2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Exterior lighting, Dec 27, 2011
TL* THE CONTACT OWNS 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEADLIGHT SENSOR CAUSED THE HEADLIGHTS TO BEAM ONTO THE GROUND AND NOT THE ROADWAY. THE VEHICLE TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEADLIGHT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.
Visibility, Dec 23, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED AND WOULD TRAVEL IN THE WRONG DIRECTION, CAUSING THE WIPER TIPS TO BREAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND THE FAILURE WAS LOCATED AT THE WINDSHIELD MOTOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.
Electrical system, Dec 12, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE HE WAS STOPPED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE WOULD SUCCESSFULLY RESTART AFTER STALLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 52,000.
Engine and engine cooling, Dec 7, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE STALLED AND THE CONTACT HAD TO PULL OVER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING BUT THE TEST RESULT DID NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 44,000.
Electrical system, Nov 29, 2011
THERE IS A RECALL (#89275) FOR IMPROPERLY MANUFACTURED FRONT CONTROL MODULES ON CERTAIN 2008 JEEP GRAND CHEROKEES. I OWN ONE SUCH MAKE AND MODEL (BOUGHT IT USED IN JUNE 2011), AND AM BEING TOLD THAT I MAY HAVE TO REPLACE MY FRONT CONTROL MODULE BY A SERVICE WRITER AT THE LOCAL JEEP DEALER. IT WOULD NOT START THIS MORNING AT ALL. SINCE AUGUST THERE HAS BEEN INTERMITTENT MALFUNCTIONS IN THE AUTOMATIC START, NAVIGATION SYSTEM AND POWER SEAT SETTINGS, AND PARKING ASSIST, TOO. I AM BEING TOLD SEPARATELY BY THE JEEP NATIONAL RECALL CENTER THAT THE RECALL IS VIN-SPECIFIC AND DOES NOT IMPACT MY PARTICULAR VEHICLE. IS THIS A LEGITIMATE EXPLANATION OF FACT BY JEEP? *KB
Engine and engine cooling, Electrical system, Visibility, Nov 11, 2011
VEHICLE STALLED AT AROUND 20 MPH AND COULD NOT RESTART (ENGINE WOULD NOT TURN OVER) FOR SEVERAL HOURS. AFTER SEVERAL HOURS, VEHICLE STARTED FINE FOR DEALER. DEALER COULD NOT FIND ROOT OF THE PROBLEM. BEHAVIOR SEEMS SIMILAR TO RECALL NHTSA CAMPAIGN ID 08V059000, BUT THIS VEHICLE IS NOT ON THE RECALL LIST. *TR
Visibility, Oct 18, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED AFTER USING HER WINDSHIELD WIPERS AND TURNING THEM OFF THEY BECAME JAMMED OBSTRUCTING THE DRIVERS VIEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE CONTROL MODULE ON THE WIPER BOARD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Engine and engine cooling, Sep 26, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING BUT WOULD RESTART AFTER SEVERAL MINUTES. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,300. KMJ
Engine and engine cooling, Electrical system, Vehicle speed control, Sep 6, 2011
THERE ARE TWO MAIN ISSUES: STALLING AND NO START. STALLING ISSUE - VEHICLE BEGAN TO STALL ON 8/9/10 ON A RANDOM AND INTERMITTENT BASIS WHILE DRIVING AT VARYING SPEEDS. THE STALLING APPEARS TO HAVE STOPPED AFTER THE LAST SERVICE WAS COMPLETED ON 7/25/11. THE FOLLOWING INFORMATION RELATES TO THE STALLING ISSUE. EACH DATE IS SEPARATE VISIT TO DEALERSHIP: 8/13/10 - PERFORMED DIAGNOSTIC TEST, WITH NO FAULT CODES STORED. CHECKED WIRING TO PDC AND FRONT CONTROL MODULE. ROAD TESTED FOR 55 MILES. COULD NOT DUPLICATE CUSTOMER CONCERN. 9/2/10 - REPLACED WIRELESS IGNITION NODE - (DUE TO A BIND, STICK OR SEIZE). 10/27/10 - REPLACED THROTTLE BODY. FOUND THE THROTTLE BODY TO BE BINDING. 7/25/11 - PERFORMED DIAGNOSTIC TEST, FOUND A STORED CODE FOR THE CRANKSHAFT SENSOR. COULD NOT DUPLICATE CONCERN. REPLACED SENSOR. NO START ISSUE - THIS IS DEFINED AS TURNING THE KEY TO THE START POSITION BUT WOULD NOT CRANK. FUEL PUMP WOULD TURN ON AFTER A FEW SECONDS. ALL ELECTRICAL SYSTEMS WERE FINE. BATTERY WAS FULL STRENGTH. IN ALL OF THESE CASES, THE CAR WOULD START UP WITHOUT A PROBLEM WITHIN 24-48 HOURS AFTER THE NO-START INCIDENTS. THE FOLLOWING INFORMATION RELATES TO A "NO START" ISSUE. EACH DATE IS A SEPARATE TRIP TO THE DEALERSHIP. 5/30/11 - VEHICLE TOWED IN ON SATURDAY. SERVICE TECHNICIAN STARTED VEHICLE UP THREE TIMES ON MONDAY. LET SIT OVERNIGHT AND STARTED RIGHT UP ON TUESDAY. BATTERY TESTED FINE. NO CODES IN SYSTEM. 7/25/11 - DIAGNOSTIC SCAN, REPLACED CRANKSHAFT SENSOR (SEE STALLING) 7/26/11 - VEHICLE TOWED TO DEALERSHIP. DUPLICATED NO-START ISSUE. REPLACED ENGINE WIRING HARNESS. SERVICE ADVISOR EXTREMELY CONFIDENT THAT THIS WAS THE ISSUE. *AFTER SPEAKING WITH THE SERVICE ADVISOR TODAY, HE HAD TOLD ME THAT THEY HAD REPLACED SEVERAL WIRING HARNESSES ON THE 2007, 2008 G. CHEROKEES EXPERIENCING SAME ISSUE SINCE MY SERVICE ON 7/26/11. *TR
Visibility, Aug 30, 2011
LH REMOTE CONTROLLED, HEATED, SELF DIMMING SIDE VIEW MIRROR, APPEARS TO BE DELAMINATING, MIRROR IS FOGGY, GREEN GREASY GEL-LIKE MATERIAL IS OOZING FROM 2 PLACES IN THE MIRROR. MIRROR IS USELESS. *TR
Steering, Aug 25, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE PARKED, THE CONTACT NOTICED PIECES OF THE STEERING WHEEL WERE DETACHING AND FALLING OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE STEERING WHEEL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Tires, Aug 23, 2011
TIRE TREAD SEPERATION. *TR
Service brakes, Hydraulic, Aug 16, 2011
TL* THE CONTACT OWNS A 2008 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ANTI LOCK BRAKING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT A REAR ANTI LOCK BRAKING SPEED SENSOR MALFUNCTIONED, CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THE LIGHT INDICATED THAT THE BRAKING SYSTEM WOULD NOT FUNCTION DUE TO THE SPEED SENSOR READING INACCURATELY. IN ADDITION, THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN DURING RAINY WEATHER, IT COULD BE VERY DANGEROUS. THE ANTI LOCK BRAKING SENSOR WAS REPLACED. AFTER THE REPAIRS, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SPEED SENSOR. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FAULTY SPEED SENSORS. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Electrical system, Aug 3, 2011
TL - THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE WIRELESS CONTROL MODULE AND KEYS AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 54,000. RVK
Power train, Aug 1, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.
Electrical system, Jul 28, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 49,000.
Electrical system, Jul 26, 2011
WHILE BRAKING GOING INTO A RIGHT-HAND-CORNER THE LIGHTS ON THE DASHBOARD CAME ON AND THE ENGINE STALLED. THE VEHICLE CAME TO AN IMMEDIATE COMPLETE STOP ON THE ROAD. LUCKILY THERE WAS NO CAR FOLLOWING ME AS OTHERWISE THERE WOULD HAVE BEEN A DANGEROUS REAR-END COLLISION. COULD NOT RESTART THE VEHICLE. IT WAS TAKEN BY TRUCK TO THE JEEP GARAGE. A FUSE CONNECTED TO MORE THAN 30 APPLICATIONS HAD BLOWN. WHEN REPLACED THE CAR FUNCTIONED. GARAGE SPENT 2 DAYS SEARCHING BUT COULD NOT DIAGNOSE THE CAUSE OF THE PROBLEM WITH THE FUSE . CHARGED ME 300 USD. TWO DAYS LATER THE ENGINE STALLED AGAIN WHILE BRAKING IN A RIGHT-HAND-CORNER. THE VEHICLE HAS NOW BEEN IN THE GARAGE FOR 2 DAYS FOR DIAGNOSTIC TESTING AND FURTHER CHECKS. NO RESOLUTION TO THE PROBLEM HAS YET BEEN FOUND. THE VEHICLE IS 2 YEARS, 7 MONTHS OLD SO THE REPAIR IS NOT COVERED BY THE MANUFACTURES WARRANTY. *TR
Electrical system, Jun 28, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER PLACING THE GEAR SHIFT IN NEUTRAL AND TURNING THE KEY IN THE IGNITION. THE FAILURE WAS DIAGNOSED BY TWO DEALERS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS INTERMITTENTLY. THE CONTACT STATED THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM) RECALL COULD BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Visibility, Jun 27, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WAS RUNNING FOR A FEW MINUTES AND WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 133, 000.
Electrical system, Jun 24, 2011
1) OPERATED LEFT TURN SIGNAL 2) TONE THEN ERROR MESSAGES (A) SERVICE SUSPENSION (B) CHECK GAUGES. ALL DASH INDICATE LAMPS CAME ON - ABS, ESP, AIR BAG, CHECK ENGINE ETC. TURN SIGNALS BECAME INOPERATIVE. A/C BECAME INOPERATIVE, HAZARD LIGHTS INOPERATIVE, FUEL GAUGE INOPERATIVE, TACHOMETER INOPERATIVE, SPEEDOMETER INOPERATIVE. CONSEQUENCES: RISK OF ACCIDENT DUE TO DISTRACTION BY WARNING TONE AND ALL INDICATOR LAMPS LIGHTING SUDDENLY WHILE DRIVING. RISK OF ACCIDENT DUE TO INOPERATIVE TURN INDICATOR SIGNALS AND INOPERATIVE HAZARDS. UNKNOWN WHETHER ABS SYSTEM WORKING SINCE ABS WARNING LAMP WAS LIT. UNKNOWN WHETHER AIR BAG SYSTEM WAS OPERATIONAL SINCE AIR BAG WARNING LAMP WAS LIT (3) SHUT OFF ENGINE AND AFTER A FEW MINUTES RESTARTED - NO CHANGE ALL LAMPS LIT. LEFT TURN SIGNAL REMAINED LIT BUT NOT FLASHING EVEN WITH KEY OFF. CALLED JEEP DEALER SERVICE SUGGESTED PULLING IOD RELAY. NO IMPROVEMENT. 2 MORE RESTARTS WITH EXTENDED (MORE THAN 1 HOUR) VEHICLE OFF AND ALL LIGHTS CLEARED EXCEPT CHECK ENGINE. DO NOT KNOW CAUSE OF PROBLEM YET. CAR WAS TAKEN TO JEEP DEALER. NO FAULT CODES WERE DETECTED. DEALER HAD NO INFORMATION
Air bags, Jun 23, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE AIR BAG LIGHT WOULD NO LONGER BE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/29/11 *CN UPDATED 09/21/11
Exterior lighting, May 25, 2011
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THE HEADLIGHTS WERE IN A DOWNWARD POSITION WHILE DRIVING, MAKING IT DANGEROUS TO DRIVE AT NIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER MADE THE CONTACT AWARE THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.
Tires, May 18, 2011
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THE MANUAL INDICATED THAT THE FULL SIZE SPARE TIRE WAS EQUIPPED WITH A TIRE PRESSURE MONITOR LIKE THE REGULAR TIRE. WHEN THE CONTACT USED THE SPARE TIRE THERE WAS NO TIRE PRESSURE MONITORING SYSTEM INCLUDED. THE DEALER STATED THAT EVEN THOUGH IT STATED THAT THE SPARE HAD A MONITORING SYSTEM IN THE MANUAL,THEY DO NOT PUT THEM IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 07/27/11*LJ UPDATED 08/01/11
Electrical system, May 3, 2011
CAR STALLS WHEN TRYING TO START IT. CAR'S ENGINE SHUT OFF WHILE DRIVING 50MPH ON A MAIN HIGHWAY - HAD TURN IGNITION OFF AND THEN BACK ON TO RESTART. CAR WOULD NOT GO OVER 25 MPH - FINALLY GOT INTO SHOP AND WAS TOLD I NEEDED A NEW TRANSMISSION CONTROL MODULE. *TR
Engine and engine cooling, Other or unspecified, Apr 25, 2011
ENGINE STOPS RUNNING WHILE THE VEHICLE IS BEING DRIVEN. TYPICALLY THE FAILURE OCCURS WHEN THE THROTTLE IS CLOSED DURING DECELERATION I.E. (WHEN DECELERATING TO EXIT THE FREEWAY OR DECELERATING TO STOP IN TRAFFIC). THE PROBLEM WAS FIRST ENCOUNTERED AT 14K MILES AND PERSISTS TO DATE. THE VEHICLE CURRENTLY HAS ACCRUED 46K MILES. THE VEHICLE HAS BEEN TO THE DEALER ON 5 OCCASIONS FOR DIAGNOSIS/REPAIR OF THE PROBLEM. THE DEALER CANNOT DUPLICATE THE PROBLEM AND NO FAULT CODES ARE STORED IN THE ON BOARD DIAGNOSTIC SYSTEM MEMORY. CHRYSLER CUSTOMER SERVICE WAS CONTACTED FOR ASSISTANCE TO NO AVAIL. THE CHRYSLER CUSTOMER SERVICE REPRESENTATIVE MERELY CONTACTED THE SERVICING DEALER AND WAS TOLD NO DRIVEABILITY ISSUES EXIST WITH THE VEHICLE. I NOTE THE VEHICLE STOPPED RUNNING IN TRAFFIC AFTER LEAVING THE DEALER SERVICE DEPARTMENT 4/22/2011 (CHRYSLER CUSTOMER SERVICE WAS ADVISED). THIS CONDITION IS UNSAFE AS STEERING AND BRAKING SYSTEMS ARE SIGNIFICANTLY DEGRADED WITHOUT POWER ASSIST.