2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints
802 reports, newest first.
Electrical system, Oct 13, 2017, fire
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AND HEARD AN ABNORMAL WINDING SOUND WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE, OPENED THE HOOD, AND OBSERVED THAT THE ALTERNATOR WAS RED (GLOWING). THE CONTACT POURED WATER OVER THE ALTERNATOR TO PREVENT A FIRE. THE LOCAL DEALER (MY CHRYSLER DODGE JEEP RAM FIAT, 4650 E PICKARD RD, MT PLEASANT, MI, 48858) WAS CONTACTED AT 989-773-6343. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) FOR THE ALTERNATOR REPLACEMENT, BUT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THEY COULD REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR FOR A FEE. ONCE THE RECALL ALTERNATOR WAS AVAILABLE, THE DEALER COULD REPLACE IT WITH THE CORRECT ALTERNATOR FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32614886. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THERE WOULD BE A FEE FOR THE NON-RECALLED PART. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Electrical system, Oct 12, 2017
TIPM FAILURE. CAR WILL NOT TURN OVER. FORTUNATELY, I HAVEN'T DISCOVERED WHAT ELSE IS FAILING IN THE POWER MODULE, BUT DOES SOMEONE HAVE TO GET SERIOUSLY HURT OR KILLED TO GET THIS RECALLED?
Fuel/propulsion system, Oct 8, 2017
WHEN YOU PUSH THE IGNITION BUTTON, THE ENGINE CRANKS BUT IT WON'T START. IT TAKES A FEW ATTEMPTS BEFORE THE VEHICLE ACTUALLY STARTS. AFTER IT STARTS YOU START TO DRIVE IT AND THE IT STALLS AS YOU ARE DRIVING IT. THIS HAPPENS MOSTLY WHEN THE ENGINE IS COLD (MORNINGS OR AFTER IT HASN'T BEEN USED FOR SEVERAL HOURS). AFTER RESEARCHING IT THERE IS A FUEL PUMP RELAY RECALL ON SAME MODEL AND YEAR AS MINE. THE RECALL IS FOR THE FUEL PUMP RELAY.. THIS IS VERY DANGEROUS WHEN DRIVING THE HEHE VEHICLE AS IT STALLS AT ANY GIVEN MOMENT.
Service brakes, Oct 5, 2017
BRAKE FAILURE DUE TO A FAULTY RECALL FIX. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WAS HARD AND HURT MY FOOT TRYING TO STOP THE JEEP. THE BRAKE BOOSTER RECALL WAS ADDRESSED IN 2014 BUT THE SHIELD THAT WAS INSTALLED FAILED WHICH LED TO THE FAILURE OF THE BOOSTER.
Power train, Electrical system, Oct 4, 2017, fire
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT ALSO SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT STREET, EL PASO, TX 79922) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/25/18*JB
Electrical system, Oct 3, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM, 1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Wheels, Sep 28, 2017
THIS JEEP HAS 36,000 MILES AND MY TIRES ARE WORN COMPLETELY OUT. MOST VEHICLES WILL GET A GOOD 60,000-70,000 BEFORE NEEDING TO REPLACED. I'M VERY UNHAPPY ABOUT THIS. THIS JEEP YR AND MODEL HAS MANY RECALLS. JUST GOT ANOTHER FOR THE ALTERNATOR, WHICH DEALERSHIP HAS STRONGLY SUGGESTED NOT TO LEAVE TOWN, BECAUSE THE NEW PART IS NOT MADE YET. SO BETWEEN TIRES AND ALTERNATOR I FEEL LIKE I'M GROUNDED TO MY HOME TOWN.
Electrical system, Sep 26, 2017
THE ALTERNATOR FAILED TO CHARGE AND EVENTUALLY SMOKED AND ALMOST CAUGHT ON FIRE. THIS WAS DURING DRIVING. NO WARNING PRIOR TO THIS EVENT. HAD TO REPLACE ALTERNATOR VIA PERSONAL MECHANIC.
Electrical system, Sep 26, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117 (724) 302-0460) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT PARTS WERE TO BECOME AVAILABLE IN JANUARY OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT)....UPDATED 11/21/17 *BF UPDATED 7/20/18*JB
Electrical system, Sep 21, 2017
I SMELLED SOMETHING BURNING WHILE IDLING AT A STOP, AND THEN THE ALTERNATOR BEGAN MAKING A WHINING NOISE AFTER VEHICLE BEGAN MOVING AND VEHICLE BEGAN THROWING CODES (CHECK PARK ASSIST) . AFTER SHUTTING CAR OFF IT WOULDN'T START AGAIN. REPLACED ALTERNATOR, BATTERY, GROUND STRAPS AND CAR WOULD THEN START BUT CONTINUED GIVNG OFF CODES AND WOULDN'T RUN RIGHT. (WIPERS COMING ON BY THEMSELVES, ETC.) HAD TO HAVE THE CAR TOWED TO THE DEALER, WHO REPLACED THE COMPUTER BUT CHARGED ME $600 AND DENIED IT WAS RELATED TO THE ALTERNATOR. RECALL NOTICE THEN RECEIVED FOR ALTERNATOR, BUT I'M NOW OUT $1,244.21 FOR ALTERNATOR, BATTERY, GROUND STRAPS, TOW AND COMPUTER. PARTS NOT AVAILABLE BY JEEP TO FIX THE PROBLEM FOR THIS RECALL. HAVE SUBMITTED RECEIPTS TO JEEP BUT DON'T KNOW WHAT WILL BE COVERED SINCE DEALERSHIP REFUSED TO FIX COMPUTER AS A RELATED EXPENSE TO THE ALTERNATOR.
Steering, Sep 21, 2017
MY CHECK ENGINE LIGHT CAME ON, SO I TOOK MY JEEP INTO THE DEALER, MY JEEP HAS APPROX. 61K MILES, VERY GOOD CARE TAKEN, OIL CHANGES, ETC., HAS NOT EVEN NEEDED NEW BRAKES YET. DEALERSHIP SAYS THER IS SMALL EVAP LEAK IN EXHAUST SYSTEM - $285 LATER, THE LIGHT IS OFF. THEY ALSO TELL ME MY POWER STEERING IS LEAKING AND WILL GO OUT SOON, IT NEEDS A STEERING GEAR REPLACEMENT THAT WILL COST $1,955. I DID SOME INTERNET RESEARCH AND THIS APPEARS TO BE AN ONGOING PROBLEM. SERVICE MANAGER THOUGHT IT SHOULD BE COVERED UNDER POWERTRAIN WARRANTY, BUT NO. I BELIEVE THIS IS A DANGEROUS CONDITION SHOULD MY STEERING GO OUT AND SHOULD BE A RECALL AS MANY MANY OTHERS HAVE HAD THIS SAME ISSUE.
Electrical system, Sep 20, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOUTH COUNTY DODGE RAM CHRYSLER JEEP RAM (7127 S. LINDBERGH BLVD, ST.LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ELECTRO HYUDRAULIC STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Sep 13, 2017
I HAVE RECEIVED A SAFETY RECALL NOTICE FOR MY VEHICLE WHICH EXPLAINS THAT THERE IS A DEFECTIVE PART THAT WOULD IMPOSE A HAZARD TO MYSELF AND OTHER OCCUPANTS SAFETY AND THAT IT IS EXTREMELY IMPORTANT TO TAKE STEPS TO REPAIR MY VEHICLE, HOWEVER THE MANUFACTURER HAS NO CURRENT REMEDY SINCE THERE ARE NO PARTS AVAILABLE AND CANNOT PROVIDE ME WITH A SPECIFIC DATE FOR WHEN THE PARTS WILL BECOME AVAILABLE. I DO NOT FEEL SAFE DRIVING THE VEHICLE AND FEEL THAT THE MANUFACTURER SHOULD PROVIDE A SAFE VEHICLE REPLACEMENT UNTILL THEY ARE ABLE TO REPLACE THE DEFECTIVE PART(S)
Electrical system, Sep 11, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY CHRYSLER DODGE JEEP AT (540) 213-8800 (320 LEE JACKSON HWY, STAUNTON, VA 24401) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Power train, Other or unspecified, Service brakes, Sep 8, 2017
WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.
Electrical system, Sep 7, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO NATIONAL DODGE (223 N MARINE BLVD, JACKSONVILLE, NC 28546, PHONE: (910)347-3777). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO PART AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical system, Other or unspecified, Sep 7, 2017
MY JEEP HAS REPEATEDLY SHUTTERED AND STALLED WHEN STARTING, BOTH BEFORE AND AFTER THE TIPM RECALL WAS SERVICED. THE LOCKS ALSO POP ON AND OFF REPEATEDLY AND WON'T STOP. THE REAR TAIL LIGHT BULBS HAVE HAD TO BE REPLACED MULTIPLE TIMES (IN EXCESS OF 4 TIMES). THERE IS ALSO A LONG GROAN THAT HAPPENS WHEN IDLING AND SOMETIMES WHEN DRIVING. THE CAR HAS BEEN UNABLE TO START PROPERLY AND SHAKES VIOLENTLY BEFORE JUST COMPLETELY SHUTTING ITSELF OFF WITHOUT PROMPT. I HAVE ASKED JEEP ABOUT IT 3X AND THEY HAVE DONE NOTHING TO ASSIST OTHER THAN PERFORM THE RECALL AFTER MAKING ME WAIT SEVERAL MONTHS FOR THE PARTS.
Electrical system, Sep 5, 2017
WHILE DRIVING ON A CITY STREET, ALL INDICATORS ILLUMINATED ON THE DASH & THE WINDSHIELD WIPERS CAME ON. THE VEHICLE STALLED AND WOULD NOT START BACK UP. JEEP WAS TOWED TO THE OWNER'S HOME. MECHANIC FOUND FAULTY ALTERNATOR. CAR STILL DID NOT START WITH REPLACEMENT ALTERNATOR. THE COMPUTER WAS FAULTY AS WELL. AFTER NEARLY 4 MONTHS OF REPAIRS, THE WIRING HARNESS WAS REPLACED, NEW COMPUTER INSTALLED, AND THE NEW ALTERNATOR, THE VEHICLE STARTED. CURRENTLY, THE CAR CREATES A STRANGE NOISE WHILE DRIVING & IT STRUGGLES TO START. NO RECALL WAS LISTED TO THIS SPECIFIC VIN UNTIL 2 DAYS AFTER GETTING THE CAR BACK FROM THE SHOP (ONLY ON THE MOPAR & NHTSA SITE.) (17V-435)(T36). OWNER HAS NOT BEEN NOTIFIED OF THE RECALL.
Electrical system, Sep 1, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ASTORG DODGE CHRYSLER JEEP (1501 7TH ST, PARKERSBURG, WV 26101, (304) 485-8585) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,004. THE VIN WAS NOT AVAILABLE.
Electrical system, Fuel/propulsion system, Aug 30, 2017
STALLING AND FAILING TO START (STARTER KEEPS CRANKING BUT NEVER TURNS OVER)LEAVING ME STRANDED
Electrical system, Aug 29, 2017, fire
ALTERNATOR CAUGHT FIRE, HEAVY SMOKE MINUTES AFTER THE BATTERY WARNING LIGHT ILLUMINATED ON DASH. WAS ABLE TO CONTAIN FIRE TO ALTERNATOR WITH WATER HOSE. MULTIPLE ELECTRICAL PROBLEMS NOW NOTED IN CAR, UNABLE TO SHIFT FROM PARK, CAR WILL NOT START. CAR ALSO STATING "PUSH CLUTCH TO START" ON DASH, VEHICLE DOES NOT HAVE A CLUTCH
Power train, Electrical system, Engine, Aug 27, 2017
AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.
Electrical system, Aug 22, 2017
WHILE DRIVING MY 2013 JEEP GRAND CHEROKEE ON A BUSY 4 LANE HIGHWAY MY ALTERNATOR FAILED, RESULTING IN THE ENGINE STALLING. I HAD NO STEERING, NO BRAKES, NO CONTROL OVER THE CAR WHATSOEVER. FORTUNATELY I WAS GOING UP A HILL AND THE CAR CAME TO A STOP WITHOUT ANYONE BEING INJURED! I COULD HAVE BEEN KILLED. THE DEALER IS SAYING THAT RECALL P60 - WHICH COVERS EXACTLY WHAT HAPPENED TO MY CAR - DOES NOT COVER MY CAR BECAUSE I HAVE A 180 AMP ALTERNATOR INSTEAD OF A 160 AMP, WHICH IS COVERED BY THE RECALL. HOW CAN CHRYSLER GROUP LIMIT THE RECALL BY THE AMPS WHEN CLEARLY THIS IS WHAT HAPPENED TO WITH MY 2013 JEEP GRAND CHEROKEE??
Steering, Suspension, Fuel/propulsion system, Aug 20, 2017
BOUGHT MY CAR FROM PARKS FORD OF WESLEY CHAPEL ON 7/16/17. 2 DAYS LATER, THE CAR HAD TROUBLE STARTING.MY MECHANIC LOOKED IT OVER. IT HAD A POWER STEERING RACK LEAK AND EMBEDDED DIRT UNDERNEATH ITS CARRIER. BROUGHT CAR BACK TO FORD. THEY FOUND NOTHING. CALLED AGAIN BECAUSE OF SAME PROBLEM. WAS TOLD BY MANAGER DUBER TO TRY LOCKING AND UNLOCKING CAR TO ENGAGE STARTER. DID NOT WORK. BROUGHT TO JEEP. THEY FOUND THAT A RECALL ON THE RELAY TO THE FUEL PUMP WAS NEVER FIXED. THEY ALSO SAID THE FRONT SHOCKS WERE BLOWN AND LEAKING AND NOT COVERED UNDER WARRANTY. WARRANTY COMPANY SAID THAT CAR HAD PREEXISTING CONDITIONS AND SHOULD HAVE NEVER LEFT THE DEALERSHIP. THEY REFUSED TO FIX IT. THIS GREAT PRICE WAS FALSE REPRESENTATION AND MISLEADING. I NEVER WOULD HAVE BOUGHT THE CAR KNOWING IT NEEDED ALL OF THIS WORK.
Electrical system, Fuel/propulsion system, Jul 31, 2017
WILL NOT START. KEEP PRESSING AND TRYING AND FINALLY WILL START AFTER A COUPLE OF TRIES. DOES ATTEMPT TO TURN OVER BUT WILL NOT START. DEALERSHIP CANNOT FIND ANYTHING WRONG. CAR WAS ALWAYS IN PARK AND STATIONARY. SEEMS TO HAPPEN AFTER TRYING TO RESTART AFTER SHORT PERIODS OF TIME.