2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
1,360 reports, newest first.
Steering, Apr 27, 2021
SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.
Electrical system, Forward collision avoidance, Apr 21, 2021
FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DISABLED THE FORWARD FACING CAMERA TO MAKE MY VEHICLE OPERABLE AGAIN, BUT WITHOUT FUNCTIONALITY OF AUTO HIGH BEAMS AND FORWARD COLLISION WARNING AND FORWARD COLLISION ACTIVE BRAKING FEATURES. THE FORWARD FACING CAMERA IMPACTS AUTO HIGH BEAMS, FORWARD COLLISION WARNING, AND FORWARD COLLISION ACTIVE BRAKING FUNCTIONS, AT MINIMUM. HAVE NOT BEEN ABLE TO OBTAIN A REPLACEMENT PART DUE TO EITHER BACKORDER OR THE DEALER NOT SUFFICIENTLY SEARCHING SUPPLY CHAIN DESPITE REPEATED INQUIRIES.
Engine, Apr 20, 2021
ENGINE IS MAKING A LOUD TICKING NOISE.
Other or unspecified, Apr 19, 2021
AIRBAG SERVICE LIGHT KEEPS COMING ON WHILE DRIVING ON HIGHWAY AND CITY STREETS.
Electrical system, Apr 17, 2021
SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.
Power train, Electrical system, Apr 14, 2021
THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING TO GO SOMEWHERE ONE DAY AND GET STRANDED. I'VE TAKEN MY CAR TO THE DEALERSHIP WHERE I HAVE A WARRANTY ON MY CAR AND THEY REFUSE TO FIX ANYTHING ELSE EXCEPT PUT A BATTERY IN IT EVERY TIME. I HAVE A FULL COVERAGE WARRANTY ON MY JEEP BUT I CANNOT GET THEM TO FIX ANYTHING AND THIS IS THE FOURTH TIME I'VE BEEN TO THE DEALERSHIP AND THEY WON'T FIX ANYTHING ELSE.
Steering, Service brakes, Engine, Apr 14, 2021
DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL OUT OF WORK HENCE LOSS OF INCOME.
Seats, Apr 9, 2021
I WAS PARKED WAITING FOR A DELIVERY WHEN SUDDENLY I HEAR A LOUD POP, THE HEAD REST POPPED OUT OF THE SOCKET. NO ACCIDENT CAUSED IT. ONLY THE DRIVER SIDE WAS DEPLOYED. THIS HAPPEN IN A SHOPPING PLACE PARKING LOT. VEHICLE WAS STATIONARY.
Seats, Apr 3, 2021
WHILE DRIVING ON THE TURNPIKE, THE PASSENGER HEADREST DEPLOYED WITH MY SON SITTING IN THE SEAT. THERE WAS ABSOLUTELY NO REASON FOR WHY. IT WAS AN INSANE SHOCK TO THE BACK OF HIS HEAD.
Air bags, Seats, Mar 28, 2021
DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.
Seats, Mar 27, 2021
MY DRIVERS SIDE HEADREST DEPLOYED AND THE PLASTIC PARTS ARE BROKEN SO IT WON'T GO BACK INTO PLACE. I WASN'T IN AN ACCIDENT. THIS HAPPENED WHILE I WAS DRIVING THE CAR AND IT HIT ME IN THE HEAD WHEN IT DEPLOYED.
Other or unspecified, Engine, Mar 24, 2021
W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.
Other or unspecified, Mar 24, 2021
THE HEADREST TO MY JEEP POPPED OUT WHILE I WAS DRIVING. IT IS STILL ATTACHED, BUT SEEMS TO BE HANGING BY A THREAD. AFTER LOOKING INSIDE, IT APPEARS THE PLASTIC BROKE OFF THE PART THAT HOLDS THE HEADREST SECURELY. I'VE CALLED CHRYSLER AND THEY SAID THEY WON'T REPLACE IT UNLESS IT HAS COMPLETELY FALLEN OFF. I DON'T MEET THE RECALL REQUIREMENTS AND I THINK IT'S VERY CARELESS OF CHRYSLER TO NOT FIX A FAULTY PART.
Seats, Mar 22, 2021
DRIVER'S SIDE HEADREST POPPED OPEN AND WILL NOT LATCH BACK IN PLACE. WAS NOT DRIVING AT THE TIME BUT THIS COULD HAVE BEEN DANGEROUS HAD IT POPPED OPENED DURING VEHICLE OPERATION. VEHICLE WAS PARKED IN MY GARAGE AND I WAS IN THE GARAGE AND HEARD A LOUD NOISE, DID NOT KNOW WHAT IT WAS AT THE TIME, BUT I THOUGHT IT CAME FROM THE CAR. SO I OPENED CAR DOOR AND LOOKED AROUND INSIDE CAR BUT DID NOT SEE AN OBVIOUS REASON FOR THE NOISE. THE NEXT MORNING WHEN I GOT IN THE CAR, I NOTICED THE HEADREST WAS TOUCHING THE BACK OF MY HEAD UNCOMFORTABLY SO I TURNED AROUND AND THAT IS WHEN I NOTICED THAT IT WAS POPPED OUT. TRIED TO CLOSE AND SECURE IT BACK IN PLACE BUT IT WILL NOT STAY. I AM NOW DRIVING AROUND WITH IT POPPED OPEN.
Air bags, Mar 20, 2021
WHILE PARKED, THE FRONT PASSENGER HEAD REST EXPLODED, PART OF A REAR-COLLISION SAFETY FEATURE AS I UNDERSTAND IT. CONCERN IS THIS COULD CAUSE HEAD/NECK INJURY OR WORSE IF IT OCCURS ON THE DRIVER SIDE WHILE DRIVING, THIS COULD CAUSE AN ACCIDENT
Engine and engine cooling, Engine, Mar 17, 2021
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 80121, (303) 578-6103) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT COOLANT HAD TO BE ADDED EVERY OTHER WEEK. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine and engine cooling, Mar 16, 2021
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING). LARSON CHRYSLER JEEP DODGE RAM (2001 N. MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER INSTRUCTED THE DEALER TO NOT PLACE ANY ADDITIONAL CUSTOMERS ON THE WAITING LIST DUE TO A HIGH VOLUME OF CUSTOMERS STILL AWAITING PARTS FOR THE REPAIR. THE CONTACT WAS ALSO INFORMED THAT IT COULD BE UPWARDS OF NINE MONTHS TO BE ADDED TO THE LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 10, 2021
I HAVE BEEN HAVING TROUBLE PUTTING FUEL IN MY CAR SINCE I BOUGHT IT. I WAS TOLD THAT THIS WAS JUST A PROBLEM WITH JEEP GRAND CHEROKEE XJ. BECAUSE IT IS DIFFICULT TO FUEL UP, TWICE I HAVE SPRAYED FUEL ALL OVER MYSELF AND ONCE I HAD THE RENTS MYSELF WITH WATER. MY WARNING LIGHT IS A NOW ON . NOW THE CAPLESS FUEL CAP ASSEMBLY CAME OFF WHILE I WAS FEELING. THIS IS VERY DANGEROUS. I DON'T KNOW IF I CAN FEEL UP ANYMORE MAKING THE CAR USELESS UNTIL REPAIRED
Power train, Electrical system, Engine, Mar 8, 2021
SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST STEERING, THEN VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO TURN THE VEHICLE BACK ON TO NO LUCK, SAT WAITING, THEN AFTER 15 MINS THE ACCESSORY ENGINE CAME ON, LIGHTS FLASHING, WINDSHIELD WIPERS GOING AND THE MESSAGE "DO NOT PARK UNTIL SAFE AT YOUR DESTINATION." TOOK THE JEEP STRAIGHT TO THE DEALERSHIP, DEALER PLUGS IT IS 70+ MISCOMMUNICATION ERRORS PULL UP. DEALER CALLS ME 3 DAYS LATER TO COME GET MY JEEP AND SAYS NOTHING IS WRONG WITH IT AND THEY CANNOT DIAGNOSE IT UNLESS THEY SEE IT IN THE ACT. I REFUSE TO GO PICK IT UP AS THERE IS SOMETHING WRONG AND I AM NOT DRIVING IT WITH MY 9MONTH OLD.
Vehicle speed control, Service brakes, Forward collision avoidance, Mar 7, 2021, crash
IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, THE CAR ACCELERATED OUT OF CONTROL. BRAKES DIDN'T REACT. ONLY WAY TO STOP THE CAR BEFORE RUNNING INTO OTHER CARS OR EVEN PEOPLE WAS STEERING THE CAR INTO THE WALL FRONT ON. THE CAR FINALLY STOPPED, THE WALL BROKE DOWN. THE AIRBAGS DIDN'T GO OFF, THE BRAKE ASSISTANCE SYSTEM DIDN'T KICK IN. FORTUNATELY NOBODY WAS HURT, BUT COULD HAVE EASILY HAPPENED. THE CAR IS A TOTAL LOSS. I WAS NOT UNDER THE INFLUENCE OF DRUGS AND DON'T HAVE A SEIZURE DISORDER. WITNESSED EVERY SINGLE SECOND FULLY AWAKE AND AWARE.
Engine, Mar 5, 2021
MY WIFE AND I OWN THIS CAR, WHICH IS TITLED TO HER. TODAY I TOOK IT TO A JEEP DEALER FOR STANDARD, 60,000 MILE MAINTENANCE. THE DEALER DISCOVERED THAT MY RADIATOR WAS LEAKING. I REPLACED IT AT A COST OF $1,026.97. THE DEALER IS ROCHESTER HILLS CHRYSLER, JEEP AND DODGE IN ROCHESTER HILLS, MI.
Seat belts, Mar 2, 2021
REAR SEAT BELT RETRACTORS DO NOT ADEQUATELY TENSION SEATBELTS.
Seats, Feb 28, 2021
HEADREST POP OPEN OUT OF NOWHERE AFTER I PARKED THE CAR IN MY DRIVEWAY AND WAS PREPARING TO TAKE OFF MY SEATBELT.
Seats, Feb 26, 2021
THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS SITTING STILL. I DID RECEIVE A LETTER FOR A RECALL. I MISPLACED THE LETTER. CAN I GET ANOTHER SO WHEN I TAKE IT TO THE DEALER I CAN PRESENT IT TO THEM SO THEY KNOW WHAT IS GOING ON. THANK YOU.
Seats, Feb 24, 2021
MY WIFE AND I WERE DRIVING DOWN THE ROAD IN A NEIGHBORHOOD AND HER BODY JUST SHOT FORWARD LIKE SOMEBODY SHOVED HER FROM BEHIND. THE HEADREST SHOT OUT OF PLACE AND HIT HER IN THE BACK OF THE HEAD FORCING HER FORWARD. SHE HAD SOME NECK PAIN FOR A LITTLE BIT BUT NOTHING SERIOUS. THANKFULLY IT WAS THE PASSENGER SEAT AND NOT THE DRIVER SEAT. I COULDN'T EVEN IMAGINE IF ONE OF US WERE DRIVING ON THE HIGHWAY AND HAVING THIS HAPPEN TO THE DRIVER.