2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Fuel system, Gasoline, Electrical system, Interior lighting, Mar 16, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER AND SUBSEQUENTLY SHUT DOWN. THE MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FUEL PUMP RELAY WAS REPLACED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Electrical system, Mar 14, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD ABNORMAL NOISES COMING FROM THE VEHICLE. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT WAS UNABLE TO OPEN THE DOORS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR, BELT, AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Electrical system, Mar 14, 2017, fire
TL* THE OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS ATTEMPTING TO PARK AT 5 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE DRIVER SMELLED A STRONG SMOKE ODOR AND OBSERVED SMOKE COMING FROM THE FRONT PASSENGER SIDE. THE DRIVER EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THERE WERE NO FLAMES PRESENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR, COMPUTER, AND FUSES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Service brakes, Mar 12, 2017
THE JEEP WILL SOMETIMES REQUIRE MORE BRAKING DISTANCE THAN ANTICIPATED. USUALLY WHEN COLD, THE BRAKE PEDDLE WILL FEEL HARD, AND IF AN EVENT REQUIRES URGENT BRAKING, CONTINUOUS FIRM PRESSURE MIGHT NOT RESULT IN NORMAL STOPPING DISTANCES. WHAT NORMALLY IS ENOUGH PEDDLE PRESSURE TO CAUSE THE VEHICLE TO LOCK ITS WHEELS, NOW RESULTS IN A SLOW, STEADY STOP. THIS WILL ALSO HAPPEN IN REVERSE JUST SLOWLY BACKING DOWN THE DRIVEWAY. WHEN PARKING ON A SLIGHT GRADE, THE VEHICLE WILL MOVE FORWARD OR BACKWARDS DEPENDING ON SLOPE, ABOUT 2" WHEN THE ENGINE IS SHUT OFF. THE BRAKE PEDDLE ALSO MOVES TOWARD THE FLOOR AT THAT TIME. RECALL OF THE BRAKE BOOSTER P14 / NHTSA 14V - 154 WAS REPAIRED IN SEPTEMBER OF 2014, AND I SUSPECT IT COULD AGAIN BE THE ISSUE NOW. I AM HAVING THE SAME DEALERSHIP LOOK INTO THIS.
Engine and engine cooling, Electrical system, Mar 10, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,450. UPDATED 05/19/17*LJ *AS
Steering, Mar 7, 2017
RACK AND PINION IS LEAKING POWER STEERING FLUID. A CRACK IN THE SEAL HAS DEVELOPED IN THE RACK ON THE FRONT PASSENGER SIDE. THE VEHICLE HAS NEVER HAD ANY OTHER ISSUES LIKE THIS BEFORE. ALSO THE COMPUTER HAS NOT INDICATED LOW POWER STEERING FLUID BUT THE MECHANIC TOLD ME IT WAS LOW. THE VEHICLE WAS NOT DRIVEN RECKLESSLY OR OFF ROAD THAT WOULD CAUSE A CRACK LIKE THIS. THERE IS NO SIMPLE FIX FOR THIS OTHER THAN A $1300+ REPAIR FOR AN ISSUE THAT IS A DEFECT. I HAVE HAD 2 MECHANICS AND THE DEALERSHIP LOOK AT THE ISSUE AND GIVE ME QUOTES. I DISCOVERED THIS IN JANUARY.
Electrical system, Engine, Mar 6, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE EXTERNAL FUEL PUMP RELAY AND DISCONNECTED THE INTERNAL FUEL PUMP RELAY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON MULTIPLE OCCASIONS, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Electrical system, Exterior lighting, Mar 3, 2017
FIRST ISSUE TO OCCUR WAS ALARM SYSTEM AND HORN STARTED GOING OFF AND LOCKING AND UNLOCKING THE CAR WHEN EXITING THE VEHICLE IN A PARKING LOT. THE NEXT ISSUE TO OCCUR WAS ONE OF THE COURTESY LIGHTS BEGAN TO INTERMITTENTLY STAY ON CONTINUOUSLY BOTH WHEN DRIVING AND WHEN THE VEHICLE WAS PARKED. 3RD ISSUE TO ARISE WAS ALL OF THE BACK UP LIGHTS STOPPED WORKING ALTOGETHER. THE LAST OCCURRENCE WAS THE ENGINE LIGHT CAME ON AND CODED THERE WAS A LEAK IN THE FUEL SYSTEM WHILE DRIVING. VEHICLE IS CURRENTLY AT DEALERSHIP AWAITING AUTHORIZATION TO REPLACE THE TIPM AND ANOTHER SENSOR.
Electrical system, Feb 27, 2017
HELLO ! I WAS DRIVING MY JGC IN THE STREETS OF SANTO DOMINGO ,DOMINICAN REPUBLIC. I WAS ALREADY IN A TUNEL, 1 KM LONG, IN TERRIFIC TRAFIC AT 5 PM WHEN THE CAR SUDDENLY ALMOST STOPPED.THE A/C STOPPED ,MIL APPEARED AND ALMOST GOT IMPACT BEHIND! I PUSH THE PEDAL STRONG AND EXELERATED.THANKS GOD I LIVE VERY CLOSED.IN THE MOMENT I STOPED IN FRONT OF MY HOUSE THE EVIC START BLINKING AND IN SECONDS EVERYTHING STOPPED ! BLACK OUT ! OPEN THE FRONT COVER I SAW SMOKE FROM ALTERNATOR SPACE ! THEN I UNDERSTOOD THE ALTERNATOR WAS DEAD AND I REACHED THE HOUSE BY THE LAST BATTERY POWER ! SO THE BATTERY WAS DEAD AS WELL ! NOW I SEE IN THE RECALL SYSTEM OF CHRYSLER THERE IS A RECALL ( R60 ) TOUCHING EXACTLY THE ALTERNATOR PROBLEM ( 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR).MY CAR IS ONE OF THOSE CARS BUT THERE IS NOT A RECALL FOR IT ! WHY ? THE RECALL IS FROM : RECALL ANNOUNCED OCTOBER 08 2014 NHTSA REFERENCE #14V634000 CHRYSLER RECALL : R60 CAN I GET A RECALL SO THE DEALER TO REPLACE MY ALTERNATOR FOR FREE?
Suspension, Electrical system, Feb 27, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE BEING OPERATED. IN ADDITION, THE LIFT FEATURE FUNCTIONED INTERMITTENTLY. THE AIR SUSPENSION OVERHEATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE STALLED. WHEN THE FAILURE OCCURRED, IT TOOK APPROXIMATELY THREE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE LIFT FAILURE WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Wheels, Feb 21, 2017
CORROSION ON THE HUBS OF ALL THE WHEELS HAS BEEN AN ISSUE WITH MY CAR JUST ABOUT 1 YEAR AFTER PURCHASING IT BRAND NEW. THIS IS NOT JUST A PROBLEM WITH MY JEEP. I HAVE NOTICED ON MANY JEEPS IN MY AREA. IT IS NOT AN ISSUE THAT THE WARRANTY COVERS DESPITE BEING A NEW CAR. THIS SEEMS LIKE A MANUFACTURE ISSUE.
Steering, Feb 20, 2017
MY 2012 JEEP GRAND CHEROKEE HAD LOW LEVELS OF POWER STEERING FLUID AFTER REPLACING THE POWER STEERING PUMP, SO I RETURNED THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THE POWER STEERING RACK AND PINION WOULD ALSO NEED COMPLETE REPLACEMENT. THE JEEP HAD 80K MILES.
Steering, Feb 20, 2017
THE POWER STEERING WENT OUT ON MY 2012 JEEP GRAND CHEROKEE WHILE IN MOTION ON A CITY STREET, AND BECAME APPARENT WHILE TURNING, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE POWER STEERING PUMP HAD FAILED AND NEEDED COMPLETE REPLACEMENT AT 66K MILES.
Electrical system, Exterior lighting, Service brakes, Feb 16, 2017, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE INSTRUMENT PANEL LIGHTS FLICKERED AND THEN FAILED COMPLETELY. THE BRAKE PEDAL FAILED TO ENGAGE WHILE BEING DEPRESSED. IN ORDER TO STOP THE VEHICLE, THE PARKING BRAKE WAS ENGAGED AND, UPON EXITING THE VEHICLE, THE CONTACT OPENED THE HOOD AND FIRE AND SMOKE WERE SEEN COMING FROM INSIDE THE ALTERNATOR. THE FIRE EXTINGUISHED ITSELF. THE VEHICLE WAS TOWED TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Suspension, Engine, Feb 16, 2017
USALLY WHEN I DRIVE THE CAR SLOW THE SPEED THE CARS TURN OFF THE DEALER SAYS THE CAR WAS REPAIRED BUT I HAVE OVER 6 VIDEOS WHEN MY CAR TURN OFF IN THE HIGHWAY THE DANGER IS YOU CAN'T USE THE STEERING BECAUSE IS TO HEAVILY TO DRIVE.
Electrical system, Feb 14, 2017
VEHICLE IS AN OVERLAND MODEL WITH 5.7 ENGINE. AS OF 2-7-17 THE VEHICLE HAS STALLED ON THREE SEPARATE OCCASIONS. ALL THREE INCIDENTS HAVE BEEN WHILE MAKING LOW SPEED TURNS. THE ENGINE JUST QUITS WITHOUT SPUTTERING OR ANY TYPE OF WARNING. ALL DASH LIGHTS REMAIN ON AS IF THE VEHICLE WERE RUNNING. POWER STEERING GOES OUT AND LOSS OF POWER BRAKES MAKES IT DANGEROUS IN COMPLETING TURNS AND THEN HAVE TO COAST TO A SAFE PLACE. PLACE CAR IN PARK AND CAR STARTS RIGHT UP LIKE NOTHING HAPPENED. THE CAR HAS 57,000 MILES ON IT AND HAS NO PREVIOUS ISSUES. I HAVE NOT TAKEN TO DEALER (YET) AS IT IS NO LONGER UNDER WARRANTY. I HAVE SEEN OTHER ONLINE POSTS FROM JEEP OWNERS WITH SIMILAR COMPLAINTS AND AM WONDERING IF THIS IS A SAFETY RECALL ISSUE.
Electrical system, Exterior lighting, Engine, Feb 1, 2017
2012 JEEP GRAND CHEROKEE OVERLAND BECAME POSSESSED. WHILE DRIVING ON THE FREEWAY, LIGHTS BEGAN FLASHING ON DASH, OCCASIONAL LURCHES FROM TRANSMISSION, ONE HEADLIGHT GOES OUT AT NIGHT. WHEN I PULL OVER AND TURN THE CAR OFF, IT WILL NOT START. IT WAS AS THOUGH EVERYTHING IS DEAD. NO RESPONSE FROM ANY BUTTON ON THE KEY. AFTER ABOUT 5 MINUTES, THE HEADLIGHTS BEGAN FLASHING AND HORN BLEATING AS THOUGH EMERGENCY. I PRESSED THE "PANIC" BUTTON ON THE KEY FOB AND IT STOPPED. CAR NOW STARTED. I DROVE A FEW MILES THEN EVERYTHING BEGAN GOING CRAZY AGAIN. WHEN I STOPPED, WITH CAR STILL RUNNING, WINDSHIELD WIPERS BEGAN WORKING AS THOUGH ON INTERMITTENT. THEN THEY BEGAN WIPING FAST. I TRIED TURNING THE WIPERS ON OR OFF, TO NO AVAIL. THEY WERE WORKING WITH THEIR OWN MIND. DANGEROUS! I HAD NO IDEA, WHILE DRIVING ON THE FREEWAY, IF BOTH HEADLIGHTS WOULD SUDDENLY GO OUT (IT WAS NIGHT WHILE I WAS DRIVING) INSTEAD OF JUST ONE, TRANSMISSION DAMAGE MAY OCCUR (WHAT WAS CAUSING THE LURCHING?). WHEN I PULLED OVER. *TR
Electrical system, Feb 1, 2017
LETTER FROM CONSUMER REGARDING ISSUES WITH THEIR 2012 JEEP GRAND CHEROKEE DUE TO A RECALL; SEEKING REIMBURSEMENT. *SMD THE CONSUMER STATED ON DECEMBER 8, 2016, THE VEHICLE WOULD NOT START. AFTER AN UNSUCCESSFUL ATTEMPT BY AAA TO JUMP START IT, THE CONSUMER HAD THE VEHICLE TOWED AAA SERVICE CENTER. UPON DIAGNOSTICS, IT WAS DETERMINED THE PROBLEM NEEDED REPAIRED BY AN AUTHORIZED JEEP DEALER. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED THE ALTERNATOR SHORTED OUT AND DRAINED THE BATTERY. THE DEALER ALSO FOUND THE STARTER CIRCUIT INTERNAL TO TIMP TO BE OPEN. THE DEALER REPLACED THE BATTERY AND ALTERNATOR AND INSTALLED A NEW PCM AND TIMP AND REPROGRAMMED BOTH MODULES AT A COST OF $ 2,636.54. THE CONSUMER IS SEEKING REIMBURSEMENT AS A RESULT OF THE RECALL HE DISCOVERED ON THE INTERNET. *JB
Electrical system, Jan 30, 2017, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS OPERATED, VARIOUS WARNING INDICATORS ILLUMINATED AND THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR DAMAGED THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS 180 AMPS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Service brakes, Jan 30, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRAKE BOOSTER WAS REPLACED AND THE FAILURE WAS REMEDIED. IN APRIL OF 2014, PER NHTSA CAMPAIGN NUMBER: 14V154000(SERVICE BRAKES), A WATER DIVERTED SHIELD WAS INSTALLED THAT SHOULD HAVE PREVENTED THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.
Service brakes, Jan 25, 2017
WAS IN MOTION ON A SNOWY DAY PRESSED ON THE BRAKES AND THEY BECAME HARD TO PRESS TO BRAKE I NOTICED IT HAD A RECALL A COUPLE YEARS AGO ON THE BRAKE BOOSTER AND I TOOK IT IN THEY TOLD ME IT WAS A BAD BRAKE BOOSTER. WANT TO KNOW IF THAT IS SOMETHING I CAN GET IT CHECKED AGAIN BECAUSE IT WAS SUPPOSE TO BE FIXED.
Electrical system, Jan 25, 2017, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR CAUSED AN ELECTRICAL FIRE. THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR HAD A SHORT CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,010.
Engine, Jan 24, 2017
3.6L ENGINE. VEHICLE KEEPS OVERHEATING. I HAVE TAKEN IT TO THE DEALERSHIP NEW THERMOSTAT NEW BELTS THEY HAVE FLUSHED THE COOLING SYSTEM. THE ENGINE WILL RUN FOR APPROXIMATELY FIVE MINUTES THEN IT WILL START GETTING REALLY HOT UP TO 300 ALSO THE HEATING SYSTEM WILL NOT WORK WHEN THIS HAPPENS IT BLOWS ONLY COLD AIR.
Steering, Service brakes, Engine, Jan 23, 2017
IN THE 18 MONTHS I HAVE OWNED THE VEHICLE IT HAS RANDOMLY TURNED OFF 5-6 TIMES ON THE HIGHWAY OR ON A STREET. THE ENGINE TURNS OFF (WITH NO WARNING ON THE DASH) AND YOU LOSE POWER STEERING AND BRAKING. I HAVE TAKEN IT TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS AND THEY ARE NOT ABLE TO DIAGNOSE. I AM PICKING UP THE CAR TOMORROW FROM THE DEALERSHIP THAT HAS HAD IT FOR THE PAST SIX DAYS. THEY WILL BE RELEASING ME AN UNSAFE CAR THAT I WILL NOT ALLOW MY DAUGHTER OR WIFE TO DRIVE.
Electrical system, Jan 23, 2017, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER HEARD A WHINING NOISE UNDER THE HOOD AND THE BATTERY INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.