2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Visibility, Apr 13, 2011
FOUND THAT THE FIRST TIME I TRIED TO OPEN THE SUNROOF SINCE LAST FALL THAT IT WILL NOT OPEN. A CLICKING CAN BE HEARD FROM THE SUNROOF MOTOR LOCATED BEHIND THE SUNROOF. SUNROOF WILL GO TO VENT POSITION, BUT WILL NOT SLIDE BACK. *TR
Tires, Mar 22, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE WITH GOODYEAR EAGLE RSA EMT TIRES, LINE SIZE 255/45/R20. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACTS WAS INFORMED THAT THE DRIVER AND PASSENGER FRONT TIRES WERE WEARING FROM THE INTERIOR OF THE TIRE. THE MECHANIC INSPECTED THE TIRES AND BELIEVED THE FAILURE COULD BE CORRECTED BY PERFORMING AN ALIGNMENT. AFTER THE ALIGNMENT WAS TESTED, THEY ADVISED THE CONTACT THAT THE TIRES COULD POTENTIALLY BE DEFECTIVE. THE VEHICLE WAS REPAIRED FOR THE DRIVER AND PASSENGER FRONT TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,400.
Engine and engine cooling, Electrical system, Visibility, Mar 18, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTING, EXTERIOR LIGHTING, HEATER/AIR CONDITIONER, TURN SIGNALS, AND THE WINDSHIELD WIPERS WOULD FAIL SPORADICALLY. IN ADDITION, THE CONTACT WAS ATTEMPTING A LEFT TURN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY WERE UNABLE TO DIAGNOSE ANY OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Electrical system, Mar 12, 2011
ELECTRICAL PROBLEM: LIFTGATE OPEN- INDICATOR PROBLEM ALARM ON CAR HAS TRIGGERED SEVERAL TIMES AND INSIDE INDICATOR LIGHT ON DASH SAYS LIFTGATE IS OPEN. AFTER CHECKING AND CLOSING - MESSAGE DOES NOT END. UPON DRIVING VEHICLE ALL INTERIOR LIGHTS ARE ON, DAY OR NIGHT. ON LOCKING WITH KEY FAB VEHICLE HORN DOES NOT SOUND AS IT USUALLY DOES. ALARM NOT SET. PRECURSOR OF MORE SERIOUS ELECTRICAL PROBLEM??? *TR
Electrical system, Mar 4, 2011
I HAVE A 2008 JEEP GRAND CHEROKEE THAT JUST WILL NOT START. NOT A BATTERY PROBLEM. STARTED WITH WINDSHIELD WIPER PROBLEMS WHERE THE WIPERS JUST STAYED ERECT AND ONLY WORKED ON HIGH. THIS HAPPENED TWO TIMES 10/1/2010 AND 12/26/2010. ALWAYS STARTED WORKING AGAIN BEFORE I COULD SEE DEALER. ALWAYS HAPPENED WHEN EITHER RAIN OR SNOW WAS PRESENT CAUSING A DANGER OF COLLISION. ON MONDAY 2/28/2011 IT JUST WOULD NOT START. INTERIOR LIGHT LIT, COULD NOT SHIFT INTO NEUTRAL OR ANY OTHER GEAR. COULD NOT GET ANY HELP OR EVEN A CALL BACK FROM DEALER, AND TWO CORPORATE MANAGERS NEVER RETURNED MY CALL AS THEY PROMISED. WHEN I FINALLY SPOKE TO CORPERATE, BOTH CORPORATE MANAGERS WERE RUDE AND CONDESCENDING, DEALERS ALL GOING OUT OF BUSINESS LOCALLY IN NJ BUT NO WILL CONFIRM THAT. LOTS ARE EMPTY. I FOUND SERVICE IN ANOTHER COUNTY. HE FIXED IT. HE CLAIMS IT WAS A WIRE CONTROL MODULE AND MY KEY FOBS ALSO NEEDED TO BE REPROGRAMMED. THESE ARE IDENTICAL PROBLEMS TO OTHER COMPLAINTS FILED. SIMILAR COMPLAINTS ALL OVER THE INTERNET. I KNOW THREE OTHER PEOPLE HOW HAD A SIMILAR EXPERIENCE. ONE HAS A 2008 JEEP LIBERTY. *TR
Tires, Feb 28, 2011
PREMATURE TREAD SEPARATION ON INSIDE OF BOTH FRONT GOODYEAR EAGLE RS-A EMT 255/45R20 TIRES. GOODYEAR PRORATED NEW TIRES 50% OFF. DEFECTIVE TIRES HAD 8/32" REMAINING LIFE. *TR
Engine and engine cooling, Feb 25, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AFTER A FEW MINUTES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE AND ADVISED HER TO HAVE THE VEHICLE INSPECTED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Tires, Feb 22, 2011
THE SIDEWALL AND TREAD ARE SEPARATING. THE TIRES ARE GOODYEAR RS-A EMT RUN ON FLAT TIRES THAT CAME STANDARD ON MY 2008 JEEP GRAND CHEROKEE SRT8. THIS WAS DISCOVERED BY A TIRE TECHNICIAN WHILE HAVING MY TIRES ROTATED FROM LEFT TO RIGHT AND VICE VERSA. I WAS TOLD TO REPLACE THE TIRES AS SOON AS POSSIBLE. *TR
Power train, Feb 9, 2011, crash
WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR
Power train, Electrical system, Jan 3, 2011
WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR
Engine and engine cooling, Dec 16, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND UPON RESTART THE CHECK ENGINE AND TRACTION CONTROL LIGHTS WERE ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS TOLD THAT A GROUNDING CABLE WAS LOOSE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED; THEREFORE, VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 45,014. UPDATED 01/31/11/ *BF THE CONSUMER STATED THE VEHICLE HAS STALLED ON FOUR OCCASIONS SINCE NOVEMBER 5, 2010. UPDATED 02/04/11
Electrical system, Exterior lighting, Dec 3, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT CRANK. ONCE THE CONTACT TRIED SEVERAL TIMES, HE WAS ABLE TO START IT. HE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE ELECTRONIC FUEL PUMP WAS REPLACED. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT ALL THE REAR EXTERIOR LIGHTS AND WINDSHIELD WIPERS INTERMITTENTLY DID NOT FUNCTION. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS 57,212.
Tires, Nov 29, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE STR8 (NA) EQUIPPED WITH GOODYEAR EAGLE RSA EMT 255/45/R20 TIRES. THE DOT WAS UNAVAILABLE. THE CONTACT STATED THAT THE SIDEWALL ON THE FRONT TIRES SHREDDED. THE VEHICLE BEGAN TO SWAY AND SHAKE. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER AND WAS AWAITING NEW TIRES TO BE SENT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.
Electrical system, Equipment, Nov 22, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE KEY FOB DID NOT RECOGNIZE THE IGNITION AND WOULD NOT START; IT WOULD ALSO STALL. THE FAILURE OCCURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WOULD ONLY START UNTIL THE COMPUTER SYSTEM REBOOTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE FUSE CIRCUIT BOX COVER WHICH LABELED AND DIAGRAMED THE LOCATION OF THE FUSE FOR THE RELATED ELECTRICAL SYSTEM HAD THE WRONG COVER ON IT. THE CONSUMER STATED IT WAS A DODGE FOX BOX COVER. UPDATED 03/18/11
Seat belts, Nov 20, 2010
MY SPOUSE AND I ENTERED VEHICLE AND TRIED TO PUT ON SEAT BELT WHEN THE DRIVER'S SEAT BELT HARNESS FAILED AND BECAME UNBOLTED (SPOUSE WE DRIVER). NO FORCE WAS USED WHILE TRYING TO PUT ON SEAT BELT, SIMPLY USED SEAT BELT AS NORMAL. MY SPOUSE WAS ABLE TO RE-ATTACH THE SEAT BELT HARNESS BACK INTO MECHANISM AND ENSURED THAT THE BOLT WAS TIGHTENED. PASSENGER SIDE WAS CHECKED AND DISCOVERED BOLT WAS EXTREMELY LOOSE AS WELL. VEHICLE WAS PURCHASED BRAND NEW IN 2009. *TR
Tires, Nov 4, 2010
FRONT TIRES THREW INSIDE TREAD. 21,000 MILES ON TIRES. GOODYEAR DENIES LIABILITY. ALL CARS OF THIS MAKE(JEEP GRANDE CHEROKEE SRT8) ARE EXPERIENCING THIS PROBLEM WITH OEM TIRES. *TR
Engine and engine cooling, Sep 22, 2010
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT A SPEED OF 75 MPH THE VEHICLE STALLS. AFTER THE VEHICLE SHUTS DOWN THE TRACTION CONTROL WARNING LIGHTS ILLUMINATE. THIS FAILURE HAPPEN ON MORE THAN ONE OCCASSIONS, BUT SOMETIMES IT TAKES A COUPLE OF MINUTES BEFORE THE VEHICLE WILL RESTART. PREVIOUSLY, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE COMPUTER. THE DEALER NOW STATES THAT THE COIL SYSTEM WITHIN THE ENGINE NEEDS TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS INFORMED A REPRESENTATIVE WOULD GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 42,000.
Electrical system, Sep 2, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING IN TRAFFIC THE INSTRUMENT WARNING LIGHTS SHUT OFF AND THE VEHICLE STALLED. THE DEALER STATED THAT THEY COULD FIND NO FAILURE CODES. AFTER STALLING THREE TIMES THE DEALER REPLACED THE FUEL PUMP. THE VEHICLE STALLED AGAIN AND THE AIR CONDITIONER STOPPED WORKING. THE DEALER STATED THAT THEY FOUND NO FAILURES BUT SHE COULD BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SYSTEM RECALL NHTSA 08V059000, FOR THE STALLING ISSUE BUT THE OWNERS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,038. THE CURRENT MILEAGE WAS APPROXIMATELY 18,750.
Electrical system, Aug 2, 2010
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT THE REMOTE KEY STARTER WOULD NEED TO BE REPLACED. THE KEYS WERE REPLACED YET THE FAILURE RECURRED FIFTEEN TIMES.IT WOULD OFTEN TAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE DEALER REPLACED THE IGNITION SYSTEM COMPUTER SWITCH. THE CONTACT WAS PROVIDED WITH A NEW SET OF KEYS THREE TIMES BUT TO NO AVAIL. THE CONTACT WAS ABLE TO LOCATE NHTSA RECALL CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT HER VIN WAS NOT INCLUDED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,900.
Power train, Service brakes, Electric, Other or unspecified, Electronic stability control (ESC), Traction control system, Jul 5, 2010
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR
Structure, Equipment, Jul 3, 2010
2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR
Tires, Jun 24, 2010
I BOUGHT A 2008 JEEP SRT8 AT THE END OF DECEMBER 2009 IN FLORIDA WITH APPROX. 18900 MILES ON IT AND GOT A FULL CERTIFIED WARRANTY WITH IT. I DROVE IT TO MINNESOTA WHERE I LIVE AND DO NOT DRIVE IT MUCH AT ALL. I HAVE PUT AROUND 4900 MILES ON IT SINCE THEN AND AT BEST BUY PUTTING IN NEW HEADLIGHTS THEY TOLD ME MY FRONT TIRES TREAD WAS SEPARATING. I ALREADY HAD A APPOINTMENT SCHEDULED THE NEXT DAY TO HAVE THE DEALERSHIP FIX THE LEAK IN MY ROOF FOR THE SECOND TIME. THE INSIDE TREAD ON BOTH OF MY FRONT TIRES WAS REALLY BAD AND THE DEALERSHIP SAID I SHOULD NOT DRIVE IT TILL IT GETS NEW TIRES. I WAS AT A DEALERSHIP ABOUT A MONTH BEFORE (FIXING LEAK) AND THEY DIDN'T MENTION IT AT ALL. IF THE DEALERSHIP DIDN'T NOTICE IT HOW WOULD I? BEST BUY NOTICED IT AND THEY DON'T EVEN FIX JEEP SRT8S, WHAT WOULD HAVE HAPPENED IF IT BLEW ON THE HIGHWAY? I AM NOT A HEAVY FOOT DRIVER, IT DRIVES PERFECTLY AND I HAVE NEVER HIT ANYTHING WITH THE CAR. LOOKING ONLINE IT SEEMS THIS IS A HUGE PROBLEM WITH EVERYONE WHO HAS A SRT8 SUV. I HAVE ALSO HAD MY AC UNIT REPLACED, AND TAILLIGHT REWIRED, AIRBAG CONTROL MODULE,ESP BAS LIGHT IN DASH FIXED. WHEN BRINGING IT TO THE DEALER TO GET IT FIXED, IT SEEMS LIKE ITS THE FIRST ONE THEY HAVE EVER SEEN, AND JUST ASSUME THAT ITS MY DRIVING THAT CAUSES THIS. I HAVE ONLY SEEN 2 OTHER JEEP SRT8 IN REAL LIFE AND MOST SHOP PEOPLE I TALK TO HAVE NEVER SEEN ONE DRIVING LET ALONE WORKED ON ONE AND KNOWS THE PROBLEMS WITH IT. THE DEALERSHIP BLAMES THE ALIGNMENT CAUSED IT SINCE THE BALL BEARINGS WERE FINE TO THEM.THE REAR TIRES ARE FINE ON THE VEHICLE JUST THE INSIDE OF THE FRONT AND CANT FIND ANYONE THAT CAN EXPLAIN WHY THEY ARE DOING THIS. I PAID 586 DOLLARS TO GET 2 OF THE SAME FACTORY TIRES WITH ALIGNMENT. I DO NOT FEEL LIKE I SHOULD HAVE TO PAY FOR NEW TIRES AND THE ALIGNMENT FOR IT. I THINK GOODYEAR AND JEEP NO THERE IS A SERIOUS PROBLEM WITH THE TIRES AND THEY ARE STILL MAKING US PAY FOR IT WHEN ITS THERE FAULT. *TR
Engine and engine cooling, Jun 15, 2010
MY 2008 JEEP GRAND CHEROKEE LIMITED HAS LOST POWER ON THREE SEPARATE OCCASIONS, EACH TIME BEING ABOUT A WEEK APART. THE FIRST TIME I WAS DRIVING ALONG THE HIGHWAY AT APPROX. 70 MPH AND I NOTICED ALL OF MY CONTROLS HAD GONE BLACK, I HAD NO ODOMETER, NO RADIO, NO A/C, MY CAR HAD COMPLETELY LOST POWER. I COASTED TO THE SHOULDER AND WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THE SECOND TIME WAS PULLING OUT OF A STORE PARKING LOT, CROSSING TRAFFIC AT ABOUT 10-15 MPH. AGAIN, I LOST POWER BUT WAS STILL ABLE TO COME TO A STOP, PUT THE CAR IN PARK AND RESTART IT. AFTER THIS, I BROUGHT IT TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ERROR CODES ON MY CAR. AS I WAS LEAVING THE DEALERSHIP AND STOPPED ATA RED LIGHT DOWN THE STREET, I AGAIN LOST POWER. THIS TIME I WAS AT A COMPLETE STOP. I PUT THE CAR IN PARK AND RESTARTED AND THEN BROUGHT IT BACK TO THE DEALERSHIP. AGAIN, THEY DID NOTHING. I HAVE CALLED CHRYSLER AND WAS TOLD THAT MY CAR DID NOT SHOW UP WITH ANY OUTSTANDING RECALLS, HOWEVER I DID SEE A RECALL ON MY MODEL YEAR FOR THIS EXACT PROBLEM. MY CAR HAS ABOUT 22,000 MILES ON IT AND HAS RUN PERFECTLY UP UNTIL NOW. *TR
Engine and engine cooling, Jun 14, 2010
VEHICLE STALLED WHILE DRIVING APPROX. 65-70 MPH ON APRIL 27,2009 THE RADIO WENT OUT, THE ODOMETER WENT BLANK AND I LOST POWER STEERING. COASTED TO THE SIDE OF THE ROAD. PLACED STICK SHIFT IN PARK AND IT STARTED UP.. I DROVE STRAIGHT TO THE DEALERSHIP MILEAGE WAS 5166. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. WAS TOLD THIS WAS FLUKE. THE ISSUE WAS NOT RESOLVED. VEHICLE STALLED A SECOND TIME WHILE TURNING A CORNER AT APPROX 5 -10 MPH. (SAME THING HAPPENED AS STATED ABOVE). PLACED STICK SHIFT IN NEUTRAL AND IT STARTED UP. DROVE STRAIGHT TO DEALERSHIP. MILEAGE APPROX 29,500. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. THE ISSUE WAS NOT RESOLVED. I INSISTED THAT THE DEALERSHIP KEEP THE JEEP TO DO ADDITIONAL TESTING. I AM CURRENTLY WAITING. I ALSO MENTIONED THE RECALL BELOW AND WAS TOLD THAT MY VIN # WAS NOT APART OF THIS RECALL. AUTO RECALL DATE: 02/06/2008 VEHICLE COMPONENT: ELECTRICAL SYSTEM ESTIMATED VEHICLES AFFECTED: 1338 2008 JEEP GRAND CHEROKEE DEFECT SUMMARY: CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED. DEFECT CONSEQUENCE: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING. *TR
Electrical system, Jun 14, 2010
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 70 MPH, ALL WARNING LIGHTS ON THE DASHBOARD INTERMITTENTLY FLASHED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER TESTING OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 29,000.