2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
1,360 reports, newest first.
Engine, Nov 28, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after a visual inspection of the vehicle, he observed an excessive amount of oil leaking from an unknown location. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine mount insulator. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000. The contact found an oil leak underneath of the vehicle. The contact took the vehicle to the dealer and they replaced the engine mount insulator.
Fuel/propulsion system, Nov 23, 2023
My issue is with the Manufacture Recall #Z46, NHTSA Recall # 22V-406. This recall has been open since Jun 9, 2022 and involves the Fuel Pump (HPFP) failure. I have taken the vehicle to my local dealer and they advised there still is no remedy available to correct this recall. The vehicle I purchased used, had several open service tickets related to emissions which have been corrected and covered but this safety recall seems to be ignored by the manufacturer and could in fact cause a accident if it fails. The recall covers more than my vehicle and for the sake of my family and I would like it repaired before something happens. I feel the manufacturer has let this issue drop in hopes it will go away. I would like the NHTSA to follow-up on this recall and require them to fix the issue. Thank you.
Fuel/propulsion system, Nov 20, 2023
I received a recall notice from Chrysler (Recall #Z46) on June 9, 2022. The NHTSA recall number is #22V-406. I also recently received another recall from Chrysler (Recall #66A). The NHTSA recall number for this recall is #23V-411. Both recalls indicate that failure of the defective part that has been recalled can result in the unexpected loss of power and a resulting crash without warning. Any resulting crash without warning presents a huge safety concern as it quite possibly could result in injury or death. To date I'm told the part for recall # Z46 is not available and the dealer will not repair Recall #66A until Recall #Z46 has been remedied. In light of the potential for injury or death resulting from the failure of the necessary repairs request that the NHTSA become proactive in forcing the manufacturer to remedy the problem(s) noted above ASAP.
Fuel system, Diesel, Engine, Nov 17, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. While attempting to accelerate, the vehicle was jerking and hesitating before returning to normal operation. The approximate failure mileage was 116,000. VIN tool confirms parts not available.
Fuel system, Diesel, Nov 17, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Seats, Nov 16, 2023
The passenger side headrest deployed while driving under normal conditions. This vehicle has NOT been in an accident of any type. The plastic inside of the headrest is broken and cannot be reset. I am concerned this will happen to the driver-side while driving if this issue is not addressed and the faulty part replaced.
Engine, Nov 15, 2023
One of the recalls for this vehicle, 22V-406 has been open for 17 months with no fix available from the manufacturer. This is an unacceptable time to wait for a fix to a problem that could result in a vehicle crash. The NHTSA needs to hold the manufacturer accountable for this unacceptable risk to public safety.
Fuel system, Diesel, Nov 9, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Power train, Nov 9, 2023
Jeep issued a recall almost a year and a half ago, and have taken no action
Other or unspecified, Fuel/propulsion system, Oct 28, 2023
22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.
Fuel system, Diesel, Engine, Oct 23, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. The vehicle was taken to an independent mechanic, where the diagnostics codes: P200A, P2D2D and P2D2F were retrieved, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact the earliest available appointment was on December 7, 2023. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 109,939. VIN tool confirms parts not available.
Engine, Oct 18, 2023, crash
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was illuminated The vehicle was taken to a dealer to be diagnosed. The vehicle had been diagnosed by a dealer however, the mechanic was not able to pinpoint the failure. A week later the same problem reoccurred. The contact also stated that when the contact was reversing the vehicle had taken off and crashed into someone else vehicle. The air bag did not deploy. The speed at the time of the crash was unknown. The vehicle did not have to be towed. The service external throttle control warning light was illuminated. A police report was not filled. The driver had gotten injured. There were no other people's injuries. The driver sustained an injury on her right shoulder. The contact had taken medicine for her injury. The manufacturer was made aware of the failure and advised that they would investigate the issue. The failure mileage was approximately 67,000. No VIN Provided.
Seat belts, Oct 15, 2023
The seatbelt plastic tensioner guide cracked and now the seatbelt won’t retract
Other or unspecified, Oct 12, 2023
While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.
Fuel system, Diesel, Oct 10, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 60-65 MPH, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed with low fuel pressure. The fuel filters were replaced. The contact stated that after the repair, the vehicle was parked for 30 days while he was on vacation. The contact stated that upon returning from vacation and driving the vehicle at an undisclosed speed, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with low fuel pressure. The independent mechanic related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and referred the contact to the dealer for repairs. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had disintegrated, which caused metal shavings intrusion in the fuel system. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Air bags, Oct 1, 2023
While traveling on roadway on 09/30/2023 the passenger factory headrest busted open startling my child who was in the seat almost causing an involuntary reaction that would have caused an accident.
Fuel/propulsion system, Sep 26, 2023
15 months later, no remedy for HPFP recall initiated in June 2022.
Seats, Sep 26, 2023
Passenger headrest spontaneously deployed at a VERY violent force. Will not go back in.
Seats, Sep 26, 2023
Both headrests have deployed on there own breaking the safety clip to retract on the driver and passenger side.
Fuel system, Diesel, Sep 21, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Engine, Sep 20, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), and the VIN was included. The manufacturer was notified of the failure but offered no assistance. The contact was informed that parts for the recall repair were not yet available and that the failure was not related to the recall. The failure mileage was 140,000.
Fuel system, Diesel, Sep 18, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while the accelerator pedal was depressed there was a delay before the vehicle responded. No warning light was illuminated. The dealer was notified of the failure and scheduled an appointment. Additionally, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not yet been diagnosed or repaired. The failure mileage was approximately 140,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Seat belts, Other or unspecified, Sep 12, 2023
Headrest just popped open and deployed.
Engine, Fuel system, Diesel, Sep 12, 2023
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter, and that the fuel filter needed to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. The contact became aware that the VIN was included NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. VIN tool confirms parts not available.
Seats, Sep 7, 2023
Driver side headrest randomly popped out and hit me in the back of the head while driving.