2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Electrical system, Dec 29, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Dec 29, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED TO COME TO A COMPLETE STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC AND FLUID WAS PLACED IN THE FRONT DIFFERENTIAL, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Service brakes, Dec 29, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel system, Gasoline, Service brakes, Dec 28, 2014
NONE OF THESE THREE RECALLS HAVE BEEN ADDRESSED BY CHRYSLER OR MY DEALER. THEY ARE RECALL #'S14V-154;14V-391;14V-530 RESPECTIVELY. THE DEALER IS CLAIMING THAT CHRYSLER IS NOT PROVIDING THE NECESSARY PARTS TO REMEDY THE RECALLS. I DON'T WANT MY FAMILY AT RISK DURING THE WINTER MONTHS WITH THE BRAKE BOOSTER ISSUE, OR STRANDED ON THE SIDE OF THE ROAD AS A RESULT OF THE FUEL PUMP ISSUE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT AGAINST CHRYSLER GROUP LLC. *TR
Service brakes, Fuel/propulsion system, Dec 27, 2014
UNABLE TO GET PARTS AT DEALER. KEY AUTO MART IN MOLINE I HAVE CONTACTED THEM MANY TIMES AND THEY STATE THEY CAN'T GET THE PARTS. I HAVE RECALL NOTICES FOR A FUEL RELAY PUMP AND BRAKE BOOSTER. *TR
Electrical system, Service brakes, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS IN ORDER TO PERFORM THE RECALL REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Dec 26, 2014
WE RECEIVED A RECALL FOR THE BRAKE BOOSTER. SO WE MADE AN APPOINTMENT IN JULY AND TOOK IT IN TO FERRARIO CAR SALES IN WYSOX PA. THEY TOLD US THEY WOULD CALL US IN A MONTH OR TWO TO GET IT FIXED. IN EARLY OCTOBER, I PERSONALLY WENT TO FERRARIO AND ASKED ABOUT THE RECALL. THEY TOLD ME THEY WERE STILL WAITING ON PARTS,INDEFINITELY. I ALSO ASKED THEM ABOUT THE SUN VISOR RECALL AND WAS TOLD THEY NEEDED TO SEE IT BUT IT WOULD BE THE SAME RESULT. NOW WE HAVE RECEIVED A RECALL NOTICE ON THE FUEL PUMP RELAY. BUT WHY HAVE THESE RECALLS IF THE DEALERSHIPS WILL NOT FIX YOUR VEHICLES. I HAVE RECEIVED THREE DIFFERENT RECALL NOTICES AND TWO ABOUT THE FUEL PUMP RELAY. I HAVE TRIED TO HAVE THE RECALLED PARTS FIXED ON MY VEHICLE AND HAVE YET TO BE SUCCESSFUL IN GETTING THE DEALERSHIP TO REPAIR A SINGLE RECALLED ITEM. *TR
Electrical system, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014 AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL) WAS RECEIVED IN NOVEMBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND IT WAS INFORMED THAT PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS WERE AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. ....UPDATED 01/12/15*BF THE CONSUMER STATED THE PROBLEM WAS RECTIFIED. 01/15/15
Electrical system, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V391000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Engine, Dec 26, 2014
SERPENTINE BELT FAILED CAUSING LOSS OF POWER STEERING. I DID NOT REALIZE WHAT HAD BROKEN UNTIL I LOOKED LATER, BUT I WAS LUCKY THAT I WAS VERY CLOSE TO HOME AS IT COULD HAVE CAUSED MAJOR ENGINE FAILURE SINCE THE BELT ALSO DRIVES THE WATER PUMP AND ALTERNATOR. *TR
Service brakes, Dec 25, 2014
WE RECEIVED THREE RECALL NOTICES P14, P36, P54 IN OCTOBER. THE LOCAL DEALER TOLD US ON NOVEMBER 1 THAT WE WOULD BE CALLED WITHIN 6 WEEKS WHEN THE PARTS HAD ARRIVED. NEVER RECEIVING A CALL, I CALLED ON DECEMBER 19 AND WAS TOLD THAT WE WERE #42 ON A WAIT LIST TO BE CALLED WHEN THE DEALER HAD TIME TO SERVICE THE CAR,PERHAPS AS LATE AS APRIL. THIS DOES NOT SEEM THE "REASONABLE TIME" MENTIONED ON THE RECALL NOTICE. PLEASE HELP. *TR
Electrical system, Dec 24, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Dec 23, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Dec 23, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000:(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Exterior lighting, Dec 22, 2014
REPAIR OF BLOWN FRONT RUNNING LIGHT REVELED DEFECTIVE ELECTRICAL SOCKET THAT WAS OVERHEATING AND CREATES A SAFETY FIRE HAZARD. BULB SOCKET BADLY BURNED AND NEEDS REPLACEMENT DUE TO FAULTY PART. THIS IS A 2011 JEEP GRAND CHEROKEE 4X4 OVERLAND WITH ONLY 36,000 MILES. REPAIR MECHANIC DESCRIBED ELECTRICAL SOCKET AS A LEVEL 1 SAFETY HAZARD. *TR
Electronic stability control (ESC), Fuel/propulsion system, Dec 20, 2014
ABOUT 6 MONTHS AGO, MY ENGINED BEGAN STALLING WHILE DRIVING WITHOUT ANY WARNING. FINALLY MY CAR WOULD NOT START UP AND REQUIRED TOWING. THROUGHOUT THIS TIME, ABNORMAL NOISES COULD BE HEARD FROM THE STARTER. THE DEALER TRIED TO REPAIR IT BY REPLACING THE CHRYSLER JEEP TAFN KIT AND CHARGED ME $1,361 FOR THE SERVICE. BUT THE CAR WAS STILL NOT REPAIRED AND WORKING PROPERLY SINCE IT CONTINUED STALLING WHILE DRIVING PARTICULARLY ON THE HIGHWAY, NOT ACCELERATING, SHOWING THE ELECTRONIC STABILIZER LIGHT GOING ON ALONG WITH NO POWER, AND EMITTING SCREECHING NOISES WHEN TURNED ON. AGAIN I TOOK THE CAR TO THE SAME DEALER AND THE MECHANIC CLAIMED THAT IT "MIGHT BE CAM SENSOR" AND CHARGED ME AGAIN ($324) FOR A REPAIR SERVICE THAT HAD NO IMPACT EXCEPT TO MAKE THE SITUATION WORSE. SO THE CAR IS STILL NOT REPAIRED OR FUNCTIONING AND CONTINUES TO EXHIBIT THE SAME PROBLEMS DESCRIBE ABOVE. IN NOVEMBER OF THIS YEAR, I RECEIVED A RECALL (P54) NOTICE FROM CHRYSLER ABOUT A FUEL PUMP RELAY PROBLEM THAT DESCRIBED THE PROBLEMS I HAVE BEEN HAVING WITH MY CAR WHICH LED ME TO BELIEVE THAT THE DEALERSHIP COULD MAKE THE NECESSARY REPAIRS; BUT YOU CAN SEE, THIS DID NOT HAPPEN. IN ITS RECALL MESSAGE, CHRYSLER RECOMMENDED THAT I CONTACT YOU IF MY DEALER HAS FAILED OR HAS BEEN UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE. MY COMPLAINT IS TWO FOLD: THE DEFECT HAS NOT BEEN REMEDIED AND THE DEALER KEEPS CHARGING ME FOR EACH SERVICE REPAIR VISIT. *DT
Electrical system, Visibility, Dec 19, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE EXTERIOR HEATED POWER MIRROR FAILED. AS A RESULT, THE CONTACT'S VISIBILITY WAS IMPAIRED WHEN DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,300.
Electrical system, Dec 18, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel system, Gasoline, Dec 17, 2014
RECALL FUEL PUMP RELAY P54 NOTICE 11/6/14 PROBLEM VEHICLE MAY STALL OR CAUSE CRASH WITHOUT WARNING CONTACTED DEALER AND CHRYSLER 4 OCCASIONS. THEY SAY THEY ARE WORKING ON A SOLUTION WITH NO DUE DATE AND NO RECOURSE. *TR
Electrical system, Fuel/propulsion system, Dec 15, 2014
I RECEIVED A RECALL NOTICE FOR THE TOTALLY INTEGRATED POWER MODULE FOR MY 2011 JEEP GRAND CHEROKEE IN OCTOBER 2014. THE VEHICLE NOW STRUGGLES TO START ALMOST EVERY TIME IT IS PROMPTED TO. IT USUALLY TAKES TWO OR THREE ATTEMPTS TO SUCCESSFULLY START AFTER IT MAKES A SORT OF REV TYPE OF NOISE AND EVEN PRODUCES AN ODOR WHICH IS SMELT ON THE OUTSIDE OF THE VEHICLE. THE DEALERSHIP HAS TOLD ME THAT THE PART TO CORRECT THE ISSUE IS CURRENTLY UNAVAILABLE, AND WHEN IT DOES BECOME AVAILABLE, THERE ARE OVER 20 PEOPLE AHEAD OF ME ON THE WAITING LIST TO BE REPAIRED. THE RECALL STATES THAT THE ISSUE COULD CAUSE THE CAR TO STALL UNEXPECTEDLY WHICH MAKES ME FEARFUL FOR MY, AND OTHERS, SAFETY BEING THAT I DRIVE ON THE INTERSTATE EVERYDAY. *TR
Electrical system, Dec 15, 2014, fire
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE DECREASED IN SPEED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO INSTALLED A NEW FUEL INJECTOR KIT AND TIMING BELT BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE DEALER, WHO DIAGNOSED THAT THE TIMING BELT SHREDDED AND A STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Electrical system, Fuel/propulsion system, Dec 15, 2014
VEHICLE DOESN'T WANT TO START. TRIES TO TURN OVER BUT WON'T. HAD HAPPENED VERY INTERMITTENTLY FOR PAST COUPLE OF YEARS. OVER PAST MONTH HAS HAPPENED ALMOST EVERY TIME I TRY TO START THE CAR. USED TO ONLY DO IT ONCE AND THEN IT WOULD START ON THE SECOND ATTEMPT BUT IS NOW DOING THE "TRY BUT WON'T START" THING 6 AND 7 TIMES IN A ROW BEFORE IT WILL FINALLY TURN OVER. NOW SMELLING RAW FUEL AFTER IT STARTS DUE TO IT TRYING SO MANY TIMES TO CRANK. CALLED DEALERSHIP AND GOT THE SAME EXCUSE AS MANY PEOPLE WHO HAVE COMPLAINTS LISTED HERE..."WE DON'T HAVE THE PARTS YET." I DON'T UNDERSTAND HOW THEY DON'T HAVE THE PARTS 2 MONTHS AFTER THE RECALL ON SOMETHING LIKE THIS. IN ADDITION TO THE POTENTIAL SAFETY ISSUES IF IT BEGINS STALLING IN TRAFFIC LIKE OTHERS ARE REPORTING, IT'S COMPLETELY TRASHING MY STARTER/BATTERY/ETC AS IT SITS THERE AND TRIES TO CRANK MULTIPLE TIMES. I HAVE ZERO CONFIDENCE IN MY LOCAL DEALERSHIP AS I HAVE HAD TONS OF RUN INS WITH THEM OVER WARRANTY WORK DUE TO MULTIPLE PROBLEMS MY JEEP HAS HAD. THIS IS RIDICULOUS. *TR