2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints: power train
55 reports, newest first. Show all
Power train, Apr 3, 2019
TRANSFER CASE ACTUATOR CAUSES THE VEHICLE TO JUMP IN AND OUT OF 4 WHEEL DRIVE CAUSES GRINDING NOISES AND JERKING. WHICH THEREFORE CAUSES A HAZARD ON THE ROAD.
Power train, Engine, Dec 14, 2018
JUNE 2017 HEARDNOISE LOUD TICKING, LIFTERS, CAM SHAFT, AND ROCKER ARM (GONE BAD)INTERNAL FAILURE.DECEMBER 2018 SAME PROBLEM NOISE, LOUD TICKING IN MOTOR.HEAR WHILE NOT MOVING AND HEAR WHILE MOVING.
Power train, Other or unspecified, Nov 24, 2018
WHEN IN PARK... PRESSING THE START BUTTON THE ENGINE DOES NOT TURN OVER... IT CLICKS AND STOPS ON ITS OWN. I AWAIT MINUTES AND THEN PRESS THE START BUTTON.. THE ENGINE STARTS.. . IT HAPPENS EVERY TIME I PARK FOR A COUPLE OF HOURS, AND START UP. I REPLACED A BATTERY, BUT IT STILL DOES IT. I FIND MYSELF STUCK OFTEN, I DONE THE RESEARCH AND HAVE OTHER COLLEAGUES WHOM HAVE GRAND JEEP CHEROKEES BUT YEAR 2014. THEY WERE ENTITLED TO A RECALL FOR THE SAME ISSUES WITH THEIR JEEP AS MINE. THIS HAPPENED NOVEMBER 17 2018 AND NOVEMBER 22ND..ONCE EACH AFTERNOON.
Power train, Jul 27, 2018
WHEN PUTTING IN DRIVE SOMETIMES IT DOES NOT GO PROPERLY. SOUNDS FUNNY LIKE DRAGGING OR IF IN NEUTRAL.MUST STOP AND RESHFIT OUT AND BACK INTO GEAR. THIS IS VERY SCARY . NEED ADVICE. FEELS LIKE LOSS OF POWER WHEN TRYING TO ACCELERATE. WHAT DO I DO? HAPPENED A COUPLE TIMES A IN JUNE 2018.
Power train, Engine, Fuel/propulsion system, Jul 16, 2018
THE VEHICLE CONTINUES TO DIE WITHIN SECONDS WHEN THE START ENGINE BUTTON IS INITIALLY PUSHED. FREQUENTLY HAVE TO TO PUSH ENGINE START BUTTON AGAIN W/O PRESSING BRAKE TO TURN POWER COMPLETELY OFF, THEN PUSH ENGINE START BUTTON AGAIN W/BRAKE TO OBTAIN FULL POWER OF VEHICLE. THIS PROBLEM HAS BEEN REPORTED TO JEEP ON SEVERAL OCCASIONS AND HAS OCCURRED FOR A COUPLE OF YEARS. I HAVE COMPLETED ALL RECALLS ON FILE HOPING THIS PROBLEM WOULD BE ADDRESSED. HOWEVER, IT APPEARS TO BE WORSENING THIS SUMMER, WHERE ALMOST DAILY I HAVE TO ATTEMPT TO RESTART MY CAR TO GAIN FULL POWER.
Power train, May 15, 2018
DRIVE SHAFT FAILURE AT 80,000 MI. MIDDLE SUPPORT BEARING FAILED. THIS IS A 2013 HOW MANY HAVE ALL READY FAILED AND THEY ARE SITTING ON THIS INFO BECAUSE THE PART ALONE IS $ 875.00 + LABOR. I HAVE HAD CARS WITH OVER 150,000 AND NEVER HAD THIS PROBLEM.
Power train, Mar 16, 2018
AFTER RECENTLY PURCHASING MY JEEP GRAND CHEROKEE 2013, I NOTICED ISSUES I DIDN'T HAVE IN REGARDS TO THE POWER TRAIN AND HOW IT ACTED COMPARED TO MY PREVIOUS JEEP GRAND CHEROKEE 2002. I FREQUENTLY HAVE INSTANCES AT SLOW, MEDIUM AND INTERSTATE SPEEDS WHERE THE RPMS JUMP FROM THE STEADY 2,000 UP TO LIKE 3,000 BRIEFLY, BEFORE QUICKLY DROPPING BACK DOWN. THIS RESULTS IN AND UNEXPECTED AND SUNDOWN JOLT/JERK. EVEN MORE SO, I'VE BEEN SEEING MORE SERIOUS AND RELATED ISSUES WHERE IT RUNS AT 3,500/4,000 RPMS WHILE NOT ACCELERATING. SEEMS SLOW AND SLUGGISH. ONLY A STOP AND RESTARTING OF THE VEHICLE WILL FIX THIS ISSUE. FINALLY, THIS LEADS TO THE MAJOR ISSUE, STILL RELATED TO THE SAME TREND OF PROBLEMS. I WILL HAVE TIMES WHEN I'M ACCELERATING OR JUST CRUISING AND I LOSE CONTROL OF THE VEHICLE. THE RPMS WILL SPIKE DRASTICALLY AND UNEXPECTEDLY FROM AROUND 2,000 AVERAGE TO 6K-7K RPMS. I LOSE ALL ACCELERATION CONTROL WHEN THIS HAPPENS. THE FEW TIMES THIS HAS HAPPENED THE ENGINE LIGHT WILL TURN ON. NATURALLY LETTING OFF THE ACCELERATOR BRINGS IT BACK DOWN SLOWLY, BUT IN THESE INSTANCES I'M ON THE ROAD AND MOVING WITH TRAFFIC. I LOSE ALL ACCELERATOR CONTROL AND CANNOT ACCELERATE WITH ANY EFFECT. THE ENGINE REVS SHARPLY AND LOUDLY WITH NO ACCELERATING MOVEMENT OR RESPONSE. ONLY OPTION IS TO BREAK.. THANKSFULLY THOSE WORK.. AND COME TO A STOP WHERE SHUTTING THE CAR ON AND OFF SEEMS TO BE THE ONLY TEMPORARY FIX. UPON TURNING IT BACK ON, THE ENGINE LIGHT WILL REMAIN AND TYPICALLY DOES FOR A DAY OR SO AND THEN TURNS OFF. VERY DANGEROUS AND SEEMS TO BE AN ONGOING, WHILE UNPREDICTABLE AND INFREQUENT, BUT NOT COMPLETELY AS THIS HAPPENS EVERY WEEK AND A HALF OR SO,.. IT SOUNDS LIKE A MANUFACTURERS DEFECT THAT ISN'T BEING ADDRESSS THROUGH RECALLS, REPAIRS OR EVEN WHEN COMPLAINTS ARE MADE. THESE ISSUES NEED TO BE ADDRESSED AS THEY POSE A THREAT TO NOT ONLY MY SAFETY, BUT OTHERS AS WELL.
Power train, Dec 10, 2017
THE GEAR IS SLIPPING IT TAKES A HARD TIME TO COME OUT OF 1ST GEAR ALMOST AS THE CAR NEEDS TO WARM UP.THIS HAS BEEN OCCURRING FOR MONTHS AND I SEE THERE HAS BEEN OTHER COMPLAINTS
Power train, Dec 5, 2017, crash
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. AFTER STOPPING THE VEHICLE IN THE DRIVEWAY AND SHIFTING INTO THE PARK POSITION, THE CONTACT EXITED THE VEHICLE. APPROXIMATELY TWO MINUTES LATER, THE VEHICLE ERRONEOUSLY DROVE FORWARD AND CRASHED INTO THE GARAGE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER (BOB HOWARD CHRYSLER/JEEP IN OKLAHOMA CITY, OK), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. *BF UPDATED 8/16/18*JB
Power train, Nov 7, 2017
JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WITHOUT WARNING. *LD THE CONSUMER STATED THE VEHICLE WAS TOWED TO A DEALER AWAITING A RECALL REPAIR AND ACCUMULATING STORAGE REPAIRS. UPDATED 11/7/2017*JS
Power train, Electrical system, Oct 4, 2017, fire
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT ALSO SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT STREET, EL PASO, TX 79922) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/25/18*JB
Power train, Other or unspecified, Service brakes, Sep 8, 2017
WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.
Power train, Electrical system, Engine, Aug 27, 2017
AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.
Power train, Jul 27, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE OBSERVED THAT TRANSMISSION COOLANT FLUID WAS LEAKING FROM THE FROM OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT THAT NO OPEN RECALLS WERE OPEN FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Power train, Electrical system, Apr 7, 2017
ALTERNATOR FAILED AT 35118 MI. HAD IN REPAIR TWICE FOR ISSUES WHEN DRIVING. LOUD WHINE, BURNING SMELL AND SMOKE REPORTED. FIRST TIME DEALER KEEP CAR FOR OVERNIGHT AND SAID THEY COULD FIND NO ISSUE EVEN THOUGH THEY HAD SMELLED THE BURNING SMELL TOO. SECOND TIME THEY TOLD ME IT WAS MY ALTERNATOR. THEY REPLACED THE ALTERNATOR, I PICKED UP THE CAR, DROVE 2 MILES AND THE BATTERY LIGHT CAME ON. I RETURNED IMMEDIATELY AND THEY KEPT THE CAR FOR 3 MORE DAYS. THE FAILED ALTERNATOR HAD "ARCED" TO THE POWER TRAIN, AND THEN THAT HAD TO BE REPLACE TOO (THAT UNDER WARRANTY THANK GOODNESS). BUT ALTERNATOR WAS REPLACED FOR $1000 OUT OF MY POCKET EVEN THOUGH VERY LOW MILEAGE BECAUSE WAS OVER 3 YR WARRANTY PERIOD. IN RESEARCHING HOW COULD THIS HAVE HAPPENED SO EARLY, I FOUND THAT THE 160 ALTERNATORS FROM THE SAME PERIOD HAD BEEN RECALLED, BUT THE 180'S ARE NOT (AT LEAST NOT YET....I AM HOPING TO HELP INITIATE ANOTHER RECALL SINCE I SEE ONLINE THAT OTHERS WHO HAVE THIS MODEL AND YEAR AND 180 ALTERNATOR HAVE HAD SAME ISSUES AS ME). I WAS ENCOURAGED BY FCA CUSTOMER CARE TO FILE A PETITION FOR REIMBURSEMENT, AND HAVE JUST HEARD FROM THEM THAT THEY HAVE DECLINED IT SINCE MY VIN ISN'T INCLUDED IN THE RECALL. TO BE SPECIFIC ABOUT THE EPISODES, I WAS DRIVING BOTH TIMES THAT THIS OCCURRED. BOTH TIMES I HAD JUST STARTED TO DRIVE AND THE CAR MADE A LOUD WHINING NOISE THAT LASTED FOR A BIT, AND INCREASED ON ACCELERATION, AND QUICKLY I COULD SMELL SOMETHING LIKE BURNING RUBBER AND SEE SMOKE. I WAS AFRAID THE CAR WAS GOING TO STOP SUDDENLY BECAUSE IT STARTED TO BE JERKY, AND WHEN I CAME TO STOP LIGHT IT SEEMED LIKE IT WAS GOING TO STALL. BUT IT KEPT GOING, AND I DROVE STRAIGHT TO THE DEALER BOTH TIMES.
Power train, Electronic stability control (ESC), Engine, Mar 4, 2017
CHECK LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING CLEARED AND THE JEEP TECHNICIAN TOLD ME THAT IT FAULTY SENSOR. THE OIL PRESSURE SENSOR WHICH IS A $30-40 BUT WOULD COST OVER $550 TO REPAIR IT. THE TECHNICIAN EVEN SAID THIS A PROBLEM THAT HAPPENS ALL THE TIME. THIS IS VERY CONCERNING TO ME AND MY FAMILY BECAUSE WE HAVE HAD ALREADY 5 SERIOUS RECALLS PLUS A SOFTWARE UPDATE. THIS VEHICLE ISN'T SAFE AND CONSUMERS ARE FORKING THE BILL TO PAY FOR THESE POORLY BUILT JEEP VEHICLES. I ALSO SEE MORE RECALLS ARE COMING IN THE FUTURE AND HOW IS THE NHTSA PROTECTING US CONSUMERS FROM THESE CAR COMPANIES WHO MAKE AND BUILD POOR VEHICLES. THIS VEHICLE RANDOMLY VIBRATES VIOLENTLY AND SOMETIMES DOESN'T SHIFT PROPERLY INTO GEAR.
Power train, Dec 20, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS NOT IN PARK. THE FAILURE RECURRED NUMEROUS TIMES. WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Power train, Oct 31, 2016
I HAVE BEEN TRYING FOR THE LAST 45 DAYS TO HAVE THE DRIVE TRAIN OF MY JEEP REPAIRED UNDER WARRANTY. I HAVE TWO RECENT EMAILS TO JEEP ABOUT MY CONCERNS AND THE SAFETY OF THE VEHICLE AS I AM STILL USING IT. JEEP DOES NOT HAVE THE PART, THEY DON'T KNOW WHEN THEY WILL BE GETTING IT AND THEY ARE NOT RESPONDING TO MY EMAIL COMPLAINTS. I WAS ADVISED THAT THERE ARE 15 OTHER DEALERS ALSO NEEDING THIS PART AND THAT THE SUPPLIER HAS NONE TO PROVIDE. MY COMPLAINT IS LACK OF ANY RESPONSE AS TO THE SAFETY OF THE CAR OR ANY TIME LINE WHEN THE CAR CAN BE FIXED. ANY HELP YOU CAN PROVIDE WILL BE GREATLY APPRECIATED. I FIRST TOOK THE CAR TO JEEP ON 9/26/2016.
Power train, Jun 9, 2016
WHEN TAKING OFF FROM A STOP, OR BETWEEN 1ST AND 2ND GEAR (AND OCCASIONALLY WHEN COMING TO A STOP AND DOWN SHIFTING), A LOUD THUD IS HEARD AND FELT, IT WAS BROUGHT IN TWICE FOR REPAIR.. SOFTWARE WAS UPDATED AND THE TRANNY SOFTWARE FLASHED, HOWEVER THE PROBLEM STILL OCCURS.
Power train, Feb 8, 2016
TRANSMISSION SLIPPED OUT OF GEAR AND KNOCKED MY WIFE DOWN. RAN OVER HER . BROKE ARM IN 2 PLACES. CUT GASH ON HEAD. CUT 8" GASH ON ARM. RAN OVER HER LEG. DIDN'T BREAK FOR SOME UNKNOWN REASON. TIRE BARELY MISSED HER HEAD. CAR THEN WENT THROUGH CHAIN LINK FENCE DAMAGING CAR $ 1600.00. HAPPENED JAN. 2015. WIFE STILL IN PAIN. THE VEHICLE WAS STATIONARY. SHE GOT OUT TO OPEN DRIVEWAY GATE OFF COUNTY ROAD
Power train, Engine, Fuel/propulsion system, Apr 13, 2015
CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR
Power train, Feb 14, 2015
CREO QUE LA TRANSMISSION ESTA MAL..STOP AND GO TRAFFIC HESITANCY..PISO EL ACELERADOR Y SE AHOGA..PISO UN POCO MAS Y ACELERA COMO LOCO CASI CHOCO ..LO LLEVE 2 VECES A BERRIOS AUTO GALLERY CAGUAS PUERTO RICO..ME DIJERON QUE NO PUEDEN HACER NADA.NO HAY CODIGO ETC ETC..LAMENTO HABER COMPRADO CHRYSLER..ME GUSTABA EL JEEP PERO AHORA SERA EL FIN DE UN GIGANTE.. *TR
Power train, Jan 30, 2015
TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN, THE TRANSMISSION CONTROL MODULES AND THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.
Power train, Structure, May 7, 2014, crash
I WAS IN THE PARKING LOT OF A PORSCHE REPAIR SHOP AND WAS FULLY AWARE OF ALL THE EXPENSIVE CARS AROUND. I WAS VERY CAREFUL AS I PUT MY CAR IN REVERSE. SUDDENLY, MY JEEP SPED ACROSS THE PARKING LOT IN REVERSE AT FULL THROTTLE. THE BREAKS DIDN'T WORK AND THE CAR WOULDN'T STOP UNTIL IT SMASHED INTO A PORSCHE CAYMAN AND TOTALED IT. *TR
Power train, Jan 15, 2014
OCCASIONALLY, WHEN COMING TO A STOP AND DOWN SHIFTING, A LOUD THUD IS HEARD AND FELT, ALMOST AS IF THE TRANSMISSION CLICKED INTO THE WRONG PART OF THE GEAR. IT ALSO HAPPENS OCCASIONALLY WHEN TAKING OFF FROM A STOP. IT IS DIFFICULT TO REPLICATE. IT WAS REPLICATED IN FRONT OF A SERVICE REPRESENTATIVE AT THE DEALER, AND WAS BROUGHT IN TWICE FOR REPAIR, AND SOFTWARE WAS UPDATED AND THE TRANNY SOFTWARE FLASHED, HOWEVER THE PROBLEM STILL OCCURS. *TR