2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Power train, Jan 21, 2019
HAD TO HAVE ALTERNATOR AND BATTER REPLACED AT 54,000 MILES. TWO WEEKS AFTER COMPLETING THIS REPAIR, THE BATTER LIGHT CAME ON WHILE DRIVING. AFTER TURNING OFF ALL ELECTRICAL COMPONENTS, WAS ABLE TO GET THE VEHICLE TO REPAIR SHOP. UPON INSPECTION BY THE MECHANIC, THE POWER TRAIN CONTROL MODULE WAS NO LONGER WORKING. THE MECHANIC HAD TO REPLACE THE POWER TRAIN CONTROL MODULE. IN ADDITION, 3 DAYS LATER, THE ALTERNATOR HAD TO BE REPLACED AGAIN DUE TO THE FAILURE OF THE POWER TRAIN CONTROL MODULE.
Fuel system, Gasoline, Electrical system, Engine, Jan 17, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. IN COLD WEATHER, THE ENGINE FAILED TO IMMEDIATELY START. NAPLETON'S ARLINGTON HEIGHTS JEEP (1155 W. DUNDEE RD, ARLINGTON HEIGHTS, IL) WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) IN WHICH THE FUEL PUMP RELAY WAS REPLACED. HOWEVER, ONCE THE TEMPERATURES BECAME COLDER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000. *TT *JB
Other or unspecified, Engine, Jan 16, 2019
UNKNOWN CAUSE OF OVERHEATING. AUTHORIZED SERVICE PERFORMED BY DEALER. UPON INITIAL DIAGNOSIS OF VEHICLE NO CODE WAS PUT OUT WHILE SIMULTANEOUSLY IN ACTIVE OVERHEAT MODE. MULTIPLE INVESTIGATIONS PERFORMED BY SERVICE TECHS WERE PERFORMED.
Steering, Electrical system, Vehicle speed control, Jan 13, 2019
VEHICLE LOSES ALL POWER WHEN SLOWING DOWN OR STOPPED. LOSE ABILITY TO STEER. HAVE TO RESTART THE VEHICLE.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jan 11, 2019
CAR'S TIPM HAS BEEN MESSING UP. THEY SAY THERE HASN'T BEEN A RECALL ON MY MODEL FOR THAT AND ANOTHER SAYS IT HAS BEEN FIXED. MY CAR WON'T START AT TIMES, MY HORN HONKS AT RANDOM TIMES AND JUST TODAY MY CAR STALLED WHILE ON THE INTERSTATE. I KNOW THE TIPM HAD BEEN A PROBLEM WITH THESE VEHICLES BUT I CANT GET ANY HELP WITH MINE WITHOUT PAYING OUT OF POCKET. I'VE ABOUT HAD IT WITH MY JEEP.
Steering, Jan 10, 2019
THE RACK AND PINION STEERING IS LEAKING AT 75,000 MILES. AFTER BEING QOUTED 2600 DOLLARS FOR THE FIX, I DID RESEARCH AND FOUND THAT MOST OTHER JEEP OWNERS ARE EXPERIENCING THIS PROBLEM IN LOW MILEAGE JEEPS ALSO. CONTACTED JEEP WITH NO RESPONSE. THE ISSUE HAS BEEN NOTED TO CAUSE THE JEEPS TO BECOME UNRESPONSIVE AND DANGEROUS AS STEERING BECOMES USELESS.
Electrical system, Dec 31, 2018
WHILE DRIVING LOCALLY ON A CITY STREET, HEARD A LOW WHINING SOUND, FOLLOWED BY THE DASHBOARD BATTERY WARNING LIGHT BEING ILLUMINATED. SOUND INCREASED AND DECREASED WITH VEHICLE SPEED. DROVE IMMEDIATELY HOME, LESS THAN A MILE, PARKED THE VEHICLE, OPENED THE HOOD AND ISOLATED THE LOCATION OF THE WHINING SOUND TO THE ALTERNATOR AREA. AT THIS TIME I COULD ALSO SMELL A BURNING ODOR (BEING AN ELECTRICIAN).I PUT A METER TO THE BATTERY TERMINALS AND RECORDED A VOLTAGE OF 11.5,INDICATING THAT THE ALTERNATOR HAD FAILED. THERE WERE NO VISIBLE SIGNS OF SMOKE THAT I COULD SEE AS THE TIME WAS ABOUT 9PM. BUT THE SMELL OF AN ELECTRICAL ISSUE WAS CLEARLY PRESENT.
Engine, Dec 29, 2018
YESTERDAY MY JEEP ENGINE TURNED OFF TWICE WHILE DRIVING ON CITY ROADS. THIS HAPPENED IN THE MORNING ON MY WAY TO WORK AND AT NIGHT ON MY WAY HOME FROM DINNER. LUCKILY THIS HAPPENED ON CITY ROADS EITHER BEFORE GETTING ON THE HIGHWAY OR AFTER GETTING OFF THE HIGHWAY, AS I TAKE THE HIGHWAY DAILY FOR WORK. CONINCIDENTSLLY BOTH INSTANCES HAPPENED WHILE ATTEMPTING TO TURN RIGHT. I DID NOT HEAR THE ENGINE TURN OFF WHILE DRIVING, BUT NOTICED BECAUSE AS I WAS ATTEMPTING TO TURN THERE WAS NO POWER STEERING. THE RADIO, DASH AND INTERIOR LIGHTS NEVER FLICKERED OR TURNED OFF WHEN THE INGINE STALLED. AGAIN, LUCKILY I WAS NOT AT A HIGH SPEED WHEN THIS HAPPENED AND PUT ON MY HAZARDS AND WAS ABLE TO SLOWLY COME TO A STOP WITH THE BRAKES BUT THEY WERE VERY SLOW TO REACT. I PUT THE CAR BACK IN PARK AND STARTED IT RIGHT UP BOTH TIMES. VERY SCARY EXPERIENCE TO HAVE THE ENGINE JUST SHUT OFF IN THE MIDDLE OF TRAFFIC AND PANIC TO AVOID AN ACCIDENT FROM OCCURRING.
Engine, Dec 26, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE ENGINE MADE AN ABNORMAL GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE CONTACT CALLED SHARP MOTOR COMPANY (FORD DEALER) OF TENNESSEE (1516 W COLLEGE ST, PULASKI, TN 38478, (931) 363-2533) AND WAS INFORMED THAT THE VEHICLE WOULD NOT BE SERVICED BECAUSE A RECALL DID NOT APPEAR ON NHTSA.GOV. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.
Service brakes, Dec 23, 2018, crash
JEEP WAS HAVING BRAKE PROBLEMS. REPLACED ALL THE BRAKES THIS SPRING AND STILL HAVING A PROBLEM. TOOK THE JEEP IN TO THE DEALER IN JUNE TO HAVE THE BRAKE BOOSTER LOOKED AT, SAID IT WAS FINE. SINCE THEN THE BRAKES HAVE BEEN GETTING WORSE. TODAY I CRASHED INTO THE FRONT OF MY HOUSE. THERE IS SOMETHING WRONG WITH THE BRAKE BOOSTER, LIKE I TOLD JEEP BACK IN JUNE. THIS SAME THING IS HAPPENING ON MANY OTHER JEEPS. PLEASE SOMETHING HAS TO BE DONE. THE DEALERSHIP IS SAYING THEY LOOKED AT THE "SPLASH SHEILD" UNDER THE RECALL AND SINCE NOTHING WAS WRONG THEY ARE NOT RESPONSIBLE FOR ANYTHING ELSE ON THE BOOSTER. PLEASE READ OTHER JEEP OWNERS HAVING THE SAME PROBLEM. HTTPS://JEEPGARAGE.ORG/F73/MORE-BRAKE-BOOSTER-INTRIGUE-186178.HTML#/TOPICS/186178?PAGE=3. I TOOK THE MASTER CYLINDER OFF AND THERE IS A BUNCH OF RUST INSIDE THE BOOSTER. IT'S A CLOSED SYSTEM, DEBRIS SHOULDN'T BE BUILDING UP OR RUST SHOULDN'T BE GETTING IN THERE. MAYBE THIS WAS CAUSED FROM THE SPLASH SHIELD AND WATER GOT INSIDE?
Structure, Dec 20, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WELDING ON THE REAR OF THE VEHICLE WAS RUSTED. AS A RESULT, THE ENTIRE REAR FRAME OF THE VEHICLE BECAME DETACHED. THE VEHICLE WAS TOWED TO LITHIA JEEP DODGE OF BRYAN COLLEGE STATION (301 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 213-5361) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.
Steering, Dec 18, 2018
RACK AND PINION LEAKING POWER STEERING FLUID IN COLD WEATHER
Other or unspecified, Dec 14, 2018
TAKATA RECALL . CARBON FIBER TRIM ON THE INTERIOR HAS PEELED OFF.
Electrical system, Dec 11, 2018
CAR HAS A HARD TIME STARTING AFTER SITTING, THEN WON'T START AT ALL, HAVE TO WAIT 30-40 MINUTES ETC... (TIPM)
Other or unspecified, Dec 10, 2018
OUR 2012 JEEP GRAND CHEROKEE OVERLAND HAS STARTED CUTTING OFF WHILE IN DRIVE, WITHOUT WARNING. THERE ARE NO INDICATOR LIGHTS ON AND THE RADIO CONTINUES TO PLAY AS NORMAL. THE ONLY WAY YOU KNOW THE VEHICLE IS OFF IS BY LOOKING AT THE RPM DISPLAY NOW AT ZERO OR BECAUSE YOU CAN NO LONGER USE THE POWER STEERING. AFTER PUTTING THE VEHICLE IN PARK AND RE-PUSHING THE START BUTTON, THE VEHICLE STARTS UP AS NORMAL. THIS ISSUE HAS HAPPENED ON FIVE (5) OCCASIONS AND IS THE SCARIEST THING EVER!! AFTER THE FIRST TIME THIS HAPPENED, WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE TOLD THERE WEREN'T ANY CODES COMING UP TO SIGNIFY THAT THERE WAS A PROBLEM WITH THE VEHICLE AND A TUNE UP WAS SUGGESTED. WE WENT MONTHS WITHOUT THE ISSUE OCCURRING, BUT IT HAS STARTED HAPPENING AGAIN. WE'VE ENCOUNTERED THIS ISSUE ON CITY STREETS AND ONCE WHILE TAKING THE OFF RAMP ON THE HIGHWAY.
Electrical system, Engine, Dec 10, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES UNTIL THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SUDDENLY STALLED BEFORE ENTERING THE HIGHWAY. THE FAILURE HAD OCCURRED THREE TIMES PREVIOUSLY. THE POLICE DEPARTMENT HAD TO ASSIST WITH TOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TOWED TWICE BEFORE BY A WARRANTY COMPANY. THE DEALER (KELLY JEEP CHRYSLER DODGE RAM, 175 PELHAM ST, METHUEN, MA 01844, (978) 683-8775) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE AFTER THE RECALL REPAIR FAILED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Electrical system, Dec 10, 2018
I'VE NOTICED LATELY THAT WHILE MAKING TURNS IN MY OVERLAND SUMMIT WITH A 5.7L HEMI, THAT THE JEEP WILL STALL OUT AND DIE IN THE MIDDLE OF THE MANEUVER. THIS ONLY HAPPENS WHEN MAKING TURNS. I HAVE TO SHIFT INTO NEUTRAL AND APPLY THE BRAKES AND PRESS THE PUSH START TO TURN THE ENGINE BACK OVER. IT ALWAYS STARTS BACK UP BUT THIS IS STARTING TO BECOME A REAL CONCERN. I ASKED 2 DIFFERENT DODGE CHRYSLER JEEP SUPERVISORS ABOUT THIS AND THEY CLAIM TO HAVE NEVER HEARD OF ANYTHING LIKE THIS, EVEN THOUGH THERE IS AN ACTIVE RECALL FOR THIS VERY THING. THEY NOW SAY MY VEHICLE WASN'T AFFECTED EVEN THOUGH THE SYMPTOMS ARE THE EXACT SAME THING.
Structure, Dec 7, 2018
THE PAINT ON THE INSIDE OF THE HOOD IS BUBBLING. I BELIEVE IT IS DUE TO IRON CONTAMINATION FROM THE FACTORY. IT DIDN'T START BUBBLING BAD UNTIL RECENTLY. JEEP HAS HAD THIS PROBLEM NUMEROUS TIMES AND IVE SEEN HOODS REPLACED OVER THIS. HOWEVER, MY FACTORY WARRANTY HAS SINCE EXPIRED AND THE MANUFACTURER REFUSED TO HELP ME. I WAX AND POLISH THE CAR ANNUALLY SO THIS IS COMPLETELY SURPRISING TO ME
Engine, Dec 3, 2018
I BOUGHT THIS VEHICLE USED & NO PROBLEMS UNTIL THE RECALLS COME ROLLING IN BUT HAD A CYLINDER 2 MISFIRE AT 132,000 MILES OK CONTACTED DEALERSHIP & IT WAS FIXED, BUT FOUND OUT THIS WAS THE 2ND TIME THIS HAS HAPPENED AMONGST FINDING OUT THE WHOLE ENGINE HAD TO BE REPLACED FROM THE FACTORY. I'M NOW 161,334 MILES & HAVE A CYLINDER 2 MISFIRE AGAIN. IF IT FAILS COMPRESSION TEST AGAIN THIS WILL BE A 3RD TIME THE HEAD HAS FAILED & I'M PAST JEEP'S EXTENDED WARRANTY TO COVER IT. APPARENTLY JEEP HAS NOT FIXED THEIR FLAW. IT SPITS AN SPUTTERS, IDLES ROUGH SOMETIMES & I ALWAYS DO MY MAINTENANCE WHEN IT'S NEEDED. IT DOES IT WHEN I'M MOSTLY PARKED BUT I CAN FEEL IT WHEN I'M STOPPED & IDLING.
Steering, Service brakes, Engine, Dec 3, 2018, crash
WHEN SLOWING THE VEHICLE IT WILL JUST SILENTLY SHUTS OFF. THIS HAPPENS USUALLY AT THE SAME 5 PLACES, 3 OF THEM WHEN SLOWING TO MAKE A RIGHT HAND TURN IN AN S TURN AND THE OTHER 2 GOING STRAIGHT SLOWING TO STOP TO MAKE A LEFT TURN ACROSS TRAFFIC. I FEEL LIKE IT'S A COMBINATION OF BRAKING, STEERING WHEEL AND WHEN ITS SHIFTING INTO 1ST SINCE I'M EITHER IN A STOPPING SITUATION OR S TURN SITUATION. WHEN THIS HAPPENS I LOOSE STEERING AND BRAKES CAUSING ME TO GO INTO THE OPPOSITE LANE OF TRAVEL HEAD ON. THERE HAVE BEEN RECALLS ON THE ALTERNATOR FOR MY VEHICLE BUT MINE HAS NEVER BEEN INCLUDED. THERE HAS BEEN A RECALL FOR A SENSOR THAT HAS BEEN COMPLETED BUT DID NOT SOLVE THE PROBLEM. THIS IS A SERIOUS ISSUE, MY CHANCE FOR A HEAD ON COLLISION IS VERY VERY SCARY. THIS HAPPENS ABOUT 6-10 TIMES A WEEK.
Steering, Other or unspecified, Service brakes, Nov 29, 2018
4 TIMES IN THE LAST 3 WEEKS, THE LAST TIME JUST TODAY, AS I WAS DECELERATING AND TURNING RIGHT WHILE GETTING OFF HIGHWAYS ONTO EXIT RAMPS, THE STEERING WHEEL FELT LIKE IT LOCKED - THE POWER STEERING TURNED OFF, AS DID THE POWER BRAKES - I HAD TO COAST, AND THE RPMS SHOWED 0, ALTHOUGH ALL THE LIGHTS WERE STILL ON. I WAS FORCED TO PUT THE CAR IN PARK - WHILE STILL ON THE EXIT RAMP - TURN OFF THE CAR AND TURN IT ON AGAIN TO GET IT TO DRIVE NORMALLY. WHICH IT DID, AS IF NOTHING HAD HAPPENED. BUT IT'S UNNERVING AND CERTAINLY UNSAFE, AND A QUICK SEARCH ON THE INTERNET REVEALS IT SEEMS TO HAPPEN QUITE FREQUENTLY TO OTHER JEEP GRAND CHEROKEE 2012 DRIVERS.
Steering, Nov 29, 2018
RACK AND PINION STERLING DEFECT NEED TO BE REPLACED 12500 MILES ONLY ON CAR
Electrical system, Nov 20, 2018
CAR COMPLETELY SHUT OFF. NO POWER TO ENTIRE CAR. FOUND OUT IT WAS A FAULTY ALTERNATOR THAT WAS UNDER RECALL.
Other or unspecified, Nov 16, 2018
LEATHER DASH COVER PEELING UP, BUBBLES LIFTING HEATER VENTS COVERS AND TRIM. AFFECTS VISION. FAILURE STARTED 5/2017
Engine, Fuel/propulsion system, Nov 10, 2018
THE TRUCK CONTINUES TO STALL WHILE OPERATING AND DOES NOT TURN OVER WHEN TRYING TO RESTART. THIS PREVENTS A QUICK REACTION TO BEING STALLED WHEN SLOWING TO ENTER OR EXIT AT AN INTERSECTION. ON MOST OCCASIONS, THE CAR WILL NOT START AND CONTINUES TO CRANK WHEN EITHER USING THE PUSH START, MANUAL KEY FOB, OR AUTO START. IT CANNOT BE MOVED ONCE STALLED. IF YOU ATTEMPT TO RESTART TOO QUICKLY OR AFTER SEVERAL ATTEMPTS, IT WILL FLOOD. THIS SAME ISSUE WAS INCLUDED IN A PREVIOUS RECALL FOR THE FUEL PUMP RELAY. HOWEVER, IT DID NOT RESOLVE THE ISSUE. THE SAME BEHAVIOR IS EXPERIENCED AND IS VERY DANGEROUS. TO PROVIDE HISTORY OF FAILED RECALLS, THE BRAKE SHIELD RECALL WAS CORRECTED BY TWO SEPERATE RECALLS AND WAS ALSO A VERY DANGEROUS SAFETY ISSUE THAT PREVENTS DRIVER CONTROL OVER THE VEHICLE WHEN STOPPING. THE STALLING OCCURS WHEN COMING TO A STOP OR STOPPING, AND WHEN PERFORMING STRONG TURNS. THESE TYPES OF TURNS ARE DONE FREQUENTLY AT INTERSECTIONS WITH ON COMING TRAFFIC. IT IS VERY DANGEROUS BECAUSE YOU DON'T EVEN HAVE THE ABILITY TO RESTART THE VEHICLE TO ESCAPE THE DANGER.