2002 Jeep Wrangler
Problems, recalls and owner-reported issues
Structure is the leading concern among 108 owner complaints filed for this model year. This is the 23rd highest complaint count among 26 Wrangler model years with reports.
Of the 2002 reports, 15 involved a crash and 5 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
EquipmentJun 7, 2004
BESTOP AFTERMARKET REAR SHELL ROOF RACKS,MANUFACTURED BETWEEN APRIL 27 AND MAY 20, 2004, DESIGNED FOR USE WITH THE BESTOP HARDTOP MADE FOR THE 1986-1995 AND 1997-2003 JEEP WRANGLER. THE COCKPIT COVER MAY NOT STAY LATCHED TO THE ROOF RACK BECAUSE THE LATCH BRACKET MISPOSITIONS THE ROTARY LATCH TO THE COCKPIT COVER. AS A RESULT, THE COCKPIT COVER MAY NOT STAY LATCHED TO THE ROOF RACK AND COULD SEPARATE FROM THE ROOF RACK. THIS RECALL ONLY PERTAINS TO AFTERMARKET REAR SHELL ROOF RACKS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON JEEP WRANGLER VEHICLES BY DAIMLERCHRYSLER.
SHOULD THIS OCCUR, THE COCKPIT COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME A DISTRACTION OR AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A VEHICLE CRASH.
BESTOP WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPAIR KIT AND INSTALLATION INSTRUCTIONS FREE OF CHARGE. OWNER NOTIFICATION BEGAN JUNE 16, 2004. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BESTOP CUSTOMER SERVICE DEPARTMENT AT (800) 845-3567.
Campaign 04E041000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Electrical system, ignition, switchMar 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES, WATER AND IMPURITIES CAN ENTER INTO THE IGNITION SWITCH, CAUSING A SHORT CIRCUIT.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL REPLACE THE IGNITION SWITCH WITH A REDESIGNED SWITCH. OWNER NOTIFICATION BEGAN APRIL 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V075000 on NHTSA.gov
Representative owner complaints
108 reports, newest first.
Structure, Nov 10, 2014
FRAME IS RUSTING AWAY FROM INSIDE OUT, HOLES ARE STARTING TO APPEAR AROUND FRONT MOST DRIVER SIDE BODY MOUNT. RUST CHUNKS CAN BE SEEN AND REMOVED THRU HOLE WITHIN THE FRAME. 12 YEAR OLD VEHICLE IS TOO SOON TO HAVE A FRAME RUSTING OUT. CHRYSLER SHOULD DO AS TOYOTA HAS DONE WITH THEIR FRAME RUST ISSUE OF THE NORTH EAST USA AS WELL AS FOR ALL JEEP OWNERS THAT ROAD SALT HAS AFFECTED THE INTEGRITY OF THE VEHICLES FRAME AND BODY WAY TOO SOON. *TR
Service brakes, Nov 10, 2014
RIGHT FRONT BRAKE LINE RUSTED ALONG FRAME RAIL CAUSING LINE TO SPLIT AT WHICH TIME BOTH RIGHT AND LEFT FRONT AS WELL AS BOTH REAR BRAKE OPERATION FAILED COMPLETELY. *TR
Structure, Nov 4, 2014
THE FRAME IS DEVELOPING SEVERE RUSTING PREMATURELY AS COMPARATIVE TO OTHER VEHICLES OF THIS AGE OF MANUFACUTURE, MILEAGE, DRIVING CONDITIONS AND LOCATION OF OPERATION. *TR
Electrical system, Sep 24, 2014
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE SHARING THE COPY OF A RESPONSE FROM GENERAL MOTORS (GM), REGARDING IGNITION SWITCHES. *SMD THE CONSUMER DISCOVERED THE IGNITION KEY VIBRATED OUT OF THE IGNITION SWITCH. THE CONSUMER STATED ONCE HE REMOVED THE EXTRA KEYS FROM THE KEY RING, AND PUSHED THE KEY IN SEVERAL TIMES, WHEN HITTING POTHOLES, THE PROBLEM CEASED.*JB
Structure, Aug 22, 2014
FRAME RUST MAINLY INTERNAL WITH FRAME FAILURE ALONG TRANSMISSION MOUNT ON BOTH DRIVERS AND PASSENGERS SIDE. *TR
Suspension, Structure, Jun 14, 2014
PURCHASED A 2002 JEEP WRANGLER SAHARA WITH 4 MILES ON IT. ALL REQUIRED MAINTENANCE HAS BEEN DONE ROUTINELY. THIS VEHICLE HAS NEVER BEEN OFF ROAD AND WAS STRICTLY A DAILY DRIVER AVERAGING 12K MILES PER YEAR. I TOOK THE VEHICLE TO THE SHOP FOR AN OIL CHANGE AND THE MECHANIC BROUGHT ME INTO THE GARAGE TO SHOW ME THE FRAME WAS ALMOST COMPLETELY ROTTED THROUGH NEAR THE FRONT SUSPENSION. THE FRAME WHERE THE CROSS BRACKET THAT HOLDS THE TRANSMISSION IN PLACE HAS ALSO ROTTED. THE BOLTS IN THE BRACKET HAVE NOTHING TO HOLD ONTO BECAUSE THE FRAME HAS ROTTED THROUGH. THE MECHANIC STATED, "YOU ARE ONE POT HOLE AWAY FROM A MAJOR ACCIDENT". I BROUGHT IT TO ANOTHER MECHANIC WHO STATED "THIS IS A MAJOR SAFETY RISK AND I WOULD NOT SUGGEST DRIVING IT." OTHER THAN THE FRAME ROTTING OUT, THE VEHICLE IS IN PERFECT WORKING ORDER WITH NORMAL WEAR. I CAN PROVIDE PHOTOS IF INTERESTED. *JS
Power train, Structure, Jun 12, 2014
THE 2002 JEEP WRANGLER HAS APPROX. 85000 MILES ON IT. NEVER USED OFF ROAD - JUST TO AND FROM WORK. BROUGHT VEHICLE IN FOR WORK ON CLUTCH AND REPAIR SHOP STATES THAT THE VEHICLE FRAME IS ROTTED THROUGH AND NEED TO BE REPLACED BEFORE TRANSMISSION IS ABLE TO BE REMOVED. FRONT FENDERS HAVE RUSTED THROUGH IN SAME SPOT ON EACH SIDE. *TR
Service brakes, May 21, 2014
WHILE DRIVING 65 MPH IN MY JEEP WRANGLER ON THE HIGHWAY I BRAKE AS USUAL AND NEXT THING I KNOW THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD A TOTAL BRAKE LOSS FAILURE. I PUMP THE BRAKE PEDAL, BUT THE PEDAL WOULD NOT REGAIN STOPPING POWER. I SWERVED VIOLENTLY TO THE RIGHT SIDE OF THE HIGHWAY AND ALMOST REAR ENDED A TRUCK. I MANAGED TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY JEEP WRANGLER. NO INJURIES, NO PROPERTY DAMAGE...LUCKY ME. THE REASON FOR BRAKE PEDAL LOSS WAS DUE TO RUST WHICH ATE AT THE BRAKE LINE OVER TIME AND THEN FINALLY THE BRAKE LINE GAVE OUT. I HAD TO REPLACE THE ENTIRE BRAKE LINES IN MY JEEP WRANGLER. VERY PRICEY REPAIR. WISH I WAS INFORMED OF THIS SAFETY ISSUE PROBLEM. THE OUTCOME COULD HAVE BEEN MUCH WORSE! *TR
Air bags, May 13, 2014
AIRBAG CLOCK SPRING QUIT WORKING NO HORN NO AIRBAG THIS IS VERY DANGEROUS. *TR
Structure, Apr 7, 2014
I PURCHASED THE JEEP 6/04. I PURCHASED IT FOR TRANSPORTATION BACK AND FORTH TO WORK. IT WAS NEVER USED OFF ROAD. IT ONLY HAS APPROX 81000 MILES AND THE FRAME IS COMPLETELY RUSTED FROM APPROX. THE BACK OF THE FRONT TIRES TO THE FRONT OF THE REAR TIRE. THERE MAY BE MORE BUT WE HAVE TO COMPLETELY STRIP DOWN VEHICLE TO ESTABLISH IF THERE IS MORE DAMAGE. ITS SO BAD THAT YOU CAN PUT A SCREW DRIVER THROUGH AND THROUGH THE FRAME AND THE TRANSMISSION AND THE TRAY IS DISCONNECTED FROM FRAME TO FRAME AND IS COMPLETELY HANGING. SCARE TO DRIVE IT. JEEP MAY FOLD CRUMBLE IN HALF. THIS I DEFINITELY A SAFETY ISSUE. IF I DIDN'T SEE ALL THE RUST ON THE DRIVEWAY I WOULD HAVE BEEN DRIVING AND GOD ONLY KNOW IF THERE COULD HAVE BEEN A FATALITY. WITH THE JEEP ONLY BEING 11 YEARS AT THE TIME OF THE OCCURRENCE. I FIND IT HARD TO BELIEVE THAT THIS COULD HAPPEN AND THERE IS NO WARRANTY ON THIS THAT I HAVE BEEN ABLE TO FIND. SO SAD WITH OUT MY JEEP!!!! *TR
Engine, Apr 3, 2014
VEHICLE OIL PRESSURE DROPPED TO 0, CHECK GAUGES LIGHT CAME ON. I PULLED OVER TO PARK AND RIDE LOT AND TURNED VEHICLE OFF ASSUMING LOSS OF OIL PRESSURE. WAITED 15 MINUTES AND TRIED TO START IT AGAIN, WOULD NOT START. CHECKED OIL DIP STICK AND DISCOVERED ANTIFREEZE MIX, OPENED OIL CAP AND SAW COFFEE-COLORED MIX. DEALERSHIP I HAD IT TOWED TO AT THE TIME STATED AT CYLINDERS 3 & 4 HAD CRACKED, WAS NOT OWNERS FAULT AS THIS WAS A COMMON ISSUE WITH CYLINDERS HEADS WITH CASTING 0331. WOULD NOT REPAIR AS IT WAS NOT A MANUFACTURE RECALL. MEANWHILE VEHICLE IS INOPERABLE. I LOOKED UP THIS ISSUE AND IT I SEE OVER 500 RESPONSES FOR THE SAME VEHICLES 2000 YEAR AND UP WITH THE SAME PROBLEM. THIS SHOULD HAVE BEEN A RECALL. *TR
Power train, Dec 17, 2013
GOING DOWN THE FREEWAY ABOUT 60MPH AROUND 5:30PM. FEEL SOME HUMMING FROM THE VEHICLE FOLLOW BY A LOUD HIGH PITCH. THEN HEARD A LOUD BAND AND PARTS STARTED TO FALL ON THE FREEWAY. THE CAR WAS STILL MOVING WITHOUT POWER AND LIGHT. I WAS ON THE THIRD LANE OF A FIVE LANE FREEWAY. CARS BEHIND ME SLOW DOWN AND ALLOW ME TO PULL TO THE SIDE. I WAS STOP BETWEEN AN ENTRANCE AND THE FREEWAY. AFTER EXAM THE CAR WITH THE SHOP. THE TRANSFER CASE WAS BROKEN INTO PIECES. CALLED JEEP AND WAS TOLD TO TOLL THE CAR TO A DEALER. AFTER DEALER CONFIRMED THE TRANSFER CASE WAS BROKEN INTO PIECES WITH NO CLUE. JEEP REFUSED TO PAY BECAUSE WARRANTY WAS DUE ON 2004 EVEN KNOWING THE VEHICLE HAS ONLY 6500 MILES ON IT. THIS JEEP WAS PARKED IN THE GARAGE MOST OF THE PAST YEARS. AND EVERY TIME WHEN I CAME BACK FROM OVERSEA. OIL AND FILTER CHANGE WERE SERVICE ON THE CAR. I DON'T BELIEVE A 6500MILES TRANSFER CASE WILL JUST BLOW UP. *TR
Steering, Power train, Nov 6, 2013
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 13,000.
Fuel system, Gasoline, Vehicle speed control, Sep 20, 2013
I WAS DRIVING ON THE PALISADES PARKWAY GOING ABOUT 60 MPH AND THE ACCELERATOR PEDAL STUCK AND WOULD NOT RETURN TO IDLE. I WAS ABLE TP PULL TO SIDE OF ROAD AND SHUT VEHICLE OFF. WHEN VEHICLE WAS RESTARTED THE IDLE WAS OVER 4000 RPMS. I AM AN ASE CERTIFIED MECHANIC AND ON INSPECTION FOUND THE THROTTLE BODY SEIZED OPEN. THROTTLE BODY WILL NEED TO BE REPLACED. THIS COULD HAVE BEEN VERY SERIOUS IF TRAFFIC WAS HEAVY OR AN INEXPERIENCED PERSON WAS BEHIND THE WHEEL. *TR
Steering, Jul 29, 2013
VIOLENT SHAKING (WITHOUT WARNING) IN THE FRONT END OF MY JEEP WRANGLER ON A FOUR LANE HIGHWAY DURING RUSH HOUR TRAFFIC. JARRING AND TERRIFYING, I HAD TO SLOW DOWN, GET OVER AND GET TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. CHRYSLER HAS KNOWN ABOUT THIS PROBLEM AND HAS WRITTEN A TECHNICAL SERVICE ADVISORY 19-002-12 AUGUST 2012 BUT TO DATE AUGUST 2013 REFUSES TO RECALL AND CORRECT THIS ISSUE. I HAVE A STOCK JEEP (I.E. NO LIFT KITS, WHEELS, SUSPENSION COMPONENTS OR TIRES) THAT WOULD WEAR ON THE STEERING COMPONENTS AND I TAKE GOOD CARE OF MY WRANGLER. BE AWARE AND BE PREPARED - I WAS LUCKY, I GOT AN ELEVATED HEART RATE, SWEATY PALMS AND I HAD TO DRIVE SLOWLY TO A FRIEND'S HOUSE. THIS "STEERING SYSTEM" CONDITION HAS CAUSED ACCIDENTS AND ROLL OVERS PER OTHER REPORTS. *TR
Suspension, Structure, Jul 20, 2013
FRAME IS DANGEROUSLY RUSTED RENDERING THE VEHICLE UNSAFE. *TR
Service brakes, Sep 15, 2012
CORROSION ON THE REAR BRAKE LINES CAUSED CATASTROPHIC FAILURE OF BRAKES. THIS IS A TEN YEAR OLD VEHICLE THAT I BOUGHT FROM THE DEALER. FORTUNATELY, THE FAILURE OCCURRED IN A PARKING LOT. *TR
Engine, Jul 9, 2012, fire
TL* THE CONTACT OWNED A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE OVERHEATED AND SMOKED STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT AFTER THE DRIVER ATTEMPTED TO INSPECT THE VEHICLE BY LIFTING THE HOOD, IT ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE FAILURE AND CURRENT MILEAGES WERE 173,000.
Fuel/propulsion system, Jun 19, 2012, fire
THE 2002 JEEP WRANGLER CAUGHT ON FIRE WHILE DRIVING ON I270 AROUND ST LOUIS AND BURNED TO THE GROUND. THE FIRE STARTED UNDERNEATH THE VEHICLE. I HAVE BEFORE AND AFTER PICTURES. COMPLETE PICTURES OF THE VEHICLE AFTER THE FIRE. R.A. BOTT, SPECIAL INVESTIGATOR FOR JEEP, CLAIMED NO MALFUNCTION BY JEEP. THIS WAS A FUEL LINE EXPLOSION IN THAT THE FUEL LINE ENDED UP WITH A PIN HOLE LEAK AND SPRAYED FUEL ON THE CATALYTIC CONVERTER AND THE WRANGLER CAUGHT FIRE AND BLEW UP MINUTES AFTER I GOT OFF THE ROAD. THANK YOU TO A VEHICLE THAT ALERTED ME TO THE FIRE COMING OUT THE BACK OF THE VEHICLE AS I WAS DRIVING. *JS
Steering, Jun 13, 2012
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 65 MPH, THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS MERGED TO THE SHOULDERS TO SIT FOR A WHILE BEFORE THE SHAKING WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000.
Steering, May 20, 2012
AS I WAS DRIVING ABOUT 55 MPH THE FRONT END STARTED TO WOBBLE VERY VIOLENTLY, I SLAMMED ON THE BRAKES AND IT STOPPED, THIS HAS HAPPENED SEVERAL TIMES AND IS VERY SCARY AND DANGERS THING. I HAVE 3 SONS WHO ALSO EACH HAVE JEEP WRANGLERS AND THIS HAS ALSO HAPPENED TO THEM REPEATEDLY. I HAVE ALSO TALKED TO SEVERAL OTHER JEEP OWNERS WITH THE SAME PROBLEM. THIS SEEMS TO BE A DESIGN FLAW THAT SHOULD HAVE BEEN FIXED LONG AGO. I HAVE READ ONLINE THAT THERE HAS BEEN A LOT OF COMPLAINTS MADE TO THE GOVERNMENT AND CHRYSLER WITH NO RESULTS. THIS NEEDS TO BE INVESTIGATED AND FIXED BEFORE PEOPLE ARE KILLED. *TR
Steering, Nov 28, 2011
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 55 MPH OR HIGHER, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE SEVERAL ATTEMPTS WERE MADE TO REPAIR THE FAILURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Service brakes, Hydraulic, Sep 20, 2011
PULLING OUT FROM GAS STATION AFTER FUELING UP, ALMOST KILLED A PEDESTRIAN WALKING ACROSS MY PATHWAY BECAUSE SUDDENLY WITHOUT ANY WARNING LOST ALL BRAKE FUNCTIONALITY DUE TO PREMATURE BRAKE LINE CORROSION INDUCED BRAKE LINE RUPTURE AND LOSS OF THE ENTIRE BRAKE FLUID. THE JEEP WRANGLER HAS A 82,455 MILE IN IT. THE VEHICLE ALSO HAD JUST A YEAR BEFORE INSPECTED (AND PASSED AS OK) ITS BRAKE SYSTEM BY A QUALIFIED DODGE SERVICE STATION. *TR
Engine and engine cooling, Apr 27, 2011
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE COOLING COMPONENT WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CYLINDER HEAD WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Service brakes, Hydraulic, Oct 25, 2010
TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH APPROACHING A STOP SIGN WHEN HE APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE BRAKE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN UPON THE CURB TO STOP IT AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE ENTIRE REAR BRAKE SYSTEM WAS REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06E022000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,000.