFF ROAD, APPLY BRAKES OR STEER.TOWED IN. "REPAIRED BY DEALERSHIP" ONLY TO OCCUR AGAIN IN 6 DAYS WHEN ENGINE WOULD NOT START AT ALL. AGAIN, SENT FOR REPAIR, FIVE DAYS IN SHOP. OCCURRED AGAIN THE VERY NEXT DAY - WOULD NOT START. HAS BEEN AT DEALERSHIP ANOTHER WEEK AND THEY STILL HAVE NO SOLUTION TO PROBLEM. HUSBAND IS TOTALLY DISABLED AND WE MUST HAVE A DEPENDABLE VEHICLE. WE BOUGHT IT USED WITH ONLY 37,000 MILES ON IT SO WE THOUGHT IT WOULD BE ALMOST NEW. CANNOT TAKE A CHANCE OF THE ENGINE CUTTING OFF WHILE ON A BUSY HIGHWAY! *TR
Engine and engine cooling, Power train, Vehicle speed control, Sep 28, 2011
CHECK ENGINE LIGHT CONTINUES TO COME ON AT RANDOM. WHEN IT DOES, PROBLEMS ACCELERATING. CAR WILL NOT ACCELERATE PAST 20 OR SOMETIMES CAR "SPUTTERS" JERKING A LOT. SOMETIMES AT RED LIGHTS, RAIL ROAD CROSSINGS, ANYTHING REALLY WHERE THE CAR IS STOPPED, CAR WILL NOT RESUME DRIVING AND CAR SOUNDS LIKE IT IS IN NEUTRAL AND I AM REVING IT UP. ELECTRONIC DASH PUTS A BRACKET OVER EACH GEAR, P R N D, ALL AT ONCE. WHEN ENGINE LIGHT IS ON IT IS ON FOR A PERIOD OF DAYS. WHEN I TURN THE CAR ON AND PUT IT IN TO DRIVE IT MAKES THE MOST HORRIBLE SOUND AS IF I BACKED INTO A WALL AND JERKS. SOMETIMES ON THE HIGHWAY WHEN THE LIGHT IS ON IT'S AS IF I SMELL SOMETHING BURNING THROUGH MY AIR VENTS. EVERYTIME I TAKE IT TO THE DEALER OR ANY SHOP JUST FOR A DIAGNOSIS IT'S JUST MY LUCK THAT THE LIGHT TURNS OFF AND THEY TELL ME MY CAR IS FINE. THIS CAR NEEDS TO BE RECALLED FROM LOOKING AT THE COMPLAINTS!!! *TT
Engine and engine cooling, Electrical system, Sep 14, 2011
STALLING ISSUES WITH 5.7 HEMI JEEP GRAND CHEROKEE OVERLAND. VEHICLE STALLS AT RANDOM BUT AT LOW SPEEDS AND COMING TO A STOP. HAPPENS APPROXIMATELY 3 TO 4 TIMES PER MONTH (ABOUT ONCE A WEEK). VEHICLE LOSES COMPLETE POWER, BRAKES, STEERING, ETC. HUGE SAFETY ISSUE. ONLY WAY TO RESTART IS TO PUT IN NEUTRAL OR PARK. NO CHECK ENGINE LIGHT BUT STORES P0884 CODE. DEALER CAN NOT REPLICATE PROBLEM BUT NOTICES CODE. DEALER DOES NOT HAVE A FIX OR DOES NOT KNOW HOW TO FIX. VEHICLE HAS STALLED ON RAILROAD TRACKS, 5PM TRAFFIC, AND WORSE POSSIBLE TIMES AND COULD CAUSE SERIOUS INJURY. *KB
Engine and engine cooling, Sep 8, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO STALL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. IMMEDIATELY AFTER THE CONTACT RESTARTED THE VEHICLE IT BEGAN TO STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE. THE CONTACT STATED THE SOFTWARE UPGRADE DID NOT REMEDY THE ISSUE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 124,601.
Steering, Sep 7, 2011
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN INSPECTING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THE TIE ROD END HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Service brakes, Hydraulic, Sep 6, 2011
WENT TO USE EMERGENCY BRAKE AND THE LEVER WAS FREE WITH NO CONNECTION INDICATED. TOOK IT TO THE DEALER AND THE DEALER SAID IT NEEDED A COMPLETE REAR $900+ BRAKE JOB AND WOULD NOT BE COVERED BY THE EXTENDED WARRANTY. TOOK IT TO A 3RD-PARTY MECHANIC; COST $299.00 TO FIX BECAUSE THEY HAD TO DISMANTLE THE CONSOLE AND REMOVE REAR SEATS AND REMOVE RUG TO GET AT THE CABLE. THE CABLE WAS NOT BROKEN, IT WAS SIMPLY DISCONNECTED FROM THE LEVER INSIDE THE CONSOLE; THERE WAS NOTHING WRONG WITH THE REAR BRAKE ASSEMBLY -- IT DID NOT NEED A BRAKE JOB. MECHANIC'S OBSERVATION WAS THE ONLY WAY THE CABLE COULD HAVE BEEN DISCONNECTED IS IF IT WAS DISCONNECTED AT THE BRAKE SITE, ALLOWED TO BECOME SLACK AND WHEN RECONNECTED AT THE BRAKE SITE THE CABLE WAS PULLED UNDER THE RUG. THE DEALER HAD PREVIOUSLY CONDUCTED WORK IN THE REAR END THE PREVIOUS DECEMBER AND CLAIMED THEY COULD NOT HAVE DONE THIS. NOTE: THIS WAS THE 1ST TIME I HAD ATTEMPTED TO USE THE EMERGENCY BRAKE SINCE I BOUGHT THE VEHICLE IN 2007. *TR
Tires, Sep 3, 2011
THE FRONT TIRES HAVE PREMATURE WARE ON THE INNER EDGE OF TIRE, THE RESULT WAS TIRE SEPARATION. AFTER ONLY 16000 MILES OF USE. I HAVE THE ALIGNMENT CHECKED AN IT WAS WITHIN FACTORY SPECIFICATION. I HAD TO PURCHASE A NEW SET OF TIRES. OLD TIRES STILL IN HAND AND HAVE PICTURES OF THE TIRES. *TR
Engine and engine cooling, Aug 30, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STARTED THE IGNITION ANDD A LOUD, RATTLING NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED A FAULTY CATALYTIC CONVERTER. THE TECHNICIAN EXPLAINED THAT THE ENTIRE EXHAUST SYSTEM MUST BE REPLACED IN ORDER TO PERFORM THE CATALYTIC CONVERTER REPLACEMENT. ON TWO SEPARATE OCCASIONS THE ENGINE POWER WAS SIGNIFICANTLY LOW DURING ACCELERATION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE DEFECT. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
Engine and engine cooling, Aug 30, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE. AFTER RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO DRIVE WITHOUT DECELERATION. THE FAILURE RECURRED TWICE AND INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT BELIEVED THE FAILURE MAY BE RELATED TO THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Power train, Aug 22, 2011
UPON DRIVING ON THE HIGHWAY, I FELT MY VEHICLE'S TRANSMISSION CHANGE GEARS, WHICH FELT LIKE NEUTRAL. MY CAR SLOWED A BIT BUT THEN SPED BACK UP, AND THEN SLOWED AGAIN AND SPED BACK UP. I THEN NOTICED THE P, R, N, D WERE ALL LIT UP. I HAD NO CONTROL OVER MY VEHICLE'S ACCELERATION WHEN THIS OCCURRED. AFTER I BROUGHT MY CAR TO THE DEALERSHIP, I WAS TOLD THE ELECTRONIC SHIFT MODULE HAD TO BE REPLACED. AFTER REPLACING IT, THREE MONTHS LATER IT OCCURRED AGAIN, AND WAS REPLACED AGAIN. OVER THE LAST 1.5 YEARS IT HAS OCCURRED RANDOMLY, OVER AND OVER, AND NOW NEEDS TO BE REPLACED AGAIN. THIS IS A SAFETY ISSUE AS THE DRIVER HAS NO CONTROL OVER THE VEHICLE'S SPEED. JEEP KNOWS ABOUT THIS ISSUE BUT REFUSES TO ACKNOWLEDGE THAT A RECALL NEEDS TO BE ISSUED, THEREFORE MAKING THEIR CUSTOMERS CONTINUE TO PAY FOR THE REPAIRS. A RECALL NEEDS TO ISSUED.
Electrical system, Equipment, Aug 22, 2011
I PURCHASED MY PRE-OWNED 2007 JEEP GRAND CHEROKEE LAREDO 4X4 LESS THAN A MONTH AGO. I HAVE HAD 4 INSTANCES OF IT NOT CRANKING. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS AND REPROGRAMMED THE COMPUTER. I GOT MY CAR BACK ON FRIDAY. TODAY IS MONDAY AND IT ISN'T CRANKING AGAIN. ALL ELECTRICAL ACCESSORIES WORK FINE BUT THE CAR WILL NOT CRANK. THE BATTERY, ALTERNATOR, AND STARTER TESTED FINE. THE SUSPENSION MAKES A GOD- AWFUL SQUAWKING SOUND EVERY TIME I DRIVE ANYWHERE. *TR
Tires, Aug 19, 2011
BOTH FRONT TIRES SEPARATED ON THE INSIDE EDGES OF THE TIRES. HAD NOTICED IT WEARING THIN AT AROUND 13 THOUSAND. HAD THE ALIGNMENT CHECKED, AND IT WAS IN PERFECT SPEC. AROUND 15 THOUSAND, I NOTICED A VERY THIN SPOT AND HAD THE ALIGNMENT CHECKED AGAIN, AND THE ALIGNER TOLD ME THAT THE METAL WAS SHOWING THROUGH, AND THE TIRES WERE ABOUT TO SPLIT APART. HAD THE TIRES CHANGED FOR ANOTHER BRAND ON ALL FOUR CORNERS, AND HAVE NOT HAVE ANY PROBLEMS SINCE AFTER 22,000 MORE MILES. STILL HAVE THE ORIGINAL FRONT TIRES FOR REFERENCE OR INSPECTION, AND ALL ALIGNMENT SHEETS. BEING AN INCIDENT FROM OVER A YEAR AGO, I AM NOT 100% SURE ON THE DATES. *TR
Engine and engine cooling, Aug 17, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE EXHAUSTED MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REPAIR FAILED TO REMEDY THE FAILURE. AS A RESULT THE VEHICLE HAD TO BE TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS CARBON BUILD UP IN ONE OF THE VALVES. THE REPAIR PERFORMED FOR THE SECOND DIAGNOSIS ALSO FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,449.
Engine and engine cooling, Aug 15, 2011
2007 JEEP GRAND CHEROKEE WITH 3.0 CRD DIESEL ENGINE. WHILE DRIVING THE CAR BEGAN TO RUN ROUGH FOR JUST A FEW SECONDS AND THEN ABRUPTLY STALLED AND WOULD NOT RESTART. THIS RESULTED IN THE LOSS OF POWER STEERING AND POWER BRAKES WHILE DRIVING. I WAS ON AN INCLINE (WITH A TRAILER IN TOW) AT THE TIME AND WAS UNABLE TO MOVE THE VEHICLE UNTIL BEING TOWED. THIS PRESENTS A VERY DANGEROUS DRIVING HAZARD TO THE DRIVER AND THE PASSENGERS IN THE JEEP AND TO ANY OTHER VEHICLES NEARBY. THE CAR WAS TOWED TO THE DEALER AND TODAY (8/15/2011) I WAS TOLD THIS IS A FAULTY CRANKSHAFT POSITION SENSOR. I DO KNOW OF OTHER 3.0 CRD JEEPS THAT THIS HAS HAPPENED TO WHILE DRIVING. I HAVE ALSO READ THAT OTHER CARS AND TRUCKS EQUIPPED WITH THE 3.0 CRD DIESEL ENGINE HAVE EXPERIENCED THE CRANKSHAFT SENSOR FAILURE. IT OCCURS WITHOUT WARNING AND AT ANY SPEED. *TR