2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
1,360 reports, newest first.
Power train, May 13, 2016
THE SHIFTER DOES NOT ALWAYS GO INTO PARK. I HAVE TO SOMETIMES MAKE MULTIPLE ATTEMPTS PUSHING UP ON THE SHIFTER FOR IT TO GO TO PARK. THIS HAS HAPPENED MORE THAN A DOZEN TIMES. FOR EXAMPLE, ONCE I WAS GOING INTO PARK I PUSHED THE LEVER UP ALL THE WAY UNTIL IT STOPPED. I BELIEVED I WAS IN PARK BECAUSE THE LEVER WOULD NOT GO UP ANYMORE, BUT I WAS IN REVERSE. WHEN I WOULD PUSH IT UP AGAIN IT WENT TO NEUTRAL AND STOPPED. THEN I WOULD REPEAT TO GO INTO PARK. THE LAST INCIDENT I WAS ACTUALLY IN REVERSE AND DID NOT KNOW AND THE KIDS WERE ATTEMPTING TO GET OUT OF THE CAR AND THE VEHICLE BEGAN MOVING BACKWARDS. ALTHOUGH I WAS NOT PHYSICALLY LOOKING AT THE GEAR I WAS IN...I FELT AS THOUGH I SHOULD HAVE BEEN IN PARK. I AM 36 YEARS OLD AND HAVE OWNED OVER 15 BRAND NEW VEHICLES (CHEVY, SUBARU, FORD, TOYOTA ETC.) I HAVE NEVER HAD THIS HAPPEN TO ME BEFORE AS I AM A VERY GOOD DRIVER WITH A CLEAN RECORD AND NEVER HAVE BEEN INVOLVED IN ANY TYPE OF ACCIDENT. THIS TELLS ME THAT BEYOND THE SHIFTER BEING TOTALLY DIFFERENT THAN WHAT PEOPLE ARE USED TO...IT SOMETIMES DOES NOT EVEN GO INTO PARK WHEN YOU ARE TRYING AND SOMETIMES NEEDS MULTIPLE ATTEMPTS.
Power train, May 13, 2016
THE SHIFTER IN THE VEHICLE IS DEFINITELY NOT A GOOD DESIGN. AFTER MONTHS OF OWNING THE JEEP, (DEC 2015) I STILL COULD NOT SAFELY ASSUME I HAD IT IN THE CORRECT GEAR. CAN NOT TRUST WITHOUT LOOKING, AND IN THE SUNLIGHT I'S EXTREMELY DIFFICULT. I THOUGHT SOME OF THE COMPLAINTS EARLY ON WERE PEOPLE WHO PROBABLY SHOULDN'T BE DRIVING BUT AFTER 5 MONTHS, I STILL CANNOT GOT TO A GEAR CORRECTLY 50% OF THE TIME. I CAN DRIVE A STRAIGHT 6 BUT THIS SHIFTER IS HORRIBLE. I'VE HIT REVERSE WHEN ATTEMPTING PARK, NEUTRAL OR BACK TO REVERSE WHEN ATTEMPTING DRIVE. MAKES ME FEEL PRETTY INCOMPETENT BUT MY HUSBAND WHO IS A TRUCK DRIVER HAS PROBLEMS AS WELL.
Power train, May 13, 2016
TRANSMISSION CANNOT BE PLACED FROM NEUTRAL INTO DRIVE IF THE VEHICLE IS MOVING. THE VEHICLE AND DRIVER WAS IN A CAR WASH (DELTA SONIC) BEING MOVED BY AN AUTOMATED CONVEYOR SYSTEM. AT THE END OF THE CAR WASH CYCLE, THE DRIVER IS INSTRUCTED BY CAR WASH LIGHTS TO MOVE THE CAR FORWARD OUT OF THE CAR WASH BAY. HOWEVER, THE CAR IS STILL IN MOTION AND THE TRANSMISSION CANNOT BE PLACED IN DRIVE. BRAKING THE CAR TO A FULL STOP ALLOWS THE TRANSMISSION TO BE PLACED INTO DRIVE, HOWEVER, THE CONVEYOR SYSTEM CONTINUES FORWARD CAUSING THE CAR TO JUMP OUT OF THE CONVEYOR ROLLERS. THIS PLACES THE CAR IN JEOPARDY OF BEING STRUCK BY THE FOLLOWING CAR STILL PROGRESSING IN THE CONVEYOR. ALSO, WHILE DRIVING FORWARD OUT OF THE CAR WASH BAY, THE VEHICLE MUST NOW PROGRESS OVER THE CONVEYOR ROLLERS AND HOPEFULLY NOT OFF THE SIDES OF THE CONVEYOR. TESTING THE CAR ON FLAT AND SLOPED PAVEMENTS SHOWS THAT WITH THE CAR IN NEUTRAL, STOPPED AND NOT MOVING, THE CAR CAN BE MOVED INTO DRIVE. WITH THE CAR IN NEUTRAL AND ROLLING DOWN A SLOPED PAVEMENT, THE TRANSMISSION CANNOT BE MOVED FROM NEUTRAL TO DRIVE. THERE IS NO MENTION TO THE OWNER THAT THIS CONDITION EXISTS AND COULD POTENTIALLY RESULT IN AN ACCIDENT.
Other or unspecified, May 11, 2016
ON NUMEROUS OCCASIONS AFTER WE BOUGHT OUT JEEP, AFTER SHIFTING THE GEAR LEVER THE JEEP WAS IN A GEAR OTHER THAN WHAT WAS SELECTED. ON SEVERAL OCCASIONS, WE WOULD SHIFT THE LEVER UPWARD TO PARK , PUSH THE OFF BUTTON, START TO EXIT THE VEHICLE AND IT WOULD BEGIN TO ROLL. ON APRIL 6, 2016, MY HUSBAND PULLED INTO OUR GARAGE PUSHED THE GEAR SHIFTER UP INTO WHAT HE THOUGHT WAS PARK, PUSHED THE OFF SWITCH, RAISED THE BACK HATCH AND BEGAN TO EXIT THE VEHICLE. AS HE EXITED, THE JEEP ROLLED BACKWARDS STRIKING THE CEILING OF THE GARAGE DOOR AND DAMAGING THE TAILGATE. WE CONTACTED THE DEALER TO OBTAIN A NUMBER FOR CHRYSLER CUSTOMER CARE. WE CALLED AND SPOKE TO SOMEONE THERE. THEY ASSIGNED US A CASE NUMBER #29033851. A THIRD PARTY MET US AT THE DEALER TO GO OVER THE SYSTEMS ON THE VEHICLE. THE ESTIMATED DAMAGED IS $1,693.30. WE ALSO SENT S LETTER TO THE CEO OF CHRYSLER REGARDING THIS ISSUE WITH THE SHIFTER WITH NO RESPONSE. SINCE THEN WE HAVE HEARD THAT CHRYSLER WILL BE RECALLING MILLIONS OF THE 2015 GRAND CHEROKEES DUE TO THIS ISSUE. WE FINALLY RECEIVED A LETTER FROM CHRYSLER STATING THEY ARE NOT LED TO BELIEVE THAT THE INCIDENT WE HAD WAS DUE TO A MANUFACTURING RESPONSIBILITY. WE DON'T UNDERSTAND HOW THEY CAN DO A MAJOR RECALL ON THE SAME ISSUE THAT CAUSED OUR INCIDENT.
Power train, May 8, 2016, crash
I HAVE A 2015 JEEP GRAND CHEROKEE WITH A MONOSTABLE GEAR SHIFTER. NUMEROUS TIMES I HAVE HAD THE CAR GO INTO AN UNDESIRED GEAR. ON OCTOBER 20, 2015, I DROVE THE CAR INTO THE GARAGE TO PARK IT; I PLACED IT IN WHAT I THOUGHT TO BE PARK, EXITED THE VEHICLE, AND THEN THE VEHICLE (IN REVERSE) STARTED TO DRIVE OUT OF THE GARAGE. I WAS CAUGHT BETWEEN THE DOOR AND CAR AND UNABLE TO GET BACK IN DUE TO THE SPEED OF MOVEMENT. AS THE CAR BACKED OUT, THE DOOR CAUGHT ON THE MAIN SUPPORT COLUMN TO THE HOUSE AND BENT BACKWARDS; EVENTUALLY THE DOOR HINGE GAVE OUT AND THE CAR CLEARED THE GARAGE. ONCE IN THE DRIVEWAY AND WITH THE DOOR OUT OF THE WAY, I WAS ABLE TO RUN FAST ENOUGH TO GET INTO THE CAR AND STOP IT BEFORE IT DROVE INTO THE HOUSE ACROSS THE STREET. THE CAR HAD ENOUGH SPEED TO SCREECH WHEN THE BRAKES WERE APPLIED. MY SHOULDER AND ARM WERE BADLY BRUISED BUT I DID NOT SEEK MEDICAL ATTENTION. THE HOUSE DAMAGE WAS MOSTLY MINOR; WE ARE AWAITING AN INSPECTION TO VERIFY THE COLUMN'S INTEGRITY. THE CAR DAMAGE WAS SUBSTANTIAL, REQUIRING A NEW DOOR AND TWO NEW PANELS. MY INSURANCE COMPANY, USAA, COVERED THE DAMAGE (MINUS DEDUCTIBLE). MY BROTHER HAD A SIMILAR EXPERIENCE IN A CHRYSLER 300 WITH THE SAME SHIFTER, HE BACKED INTO ANOTHER CAR WHEN HE THOUGHT THE VEHICLE WAS IN PARK. MY WIFE HAS MADE THE MISTAKE ON OUR JEEP A NUMBER OF TIMES AS WELL, BUT SHE HAD NOT GOTTEN OUT OF THE VEHICLE COMPLETELY BEFORE NOTICING THE ERROR.
Wheels, Engine, May 2, 2016
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE BLACK WHEEL TRIM DETACHED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Other or unspecified, Apr 30, 2016
ON 11/3/2015, I PUT MY CAR IN PARK, ENGINE WAS STILL RUNNING, AND I EXITED VEHICLE. HOWEVER, CAR DID NOT GO INTO PARK, ROLLED FORWARD, KNOCKED ME DOWN AND ROLLED OVER MY LEFT FOOT WITH BACK REAR TIRE. THE PARKING GEAR DID NOT ENGAGE AND I WAS NOT ALERTED THAT IT WAS STILL IN DRIVE. THIS OCCURRED IN A PARKING LOT. SOMEHOW I GOT UP, WAS ABLE TO RUN AFTER CAR AND DIVE IN CAR AND HIT GEARSHIFT INTO NEUTRAL TO STOP IT. I ENDURED A CRUSHED FOOT AND FOUR MONTHS OF THERAPY. THERE WAS NOT DAMAGE TO THE CAR NOR DID I REPORT TO POLICE.
Other or unspecified, Apr 29, 2016
MY JEEP CHEROKEE NUMEROUS TIMES HAS STARTED ROLLING AFTER STEPPING ON THE BRAKE AND SHIFTING THE JEEP INTO PARK.THE JEEP SOMETIMES GOES INTO PARK SOMETIMES GOES INTO NEUTRAL AND SOMETIMES GOES INTO REVERSE. I CALLED CHRYSLER ABOUT THE PROBLEM TO SEE IF THEIR WAS A RECALL ON MY VEHICLE AND THEY SAID NO. I SAW ONLINE ABOUT OTHER JEEP CHEROKEES BEING RECALLED FROM 2013-2015 WITH THE SAME PROBLEM WITH SOME GETTING INTO SEVERE ACCIDENTS.. THE SHIFTER IN THIS JEEP IS FAULTY AND I TOLD CHRYSLER THIS NOTHING IS BEING DONE.
Power train, Apr 29, 2016, crash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING AND EXITING THE VEHICLE, IT ROLLED AWAY WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 06/29/16*LJ *CN
Power train, Apr 25, 2016
SHIFTER DESIGN IS VERY POOR. CANNOT TELL WHEN IT IS IN PARK OR REVERSE. ALSO CANNOT SHIFT BETWEEN DRIVE AND REVERSE WITHOUT GOING INTO PARK FIRST. ON MORE THAN ONE OCCASION I HAD TO SHUT THE VEHICLE OFF AND RESTART BEFORE IT WOULD GO INTO REVERSE. THAT CREATED AN UNSAFE SITUATION. I WAS ON A BUSY CITY STREET AND PARALLEL PARKING.
Power train, Apr 24, 2016, crash
ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WITH THE ENGINE RUNNING BY MISTAKE. SERIOUS DESIGN PROBLEM. KEY FOBS ARE ALSO LESS SAFE THAN A KEY WHAT MUST BE TURNED AND PULLED OUT BEFORE LEAVING.
Power train, Apr 23, 2016
VEHICLE DOES NOT GO INTO PARK AT FIRST ATTEMPT. GOES TO REVERSE AND IF NOT CAREFUL YOU THINK YOU HAVE PLACED IT IN PARKED AND IT WILL ROLL AWAY OR MOVE IN REVERSE. I NOTICED THEY CHANGED THE GEAR SHIFT CONTROL MECHANISM IN 2016, THEY NEED TO CORRECT THESE 2015 WITH THE SAME FIX THE MANUFACTURE FELT WAS NEEDED FOR THE 2016 MODELS, THEY MUST OF KNOWN OF THE ISSUE
Other or unspecified, Apr 16, 2016
TRANSMISSION SHIFTS HARD AND LUNGES FORWARD AND AND ALMOST HIT A PEDESTRIAN SOMETIMES WHEN SIFTING FROM REVERSE TO DRIVE IT TAKES 5 OR SO SECONDS TO RESPOND
Power train, Apr 16, 2016
THE VEHICLE RECENTLY ROLLED AWAY AFTER BEING PLACED INTO WHAT I BELIEVED WAS "P" PARK. THE ELECTRO IN TRANSMISSION SHIFTER DOES NOT SEEM TO FUNCTION PROPERLY AND FAILS TO PROVIDE CERTAINTY AS TO WHEN THE VEHICLE IS TRULY IN PARK. THE INCIDENT HAPPENED IN MY DRIVEWAY AND FORTUNATELY NOBODY WAS HURT IN THE INCIDENT. I HAVE HAD ELECTRONIC SHIFTING CARS BEFORE AND THIS HAS NEVER BEEN AN ISSUE. THE SALESPERSON DID MENTION THAT THE 2016 MODELS WERE GOING BACK TO A TRADITIONAL SHIFTING MECHANISM, SO HE OBVIOUSLY KNEW OF THE ISSUE. UNFORTUNATELY, I DID NOT PICK UP ON THIS DURING THE SALES PROCESS. THIS ISSUE ABSOLUTELY NEEDS TO BE REPAIRED.
Power train, Apr 12, 2016
I WAS DROPPING OFF A DVD RENTAL, I LEFT THE CAR RUNNING AND PUSHED THE 'RETURN TO CENTER' SHIFTER ALL THE WAY UP TO THE STOP LIMIT QUICKLY AND GOT OUT OF THE VEHICLE. MY 23 YEAR OLD SON WAS IN THE PASSENGER SEAT AND YELLED OUT "DAD THE CAR IS MOVING" I JUMPED BACK IN PUT MY FOOT ON THE BRAKE AND WATCHED THE SHIFT INDICATOR AS I SLOWLY MOVED THE SHIFTER UP SO IT INDICATED PARK. I HAVE TEST DRIVEN THE JEEP GRAND CHEROKEE 2016 AND WOULD LIKE THE REDESIGNED SHIFTER PUT IN MY CAR, IT HAS A MECHANICAL FEEL TO IT AND I WAS ABLE TO BE ASSURED THAT THE TRANSMISSION WAS IN THE INTENDED GEAR.
Power train, Apr 11, 2016, crash
INTENDING TO BACK INTO MY DRIVEWAY, I SHIFTED INTO REVERSE. THE VEHICLE WAS NOT IN REVERSE AND CRASHED INTO THE VEHICLE THAT WAS PARKED ON THE CITY STREET ACROSS THE STREET DIRECTLY ACROSS FROM MY DRIVEWAY.
Service brakes, Apr 7, 2016
JEEP WAS PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. LOOKED OUT OF THE WINDOW A FEW MINUTES AFTER IT WAS PARKED AND IT WAS OUT IN THE STREET. DROVE IT BACK UP THE DRIVEWAY 6 OR 7 TIMES AND PUT IT IN PARK. EACH TIME THE WHEELS ROLLED AND IT ROLLED DOWN THE DRIVEWAY INTO THE STREET. JUST BEFORE THIS HAPPENED, I HAD REMOVED A WHEELCHAIR FROM THE BACK. IF THIS HAD OCCURRED SOONER, I WOULD HAVE BEEN RUN OVER BY THE CAR. IF THIS HAD HAPPENED WHEN TRANSFERRING FROM THE CAR TO THE WHEELCHAIR, BOTH OF US WOULD HAVE BEEN HIT BY THE DOOR, KNOCKED OVER AND THEN RUN OVER.
Power train, Structure, Apr 4, 2016, crash
I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING THAT SAVED ANYONE FROM GETTING HURT WAS I PLACED THE PARKING BRAKE ON IMMEDIATE. THE SECOND INSTANCE WAS I WAS BACKING INTO MY GARAGE WHEN I PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEPT DRIVING BACKWARDS IN REVERSE GEAR. THIS CAUSES MY VEHICLE TO CRASH INTO OVERHEAD STORAGE AND CAUSE APPROXIMATELY $1500 IN DAMAGE TO VEHICLE. I CALLED CHRYSLER AND THEY DID NOTHING TO HELP BUT GAVE ME THE RUN AROUND. I AM CONCERNED WITH MY PERSONAL SAFETY NOW DUE TO THIS ISSUE.
Wheels, Apr 1, 2016, crash
OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE CARPOOL LANE, FACING ONCOMING TRAFFIC. SHE WAS SOMEHOW ABLE TO GET TO THE SHOULDER OF THE ROAD WITHOUT INVOLVING OTHER VEHICLES. SHE WAS BY ONLY A MIRACLE, MOSTLY UNHARMED. THIS IS A NEW CAR. THE TIRES ARE MICHELIN. WE ARE EXTREMELY UNHAPPY WITH WHAT HAPPENED, BUT OBVIOUSLY, EXTREMELY GRATEFUL SHE IS ALIVE!
Power train, Mar 25, 2016, crash
AFTER PUTTING THE VEHICLE IN WHAT I THOUGHT WAS PARK IN MY CIRCULAR DRIVE, I HIT THE POWER BUTTON AND EXITED THE VEHICLE. IT MUST HAVE BEEN IN NEUTRAL BECAUSE WHEN I TURNED AROUND TO GO BACK TO THE CAR TO FIGURE OUT WHAT WAS GOING ON WITH THE NOISE, I SAW MY 10 YEAR OLD PULL THE TRANSMISSION INTO DRIVE FROM THE BACK SEAT. THE CAR STARTED MOVING FORWARD AT AN ANGLE (THE WHEELS WERE TURNED DUE TO CIRCLE DRIVE) AND I HAD TO RUN TO GET IT. AFTER I GOT IN THE CAR AND BEFORE I COULD GET MY FOOT ON THE BREAK, MY LEFT LEG THAT WAS STILL OUTSIDE THE DOOR WAS SMASHED WHEN THE CAR SWIPED A TREE AND THE RIGHT SIDE OF THE CAR HIT A ROCK. I WAS TOLD THE DAMAGE WAS OVER $1300 TO REPAIR. I DID NOT SEEK MEDICAL TREATMENT FOR MY LEG.
Power train, Mar 24, 2016, crash
3/7/16 CAR WAS PARKED AT WALMART PARKING LOT, ENGINE WAS LEFT RUNNING WITH MY WIFE IN PASSINGER SEAT. AFTER APPROX. 20 MIN. THE CAR BEGAN TO REVERSE. CAR WENT APPOX. 60 FT AND HIT ANOTHER PARKED CAR, MOVING IT APPROX. 1 1/2 FT SIDEWAYS. THE OTHER CAR WAS HIT ON DRIVER SIDE BETWEEN THE DOORS. MY WIFE ATTEMPTED TO STOP THE JEEP AFTER IT HIT THE OTHER CAR WHILE SHE WAS STILL IN THE PASSINGER SEAT, AND THE CAR WENT FORWARD TO THE SAME PARKING SPOT, JUMPED 12 IN CURB,WENT UP A THREE BERM AND STOPPED WHEN IT HIT A CONCRETE BASE FOR A LIGHT POLE. I'M 81 YEARS OLD AND I'VE OWNED MANY CARS AND THIS IS THE WORST SHIFTING SYSTEM I'VE EVER HAD. I HAVE ALSO RENTED MANY CARS IN MANY COUNTRIES AND NEVER HAD A SHIFTER AS BAD AS THIS JEEP. THIS JEEP IS NOT SAFE!!! FOR PICTURES AND INCIDENT REPORT #16-14797, CALL POLICE OFFICER JENNIFER HINES #134 CITY OF LOVELAND,CO, PHONE:970-962-2502 EXT. 1134
Power train, Mar 24, 2016, crash
OUR 2015 JEEP GRAND CHEROKEE ROLLED DOWN A RAMP IN A VALET PARKING AREA. VALET ATTENDANT LEFT VEHICLE IN PARK AND VEHICLE TOOK OFF. CAUSED FRONT END TO RECEIVE MAJOR DAMAGE.
Power train, Vehicle speed control, Mar 24, 2016
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Power train, Mar 23, 2016
GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS POSSIBLE TO SHIFT UP INTO WHAT YOU THINK IS PARK, ONLY TO FIND THE VEHICLE STILL IN REVERSE. INADVERTENT BUMPS OF THE SHIFT LEVER CAN TAKE THE TRANSMISSION OUT OF "D" DRIVE SELECTION AND PLACE THE VEHICLE INTO "S" SPORT SHIFT MODE WITHOUT THE DRIVER BEING AWARE. THE OPERATOR OVER TIME WILL ADAPT, BUT OCCASIONALLY STILL ERROR AT TIMES. AN OVERLY COMPLEX DEVICE FOR WHAT IS AND SHOULD BE A SIMPLE FUNCTION. IT IS ENTIRELY POSSIBLE TO GET OUT OF THIS VEHICLE THINKING YOUR CAR IS IN PARK, WHEN ITS IN REVERSE.
Power train, Mar 23, 2016, crash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A DRIVE-THRU, THE TRANSMISSION WAS SHIFTED INTO PARK. ONCE THE BRAKE PEDAL WAS RELEASED, THE VEHICLE LUNGED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,600. UPDATED 05/18/16*LJ *TR