2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints
802 reports, newest first.
Electrical system, May 15, 2021
WHEN YOU START THE CAR IT STALLS. FUEL PUMP RELAY HAS BEEN REPLACED THREE TIMES. PROBLEM IS STILL HAPENING. CAR IS PARKED WHEN IT STALLS. LAST REPAIRED UNDER RECALL V62- FUEL PUMP RELAY
Electrical system, Seats, Visibility/wiper, May 15, 2021
THE PASSENGER SEAT HEATER LIGHT KEEPS TURNING OFF AFTER PUSHING THE BUTTON. I CHECKED UNDER THE SEAT AND ALL WIRES SEEM FINE. TURN THE CAR BACK ON AN IT WORKS FOR A LITTLE BIT THEN DOES IT AGAIN. SOMETHING ODD IS GOING ON WITH IT BECAUSE THE AC SEAT WORKS STILL. THE WINDSHIELD WIPERS CAUSE A VERY LOUD ANNOYING HUM WHEN GOING 60 OR FASTER AN ITS VERY ANNOYING.
Electrical system, May 7, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GILLMAN CHRYSLER JEEP DODGE RAM LOCATED AT 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832)553-0100, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Apr 21, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORT COLLINS JEEP (224 W HARMONY RD, FORT COLLINS, CO 80525) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Apr 21, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCOVERED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) AND RAINBOW CHRYSLER DODGE JEEP LLC (301 RIVER HIGHLAND BLVD, COVINGTON, LA 70433) WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Seats, Apr 10, 2021
WHILE DRIVING THE PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED DUE TO FAILURE OF THE PLASTIC RETAINERS STRIKING MY WIFE IN THE BACK OF HER HEAD. THANKFULLY SHE WAS NOT INJURED.BUT IT STARTLED US NOT KNOWING WHAT HAPPENED UNTIL WE WERE ABLE TO PULL OVER AND CHECK. THIS CLEARLY COULD HAVE CAUSED AN INJURY OR ACCIDENT AND THESE DEFECTIVE HEADRESTS SHOULD BE RECALLED AND REPLACED IMMEDIATLY.
Air bags, Seats, Apr 5, 2021
WHILE CAR WAS BEING SWEPT OUT AT CAR WASH, DRIVERS SIDE HEADREST DEPLOYED FOR NO APPARENT REASON. A PART OF THE HEADREST BROKE RELEASING IT.
Fuel/propulsion system, Forward collision avoidance, Apr 3, 2021
MY JEEP GRAND CHEROKEE . TENDS TO STALL A LOT WHEN STARTING IT UP , IT MAKES THIS LOUD CRANKING NOISE AND TAKE ABOUT 5-10 SECONDS TO TOP. ALSO WHENEVER I'M MAKING SHARP TURNS THE JEEP FEELS LIKE IT'S LOSING POWER AND I HAVE TO PUSH DOWN ON THE BREAK AND START OVER . ALSO MY FORWARD WARNING COLLISION AND ACC OFF IS ON DASH BOARD . BRAKE SYMBOLS ALONG WITH TRACTION OFF NOW POPS UP ON THE DASH BOARD. IT'S BEEN OVER A YEAR SINCE I RECEIVED THE LETTER AND I'M CONCERNED DUE TO SAFETY ISSUES IT MAY CAUSE . (ALSO THE START DELAY AND CAR SLOWING DOWN HAVE BEEN GOING ON SINCE I PURCHASED THE JEEP )
Engine, Apr 2, 2021
I DROPPED OF MY 2013 JEEP GRAND CHEROCKEE TO A MECHANIC TO INSPECT FOR AN OIL LEAK. THE OIL FILTER HOUSING WAS FOUND TO BE CRACKED WHICH WAS CAUSING THE LEAK. THE MECHANIC STATED HE HAD REPLACED MORE OF THESE HOUSING BECAUSE THEY ARE PLASTIC AND WERE MADE TO THIN SO WHEN THE OIL FILTER OR COVER IS TIGHTENED DOWN AFTER HAVING THE OIL CHANGED, THE HOUSING CRACKS. AFTER CONTACTING A DEALER ABOUT THIS ISSUE THE DEALER STATED THERE WERE APPROXIMATELY 60,000 REPORTS OF THIS ISSUE ACROSS THE COUNTRY. THE PART IS ON BACK ORDER AND WOULDN'T BE IN ANYTIME SOON. I CONTACT CHRYSLER/JEEP WARRANTY AND THERE RESPONSE WAS THEY COMPLETED AN INVESTIGATION BUT NO RECALL HAS BEEN ISSUED YET. THEY WERE WORKING ON GETTING PARTS IN A TIMELY FASHION. IF THERE ARE 60,000 PROBLEMS OF THIS TYPE REPORTED FOR THIS ENGINE, WHY ISN'T THERE A RECALL
Electrical system, Mar 31, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GULF CHRYSLER DODGE JEEP (3781 S. MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Mar 29, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT THE CONTACT HAS STATED THAT THEY HAD BEEN INFORMED BY THE DEALERSHIP THAT IT WOULD OVER 3 YEARS BEFORE THEY WOULD BE ABLE TO DO THE WARRANTY WORK.
Service brakes, Forward collision avoidance, Mar 22, 2021, crash
PLAIN AND SIMPLE, I BOUGHT MY JEEP NEW IN 2014. IT WAS EQUIPPED WITH READY ALERT BRAKING (RAB). IN 2016 IT FAILED TO STOP CAUSING AN ACCIDENT AND INJURING MY WIFE. THEN RECENTLY I DISCOVERED THE RAB SYSTEM ON MY CAR HAD BEEN RECALLED (14V104000) BACK IN 2014 AND I HAD NEVER BEEN NOTIFIED. AS I REVIEWED THE RECALL CAMPAIGN IT WAS ABUNDANTLY CLEAR IT HAD CAUSED MY WIFE'S 2016 ACCIDENT AND INJURIES. I CONTACT JEEP'S HOTLINE RELATING IN AN ODD QUIRK I HAD RECEIVED WRITTEN PROOF IN AN UNRELATED CORRESPONDENCE FROM CHRYSLER THAT MY 2013 WAS BUILT WITH THE RAB SYSTEM INCLUDED. INSTEAD OF TRYING TO REMEDY THE RECALL OVERSIGHT THEY TOLD ME TO "CONTACT MY INSURANCE COMPANY." A WEEK LATER I TRIED TO RE-EXPLAIN THE FAULT WAS WITH THEIR FACTORY INSTALLED AND RECALLED READY ALERT BRAKE SYSTEM ON MY VEHICLE. BECAUSE THEY WON'T BOTHER TO REVIEW THE PROOF I HOLD NOR BELIEVE THEIR BUILD (VIN) DATA IS WRONG I HAVE NO PLACE TO TURN EXCEPT YOU OR A LEGAL REMEDY. I HOPE YOU CAN MOTIVATE JEEP TO DO THE RIGHT THING. THANK YOU.
Seats, Mar 21, 2021
WHILE IN PARK, THE DRIVER HEADREST DEPLOYED INTO THE BACK OF MY HEAD. NO COLLISION TOOK PLACE, IT RANDOMLY DEPLOYED. IT WILL NOT RESET AS IT SEEMS A PLASTIC BRACKET BROKE INSIDE. NO RECALL FOR THIS ISSUE BUT WHEN RESEARCHING THE PROBLEM, IT SEEMS TO HAVE AFFECTED A LARGE GROUP OF 2011-2018 JEEP GRAND CHEROKEE OWNERS.
Power train, Electrical system, Engine, Mar 19, 2021
HAD V62 RECALL DONE AT THE DEALER. NO PROBLEMS FOR 14 MONTHS OF OWNERSHIP UNTIL AFTER RECALL THE SO-CALLED FIX. NOW THE ENGINE SHUTS OFF WHEN GOING IN REVERSE. HAD 2ND DEALER DIAGNOSTICS DONE AND STILL HAVE A SHUTTING OFF ENGINE PROBLEM!
Electrical system, Mar 17, 2021
IT HASN'T FAILED YET, THE RECALL IS FOR THE FUEL PUMP RELAY. WE GOT A NOTICE AND HAVE BEEN TRYING TO GET THE DEALER TO FIX IT SINCE DECEMBER WITH NO SUCCESS. THE NOTICE SAYS IT CAN FAIL AND CAUSE AN ACCIDENT... IF THE DEALER IS IN NO HURRY TO FIX IT, WHO IS RESPONSIBLE IF IT FAILS, CAUSING AN ACCIDENT THAT KILLS MY FAMILY?
Electrical system, Mar 17, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB MARIANO CHRYSLER JEEP DODGE RAM (146 MANCHESTER ST, CONCORD, NH 03301, (603) 556-8616) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Mar 11, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT WAITED FOR SEVERAL MINUTES BEFORE STARTING THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATIONS. RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098, (888)284-5254) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO LEAVE THE VEHICLE AT THE DEALER UNTIL THE PARTS BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,985. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Mar 10, 2021
MY JEEP HAS DIED ON ME AS I'M TRAVELING ON THE HIGHWAY AT RATES OF SPEED BETWEEN 60-75 MPH. I HAVE BEEN ABLE TO COAST TO SIDE OF ROAD FORTUNATELY SO FAR. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 6 MONTHS. IT WILL USUALLY START BACK UP IN ABOUT 15 MINS. A FEW TIMES IT TOOK LONGER. THERE IS NO WARNING, IT JUST LOSES POWER AND WILL NOT ACCELERATE. THIS HAS HAPPENED WITH AND WITHOUT CRUISE CONTROL IN USE.
Fuel/propulsion system, Mar 8, 2021
RECALL V62/NHTSA 19V-813. FUEL PUMP RELAY RECALL. RESPONDED TO THE RECALL AND A NEW WIRING HARNESS WAS INSTALLED. THIS HAS NOT FIXED THE PROBLEM. WHILE STATIONARY, VEHICLE HAS FALSE STARTS ALMOST ON A DAILY BASIS. BY FALSE I MEAN CAR WILL CRANK BUT DOES NOT START. AT TIMES WHILE IN MOTION, VEHICLE WILL RUN SLUGGISH AND CHECK ENGINE LIGHT COMES ON. THIS IS THE SECOND REPLACEMENT HARNESS INSTALLED .
Fuel system, Gasoline, Mar 3, 2021
2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED IT HAD BEEN 2 YEARS AND THE PARTS WERE STILL UNAVAILABLE TO COMPLETE THE RECALL REPAIR. *JS
Service brakes, Hydraulic, Electrical system, Mar 1, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 19V813000 (ELECTRICAL SYSTEM), 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT INFORMED THE DEALER BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W EXPY 83, FRONTAGE RD, HARLINGEN, TX 78552) OF THE RECALL NOTIFICATIONS AND WAS TOLD BY THE DEALER THAT THE PARTS NEEDED TO BE ORDERED HOWEVER, THE DEALER NEVER CALLED THE CONTACT BACK TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START RANDOMLY BUT WAS UNSURE IF THE FAILURE WAS RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 27, 2021
I HAVE REQUESTED ASSISTANCE FROM 2 DEALERSHIPS AND I HAVE BEEN TOLD JEEP IS ONLY SENDING 1 PER WEEK TO DEALERSHIPS AND THE LIST TO GET IT FIXED IS VERY LONG AND THEY DO NOT KNOW WHEN I CAN GET IF FIXED. THIS IS A SAFETY RECALL AND I AM VERY WORRIED ABOUT MY JEEP.
Electrical system, Engine, Feb 26, 2021
HAD A RECALL V62 PERFORMED ON FEB 1, 2021. PRIOR TO THAT DATE FOR THE LAST 14 MONTHS, I HAD ZERO PROBLEMS. NOW AUTO SHUTS OFF WHEN PLACED IN GEAR AND ON ONE OCCASION STARTED REMOTELY AND THE ENGINE WOULD NOT COME ON NORMAL MODE TO DRIVE. AFTER A FEW TRIES VEHICLE STARTED AND WAS ABLE TO DRIVE.
Electrical system, Vehicle speed control, Traction control system, Feb 24, 2021
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NUCAR AUTOMALL OF TILTON (40 E MAIN ST, TILTON, NH 03276, (603)286-3141) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS NOT DRIVEN FOR APPROXIMATELY 6-7 MONTHS, THE CHECK 4-WHEEL DRIVE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT REPLACED THE BATTERY AS DIRECTED ONLINE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TRACTION CONTROL BECAME INOPERABLE AND THE VEHICLE STARTED TO FISHTAIL. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT CONTACTED THE SAME DEALER AND PROVIDED THE DEALER WITH DIAGNOSTIC CODE (C2221-00 (FAILURE ELECTRONIC LIMITED SLIP DIFFERENTIAL (ELSD) MODULE DTCS AND OR THE DRIVE TRAIN CONTROL MODULE (DTCM) FROM A DIAGNOSTIC TOOL. THE DEALER REQUESTED THAT THE CONTACT TAKE THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.*DT Consumer stated service 4WD & tracking control lights would go on and off. While driving in the snow 4WD and traction were lost which caused the vehicle to spin out of control.
Engine, Fuel/propulsion system, Feb 23, 2021
JEEP AND FCA REFUSE TO FIX THE FUEL PUMP RELAY ON MY JEEP. THEY CLAIM THEY ONLY GET ONE PART PER MONTH AND CANNOT FIX MY JEEP. I HAVE CALLED 5 DIFFERENT JEEP DEALERSHIPS AND FCA US CORPORATE OFFICE AND WAS TOLD THE SAME THING. HOW IS THIS LEGAL? THEY WON'T EVEN TELL ME THE NAME OF THE PART SO I CAN REPLACE IT MYSELF. I HAVE BEEN TRYING TI GET IT REPLACED FOR HALF A YEAR.