2010 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 118 owner complaints filed for this model year. This is the 25th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2010 reports, 10 involved a crash and 4 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
Electrical system, ignition, moduleMay 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V200000 on NHTSA.gov
EquipmentMar 5, 2010
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V085000 on NHTSA.gov
Service brakes, hydraulicJan 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V009000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 25, 2009
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V454000 on NHTSA.gov
Representative owner complaints
118 reports, newest first.
Electrical system, Aug 26, 2014
MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE GARAGE DOOR -HAVE NEVER WORKED. *TR WHEN THESE ISSUES ARE TAKEN TO THE DEALER - THEY CANNOT REPLICATE THE PROBLEM SO THEY WILL NOT FIX OR REPAIR. ON ONE OCCASION THE DEALER SAW THE WINDOW SWITCH NOT WORKING...BUT HAD TO HAVE THE WARRANTY PEOPLE COME AND SEE FOR THEMSELVES (CAR WAS ON AN EXTENDED WARRANTY) WELL, LOW AND BEHOLD IT WORKED WHEN THEY WERE THERE. THESE ISSUES WERE EXTREMELY FRUSTRATING AND THE DEALER WAS NOT HELPFUL. I EXPLAINED THE CAR CLEARLY HAD ELECTRICAL ISSUES IN GENERAL. THE CAR ONLY HAS 22,600 MILES ON IT AND I PLANNED ON KEEPING IT FOR MANY YEARS. HOWEVER, IF I AM HAVING THIS MANY PROBLEMS NOW - THERE IS NOW WAY I WILL KEEP IT. *TR
Electrical system, Jul 13, 2014
I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. THERE ARE THE SAME ELECTRICAL WIRING COMPLAINTS ALL OVER THE INTERNET, HOW CAN JEEP NOT BE RESPONSIBLE FOR STRANDING MOTORISTS ALL OVER FOR THE SAME REPEATED PROBLEMS. *TR
Electrical system, Jul 1, 2014
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE WARNING GAUGES ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE TURN SIGNALS AND REAR BRAKE LIGHTS FAILED. THE BATTERY WAS DISCONNECTED FROM THE TERMINAL AND THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,157 AND THE CURRENT MILEAGE WAS 77,000.
Power train, Jul 1, 2014
AFTER RECALL N23 WAS APPLIED MESSAGE SERVICE 4 WHEEL DRIVE SYSTEM COMES ON AND VEHICLE WILL NOT SHIFT INTO 4 WHEEL DRIVE LOW RANGE. JEEP DEALERS DO NOT HAVE A FIX. *TR
Power train, May 31, 2014
I HAD THE N23 RECALL ADDRESSED IN LATE 2013 ON MY 2010 JEEP GRAND CHEROKEE LAREDO 5.7L IN ORDER TO ELIMINATE THE CHANCE FOR IT TO SHIFT INTO NEUTRAL RANDOMLY. SINCE THIS RECALL WAS PERFORMED, I NO LONGER HAVE THE ABILITY TO ACTIVATE MY 4WD-LOW OPTION AND INSTEAD AM GREETED WITH "SERVICE 4WD" MESSAGE. AT FIRST I THOUGHT IT WAS JUST A GLITCH BUT AFTER IT KEPT OCCURRING, I FINALLY TOOK IT TO BE LOOKED AT IN FEBRUARY 2014. I WAS TOLD THAT I NEED A TRANSFER CASE ACTUATOR AND THAT THEY WERE ON BACK ORDER. FOR THE NEXT 3 MONTHS, I CHECKED IN WITH THE DEALER EVERY OTHER WEEK ONLY TO BE TOLD THAT THERE WAS STILL NO UPDATE ON THE PART AND THEY WERE STILL ON BACK ORDER. NOT ONCE WAS I EVER TOLD THAT THIS ISSUE IS LIKELY RELATED TO THE N23 RECALL. DURING THE LAST CALL, I WAS TOLD THAT CHRYSLER HAD ROLLED OUT A NEW SOFTWARE FIX AND THAT I NEED TO BRING IN MY JEEP (I WAS ALSO TOLD THAT THE ACTUATOR ORDER HAD BEEN CANCELLED PER CHRYSLER DIRECTION). I'VE BEEN FOLLOWING A THREAD ON A JEEP USER FORUM THAT HAS CLEARLY LAID OUT THIS ISSUE AND THE FACT THAT THERE IS SILL NO KNOWN FIX, ONLY AN APPARENT COVER UP BY CHRYSLER AND ALL PARTIES INVOLVED. IN THE LAST 3 MONTHS SINCE I FIRST FORMALLY WENT IN TO HAVE THIS LOOKED AT, NO ONE HAS CALLED ME OR MADE AN EFFORT TO RESOLVE IT. THIS IS UNACCEPTABLE. I HAVE PAID A LOT OF MONEY AND PUT IN A LOT OF TIME WITH THIS VEHICLE ONLY TO HAVE KEY FEATURES NOT WORK. THIS IN ITSELF IS A SAFETY HAZARD. IF I WERE TO GET STUCK AND NEED 4W-LOW AND WASN'T AWARE THAT IT WASN'T AVAILABLE, WE WOULD HAVE BIGGER PROBLEMS. I'M CURRENTLY SCHEDULED TO TAKE IT IN AGAIN ON 5/31/14 TO HAVE THE "NEW FIX" APPLIED AND I HAVE LOW EXPECTATIONS. CHRYSLER NEEDS TO ADDRESS THIS ISSUE AND START ROLLING OUT NEW PARTS THAT AREN'T FLASHED WITH THE N23 AND THEN DEVELOP A NEW N23 THAT DOESN'T AFFECT THE 4W-LOW SETTING. *TR
Power train, Air bags, May 27, 2014, crash
WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO THE SIDE OF MY HOUSE. MY FOOT WAS OFF OF THE PEDALS AS I WAS THROWN AROUND THE INSIDE OF THE CAR. THE AIRBAGS DID NOT GO OFF EVEN THOUGH THE WINDSHIELD WAS SHATTERED. THE ONLY REASON THE CAR FINALLY STOPPED WAS BECAUSE IT HAD BEEN SEVERELY DAMAGED AS IT DROVE ITSELF OVER THE CEMENT FOUNDATION OF THE GARAGE. THE CAR WAS DECLARED TOTALED BY MY INSURANCE COMPANY. *TR
Service brakes, Apr 30, 2014
TWO MONTHS AFTER PURCHASING MY USED 2010 JEEP GRAND CHEROKEE LAREDO WITH ABOUT 14,000 MILES, MY BRAKES BEGAN MAKING AN INTERMITTENT SQUEAKING NOISE. WHEN I TOOK MY VEHICLE TO THE AUTHORIZED JEEP DEALERSHIP, I WAS TOLD THAT THEY COULD NOT RECREATE THE NOISE AND THAT NOTHING WAS WRONG WITH MY BRAKES. OVER THE NEXT FEW MONTHS, THE SQUEAKING NOISE BECAME MORE FREQUENT. THE NEXT TIME I TOOK IT IN TO THE SAME DEALERSHIP, I WAS TOLD THAT THIS IS A COMMON, KNOWN ISSUE WITH CHRYSLER BRAKES RELATED TO HUMIDITY AND THE USE OF NEWER NON-ASBESTOS BRAKE PADS BUT THAT THERE WAS NOTHING WRONG WITH MY BRAKES AND THE WARRANTY ON THEM HAD EXPIRED AFTER MY LAST VISIT. THIS TIME THEY SPRAYED SOMETHING ON THE THEM WHICH WORKED FOR A FEW WEEKS. THE NEXT TIME I WENT BACK TO THE SAME DEALERSHIP WITH THIS ISSUE, THEY TURNED THE ROTORS WHICH ALSO DID NOTHING TO GET RID OF THE NOISE EVEN THOUGH I WAS CHARGED $180. SINCE THE DEALERSHIP CONTINUED TO TEST MY BRAKES REGULARLY AT MY INSISTENCE AND STATED THAT NOTHING WAS WRONG OVER THE YEARS THAT FOLLOWED, I DEALT WITH THE NOISE. I FINALLY REPLACED THE BRAKES, INCLUDING ADDING CERAMIC BRAKE PADS, FOR $1,200 TWO MONTHS AGO. THE SQUEAKING NOISE HAS NOT REOCCURRED AS OF YET. *JS
Electrical system, Apr 28, 2014
CAR WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART. THIS TIME I HAD TO HAVE IT TOWED. NEXT DAY IT STARTED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. *JS
Wheels, Apr 11, 2014
DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE THE TIRE. RETAINING COLLAR APPARENTLY FAILED. DEALER ALSO FOUND A SECOND VALVE STEM SUFFICIENTLY CORRODED TO REQUIRE REPLACEMENT. *JS
Structure, Mar 26, 2014, crash
AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I HAVE NOTICED THAT THERE WAS A RECTANGULAR FLEXIBLE PATCH ATTACHED ON THE SIDE SURFACE OF MY VEHICLE'S BODY BY SOME KIND OF ADHESIVE. THE SIZE OF THE PATCH WAS APPROXIMATELY 150 MM X 300 MM X 2 MM (INCLUDING THE ADHESIVE LAYER) AND IT'S LOCATION WAS ON THE REAR RIGHT HAND SIDE OF THE VEHICLE BODY. THIS PATCH WAS OUT OF SIGHT WHEN THE BUMPER WAS INSTALLED. THE PATCH WAS BEING USED TO CLOSE A RECTANGULAR HOLE WHICH WAS EXTENDING IN TO THE PASSENGER CABIN. THIS HOLE WAS APPROXIMATELY 20 CM ABOVE THE EXIT OF THE EXHAUST TAILPIPE. BECAUSE OF IT'S LOCATION, IT IS VERY LIKELY FOR THE HOLE TO BE EXPOSED TO EXHAUST EMISSIONS DIRECTLY. THE PATCH CLOSING THE HOLE DIDN'T SEEM TO BE SO STRONG. THIS SELF ADHESIVE PATCH MUST BE UNDER THE ACTION OF VIBRATIONS AND THE DIVERSITY OF ENVIRONMENTAL CONDITIONS ALL THE TIME. SO, THIS SITUATION IS LIKELY TO CAUSE SERIOUS. AND FATAL RISKS FOR THE PASSENGERS AS A RESULT OF THE EXHAUST GASES ENTRY IN TO THE CABIN INCASE THE PATCH IS TORN OR DAMAGED SOMEHOW. I HAVE INFORMED THE SERVICE AUTHORITIES ABOUT THE SITUATION AND THEY TOLD ME THAT THERE WERE TWO SYMMETRICALLY LOCATED HOLES WHICH WERE MACHINED FOR THE CABIN AIR EXTRACTORS BUT THEIR DESIGNERS PREFERRED TO USE ONLY ONE EXTRACTOR FOR EACH VEHICLE. THE UNUSED HOLE WAS CLOSED BY A SELF ADHESIVE PATCH. I BELIEVE THAT THIS SERIOUS DEFECT MUST BE INVESTIGATED FOR POSSIBLE MODES OF FAILURE AND CONSEQUENCES. *TR
Structure, Mar 15, 2014
CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEGREES CELSIUS. WINDOWS AND THE SUNROOF WERE ALL CLOSED AND THE AIR CONDITIONER WAS SET TO 25 DEGREES CELSIUS AND THE INTERIOR AIR CIRCULATION MODE WAS SELECTED. CABIN AIR WAS QUITE WARM. THEN I HAVE ADJUSTED MY SUNROOF PANEL TO A TILTED POSITION TO HAVE A VERY SMALL OPENING AT THE REAR END OF THE SUNROOF WHILE FRONTAL PART WAS FULLY CLOSED. MY INTENTION WAS TO HEAR THE SOUND OF THE FLOWING AIR OVER THE ROOF BECAUSE I KNEW THAT OUTSIDE AIR DOES NOT ENTER IN TO THE VEHICLE FROM THAT TINY OPENING AT THE REAR END OF THE SUNROOF PANEL. SOME TIME LATER I FELT COLD ON MY FEET AND KNEES. I HAVE CHECKED THE SOURCE OF THE COLD AIR AND FOUND OUT THAT IT WAS COMING THROUGH THE FRONT DOOR SPEAKER COVERS. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THIS SITUATION BUT THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO TO SOLVE THIS PROBLEM, BECAUSE THE PROBLEM WAS NOT DUE TO THE WEAR, DISLOCATION OR TEAR OF A SEALING MATERIAL, IT WAS DUE TO THE STRUCTURAL DESIGN OF THE VEHICLE AND ACCORDING TO THEM, IT WAS NORMAL. IN ORDER TO MEASURE THE AMOUNT OF THE OUTSIDE AIR COMING THROUGH THE SPEAKERS I HAVE PLACED TWO BIG SIZE GARBAGE BAGS TO DRIVER AND PASSENGER SIDE SPEAKERS AND I HAVE CALCULATED THAT AIR WAS RUSHING IN TO THE THE CABIN AT A VOLUME FLOW RATE OF ABOUT 30 LITERS/SEC FROM EACH SPEAKER. THIS VALUE IS COMPARABLE WITH THE AIR COMING THROUGH THE NORMAL AIR CONDITIONER VENTILATION GRILLES OF THE VEHICLE. I BELIEVE THAT; THIS AMOUNT OF OUTSIDE AIR, WHICH IS UNFILTERED, UNHEATED AND SOME TIMES HIGHLY POLLUTED WITH TRAFFIC EMISSIONS WILL INEVITABLY CAUSE HEALTH RISKS ESPECIALLY FOR THE CHILDREN. *TR
Vehicle speed control, Feb 19, 2014
MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITION, THE SET SPEED IS MAINTAINED UNTIL THE NEXT INTERRUPTION. TO DEACTIVATE THE CC WITHOUT ERASING THE SET SPEED, DRIVER HAS TO TAP ON THE BRAKE PEDAL OR PULL THE CC LEVER TOWARD HIMSELF. IN ORDER TO ERASE THE SET SPEED AND DEACTIVATE THE CC AT THE SAME TIME, THE DRIVER HAS TO SWITCH THE CC TO OFF POSITION. THE NONCONFORMITY REGARDING MY VEHICLE'S CC SYSTEM IS UNINTENDED DEACTIVATION OF CC WITHOUT PULLING THE LEVER TOWARD MYSELF OR TAPPING THE BRAKE PEDAL. THE UNINTENDED DEACTIVATION OCCURS WITHOUT ANY WARNING. DEACTIVATION CAN ONLY BE REALIZED IF I, SOMEHOW, NOTICE THAT THE VEHICLE SLOWS DOWN BY ITSELF OR PRESSING THE LEVER UP BECOMES NON OPERATIVE. THIS PROBLEM DOES NOT OCCUR IF I PRESS THE CC LEVER UP AND DOWN WITH RAPID MOVES, BUT IF I MOVE THE LEVER UP SLOWLY OR IF I HESITATE TO ACCELERATE THE VEHICLE FOR EVEN LESS THEN A SECOND AND HOLD THE CC LEVER AT A POSITION BETWEEN THE "NEUTRAL" AND "ACCELERATE", IT HAPPENS ALL THE TIME. WHEN IT OCCURS, ANY ATTEMPT TO ACCELERATE THE VEHICLE BY USING THE CC LEVER IS VEIN, UNLESS YOU REALIZE THE SITUATION AND REACTIVATE THE CC SYSTEM AGAIN. OTHER THAN THE UNINTENTIONAL SLOW DOWN OF THE VEHICLE WITHOUT ANY WARNING, AN OTHER CONSEQUENCE OF THIS NONCONFORMITY IS THE UNCONTROLLED ACCELERATION OF THE VEHICLE UP TO IT'S PREVIOUS SET SPEED. WHEN THE DRIVER REALIZES THE SITUATION AND REACTIVATES THE CC, THE VEHICLE COMES TO THE PREVIOUS SET SPEED ALMOST WITH A FULL THROTTLE ACCELERATION. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THE SITUATION BUT THEY HAVE CLAIMED THAT IT WAS MY FAULT TO MOVE THE LEVER SLOWLY AND MOVE IT WITH HESITATIONS. *TR
Service brakes, Feb 19, 2014
I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. *TR
Service brakes, Feb 18, 2014
I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. WITH BEST REGARDS. NOTE: YOU HAVE TO DIAL MY PHONE NUMBER LIKE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Feb 6, 2014
AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR
Structure, Visibility/wiper, Feb 3, 2014
I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SIDES AND FRONT WHERE THE TABS ARE EMBEDDED. CHYRSLER TELLS ME I AM OUT OF WARRANTY FOR MY 2010 JEEP CHEROKEE LARADO. ITS A DISGRACE AND DANGEROUS WATER HITTING YOU WHEN YOU DRIVE. THEY CHRYSLER EVEN WANTED ME TO PAY FOR A FULL DIAGNOSIS OF MY CAR. I TOLD THEM ITS A MANUFACTURER DEFECT NOT MECHANICAL SO THEY REFUSE TO EVEN LOOK AT IT UNLESS I PAY. ITS VERY HAZARDOUS AND I WILL NOT EVEN DRIVE UN LESS CLEAR WEATHER. IT SNOWED AND WHEN IT MELTED THE SAME THING. I HAVE BEEN RIPPED OFF. I HAD TO REPLACE WIPERS SEVERAL TIMES ALSO. *TR
Power train, Jan 8, 2014
ASDF
Power train, Electrical system, Nov 15, 2013
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE WIN MODULE WAS DEFECTIVE. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE FAILURE MILEAGE WAS 72,000.
Power train, Electrical system, Service brakes, Nov 4, 2013
UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR
Power train, Electrical system, Oct 15, 2013
ON THREE SEPARATE OCCASIONS, VEHICLE CHECK ENGINE LIGHT WENT ON/OFF WITHIN A MATTER OF SECONDS. THE FIRST TIME WAS APPROXIMATELY ONE WEEK PRIOR TO THE MOST CURRENT TWO OCCURRENCES WHICH HAPPENED ABOUT 30MINS-1 HOUR APART. VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ADVISED THAT THE SYSTEM HAD RECORDED NO ERROR CODES AND WERE UNABLE TO DETERMINE WHAT IF ANYTHING CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *TR
Power train, Electrical system, Aug 28, 2013
TL* THE CONTACT OWNS A 2010 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT
Power train, Electrical system, Aug 15, 2013
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND STATED THAT THE REMEDY PART REMAINED UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Air bags, Vehicle speed control, Service brakes, May 23, 2013, crash
VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR
Structure, May 14, 2013
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE INADVERTENTLY ENGAGED THE REAR LIFTGATE RELEASE BUTTON AND THE LIFTGATE OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO FUNCTION IN THE MANNER IN WHICH IT DID. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 66,679.
Power train, Engine, May 14, 2013
WE PURCHASED THE VEHICLE ON A SATURDAY EVENING AND WERE SITTING IN A BURGER KING DRIVE THROUGH THE NEXT MORNING AND THE VEHICLE GAVE AN ALARM THAT SAID TRANSMISSION OVER TEMP AND THE VEHICLE CUT OFF. IT WAS NOT IN PARK, IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE. I HAD TO RESTART THE JEEP AND IT WAS IMMEDIATELY SENT BACK TO THE DEALER. THEY DID NUMEROUS TESTS FOR A WEEK AND DID NOT FIND ANY PROBLEM. *TR