2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Electrical system, Engine, Fuel/propulsion system, Aug 10, 2018
THE 2012 JEEP GRAND CHEROKEE WILL CRANK WITH NO START. THE JEEP REFUSES TO FIRE UP, IT WILL CRANK FOR LONG PERIODS OF TIME BUT WILL ABSOLUTELY NOT START UP. COULD BE AN ELECTRICAL ISSUE OR FUEL PUMP RELAY OR ENGINE. SEEMS A LOT OF FRIENDS OF MINE ARE HAVING THE SAME ISSUE WITH THIS VERY SAME MODEL. PLEASE HELP ME WITH THE DEFECTIVE CAR.
Electrical system, Aug 10, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK, BUT NOT START. THE FAILURE OCCURRED RANDOMLY WITHIN THREE MONTHS OF OWNING THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT IT FAILED TO PERMANENTLY REPAIR THE VEHICLE. THE DEALER (BREEDEN DODGE CHRYSLER JEEP RAM, 5900 US-71 BUS, FORT SMITH, AR 72908, (888) 611-0803) INDICATED THAT THE TOTALLY INTEGRATED POWER MODULE WITH THE INTERNAL FUEL PUMP RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE PART BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR WAS TAKEN TO THE DEALER 3 TIMES AND THEY COULDN'T FIX THE PROBLEM. PART WAS INSTALLED FOR $1,250.00.*JB
Engine, Aug 10, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING OUT OF A PUBLIC PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE GEAR INTO PARK AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT DROVE HOME, BUT THE VEHICLE FAILED TO START AGAIN. THE CONTACT CALLED MONROEVILLE CHRYSLER JEEP AT (412) 856-1422 (LOCATED AT 3651 WILLIAM PENN HWY, MONROEVILLE, PA 15146) AND WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Steering, Aug 8, 2018
2012 JEEP HAS 55K MILES, ORIGINAL OWNER. TOOK TO THE DEALERSHIP FOR AN OIL CHANGE AND A COUPLE RECALLS, TO BE INFORMED THE STEER RACK IS LEAKING, ALONG WITH A BENT TIE ROD, COST TO FIX IS $2000.
Power train, Exterior lighting, Other or unspecified, Aug 4, 2018
TAKATA RECALL LEATHER ON THE DASHBOARD COMES LOOSE, I'VE TAKEN IT TO JEEP TO REPAIR AND IT HAPPEND AGAIN. THE ADHESIVE DISSOLVES AND MAKES THE LEATHER BUNCH UP. THE FRONT LEFT HEADLIGHT BLINKS FOR A FEW SECONDS EVERY TIME ENGINE STARTS. ENGINE STALLS AND DOESN'T START AT TIMES.
Steering, Jul 31, 2018
VEHICLE HAS LESS THAN 60,000 MILES AND WAS INFORMED THAT POWER STEERING RESIVOIR IS LOW DUE TO A LEAK IN THE BOOT OF THE RACK AND PINION STEERING ASSEMBLY. COST OF REPAIR WOULD BE APPROXIMATELY $2000. THIS PART SHOULD LAST MUCH LONGER THAN 60,000 MILES. DRIVEN VERY LIGHTLY AS ONLY 60,000 MILES IN 6 YEARS TO START HAVING SUCH ISSUES.
Electrical system, Other or unspecified, Jul 28, 2018
WIND SHIELD WIPERS, OVER DRIVE LIGHT AND HEAD LIGHTS ON AND CAN NOT TURN OFF. SIGNAL LIGHTS AND INTERIOR LIGHTS NOT WORKING.
Other or unspecified, Jul 23, 2018
AT 150,000 MILES, DEVELOPED A LEAK IN THE COMBINATION A/C CONDENSER/TRANSMISSION COOLER UNIT. THE DEALER SAYS THIS IS ESSENTIAL TO THE TRANSMISSION BUT NOT CONSIDERED AS PART OF THE DRIVETRAIN. THIS DEFECT SEEMS TO BE VERY COMMON WITH THE WK2 MODEL JEEP GRAND CHEROKEE BEGINNING IN 2011 THROUGH THE PRESENT. THERE SHOULD BE A RECALL TO CORRECT THIS DESIGN DEFECT
Suspension, Power train, Electrical system, Jul 13, 2018
MY JEEP CUTS OFF WHEN I'M DRIVING AND STALLS AT TIMES THE CHECK ENGINE LIGHT HAS BEEN ON ALSO SINCE I PURCHASED IT. WAS TOLD THE CODES HAD TO BE RESET. TOOK VEHICLE TO DEALER OVER 10 TIMES AFTER I PURCHASED IT DEALER SENT IT OUT OTHER PLACES SEEN NOTHING TURNED OFF CODES IT SEEMED OK THEN EVERY SINCE THEN IT DOES THE SAME THING OVER AND OVER NOW MY WARRANTY IS OUT THEY SEE AN ISSUE I HAD EXTENDED BUT THEY ONLY REPAIRED RECALLS THEY SAY BUT MY LIGHTS STILL FOG FROM THE RECALL AND ELECTRICAL STILL ISSUE!
Electrical system, Jul 11, 2018, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TURNED OFF, THE HOOD WAS OPENED, AND FLAMES APPEARED. AS SOON AS THE BATTERY WAS DISCONNECTED, THE FIRE STOPPED. NEITHER THE POLICE NOR THE FIRE DEPARTMENTS WERE NOTIFIED. THE VEHICLE WAS REPAIRED ON 1/16/18 BY THE DEALER (A. J. DOHMANN CHRYSLER INC, 802 ROBINSON DRIVE, BERWICK, LA 70342) FOR UNKNOWN RECALLS RELATING TO THE BRAKE BOOSTER AND ALTERNATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 34683314 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Structure, Jul 9, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE DASHBOARD AND DOOR PANELS WERE CRACKING. THE VEHICLE WAS TAKEN TO THE DEALER (TATE CHRYSLER JEEP DODGE FREDERICK, 5629 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301)-663-6126) WHERE IT WAS DIAGNOSED THAT THE CARBON FIBER PANELS AND DOOR APPLIQUE PANELS WERE CRACKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
Steering, Service brakes, Engine, Jun 30, 2018
WHILE BRAKING TO TAKE A RIGHT TURN (BRAKING FROM ~40MPH TO 15MPH) POWER STEERING WAS LOST. FOUGHT THE CAR AROUND THE TURN, THEN PRESSED THE ACCELERATOR, NOTHING HAPPENED. LOOKED AT THE TACHOMETER AND IT SHOWS 0RPM, TRIED TO BRAKE FURTHER AND NOW HAVE NO BRAKES. COAST TO A STOP. NO WARNING LIGHTS SHOWED. ALL ELECTRONICS WERE FUNCTIONING NORMALLY. PLACED CAR IN PARK THEN STARTED AS NORMAL. MODEL YEAR IS 2012Z HAS 130000 MILES. THIS HAS NEVER HAPPENED BEFORE. NO INDICATION WHATSOEVER OF ANY PROBLEM PREVIOUSLY
Electrical system, Jun 26, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. NISSANI BROTHERS CHRYSLER, DODGE, JEEP, RAM (5750 MESMER AVE STE B, CULVER CITY, CA 90230) DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT A REPRESENTATIVE FROM CHRYSLER NEEDED TO CONTACT THEM IN ORDER TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIPM SHOULD HAVE BEEN COVERED UNDER AN UNKNOWN RECALL. A VIN TOOL SEARCH FOUND NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.
Power train, Jun 24, 2018
A/A TRANS CONDENSER LEAK. FAULTY CONDENSER UNIT
Other or unspecified, Jun 24, 2018
THERMOSTAT HOUSING NEEDED TO BE REPLACED BECAUSE CHECK ENGINE LIGHT ON03
Power train, Jun 20, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (LIECHTY DODGE, 5080 ACADEMY LN, BESSEMER, AL 35022, (205) 432-7995) FOR A RECALL REPAIR CONCERNING THE ALTERNATOR. THE DEALER DIAGNOSED THAT THERE WAS A TRANSMISSION FLUID LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THAT IT WAS NOT INCLUDED IN THE ALTERNATOR RECALL. THE NHTSA CAMPAIGN INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 131,000.
Air bags, Jun 19, 2018
MY JEEP HAS DEVELOPED SEVERAL LARGE WRINKLES ON THE TOP OF THE DASHBOARD COVER. I'VE SEEN COMMENTS FROM OTHER JEEP OWNERS THAT HAVE THE SAME PROBLEM. MY CONCERN IS THAT THE WRINKLES IN AND STIFFNESS OF THE DASHBOARD COVER MIGHT INTERFERE WITH THE DEPLOYMENT OF THE PASSENGER-SIDE AIRBAG.
Electrical system, Service brakes, Jun 18, 2018
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE LOST BRAKE FUNCTIONALITY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HUNTINGTON JEEP CHRYSLER DODGE RAM (12220 E JERICHO TURNPIKE, HUNTINGTON, NY) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND THE BRAKE ASSIST ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 9/25/18*JB
Electrical system, Jun 12, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE STALLED. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (32850 FORD RD, GARDEN CITY, MI 48135) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Visibility, Jun 12, 2018
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE WINDSHIELD HAD A LOOSE CONNECTION THAT CREATED AN ABNORMAL NOISE AND VIBRATION. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO, 787-333-84100) TO BE SERVICED PER AN UNKNOWN TRANSMISSION RECALL. THE DEALER WAS INFORMED OF THE WINDSHIELD FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500. *TT *JS
Other or unspecified, Jun 11, 2018
THE CAR STARTED OVERHEATING RANDOMLY WHILE DRIVING ON THE HIGHWAY. PULLED OFF, AND THE RADIATOR HOSE WAS LEAKING, AND THE BATTERY LIGHT TURNED ON, IN THE VEHICLE. THE CAR WAS LEAKING FLUID, BELIEVE IT TO BE RADIATOR, AND AC FLUID. TOOK THE JEEP INTO THE MECHANIC TO VERIFY THE ISSUE, AND FIGURE OUT WHAT WAS GOING ON. SHORTLY BEFORE TAKING THE JEEP TO THE MECHANIC, WHILE DRIVING, THE SERVICE 4WD LIGHT APPEARED, AND THEN THE RED LIGHTNING BOLT TURNED APPEARED AS WELL, ON THE DASH AS WELL. NOT SURE WHAT IS GOING ON WITH IT NOW.
Steering, Electrical system, Service brakes, Jun 3, 2018
HAVE CONTACTED DEALER NUMEROUS TIMES TO ADDRESS TWO RECALLS. THEY STATE STILL WAITING FOR PARTS. HAVE BEEN WAITING MORE THAN ONE YEAR TO HAVE THESE RECALLS ADDRESSED.
Electrical system, May 30, 2018
THE ALTERNATOR HAS BEEN WHINING FOR ABOUT 6 MONTHS AND THE BATTERY LIGHT PERIODICALLY ILLUMINATES. THERE IS A RECALL ON THIS ISSUE BUT THE PART IS ON BACK ORDER IF I WANT THE RECALL COMPLETED, THEY CAN HAVE IT CHANGED TOMORROW IF I PAY FOR IT OUT OF POCKET. MAKES NO SENSE WHEN PEOPLE'S LIVES ARE AT STAKE.
Electrical system, May 29, 2018
ALTERNATOR AND PCM WAS SUPPOSEDLY REPLACED IN JULY 2017. HOWEVER, I NOW HAVE THE SAME PROBLEM AND IT IS WORSE. THE BATTERY LIGHT WILL COME ON INITIALLY THEN ALL OF A SUDDEN THE WINDSHIELD WIPERS START, RADIO WILL SHUT OFF AND THEN THE AIR CONDITIONING SUDDENLY STARTED TO BLOW OUT HOW AIR AND IT WAS BLOWN AT THE FEET. I TRIED ROLLING DOWN THE WINDOW BUT WAS UNABLE TO DO SO. THIS HAPPENED A FEW MORE TIMES WHEN UNDER REGULAR STRESS OF DRIVING ON THE HIGHWAY!
Steering, Vehicle speed control, Engine, May 26, 2018
VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. NO INDICATIONS OF PROBLEM AS FAR AS WARNINGS. LOSES ALL ENGINE POWER, POWER STEERING, POWER BRAKES. HAPPENS WHEN SLOWING. ONCE SHIFTED TO NEUTRAL OR PARK, IT WILL RESTART WITHOUT ISSUE. INTERMITTENT DANGEROUS PROBLEM. NO FAULTS ACTIVE, NO DIAGNOSIS TO BE FOUND. VEHICLE IS UP TO DATE ON RECALLS AS FAR AS WE CAN TELL. CONCERNS FOR SAFETY ARE PRESENT. VEHICLE CURRENTLY HAS 128929 MILES, BUT THIS HAS HAPPENED 3-4 TIMES A YEAR RANDOMLY SINCE WE PURCHASED IT AT 33K IN 2014.