2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Fuel/propulsion system, Oct 26, 2020
THE CAR WILL START THEN THE POWER TO THE FUEL PUMP CUTS OUT. THEN THE CAR WILL NOT START FOR MORE THAN 5 MINUTES. IT IS RECALL 19V-813 THAT WAS IDENTIFIED A YEAR AGO AND IT IS THE FIX TO A FIX OF THE ORIGINAL PROBLEM.
Fuel/propulsion system, Oct 26, 2020
CAR DIED FROM LACK OF FUEL HAS A RECALL FOR THIS #V-62 OVER ONE YEAR OLD AND NO PARTS ARE AVAILABLE TO FIX ISSUE
Electrical system, Oct 23, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WALSER CHRYSLER LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 20, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER GLENN CHEVROLET (398 ROUTE 37E, TOMS RIVER, NJ 08753) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Fuel/propulsion system, Oct 19, 2020
MY WIFE WAS STRANDED WHEN THE ENGINE STOPPED AND WILL NOT RESTART. MECHANIC MADE US AWARE HE CANNOT FIX AS THIS IS AN ISSUE UNDER AN OPEN RECALL FOR THE VEHICLE SINCE NOVEMBER 2019. I CALLED A JEEP SERVICE CENTER WHO SAID THEY CANNOT APPLY THE RECALL WORK BECAUSE JEEP/FIAT HAVEN'T MADE THE PARTS AVAILABLE. MEANTIME WE NOW HAVE A JEEP WE STILL HAVE TO PAY FOR EVEN THOUGH IT CANNOT BE DRIVEN. THIS RECALL CAME OUT A YEAR AGO AND I AM TOLD ANOTHER YEAR COULD PASS BEFORE JEEP MAKES PARTS AVAILABLE TO SERVICE CENTERS. WHAT IN THE MEANTIME ARE IMPACTED JEEP OWNERS SUPPOSED TO DO, KEEP PAYING FOR VEHICLES THAT CANNOT BE DRIVEN? TWO YEARS BEING WITHOUT A VEHICLE IS COMPLETELY UNACCEPTABLE. (RECALL RELATED INCIDENT) TS WE HAD SHUT OFF THE ENGINE TO REFUEL AND THE ENGINE WOULD NOT RESTART, STRANDING US. OUR MECHANIC RULED OUT BAD GAS AND INDICATED THE TIPM HAS MALFUNCTIONED. RECALL 19V-813 ADDRESSES IT (JEEP'S RECALL FOR IT IS V62) BUT APPEARS ANOTHER YEAR WILL PASS BEFORE THE RECALL CAN BE DONE. THAT'S A YEAR AFTER THE RECALL WAS ANNOUNCED. AGAIN, UNACCEPTABLE.
Electrical system, Oct 13, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER HERITAGE CHRYSLER LOCATED AT 9219 HARFORD RD, PARKVILLE, MD 21234 WAS CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Seats, Oct 10, 2020
THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE CAR WAS PARKED IN MY DRIVEWAY AND NOT IN USE. IT CAN NOT BE REPAIRED. PLASTIC IS BROKEN INSIDE.
Electrical system, Oct 8, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WORLD CHRYSLER LOCATED AT 681 SHREWSBURY AVE, SHREWSBURY, NJ 07702, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL AND FAILED TO START ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Fuel/propulsion system, Oct 7, 2020
MY 2012JEEP GRAND CHEROKEE WILL STALL AS I'M COMING TO A STOP. IT DOESN'T ALERT WITH ANY CODES WHEN THIS HAPPENS. IT IS NOW DOING THIS ON A DAILY BASIS. THE BODY SHOP INFORMED ME THAT A PART IS STILL NOT AVAILABLE FOR THIS ISSUE. IT STALLED TRINING ONTO A ON-RAMP, WHILE I WAS IN A ROUNDABOUT, AS I APPROACHED A STOP SIGN. IT IS HAPPENING AT DECELERATION. NO CODE IS SENT ANY TIME IT STALLS. THE MUSIC IS TILL PLAYING, ALL LIGHTS ARE STILL ON. I KNOW IT HAS STALLED BECAUSE THE POWER STEERING IS OUT AND ENGINE IS OFF. I PUT THE CAR IN NEUTRAL PRESS THE BREAK AND STARTED BUTTON TO MAKE IT GO AGAIN. TOTALLY NOT SAFE WHILE IN A ROUNDABOUT LET ALONE ANYTIME.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 634-8000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DEPRESSING ON THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KAHLO CHRYSLER DODGE JEEP RAM (9900 PLEASANT ST, NOBLESVILLE, IN 46060) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR THE DEFECT WAS NOT YET AVAILABLE. RIVER FRONT CHRYSLER LOCATED AT 200 HANSEN BLVD, NORTH AURORA, IL 60542 AND THE MANUFACTURER WERE NOTIFIED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
Other or unspecified, Sep 30, 2020
IN AUGUST 2017 I PURCHASED THE 2012 JEEP GRAND CHEROKEE FROM MOSSY MOTORS. A RECALL 17V-435 WAS ISSUED AND AN UNKNOWN DEALERSHIP INSPECTED, NOT REPRISED, THE ALTERNATOR AND MARKED 'COMPLETE' TO THE RECALL. IN MAY 2019, THE ALTERNATOR, WHICH WAS IN RECALL 17V-436 QUIT WORKING WHILE DRIVING AND SURGED THE PCM ON MY CAR. CAUSING ALL STEERING, LIGHTS, ETC TO QUIT WORKING AND THANKFUL DID NOT CAUSE AN ACCIDENT. I WAS STRANDED OK THE SIDE OF THE ROAD AND HAD TO BE TOWED. UPON REPLACING THE ALTERNATOR (WE PAID FOR BECAUSE WE THOUGHT ALL RECALLS WERE COMPLETE AS STATED - UNTIL FURTHER INVESTIGATION), IT WAS FOUND THE PCM ALSO NEEDED TO BE REPLACED DUE TO SURGING FROM THE ALTERNATOR THAT WAS INSPECTED, INSTEAD OF REPLACED. FCA IS REIMBURSING FOR THE ALTERNATOR BUT SAID THEY WILL NOT FOR THE PCM, ALTHOUGH I WAS TOLD FROM AN FCA CUSTOMER CARE SPECIALIST, FCA WAS AWARE THAT IF THE ALTERNATOR WAS NOT REPLACED IT WOULD INDEED CAUSE THE PCM TO FAIL. I HAVE ATTEMPTED SEVERAL TIMES TO DISPUTE THE NON-REIMBURSEMENT FOR THE PCM REPLACEMENT, BUT NO ONE AT FCA COULD GET A CASE MANAGER TO CALL ME BACK AND JUST INSTRUCTED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP WHO COMPLETED THE 'INSPECTION' IS UNKNOWN TO MYSELF, AND STATED UNKNOWN FROM THE CUSTOMER CARE REPRESENTATIVE AT FCA.
Fuel/propulsion system, Sep 29, 2020
SAFETY RECALL V62 THE FUEL PUMP RELAY CAN FAIL AND THE ENGINE WILL STALL WHILE DRIVING. THE PART TO REPAIR THIS PROBLEM HAS BEEN UNAVAILABLE SINCE NOVEMBER 2019. THIS PROBLEM CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. THIS IS A PROBLEM WHICH MAKES THE VEHICLE UNUSABLE AND THERE IS NO SENSE OF URGENCY IN GETTING A REPLACEMENT PART TO FIX IT.
Power train, Sep 29, 2020
WHILE TRAVELLING ON THE INTERSTATE AT APPROX 70 MPH, THE VEHICLE LOST TORQUE AND LOST ABILITY TO ACCELERATE AND HAD A LOUD KNOCKING NOISE WHILE HITTING GAS PEDAL. VEHICLE IS ONLY 80,100 OF 100,000/5 YEAR POWERTRAIN WARRANTY. DEALER WOULD NOT WARRANTY THIS POWERTRAIN ISSUE EVEN THOUGH THE VIN HAS MULTIPLE EARLIER POWERTRAIN WARRANTY ITEMS COMPLETED. DEALER DIAGNOSED AS FRONT TRANSFER CASE INTERNALLY FAILED, AND FRONT DRIVE SHAFT HAS FAILED. MY INDEPENDENT MECHANIC INDICATED THIS FAILURE IS COMMON AND MAY ALSO REQUIRE A FRONT DIFFERENTIAL REPLACEMENT. THE DEALER INITIALLY DIAGNOSED AS FRONT DIFFERENTIAL FAILURE BUT DETERMINED IT TO BE THE TRANSFER CASE. PARTS ARE NOT READILY AVAILABLE DUE TO THIS BEING A COMMON FAILURE (4+ WEEKS FOR PARTS). A FONT DRIVE SHAFT AND TRANSFER CASE FAILURES ARE VERY DANGEROUS AND CAN CAUSE THE VEHICLE TO CRASH.
Fuel/propulsion system, Sep 28, 2020
NOV 14,2019, RECALL V62 [19V-813] WAS ANNOUNCED. IT IS 11 MONTHS LATER, WITH STILL NO REMEDY FROM THE MANUFACTURER, WHICH IS RIDICULOUS AS IT COULD "FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. - A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING."... WHEN WILL THE MANUFACTURER COMPLETE THE RECALL BEFORE PEOPLE GET HURT OR WORSE...?
Fuel/propulsion system, Sep 27, 2020
THIS VEHICLE HAS A CURRENT SAFETY RECALL FOR THE FUEL PUMP RELAY. I'M SENDING THIS COMPLIANT BECAME I STRONGLY BELIEVE BASED ON INTERACTIONS WITH OUR LOCAL DEALERSHIP THAT FIAT CHRYSLER IS PURPOSELY DELAYING REPAIRS TO SAVE MONEY. WE HAVE BEEN WAITING FOR A YEAR FOR PARTS AND THE CURRENT STATUS IS UNKNOWN WHEN OR IF IT WILL BE REPAIRED AND THIS VEHICLE IS SEVERELY AFFECTED IN STARTING BY THE FAULTY RELAY AND TIPM MODEL THAT IT'S INSTALLED ONE. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL THAT FAILED TO FIX IT. AFTER THIS MANY YEARS, THE FACT CHRYSLER CAN'T PROVIDE A HARD DATE FOR THE REPAIRS LEADS ME TO BELIEVE THEY AREN'T GONG TO. THE DEALERSHIP BLAMES COVID SUPPLY CHAIN ISSUE ON EVERYTHING, BUT THIS WAS ONGOING LONG BEFORE COVID.
Electrical system, Fuel/propulsion system, Sep 18, 2020
THERE IS A CURRENT RECALL ON MY JEEP, I WAS NOTIFIED OF OCTOBER OF 2019. IT IS NOW SEPTEMBER OF 2020, AND THERE IS NO RESOLUTION FOR THIS RECALL. MY TRUCK HAS HAD TROUBLE STARTING SEVERAL OCCASIONS. MANY OF THOSE TIMES I WAS LEFT STRANDED. IT EVENTUALLY WILL START AGAIN, SO FAR, BUT ONE DAY IT WILL NOT AND IT IS DUE TO THIS RECALL. THE TIPM NEEDS REPLACING AND IT IS A VERY EXPENSIVE JOB. (RECALL RELATED INCIDENT) TS
Electrical system, Sep 17, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER I.G. BURTON DODGE LOCATED AT 10420 OLD OCEAN CITY BLVD, BERLIN, MD 21811, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Fuel/propulsion system, Sep 16, 2020
THIS RECALL HAS BEEN GOING ON A LONG TIME WITH NO REMEDY FOR IT....MY FAMILY SAFETY WHY IS IT NOT MADE AVAILABLE YET.... SINCE IT CAN CAUSE A MAJOR ACCIDENT
Fuel/propulsion system, Sep 11, 2020
CHRYSLER HAS FAILED TO PROVIDE A SAFETY RECALL REMEDY IN A TIMELY FASHION AND SHOULD BE REQUIRED TO PROVIDE A REMEDY NOW! THEY RECALLED THE FUEL PUMP RELAY (19V-813 OR V62) ON NOVEMBER 19, 2019 AND HAVE YET TO OFFER A REMEDY. THEY INSTALLED AN EXTERNAL RELY ON MY VEHICLE SEVERAL YEARS AGO DURING THE FIRST RECALL AND THIS EXTERNAL RELAY HAS ALREADY FAILED ONCE LEAVING ME STRANDED IN A BUSY INTERSECTION. THIS DEFECTIVE PART PRESENTS A SERIOUS SAFETY HAZARD AND CHRYSLER SHOULD BE FORCED TO PROVIDE AN ACCEPTABLE REMEDY IN A TIMELY FASHION. OWNERS HAVE NOW BEEN WAITING FOR OVER TEN MONTHS FROM THE ORIGINAL RECALL AND HAVE RECEIVED NO FURTHER COMMUNICATION FROM CHRYSLER.
Electrical system, Fuel/propulsion system, Sep 9, 2020
MY JEEP GRAND CHEROKEE OCCASIONALLY WON'T START. IT HAS TO STAND FOR A FEW MINUTES AND THEN STARTS. THIS HAPPENED ONCE OR TWICE A MONTH. THE DEALER STATED THAT THERE WAS A RECALL V62. (FUEL PUMP RELAY). I HAVE HAD THE RELAY REPLACED 3 TIMES, BUT NOT THE ORIGINAL AS SEEMINGLY IT IS NOT YET AVAILABLE. THE CAR HAS NEVER STALLED OR ACTED STRANGELY ONCE GOING. THE AGENT HAS FITTED ANOTHER RELAY, BUT NOW SAYS THAT THEY HAVE TO INSTALL A WCM, ELV AND KEYS. A DIAGNOSTIC WAS DONE AND SHOWED UP SOME ERRORS AFTER PUTTING IN THE LAST RELAY. WHEN WILL THE CORRECT RELAYS BE MANUFACTURED, AS I DO NOT WANT TO GO TO GREAT EXPENSE REPLACING OTHER PARTS IF IT IS STILL A RELAY ISSUE?
Electrical system, Engine, Sep 8, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FROM TO TIME TO TIME THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO WAIT AND ATTEMPT TO RESTART THE VEHICLE. AN INDEPENDNENT MECHANIC CHECKED THE VEHICLE AND FOUND NOTHING WRONG. THE MECHANIC SUGGESTED THAT THE CONTACT USE FUEL INJECTOR FLUID TO AID IN STARTING THE VEHICLE WHICH WORKED FOR A SHORT TIME. THE CONTACT CALLED STERLING HEIGHTS CHRYSLER DODGE JEEP RAM (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 413-9610) AND WAS PROMISED A CALLBACK THAT NEVER HAPPENED. THE RECURRED AND THE VEHICLE WAS RESTARTED AFTER NINE ATTEMPTS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN INTERIM FIX HOWEVER, IT WAS NOT GUARANTEED TO FIX THE ISSUE. THE CONTACT RETRIEVED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) WHILE RESEARCHING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Other or unspecified, Sep 7, 2020
HELLO, MY VEHICLE HAS BEEN UNDER A RECALL SINCE 2019 AND JEEP HAS NOT FOUND THE PARTS YET STILL. MY CHECK ENGINE LIGHT CONSTANTLY COMES ON AND I'M SURE IT IS THE FUEL PUMP RELAY. I DON'T KNOW HOW MUCH LONGER UNTIL MY SUV CUTS OUT COMPLETELY.
Fuel system, Gasoline, Electrical system, Sep 4, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER MCKINNEY JEEP LOCATED AT 700 S. CENTRAL EXPY, MCKINNEY, TX 75070 WAS NOTIFIED OF THE ISSUE, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INDICATED THE VEHICLE EXPERIENCED THE NO START CONDITION LISTED IN THE RECALL SUMMARY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.