2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Electrical system, Jan 28, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB MALFUNCTIONED, PREVENTING HIM FROM UNLOCKING AND LOCKING THE DOORS. THE FAILURE ALSO PREVENTED THE CONTACT FROM USING THE AUTOMATIC STARTER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED HIM TO CONTACT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 81,520.
Power train, Jan 23, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. AFTER SHIFTING INTO PARK, THE GEAR SHIFTER SEIZED AND COULD NOT BE REMOVED FROM PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Engine, Dec 30, 2012
WHILE TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH, THE ENGINE STALLED AND SHUT DOWN. I HAD TO PULL OVER TO THE SIDE AND RESTART THE CAR TO CONTINUE. I'VE HAD SIMILAR ISSUES WITH THIS VEHICLE DOZENS OF TIMES AND I FEAR THAT ONE DAY IT WILL CAUSE AN ACCIDENT WHEN IT SHUTS DOWN ON ME. THE DEALER SEEMS TO NOT KNOW WHAT TO DO ABOUT IT AND I'M SCARED THAT I'LL GET HURT DRIVING THE CAR. *TR
Engine, Dec 29, 2012
THE ENGINE STALLS INTERMITTENTLY FROM TIME TO TIME SHUTTING THE CAR DOWN. IT USUALLY HAPPENS WHILE COMING TO A STOP OR AT REST. IN SEPTEMBER OF 2012 IT HAPPENED ON THE HIGHWAY GOING AT 65 MPH AND I HAD TO BRING THE VEHICLE TO THE CURB TO RESTART IT. IT ALWAYS RESTARTS EASILY. I HAVE TAKEN IT TO THE DEALER AND THEY CAN NOT FIGURE IT OUT. *TR
Electrical system, Engine, Dec 12, 2012
THE MOVING VEHICLE INADVERTENTLY STALLS. THE STALL HAS MOSTLY OCCURRED ON THE HIGHWAY AT SPEEDS OF 70-75 MPH, AS WELL AS ON-RAMPS AND OFF-RAMPS. THE FREQUENCY OF OCCURRENCE IS APPROXIMATELY (3-4) TIMES PER MONTH. WHEN THE VEHICLE STALLS I HAVE TO QUICKLY PUT THE VEHICLE IN NEUTRAL AND RESTART THE ENGINE. FORTUNATELY THE ENGINE RESTARTS IMMEDIATELY AND I AM ABLE TO RESUME DRIVING. THE PROBLEM WAS REPORTED TO A LOCAL (RI) DEALERSHIP, WHO WAS UNABLE TO DIAGNOSE A PROBLEM/DEFECT. I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE, AND I AM A POLICE OFFICER WITH EXTENSIVE TRAINING. I WILL NOT ALLOW MY WIFE TO OPERATE THIS VEHICLE. *TR
Visibility, Structure, Dec 11, 2012
THE SUN ROOF ON MT JEEP HAS LEAKED FOR OVER 2 YEARS. LEAKS INTO THE CAR THRU THE SIDE ARMS LOCATED BY THE WINDOW AND THE MAIN TOP THRU THE LIGHTS ONTO THE RADIO/CONSOLE. NO ONE WANTS TO HELP. WHEN IT POURS, IT LEAKS HEAVY. IF IT RAINS THROUGHOUT THE DAY, IT DOESN'T LEAK AS HEAVY. SNOW, DOES THE SAME THING.. *TR
Electrical system, Nov 13, 2012
I HAVE HAD AN ON GOING ELECTRICAL PROBLEM WITH MY 08 JEEP GRAND CHEROKEE. WHEN I AM DRIVING MY JEEP AT VARIOUS SPEEDS IT GOES OFF. IT HAS HAPPENED NUMEROUS TIMES AT DIFFERENT SPEEDS. ON THE INTERSTATE AT 55 MILES PER HOUR IT HAS GONE DEAD AT NIGHT AND MY HEADLIGHTS, DASH AND STEERING ALL GOES OUT. I HAVE HAD TO SHIFT INTO NEUTRAL AND RESTART THE CAR. IT HAS GONE OFF MORE FREQUENTLY JUST DRIVING AROUND TOWN, NO WARNING HAPPENS IT JUST DIES. I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES AND THEIR TESTS SHOW NOTHING WRONG AND WHEN THEY DRIVE IT "THEY SAY IT DOES NOT DIE ON THEM". IT IS IN THE SHOP NOW AGAIN AND HAS NOT GONE OFF ON THEM. THEY PUT A RECORDER ON MY CAR AND LET ME DRIVE IT AND SAID IF IT DIED TO PUSH THE RECORDER BUTTON AND IT WOULD RECORD THE INCIDENT AND THEY WOULD KNOW WHAT WAS WRONG. IT WENT OFF 6 TIMES IN TWO DAYS AND I PUSHED THE BUTTON 6 TIMES. THEY SAID THEY CHECKED THE RECORDER AND IT SHOWED NO INCIDENTS!!!! I KNOW THIS IS A SAFETY CONCERN, I GUESS NO ONE WILL DO ANYTHING UNTIL THERE IS A FATALITY. I UNDERSTAND MY VIN# IS NOT INCLUDED IN THE RECALL FOR THE 2008 JEEP ELECTRICAL PROBLEM. I AM NOT SURE WHY. *TR
Electrical system, Exterior lighting, Oct 25, 2012
WHILE DRIVING MY VEHICLE THE GAUGES STARTED TO GO UP AND DOWN, THE RADIO WENT ON AND OFF, THE TURN SIGNALS WERE INTERRUPTED, ALL THE IDIOT LIGHTS CAME ON AND WENT OUT LEAVING THE ENGINE LIGHT ON. I CALLED MY GARAGE AND FOUND OUT THE FRONT CONTROL MODULAR IS GOING. THERE WAS A RECALL ON 2008'S BUT MY VEHICLE WAS NOT INCLUDED DUE TO MANUFACTURE DATE. MY VEHICLE IS ONLY 4 YEARS OLD AND WAS USED PREVIOUSLY BY DIAMOND CHRYSLER. I HAVE NOT RECEIVED ANY RECALLS. ACCORDING TO THEM MY VEHICLE IS CLEAN. NOW I WILL HAVE TO PAY CLOSE TO $1,000.00 TO GET IT FIXED. IF A RECALL GOES OUT IT SHOULD GO OUT TO ALL VEHICLES IN CASE ONE SUCH AS MY VEHICLE GETS MISSED. *TR
Air bags, Oct 23, 2012, crash
MY SON HIT A TREE AND SPLIT IT IN HALF, THEN TOOK OUT A 100FT LAMP POST AND THEN CRASHED INTO A GUARD RAIL AND NOT ONE AIRBAG WENT OFF! *TR
Engine, Sep 28, 2012
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE DIESEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE OIL INTAKE TUBE WAS LEAKING OIL INTO THE INTAKE AIR MANIFOLD AND GOING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE INTAKE MANIFOLD AND THE AIR INTAKE HOSE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO LODGED A COMPLAINT FOR THE CONTACT AND OFFERED TO PAY FOR ONE THIRD OF THE REPAIR COSTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,726.
Power train, Sep 8, 2012
8/8/12 DRIVING FROM TEMPLE TX TO TUNICA MS (STOPPING THERE BEFORE CONTINUING ON TO INDIANAPOLIS, IN). CAR GAVE NO ISSUES/INDICATIONS OF TROUBLE. 8/9/12 CAR WOULD BARELY GO 10 MILES PER HOUR LEAVING THE HOTEL, WOULD STOP FORWARD PROGRESS OF ANY KIND IF I STOPPED, HAD TO PUT IN PARK, TURN OFF CAR AND TURN ON AGAIN. HAD TO CROSS 4 LANE HIGHWAY, BUT COULD NOT GET CAR TO MOVE FORWARD FAST ENOUGH TO CLEAR ALL 4 LANES AND MIDDLE DIVIDER. TOOK IT IN 2 GREEN LIGHT TRIES AND PULLED INTO GAS STATION (1/2 MILE FROM HOTEL), GAVE CAR A REST, FILLED GAS AND SAME PROBLEM WHEN STARTED AGAIN. HAD TO CALL TOW TRUCK AND BRING TO LOCAL JEEP DEALER, 7 HOURS WAITING AT DEALER TO BE TOLD WE HAD AN EARLY MAJOR TRANSMISSION FAILURE AND IT WOULD BE 8/13 BEFORE IT WOULD BE READY. RENTED A CAR TO CONTINUE OUR VACATION. $3,934.73, TRANSMISSION REPAIRED, FAILURE OCCURRED AT 41,138 MILES, CHRYSLER ADMITS IT IS AN EARLY FAILURE (AND STATES WE ARE OUT OF ALL WARRANTIES), MS DEALER STATES EARLY FAILURE AND POWERTRAIN SHOULD BE COVERED, CONTACT CHRYSLER WHEN WE GET HOME AND LOCAL DEALER HERE STATES 5/50000 ON POWERTRAIN. CHRYSLER REFUSES TO REIMBURSE MORE THAN $1500 WHICH WE HAVE NOT ACCEPTED AND REFUSES TO ACKNOWLEDGE 5 YEAR/50,000 MILE POWER TRAIN WARRANTY. HAD THIS FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE CAUSED AN ACCIDENT FOR OURSELVES AND OTHERS. CHRYSLER HAS NOT CALLED TO THIS DAY THE REPAIR DEALERSHIP TO UNDERSTAND WHY THE TRANSMISSION FAILURE OCCURRED. WE WERE TOLD THE OIL HAD BURNT BY THE DEALERSHIP? THERE WAS PLENTY OF TRANSMISSION FLUID, IT WAS JUST BURNT. WE ARE WRITING TO YOU TO BRING THIS POTENTIAL SAFETY ISSUE WITH EARLY TRANSMISSION FAILURE TO YOUR ATTENTION AND TO ASK WHAT EXACTLY IS THE NHTSA/DOT REGULATIONS REGARDING POWER TRAIN COVERAGE/FAILURES AND WHAT RECOURSE WE MAY HAVE. THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. *TR
Tires, Aug 4, 2012
2008 JEEP SRT8 PURCHASED IN DECEMBER 2009 WITH BRAND NEW TIRES. LESS THAN 30K MILES AND FOUND FRONT TIRES SEPARATING ON INNER EDGES WITH PLENTY OF TREAD LEFT AND ALIGNMENT WITHIN SPECS. I FOUND THIS YESTERDAY WHEN I DECIDED TO DO SOME MAINTENANCE REPAIRS AS I AM A JEEP TECHNICIAN AND I WORK AT A CHRYSLER DEALERSHIP. THE FRONT TIRES ARE COMPLETELY SEPARATED WITH THREADS EXPOSED. THIS IS EXTREMELY DANGEROUS AS I DRIVE THIS VEHICLE WITH FAMILY AT HIGHWAY SPEEDS. I HAVE PICTURES IF NECESSARY AND CAN PROVIDE ALIGNMENT SPECS. I AM A MEMBER OF THE JEEP SRT8 FORUM AND THIS IS A COMMON ISSUE WITH MANY MEMBERS. *TR
Tires, Jul 24, 2012
MY 2008 JEEP/GR.CHEROKEE HAS GOODYEAR-FORTERA TIRES ON IT. I HAVE NOTICED THAT THE TREAD AROUND THE SIDEWALL HAS 2 DIFFERENT DIRECTIONS. ONE TURNS SLIGHTLY FORWARD AND THE OTHER SLIGHTLY TO THE REAR. I HAVE TRIED TO CONTACT GOODYEAR WHO HANDS ME BACK OFF TO JEEP FOR AN EXPLANATION.UPON MY MOST RECENT TIRE ROTATION,I POINTED THIS OUT TO THE HEAD MECHANIC. HE REPLIED IT DOES NOT MATTER,IT DOES NOT SERVE ANY PURPOSE. I DISAGREE. I DON'T THINK THEY PUT THEM ON THERE FOR NO REASON..I HAVE TAKEN THE TRUCK TO A GOODYEAR TIRE DEALER AND HE SAID THE TREAD PATTERN IS SUPPOSED TO PUSH WATER AWAY FROM THE VEHICLE. I WALKED THE MAN AROUND THE VEHICLE AND SHOWED HIM THAT BOTH TIES ON THE RIGHT SIDE OF THE VEHICLE FACE FORWARD WHILE THE 2 TIRES ON THE LEFT FACE THE REAR.SHOULDN'T THEY ALL FACE THE SAME DIRECTION? I HAVE SEEN THESE TIRES ON THE HONDA/PILOT,G.M.C./TRAVERSE,FORD/EXPLORER AND FORD/EDGE. I HAVE ASKED OTHER DRIVERS ABOUT IT,BUT NO ONE HAS NOTICED UNTIL I SPOKE ON IT. I FIND IT HARD TO BELIEVE THAT NOBODY ELSE SEEMS TO SEE A POTENTIAL PROBLEM HERE. PLEASE HELP ME-I HAVE TAKEN PICTURES OF THIS SITUATION AND WOULD BE GLAD TO SEND THEM TO YOU.I CAN'T POSSIBLY BE ONLY ONE WHO NOTICES THIS. *TR
Electrical system, Jun 15, 2012
TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC ADVISED THAT THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED AND BOTH THE IGNITION MOTOR AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.
Visibility, Structure, Jun 6, 2012
ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND OVERHEAD CONSOLE, AND OTHER AREAS OF HEADLINER. A BIT STARTLING WHEN TRAVELING IN RUSH HOUR TRAFFIC ON THE FREEWAY. AFTER READING ABOUT THE COUNTLESS STORIES OF OTHER OWNERS EXPERIENCING THE SAME THING, I BEGAN CONTACTING DEALERSHIPS INCLUDING THE OUT OF AREA DEALERSHIP WHERE THE VEHICLE WAS BOUGHT USED IN DECEMBER 2011. IT BECAME APPARENT THAT THERE WOULD BE NO RELIEF AND I WOULD BEAR MOST IF NOT ALL OF THE COST OF THE REPAIR OF THIS DESIGN FLAW THAT CAN CREATE VERY UNSAFE DRIVING CONDITIONS AND CAUSE ACCIDENTS. *TR
Other or unspecified, Apr 30, 2012
I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE LIMITED IN 2008. ALMOST FROM THE VERY BEGINNING I'VE HAD PROBLEMS WITH THIS VEHICLE & HAD BEEN GOING BACK & FORTH TO THE DEALERSHIP FOR ONE REPAIR AFTER THE OTHER. ALTHOUGH THE PREVIOUS ISSUES WERE SERIOUS, THEY DID NOT RISE TO THE LEVEL OF BEING A HEALTH/SAFETY HAZARD AS MY CURRENT PROBLEM DOES. IN 2011, I STARTED EXPERIENCING INTERMITTENT ELECTRICAL FAILURE; SPECIFICALLY, THE VEHICLE WOULD JUST STOP NO MATTER WHETHER I WAS DRIVING 70 ON THE HWY OR 30 IN A NEIGHBORHOOD. THE VEHICLE WOULD TURN OFF WITHOUT WARNING & I WOULD BE LEFT TRYING (W/OUT ANY POWER STEERING) TO COAST TO THE SIDE OF THE ROAD WITH WHATEVER MOMENTUM WAS LEFT. ONCE TO THE SIDE OF THE ROAD, I PUT THE VEHICLE IN PARK, TURNED THE IGNITION TO THE OFF POSITION & WAIT A FEW SECONDS. I WOULD THEN START THE VEHICLE RIGHT UP AS IF NOTHING HAD HAPPENED. I HAVE TAKEN THE JEEP IN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. I'VE GOTTEN TO THE POINT WHERE EACH TIME IT STOPS, I CALL THE DEALER SERVICE DEPT JUST SO THE RECORD WOULD SHOW THAT I CALLED, REPORTED THE PROBLEM HAD OCCURRED AGAIN & ALSO TO VENT MY FRUSTRATION OF THIS RECURRING PROBLEM. MY CONCERNS: 1) THE STALLING IS HAPPENING MORE FREQUENTLY 2) THE PROBLEM CAN'T BE DUPLICATED ON CUE 3) I CAN'T GET MORE THAN A CONDESCENDING, WHAT DO YOU WANT TONE FROM MGMT AT THE DEALERSHIP & 4) THERE DOES NOT SEEM TO BE ANY SENSE OF URGENCY FROM ANYONE OTHER THAN MYSELF . MY QUESTIONS: DOES THERE REALLY HAVE TO BE SOME TYPE OF ACCIDENT OR FATALITY BEFORE SOMEONE ACTUALLY TRIES TO FIND OUT WHY THIS IS HAPPENING & FIX IT? WHY AREN'T THE SERVICE PEOPLE EQUIPPED TO DO MORE THAN JUST SPEAK TO THE VEHICLE OWNER AS IF WE ARE STUPID & LIKE I'M JUST MAKING UP STORIES. ALTHOUGH THEY HAVEN'T BEEN ABLE TO DUPLICATE THE PROBLEM, IS THERE TRULY SOMEONE TRYING TO FIND OUT WHAT THE PROBLEM IS? WHO DO I NEED TO CONTACT? *JS
Steering, Engine and engine cooling, Electrical system, Apr 23, 2012
WHEN GOING OVER SPEED BUMPS MY VEHICLE STALLS. THIS IS THE THIRD TIME THIS HAS HAPPENED IN THE LAST 2 MONTHS. I'VE BROUGHT IT TO THE DEALERSHIP MULTIPLE TIMES. EACH TIME I'VE BEEN TOLD THERE IS NO PROBLEM, OR THAT I NEED SPARK PLUGS REPLACED, OR THE THROTTLE BODY NEEDS TO BE CLEANED....NOTHING HAS HELPED! *TR
Vehicle speed control, Service brakes, Engine, Mar 11, 2012
I STARTED THE JEEP AND TRAVELED NORMALLY FOR ABOUT A THIRD OF A MILE ON LOCAL STREETS. THE PROBLEM STARTED WHEN I TURNED ONTO A COLLECTOR STREET FROM A LOCAL STREET APPLYING FULL THROTTLE. WHEN I LIFTED MY FOOT OFF THE THROTTLE PEDAL THE JEEP KEPT ACCELERATING. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WENT ON. I STOPPED THE CAR BY APPLYING THE BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. THE ENGINE CONTINUED TO REV AT ABOUT 4000 RPM WITH THE JEEP STOPPED. I TURNED OFF THE JEEP AND CHECKED THE POSITION OF THE CARPET PROTECTOR TO MAKE SURE IT WAS NOT INTERFERING WITH THE ACCELERATOR. IT WAS NOT IN A POSITION WHERE IT COULD OVERLAP THE THROTTLE. I ALSO CHECKED THE ACCELERATOR PEDAL AND FOUND IT OPERATING NORMALLY IN TERMS OF POSITION AND ACTION. I TURNED THE ENGINE BACK ON AND THE JEEP REACTED NORMALLY FOR THE REMAINDER OF THE TRIP. DEALER NOT ABLE TO REPLICATED BUT REPORTED ERROR MESSAGE THAT BOTH BRAKES AND ACCELERATOR WERE BOTH DEPRESSED. ALSO REPORTED THAT CARPET WAS NOT INVOLVED. *TR *JS
Electrical system, Exterior lighting, Visibility, Mar 6, 2012
WHILE DRIVING ALL MY GAUGES STOPPED WORKING SUCH AS THE WIPERS, SPEEDOMETER, OIL LIGHT, ALL OF MY GAUGES STOPPED WORKING THAT ARE CONTROLLED BY THE COMPUTER. COULDN'T TELL WHAT GEAR I WAS IN WHILE DRIVING. MY RADIO AND CLOCK WOULDN'T WORK. MY BLINKERS WOULDN'T WORK. I HAD TO TAKE IT TO GET IT FIXED THIS MORNING. I SURPRISED THIS WASN'T ON A RECALL. *TR
Suspension, Wheels, Mar 5, 2012
TIRE PRESSURE MONITORING SYSTEM - VALVE STEMS CORRODED BADLY - APPEAR TO BE MADE OF POOR QUALITY ALUMINUM - EVENTUALLY BROKE OFF WHEN ATTEMPTING TO ADD AIR PRESSURE. COULD HAVE EASILY BROKEN OFF WHEN DRIVING JUST DUE TO VIBRATION AND CAUSED A SUDDEN LOSS OF AIR PRESSURE RESULTING IN LOSS OF CONTROL OF VEHICLE. HAVE REPLACE THREE UNITS SO FAR AT A COST OF OVER $300. HAVE KEPT OLD PARTS AND INVOICES AND PICTURES OF BADLY CORRODED UNITS. PLEASE RECALL BEFORE SOMEONE GETS HURT. JEEP HAS REPLACED UNITS WITH BRASS UNITS NOW!!! THEY SHOULD PAY FOR THEIR MISTAKES. PARTS MADE BY SCHRADER ELECTRONICS. *TR
Engine and engine cooling, Feb 1, 2012
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE COASTED TO A STOP AND THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Visibility, Jan 24, 2012
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASSIONS.THE CONTACT STATED A RED LIGHT FLASHED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE GEAR SHIFTER AND THE ENGINE STARTER MODULE. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE WAS NO LONGER ABLE TO BE STARTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 08V059000 (VISIBILITY: WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 62,000.
Electrical system, Jan 12, 2012
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 55 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FAILURE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE CONTACT'S VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER :08V059000 ( ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,334 AND THE CURRENT MILEAGE WAS 38,000.
Fuel system, Other, Electrical system, Dec 30, 2011
DRIVING APPROXIMATELY 55 MPH ON INTERSTATE, VEHICLE SUDDENLY LOST POWER AND STEERING CONTROL TIGHTENED. GAS GAUGE WENT TO E, MPH WENT TO 0. VEHICLE STARTED IMMEDIATELY AFTER IT CAME TO A STOP. TOOK VEHICLE TO DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. WAS NOT SATISFIED WITH HAVING MY JEEP RETURNED TO ME WITHOUT IDENTIFYING SOLUTION. MECHANIC'S BEST GUESS WAS THAT HE COULD REPLACE POWER MODULE - TOTAL INTEGRATED POWER MODULE WAS WHAT MECHANIC REPLACED. WELL, JEEP STOPPED FIVE ADDITIONAL TIMES IN LAST 21 DAYS. FOUR OUT OF FIVE TIMES, VEHICLE SHUT DOWN ON A SLIGHT DECLINE (NEIGHBORHOOD DIP OR EXITING GAS STATION). VEHICLE DID START IMMEDIATELY AFTER IT CAME TO A STOP. DEALERSHIP STILL CANNOT DUPLICATE THE PROBLEM. FRUSTRATED WITH NOT HAVING MY PRIMARY FAMILY VEHICLE AVAILABLE. *KB
Electrical system, Dec 29, 2011, fire
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL MODULE WAS BURNING THROUGH WIRES. IN ADDITION, THE VEHICLE WOULD STALL SPORADICALLY AND WOULD OFTEN FAIL TO START. THE DEALER INFORMED THE CONTACT THAT THE ELECTRICAL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. THE VEHICLE WAS PARTIALLY REPAIRED AND WAS NO LONGER DRIVABLE. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 67,000.