2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Electrical system, Mar 14, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS DIRECTLY RELATED TO THE FAILURE. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE IT WAS EQUIPPED WITH AN 180 AMP INSTEAD OF AN 160 AMP ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 05/18/16*LJ UPDATED 05/19/6.*JB
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL HAD RECALLS DONE CAR STILL HARD TO START AND NOW DIES WHEN DRIVING GETTING ANGRY WITH THE WHOLE CAR VERY DANGEROUS WITH KIDS IN CAR
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL TOOK CAR HAD 4 RECALLS DONE NOW HARD TO START AND WHILE DRIVE SHOUT DOWN
Electrical system, Structure, Engine, Mar 9, 2016, fire
ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY INSURANCE COMPANY FOR FURTHER INVESTIGATION INTO THE SOURCE OF THE FIRE.
Electrical system, Interior lighting, Mar 7, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 6, 2016
SOME TIMES CAR WILL CRANK ,BUT NO START ,HAS HAPPENED AT LEAST 5 TIMES SINCE I BOUGHT THE CAR USED 2 MONTHS AGO ,REPEATED TIME EVENTUALLY WILL START WE ARE WORRIED THAT CAR WILL STALL WHILE DRIVING .WAS IN A DEALER FOR THIS PROBLEM ONCE ALREADY BUT THEY SAID THEY COULDNT REPRODUCE .I HEARD OTHER JEEP OWNERS HAVING SAME PROBLEM AND ITS SOMETHING TO DO WITH TIPM MODULE EXTREMLY EXPENSIVE REPAIR ,
Other or unspecified, Mar 4, 2016
REPEATED RECALL P36 (EXECUTED) THEN R71 FOR VANITY LIGHT WIRING. I DON'T UNDERSTAND WHY THE MANUFACTURER CAN NOTIFY AND THEN POSTPONE ANY FIX FOR NEARLY A YEAR! THIS PROBLEM WAS SUPPOSEDLY FIXED WITH RECALL P36 AND CAN RESULT IN A VEHICLE FIRE, NOW A NEW RECALL R71 IS ISSUED THAT WILL NOT BE EXECUTED FOR NEARLY YEAR. WHAT AM I SUPPOSED TO DO CARRY A FIRE EXTINGUISHER?
Electrical system, Mar 3, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED THAT DIMMED RIGHT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART FOR THE REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Wheels, Feb 25, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE. SHORTLY AFTER THE VIBRATION OF THE WHEELS, THE REAR PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE FAILURE COULD NOT BE DETERMINED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Electrical system, Feb 22, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT FAILED TO HEAT UP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HEAT SENSOR AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Electrical system, Feb 19, 2016, fire
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE IN THE GARAGE, A BURNING ODOR WAS PRESENT INSIDE THE CONTACT'S HOME APPROXIMATELY 10 MINUTES LATER. THE CONTACT DISCOVERED BLACK SMOKE AND FLAMES COMING FROM THE VEHICLE AND IMMEDIATELY CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE FIRE MARSHALL INDICATED THAT THE FLAMES WERE STARTED BY A FAULTY VANITY LAMP. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN JUNE OF 2015, BUT THE FAILURE RECURRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,500.
Service brakes, Feb 19, 2016
THE BRAKE BOOSTER FAILED WHILE DRIVING IN CITY TRAFFIC AND WHILE BRAKING FOR A TRAFFIC LIGHT, WITHOUT WARNING AND WITHOUT APPEARANCE OF THE BRAKE WARNING LIGHT ON THE DASH. THE BRAKE BOOSTER RECALL 14V-154 WAS ACCOMPLISHED APPROX. 4 MONTHS PRIOR.
Electrical system, Engine, Feb 19, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON MULTIPLE OCCASIONS, THE VEHICLE STALLED WHILE DRIVING IN REVERSE OR WHILE IDLING. THE CONTACT ALSO INDICATED THAT THE ENGINE WOULD NOT IMMEDIATELY START OCCASIONALLY. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 40,000.
Power train, Feb 19, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Electrical system, Interior lighting, Feb 19, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ CONSUMER WAS TOLD BT THE DEALER TO WAIT FOR A FORMAL LETTER. UPDATED 05/30/18*JB
Electrical system, Interior lighting, Service brakes, Feb 18, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.
Electrical system, Feb 18, 2016, fire
WHILE DRIVING ON A HIGHWAY, THE BATTERY LIGHT CAME ON AND WITHIN MINUTES, THE ENTIRE ELECTRICAL SYSTEM BEGAN TO SHUT DOWN. FIRST THE NAVIGATION WENT, THEN ALL LIGHTS ON THE DASHBOARD FOLLOWED BY POWER STEERING, ANTI-LOCK BRAKES. THE CAR DIED. THE ALTERNATOR WENT BAD AND EVENTUALLY CAUGHT ON FIRE AT MY MECHANIC SHOP WHILE TRANSFERRING THE VEHICLE INSIDE AFTER BEING TOWED. THE ALTERNATOR ON MY JEEP WAS THE 180AMP AND THEREFORE WAS NOT COVERED UNDER THE RECALL P60. MY LOCAL JEEP DEALERSHIP INITIALLY TOLD ME IT WAS COVERED AND THEN SAID IT WAS NOT.
Electrical system, Interior lighting, Feb 18, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Interior lighting, Feb 17, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Electrical system, Feb 16, 2016
SUN VISOR WIRING RECALL R71. RECEIVED A RECALL NOTICE FROM CHRYSLER TODAY INDICATING THAT A WIRING PROBLEM MAY CAUSE A FIRE. NOTICE STATED THAT THEY EXPECT TO HAVE A REMEDY AVAILABLE IN THE 4TH QUARTER OF 2016. THIS DOES NOT REPRESENT "REMEDY THE DEFECT WITHIN A REASONABLE TIME". NHTSA SHOULD PUT MORE PRESSURE ON CHRYSLER TO ADDRESS THIS SITUATION IN A MORE TIMELY FASHIION. WAS CHRYSLER NOT ALREADY FINED FOR BEING TOO SLOW TO ADDRESS SAFERY DEFECTS?
Structure, Feb 16, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR UPPER AND LOWER TRIM, THE FRONT PASSENGER SIDE AND REAR UPPER AND LOWER TRIM, AND ALL THE DASHBOARD TRIM WAS PEELING AND FALLING OFF. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/22/2016*LJ CONSUMER WAS TOLD THERE WAS NO RECALL FOR THIS VEHICLE BY 3 DEALERS. UPDATED 5/29/18*JB
Vehicle speed control, Engine, Feb 14, 2016
VEHICLE STALLS WHEN APPLYING BRAKES WHILE DECELERATING. ALL POWER IS LOST AND VERY DIFFICULT TO STEER OR BRAKE. THE VEHICLE WILL RESTART WHEN PUT BACK INTO PARK AFTER DRIFTING TO A STOP. THIS IS A RANDOM PROBLEM THAT OCCURS 1-2 TIMES EVERY COUPLE OF WEEKS ON AVERAGE. THE PROBLEM HAS BEEN REPORTED TO JEEP AND HAS BEEN AT THE DEALER SEVERAL TIMES BUT THEY CANNOT REPRODUCE THE PROBLEM AND THERE ARE NO ENGINE CODES BEING GENERATED. THIS IS A VERY DANGEROUS HAZARD AND I HAVE SIMPLY BEEN LUCKY I HAVE NOT BEEN IN A SERIOUS ACCIDENT YET AS A RESULT.
Service brakes, Hydraulic, Feb 12, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND. AS A RESULT, THERE WAS A GREATER STOPPING DISTANCE. THE VEHICLE WAS REPAIRED BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB
Electrical system, Feb 10, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/16*LJ
Service brakes, Feb 10, 2016, crash
WHILE OPERATING THE VEHICLE ON THE HIGHWAY DURING RUSH HOUR (SLOW TRAFFIC) WE LOST ALL BRAKING POWER FROM THE VEHICLE. THANKFULLY, WE WERE ABLE TO GET OUT OF THE SITUATION WITHOUT ANY HARM, HOWEVER AT HIGHER SPEEDS WE WOULD HAVE GONE INTO A TERRIBLE ACCIDENT. THE VEHICLE WAS PART OF A RECALL FOR THE BRAKE BOOSTER IN 2014, AND WAS CHECKED BY A JEEP DEALER AT THE TIME. WHEN WE LOST BRAKING, THE BRAKE PEDAL BECAME EXTREMELY HARD, AND WE WEREN'T ABLE TO LOOSE SPEED AT ALL.