2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Power train, Engine, Dec 23, 2013
JEEP STALLED IN TRAFFIC. HAD TO QUICKLY SHIFT TO NEUTRAL AND ATTEMPT TO RESTART. HAS BEEN IN THE SHOP PROBABLY 7 TIMES FOR THIS ISSUE AND STILL HASN'T BEEN FIXED. *TR
Power train, Dec 10, 2013
I STARTED TO GET SERVICE 4 WD SYSTEM LIGHT THIS STARTED AFTER I HAD TAKEN VEHICLE IN FOR RECALL ABOUT TRANSFER CASE NEUTRAL PROBLEM. I HAD NEVER HAD A PROBLEM BEFORE THIS HAD IT LOOKED AT BY CERTIFIED MECHANIC. HE CHECKED ALL SYSTEMS AND THEY CHECKED OUT OK HE CLEARED ERROR CODE. A DAY OR SO LATER IT RETURNED. HE SAID I SHOULD RETURN TO DEALER. THEY SAID IT WAS A BAD TRANSFER CASE RANGE SENSOR. A DEEPER LOOK AND I FOUND THAT MANY PEOPLE HAVE HAD THIS SAME TROUBLE AFTER HAVING FLASH UPDATE FOR RECALL. THIS PART HAS A LARGE BACK ORDER ( I WAS TOLD BY DEALER PART OVER 500 PIECE ) AND THEY COULD ONLY ORDER ONE EVERY 14 DAYS. *TR
Engine, Dec 5, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE ENGINE RPMS DECREASED ABNORMALLY. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING A PREVIOUS SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE HOWEVER, THE MANUFACTURER ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Suspension, Visibility/wiper, Dec 4, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE EXPERIENCED LOW VISIBILITY BECAUSE THE WINDSHIELD WIPERS WOULD NOT PROPERLY CLEAR THE WINDSHIELD. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL SHE NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR OF THE VEHICLE WOULD SWAY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Exterior lighting, Nov 29, 2013
HID HEADLAMPS LEVELERS FAILED, MAKING LIGHTS SHINE DOWN AT ROAD, AND UNSAFE TO DRIVE WHEN DARK. NO INDICATION OF PROBLEM UNTIL OUT DRIVING WHEN IT TURNED DARK. LIGHTS SHINE OUT LESS THAN 30 FEET FROM FRONT OF VEHICLE. FOG LIGHTS LIGHT FARTHER THAN HEADLAMPS. *TR
Engine, Nov 18, 2013
WHILE DRIVING THE JEEP IT DIES, WE COULD BE DRIVING ON THE HIGHWAY AT 55/60 MILES PER HOUR AND THE JEEP WILL DIE, WE COULD BE DRIVING LOCALLY AT 20 MILES PER HOUR AND THE JEEP JUST DIES -- WE HAVE CONTACTED CHRYSLER MANY TIMES REGARDING THE PROBLEM BUT NOTHING IS DONE -- THEY KEEP ASKING US TO PAY FOR A DIAGNOSTIC TEST BUT NOTHING SHOWS UP -- WHEN THE JEEP DIES THERE IS NO INDICATION THAT ANYTHING IS WRONG -- NO CHECK ENGINE LIGHT COMES ON, JUST THE RPM DROPS -- WE ARE WORRIED FOR THE SAFETY OF OUR FAMILY THAT WHILE DRIVING ON AN HIGHWAY AND ALL OF A SUDDEN THE JEEP DIES THAT SOMEONE HITS US FROM BEHIND AND CAUSES A MAJOR ACCIDENT OR WORSE -- WE HAVE TOLD CHRYSLER WE WOULD PAY FOR ANY WORK THAT IS NOT COVERED UNDER THE EXTENDED WARRANTY AS LONG AS THEY CAN FIX THE PROBLEM -- AFTER THAT STATEMENT THEY HAVE NOT RESPONDED TO ANY FURTHER CORRESPONDENCE. *TR
Electrical system, Nov 6, 2013
I AM WRITING TO DESCRIBE 5 INCIDENTS WITHIN THE PAST YEAR WHEN MY VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED FIRST IN MAY 2012, WITH A FOLLOW UP INSTANCE IN JUNE 2012. AFTER BRINGING THIS INTO THE DEALERSHIP, WAS TOLD THAT THIS WAS THE WIRELESS CONTROL MODULE MALFUNCTIONING AND THEY REPLACED. 6 MONTHS LATER, VEHICLE SHUT OFF AGAIN WHILE DRIVING WITHOUT CAUSE. VEHICLE SHUT OFF AGAIN OCTOBER 2013 WHILE DRIVING AT A SPEED OF ROUGHLY 20 MPH, FOLLOWED BY ANOTHER SHUT DOWN AT 70 MPH IN LATE OCTOBER 2013. I BROUGHT THIS VEHICLE INTO ANOTHER DEALERSHIP, WHO TOLD ME THAT THEY BELIEVED THIS WAS AN ISSUE WITH THE FRONT CONTROL MODULE (AFTER I TOLD THEM THE FIX TO THE WIRELESS CONTROL MODULE DID NOT WORK). DEALERSHIP ALSO ADVISED THAT A RECALL ON THE FRONT CONTROL MODULE FOR ISSUES EXACTLY AS I DESCRIBED WAS IN PLACE FOR 2008 GRAND CHEROKEES, BUT NOT MY VEHICLE IN PARTICULAR. UPON FURTHER INVESTIGATION WITH CHRYSLER, VEHICLES MANUFACTURED DEC 4 2007 - DEC 11 2007 WERE IMPACTED BY THIS RECALL. MY VEHICLE WAS MANUFACTURED DEC 3RD. CHRYSLER REFUSED TO COVER THIS UNDER THE RECALL BUT AGREED TO PICK UP THE MAJORITY OF THE REPAIR COST. MY CONCERN IS THAT THIS ISSUE IS EXTREMELY DANGEROUS - I COULD HAVE GOTTEN INTO AN ACCIDENT ANY OF THE FIVE TIMES THAT MY CAR SHUT OFF WITHOUT WARNING. IT IS VERY CLEAR THAT MY CAR SHOULD HAVE BEEN COVERED BY THIS RECALL BUT WAS NOT. I AM VERY CONCERNED FOR OTHER DRIVERS OF A 2008 GRAND CHEROKEE THAT FIT A SIMILAR DESCRIPTION OF MINE - CLOSE TO MANUFACTURER DATE OF RECALL BUT NOT QUITE THERE BUT HAVING THE SAME PROBLEM. *TR
Power train, Nov 1, 2013
AFTER HAVING MY VEHICLE SERVICED FOR THE N23 RECALL, THE SERVICE 4WHEEL DRIVE INDICATOR HAS BEEN COMING ON AND I NO LONGER HAVE 4 LOW. IT IS AT THE SERVICE CENTER AGAIN FOR THE THIRD TIME. I AM CONCERNED THAT THE RECALL IS EITHER NOT PERFORMED PROPERLY OR ISN'T AN ADEQUATE FIX TO THE TRANSMISSION ISSUES AND IS CREATING I UNINTENDED PROBLEMS. *TR
Power train, Nov 1, 2013
MY VEHICLE HAS BEEN MAINTAINED BY THE DEALERSHIP. I HAVE 56K MILES ON A 2008 JEEP GRAND CHEROKEE LIMITED HEMI 8CYLINDER I DO NOT DO ANY OFF ROADING I AM TOLD TODAY THAT I NEED AN UPPER DIFFERENTIAL HOUSING INSULATOR AND PINION SEALS WHICH ARE LEAKING. THESE PRODUCTS SHOULD LAST LONGER THAN 56K IN MILES AND ARE A CONSIDERABLE COST TO THE CONSUMER FOR A 5 YEAR OLD JEEP. THERE ARE SEVERAL BULLETINS OUT ABOUT THIS ISSUE BUT JEEP DID NOT CONSIDER HELPING ME BECAUSE I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY WHICH IS CLEARLY NOT ENOUGH FOR DEFECTIVE PARTS. PLEASE SEE OTHER COMPLAINTS FOR A RECALL ISSUE. THANK YOU *TR
Electrical system, Engine, Nov 1, 2013
JEEP STALLS WHEN TRAVELING. MOSTLY HAS OCCURRED WHEN YOU ARE SLOWING DOWN FOR A STOP LIGHT BUT DID STALL ONCE AT SPEED ON THE WEST SIDE HIGHWAY IN NEW YORK CITY. THIS HAS HAPPENED AT LEAST 10 TIMES AND HAS BEEN TO THE DEALERSHIP 3 TIMES WITH NO FIX IN SIGHT. THE DEALERSHIP CAN NOT FIND WHAT THE PROBLEM IS. I HAVE CALLED JEEP AND THEY HAVE NOT BEEN ANY HELP. THIS PROBLEM IS AFFECTING A LOT OF JEEP GRAND CHEROKEE AS IT IS WELL WRITTEN ON THE INTERNET FORUMS. A QUICK GOOGLE SEARCH ON JEEP STALL OR HEMI STALL REVEALS MANY PEOPLE WITH THE SAME EXACT ISSUE. *TR
Suspension, Oct 29, 2013
TIRES HAVE BEEN GETTING UN EVEN WEAR. TOOK VEHICLE TO CERTIFIED SHOP, THEY INFORM ME MY SUSPENSION IS GONE. I TOOK MY VEHICLE TO DEALERSHIP, WHERE I WAS TOLD IT CANT BE BAD. I HAVE ONLY DONE HIGHWAY DRIVING WITH THIS VEHICLE, I DON'T SEE HOW IT WENT OUT SO SOON. I READ ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME COMPLAINT. *TR
Electrical system, Engine, Oct 28, 2013
THE JEEP STALLS ON THE FREEWAY. WHILE DRIVING THE JEEP ON THE INTERSTATE, IT STALLED AND RESTARTED SUDDENLY. THIS WAS FELT BY A SUDDEN LOSS OF FORWARD MOMENTUM. THE JEEP AT TIMES STALLS FLAT AT FREEWAY SPEEDS AND NEEDS TO BE STOPPED TO RESTART. THIS HAS BEEN IN FOR REPAIRS SINCE JANUARY 2013 AND IT STILL STALLS. *TR
Engine, Oct 28, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS RESTARTED AND BEGAN TO PERFORM NORMALLY, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Power train, Electrical system, Service brakes, Oct 4, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.
Engine and engine cooling, Sep 30, 2013
MULTIPLE TIMES WHILE DRIVING THE CAR THE THE ENGINE COMPLETELY SHUTS OFF WITH NO WARNING. LAST TIME WAS LAST WEEK 09/23/2013.THE CAR DEALERSHIP SAYS THEY CAN NOT RECREATE THIS AND THE COMPUTER IS NOT SHOWING ANYTHING. *TR
Engine, Sep 20, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Engine, Sep 18, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND IT CONTINUED TO OPERATE AS DESIGNED. THE FAILURE RECURRED OVER 150 TIMES OVER THE COURSE OF TWO YEARS. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS ON SIX SEPARATE OCCASIONS BUT THE FAILURE COULD NOT BE REPLICATED. THE COIL PACKS AND THE FINAL DRIVE CONTROL MODULE WERE REPLACED IN ADDITION TO A SOFTWARE UPDATE BEING PERFORMED BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 94,500.
Vehicle speed control, Sep 13, 2013
I SWITCHED LANES TO THE RIGHT TO MAKE A RIGHT TURN UP AHEAD WHEN MY ACCELERATOR WHEN INTO FULL THROTTLE! I STEPPED ON THE BRAKE WITH 1 FOOT AND NOTHING HAPPENED. I THEN USED MY 2 FEET AND STEPPED AS HARD AS I COULD & THE ENGINE KEPT GETTING LOUD AND WANTED TO GO FULL SPEED! I DOWN SHIFTED (MY AUTOMATIC VEHICLE) INTO FIRST GEAR AND PULLED UP MY EMERGENCY BRAKE AND STILL MY JEEP WOULDN'T STOP! THE ENGINE WAS FIGHTING AGAINST ME. IT FINALLY STARTED TO SLOW DOWN JUST BEFORE APPROACHING THE PARKED VEHICLE UP AHEAD WITH PASSENGER INSIDE. I WAS VERY FORTUNATE (THIS TIME) BUT NEARLY SUFFERED AN HEART ATTACK. *TR
Engine, Sep 12, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE POWERED OFF AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO STATED THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Suspension, Visibility, Equipment, Engine, Sep 9, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 12/26/13*LJ THE PASSENGER SIDE MIRROR WAS REPLACED. THE SPEAKERS WERE NOT WORKING CORRECTLY, THE STABILIZER BUSHINGS WERE REPLACED.
Electrical system, Sep 2, 2013
STOPPED AT ROADSIDE STAND. TRIED TO RESTART, NO DASHBOARD LIGHTS, NO IGNITION ALL WINDOWS DOWN INOPERABLE, TOWED TO JEEP DEALER. IT IS A FAULTY WIRELESS IGNITION CODE. THE RECEIVER IN THE SYSTEM THAT CHECKS FOR THE CORRECT KEY FOB.THIS HAS THE POTENTIAL TO PUT THE OCCUPANTS IN A DANGEROUS SITUATION. IT SEEMS THIS IS A NATIONWIDE PROBLEM, BECAUSE THE PART MAY BE IN RE-ENGINEERING AND WON'T BE AVAILABLE FOR 1- 2 MONTHS! ONE AFTERMARKET SUPPLIER TOLD ME THERE ARE 300 OF THESE PARTS ON BACK ORDER. SOUND LIKE A RECALL TO ME. *JS
Power train, Aug 30, 2013
VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.
Electrical system, Aug 28, 2013
DRIVING ON THE HIGHWAY WHEN MY 2008 JEEP GRAND CHEROKEE SHIFTED INTO NEUTRAL BY ITSELF. I WAS NOT QUICK TO REACT AND WAS ALMOST KILLED IN A MULTIPLE CAR PILE-UP. A LARGE 18 WHEEL TRUCK AND TWO OTHER CARS LEFT THE ROADWAY TO AVOID HITTING ME. I WAS COMPLETELY HELPLESS AND COULD NOT GET OUT OF THE WAY. I PULLED OVER TO CALL MY DAD, BUT HE DIDN'T ANSWER. AFTER ABOUT 15 MINUTES, I RESTARTED THE VEHICLE AND IT SHIFTED INTO DRIVE ON THE SIDE OF THE HIGHWAY. I DROVE IT HOME ON THE ACCESS ROAD. THIS HAS HAPPENED TO ME TWICE NOW. MY 2008 JEEP GRAND CHEROKEE SHOULD BE PART OF THIS RECALL --RECALL NUMBER: 13V175000. I CALLED CHRYSLER AND THEY SAID THEY DO NOT HAVE ANY INDICATION OF WHY IT IS NOT. MY CASE NUMBER WITH CHRYSLER IS [XXX}. PLEASE HELP ME BEFORE I AND SEVERAL OTHER PEOPLE BEHIND ME ARE KILLED. I DRIVE 30 MILES TO AND FROM WORK DOWN I-35 AND I-40 IN OKLAHOMA CITY, THESE ARE TWO OF THE BUSIEST ROADS WHICH I DRIVE THIS 2008 JEEP GRAND CHEROKEE 60 MILES, MONDAY THROUGH FRIDAY. MY VEHICLE IS UNSAFE BY AN ALREADY KNOWN DEFECT CHRYSLER HAS IDENTIFIED BY RECALL NUMBER 13V175000, AND YET THEY ARE STALLING AND FAILING TO ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Power train, Electrical system, Aug 27, 2013
2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 27, 2013, crash
2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR