2010 Jeep Wrangler
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 686 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Wrangler model years with reports.
Of the 2010 reports, 15 involved a crash and 35 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2007-2010 Jeep Wrangler JK vehicles manufactured March 2, 2006, to August 13, 2010. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on December 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S33.
Campaign 16V290000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Power train, automatic transmissionMay 16, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THE TRANSMISSION SKID PLATE, WHICH IS CLOSE TO THE CATALYTIC CONVERTER, CAN COLLECT DEBRIS.
IF THIS OCCURS, THE DEBRIS CAN IGNITE WITHOUT WARNING, RESULTING IN A VEHICLE FIRE.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SKID PLATE WITH A SKID BAR, FREE OF CHARGE. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V216000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderJul 7, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 LEFT HAND DRIVE JEEP LIBERTY, DODGE NITRO AND RAM 1500 TRUCK; RIGHT AND LEFT HAND DRIVE JEEP WRANGLER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED MASTER CYLINDER TO HYDRAULIC CONTROL UNIT (HCU) BRAKE TUBE ASSEMBLY END FLARE.
THIS COULD LEAD TO LOSS OF BRAKE FLUID AND REDUCED BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE BRAKE TUBES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Campaign 10V315000 on NHTSA.gov
Service brakes, hydraulicJun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 JEEP WRANGLER LEFT AND RIGHT HAND DRIVE PASSENGER VEHICLES MANUFACTURED FROM MAY 15, 2006 THROUGH APRIL 22, 2010. THERE MAY BE CONTACT BETWEEN THE RIGHT AND LEFT FRONT INNER FENDER LINERS AND THE RIGHT FRONT AND LEFT REAR BRAKE TUBES WHICH COULD CAUSE WEAR OF THE TUBES CAUSING A BRAKE FLUID LEAK.
A BRAKE FLUID LEAK CAN CAUSE PARTIAL LOSS OF SERVICE BRAKES AT THE AFFECTED WHEEL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Campaign 10V236000 on NHTSA.gov
Representative owner complaints
686 reports, newest first.
Service brakes, Hydraulic, Feb 4, 2012
2010 JEEP WRANGLER RUBICON UNLIMITED: ROUGHLY 10 MONTHS INTO OWNING MY NEW JEEP I NOTICED THE BRAKES WERE SQUEALING. THIS WAS NOT NOTICEABLE WITH THE TOP ON AND MUSIC PLAYING SO I'M NOT SURE HOW LONG THEY HAD BEEN MAKING THE NOISE. I ASKED MY HUSBAND TO TAKE A LOOK AND HE SAID HE COULDN'T REPLICATE THE SQUEALING. WE FOUND IT DID NOT ALWAYS MAKE THE NOISE WHEN I BRAKED. I TOOK MY JEEP TO THE DEALERSHIP FOR A RECALL AND MENTIONED THE SQUEALING. THEY SAID POLLEN OR OTHER SMALL PARTICLES COULD SETTLE IN THEM AND CAUSE A TEMPORARY SQUEAK. AGAIN, WITH THE TOP ON AND MUSIC PLAYING I DIDN'T HEAR IT. RECENTLY I WAS DRIVING DOWNTOWN WITH MY WINDOWS DOWN AND COULD HEAR THE SHRILL SQUEAL EVERYTIME I HIT A LIGHT. HAVING ANOTHER RECALL TO ATTEND TO AND AN OVERFLOWING GAS TANK ISSUE TO ADDRESS, I DECIDED TO HAVE THE DEALERSHIP LOOK AT THE BRAKES. I HAD ALSO NOTICE THE RIDE HAD GOTTEN MUCH ROUGHER AND THE IDLE FELT SHAKY WHEN SITTING IN TRAFFIC. THE TECHNICIAN EXPLAINED HE BELIEVED THERE WAS DEBRIS BETWEEN MY BRAKE PAD AND MY ROTOR WHICH CAUSED SIGNIFICANT PITTING IN THE ROTOR. THE PITTING WAS SO BAD THEY COULD NOT RESURFACE IT, BUT IT WOULD NEED TO BE REPLACED. MY HUSBAND QUESTIONED THE LIKELIHOOD FOR SOMETHING TO GET LODGED BETWEEN THE BRAKE PAD AND THE ROTOR AND THE TECHNICIAN AGREED IT WAS UNCOMMON. THE PROBLEM, HOWEVER, WAS THEY SAID THE SAME PHENOMENON OCCURRED ON BOTH REAR BRAKES. BOTH? SINCE THE WARRANTY ONLY ADDRESSED THE BRAKES IN THE FIRST YEAR / 12K MILES, HE EXPLAINED THIS WAS NOT COVERED AND I WOULD NEED BOTH ROTORS REPLACED AT FULL COST. *KB
Fuel system, Gasoline, Feb 4, 2012
2010 JEEP WRANGLER RUBICON UNLIMITED: WHILE REFUELING MY VEHICLE I ENGAGED THE HANDLE TO CONTINUE FUELING WHILE I WENT INSIDE THE GAS STATION. WHEN I RETURNED, THE PUMP HAD DISENGAGED, BUT THERE WAS FUEL ALL OVER THE SIDE OF MY JEEP AND ON THE GROUND. MY FUEL GAUGE REGISTERED FULL AND THIS HAD NEVER HAPPENED SO I THOUGHT THE FUEL PUMP MAY HAVE BEEN FAULTY. MY NEXT TRIP TO THE GAS STATION, I MONITORED IT MORE CLOSELY AND WAS ABLE TO REFUEL AS NORMAL CONFIRMING MY ORIGINAL THOUGHT THAT THE PUMP HAD MALFUNCTIONED. DURING MY NEXT ATTEMPT TO REFUEL I HAD AGAIN ENGAGED THE HANDLE TO CONTINUE FUELING AS I SAT INSIDE THE VEHICLE. I HEARD THE THUNK OF THE AUTOMATIC SHUT OFF AND SAW AGAIN THE GAS HAD SPRAYED ALL OVER THE SIDE OF MY JEEP AND ON THE GROUND. THIS WAS NOT THE SAME GAS STATION AS THE ORIGINAL OCCURRENCE SO I BELIEVED THE PROBLEM WAS ACTUALLY MY GAS TANK. I TOOK MY JEEP TO THE DEALERSHIP WHERE THEY REPLACED MY GAS TANK WITHOUT EXPLANATION. AT THIS POINT I HAD APPROXIMATELY 22K MILES ON MY JEEP. I PURCHASED MY JEEP NEW IN AUGUST 2010 WITH 154 MILES ON IT. I HAVE OWNED IT FOR 18 MONTHS AND IT HAS APPROXIMATELY 22K MILES ON IT. *KB
Exterior lighting, Jan 30, 2012
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE HEADLIGHTS ACTIVATED WHEN SUDDENLY, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED SAFELY TO THE SIDE OF THE ROAD AND AFTER SEVERAL ATTEMPTS THE HEADLIGHTS BEGAN TO OPERATE. THE SIMILAR FAILURE RECURRED FIVE TIMES. THE VEHICLE HAD BEEN TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES WHERE THE HEADLIGHT WIRES WERE RECONNECTED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Visibility, Jan 19, 2012
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER UNLIMITED. THE CONTACT STATED THAT THAT WHEN USING THE HEAT, THERE WAS NO HEAT COMING FROM THE DRIVER'S SIDE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WOULD REPLACE THE HEATER CORE AND FLUSH THE ENGINE BLOCK. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 17,800 AND THE CURRENT MILEAGE WAS 20,000.
Fuel system, Gasoline, Jan 11, 2012
GAS TANK OVERFILL ISSUE. DURING FILL UPS THE PUMP WILL SHUT OFF AUTOMATICALLY AS INTENDED. WITHIN SECONDS A QUANTITY OF GAS WILL SURGE FROM THE FILLER NECK AND LEAK DOWN THE SIDE. THE QUANTITY IS A SIGNIFICANT AMOUNT. PER MY RECORDS FROM PREVIOUS FILL UPS (WHERE THIS IS NOT AN ISSUE) NO SIGNIFICANT CHANGE IN QUANTITY OF GAS OR MILEAGE DRIVEN HAS OCCURRED. ATTEMPTS TO LIMIT THE PROBLEM BY FILLING UP AT 1/2 TANK DID NOT HELP. SLOWING THE FILL RATE DOES NOT HELP MOST OF THE TIME. *TR
Engine and engine cooling, Dec 28, 2011, fire
THE 2010 JEEP WRANGLER UNLIMITED WAS PARKED AND RUNNING WHEN ALL OF A SUDDEN IT TURNED OFF. I ATTEMPTED TO START, AND HEARD MY SISTER YELLING GET THE CAR IS ON FIRE. ONCE OUT OF THE JEEP I LOOKED UNDER IT AND SAW AN UNKNOWN LIQUID BURNING DOWN TO THE GROUND FROM THE ENGINE AREA. I ATTEMPTED TO EXTINGUISH THE FIRE WITH WATER BUT I WAS UNSUCCESSFUL. WITHIN MINUTES IT WAS A TOTAL LOSS. I HAVE REAL GOOD VIDEO OF THE INCIDENT FROM BEGINNING TO END, DUE TO THE FACT THAT MY SISTER WAS VIDEOTAPING A HISTORIC POST OFFICE AT THE TIME TURNED AROUND AND WAS ABLE TO CATCH THE INCIDENT AS IT OCCURRED. *TR
Fuel system, Gasoline, Dec 23, 2011
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER UNLIMITED. THE CONTACT STATED THAT WHEN REFILLING THE FUEL TANK, GASOLINE WOULD OVERFLOW AND APPROXIMATELY ONE QUART OF FUEL WOULD SPILL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT HE NEEDED A NEW FUEL SYSTEM. THE FUEL SYSTEM WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Steering, Suspension, Dec 15, 2011
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE AFTER DRIVING OVER BUMPS IN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING AT LEAST 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS ALIGNED AND TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 01/17/12 *BF UPDATED 01/18/12
Tires, Dec 6, 2011, crash
DROVE APPROXIMATELY 30 MILES, AND TURNED INTO A DRIVEWAY. TRAVELING NO MORE THAN 10 MILES PER HOUR WHEN THE LEFT FRONT TIRE BLEW. THE VEHICLE, A 2010 JEEP WRANGLER SUSTAINED $1500 DAMAGE WHEN THE BLOWOUT JERKED THE VEHICLE INTO A STONE WALL. THE JEEP HAS 6,916 MILES ON IT, HAS NEVER BEEN OFF ROAD, AND THIS IS THE SECOND TIRE TO BLOWOUT. *TR
Power train, Nov 6, 2011
THE 2010 JEEP WRANGLER WAS REPAIRED OCTOBER 26TH BY A CHRYSLER DEALER FOR 6 SPEED MANUAL TRANSMISSION POPPING OUT OF FIRST GEAR. APPROXIMATELY 30 MILES AFTER REPAIRED, THE SAME CONDITION REAPPEARED. SINCE 10-28-11 IT HAS POPPED OUT OF FIRST GEAR 5 TIMES FOR AN AVERAGE ONCE EVERY 68 MILES. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS NOT AN ISOLATED INCIDENT WITH JEEP WRANGLERS THAT HAVE A 6 SPEED MANUAL TRANSMISSION EVEN THOUGH CHRYSLER SAYS THIS HAS NEVER HAPPENED BEFORE. THE DEALERSHIP CAN NEVER RECREATE THE CONDITION WHEN THEY DRIVE IT IN THE PARKING LOT SO THEY SAY THERE IS NOTHING WRONG. THE JEEP FIRST POPPED OUT OF FIRST GEAR ON AUGUST 31, 2011. WE FILED A COMPLIANT, #10425283, BUT FELT SINCE IT IS DOING THE SAME THING AFTER A REPAIR IT SHOULD BE FILED AGAIN. SOMEONE HAS TO DEMAND THAT CHRSYLER ADMIT THERE IS A PROBLEM AND CORRECT THE ISSUE. *TR
Fuel system, Gasoline, Oct 8, 2011
TANK OVERFLOWS ON GAS FILL UP. *TR
Engine and engine cooling, Oct 7, 2011, fire
OUR DAUGHTER'S 2010 JEEP WRANGLER CAUGHT ON FIRE JUST AS SHE HAD PARKED IT IN HER UNDERGROUND PARKING GARAGE. SHE WAS SITTING IN THE CAR, LISTENING TO THE END OF A SONG, WHEN SMOKE STARTED POURING OUT OF THE HOOD OF THE CAR. THEN IS BURST INTO FLAMES. SHE JUMPED OUT AND RAN OUT OF THE GARAGE AND THEN CALLED THE FIRE DEPARTMENT AND US. SHE HAD ONLY OWNED THE CAR FOR A LITTLE OVER THREE MONTHS AND BOUGHT IT FROM HAMPTON IMPORTS NEAR DESTIN, FLORIDA. STATE FARM INVESTIGATED, AS WELL AS THE FIRE DEPARTMENT. NEITHER COULD FIND A CAUSE. I CALLED CHRYSLER, BECAUSE I HAD READ THAT CHINA WAS NO LONGER ALLOWING THE WRANGLER IN THEIR COUNTRY DUE TO FIRE CONCERNS. THEY DID INVESTIGATE AND FOUND NO CAUSE. I WROTE A FOLLOW-UP LETTER TO THE CHRYSLER DIRECTOR OF CUSTOMER RELATIONS, ASKING IF THEY WERE INVESTIGATING THE SAFETY OF ALL OF THEIR JEEP WRANGLERS AND THEY NEVER REPLIED TO THE LETTER. *TR
Other or unspecified, Sep 29, 2011, fire
DRIVING ON I10 WEST BOUND FROM PHOENIX TO CALIFORNIA WHEN THERE WAS A LOUD EXPLOSION UNDER THE FEET ON THE DRIVERS SIDE. PULLED OVER TO SEE WHAT IT WAS AND SAW FLAMES. TRIED TO PUT OUT WITH A FIRE EXTINGUISHER WITHOUT SUCCESS. TRIED A SECOND EXTINGUISHER WITH THE SAME RESULTS. GOT 90% OF MY STUFF OUT OF THE VEHICLE. IT WAS LIFTED, WITH SKIP PLATES, WINCH. TOTAL LOSS. NO WARNING LIGHTS, SOUNDS OR ANY INDICATION THAT SOMETHING WAS WRONG. *TT
Wheels, Sep 21, 2011
THE VIN PROVIDED ABOVE IS THE LAST 8 DIGITS. THIS WAS A RENTAL CAR FROM NATIONAL RENTAL CAR. THE JEEP WRANGLER WE RENTED HAD A CONTITRAC AT TIRE IN THE LEFT REAR POSITION; ALL OTHER TIRES, INCLUDING SPARE ON BACK WERE GOODYEAR WRANGLER TIRES. THE CONTITRAC AT TIRE SUFFERED AN EXPLOSIVE BLOWOUT, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL. THE ENTIRE TREAD BLEW OFF THE TIRE CARCASS, AND THE EXPLOSIVE FORCE CAUSED THE LEFT REAR FENDER TO BLOW OFF THE CAR. THERE WAS TIRE SHRAPNEL ALL OVER THE ROAD (HIGHWAY 17 SOUTHBOUND IN ARIZONA, NEAR JEROME STATE PARK), CAUSING CONSIDERABLE DANGER TO ALL VEHICLES ON THE ROAD. WE WERE ABLE TO GAIN CONTROL OF THE OUT-OF-CONTROL VEHICLE AND PULL TO THE SIDE OF THE ROAD. WE CHANGED THE TIRE AND CONTINUED WITH OUR TRIP. NATIONAL RENTAL CAR IS AWARE OF THIS SITUATION, WHICH CAUSED $1,783.55 OF DAMAGE TO THEIR VEHICLE. WE WERE OBVIOUSLY HELD NOT LIABLE, AND ARE LUCKY TO BE ALIVE.
Seats, Sep 14, 2011
THE PASSENGER SEAT ON THE JEEP DOES NOT LOCK IN PLACE, WHEN YOU TRY TO ENTER THE BACK SEAT. THE PASSENGER NORMALLY WILL GRAB HOLD OF THE SEAT ON ENTRY, OR EXIT OF THE JEEP. IT IS USTABLE AND SLIDES AND CAUSES THE PASSENGER TO FALL OR STUMBLE OUT OF REAR SEAT. IT NEEDS TO BE ABLE TO MOVE FORWARD AND LOCK. *KB
Power train, Sep 13, 2011
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT WAS DRIVING 10 MPH WHEN THE TRANSMISSION SLIPPED FROM FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,400 AND CURRENT MILEAGE WAS 7,800.
Engine and engine cooling, Sep 4, 2011, fire
ON 9-2-211 WAS DRIVING HOME AND SMELT SOMETHING BURNING. PULLED OVER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. UPON OPENING HOOD QUICKLY REALIZED IT WAS ON FIRE. IN LESS THAN 10 MINUTES THE ENTIRE JEEP WAS IN FLAMES CAUSING TOTAL DESTRUCTION OF VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND IT HAD NEVER BEEN WRECKED OR IN THE SHOP FOR EEED REPAIRS. *TR
Engine and engine cooling, Aug 25, 2011, fire
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER UNLIMITED SPORT. THE CONTACT WAS DRIVING 40MPH WHEN YELLOW FLAMES EMITTED FROM UNDER THE HOOD NEAR THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Engine and engine cooling, Power train, Electrical system, Structure, Aug 23, 2011
LETTER RE THE PROBLEMS EXPERIENCED WITH A 2010 JEEP WRANGLER FEELS THAT VEHICLE FALLS UNDER THE NEW CAR LEMON LAW (ENTIRE PACKAGE NOT IMAGED, FORWARDED TO NVS-200) *TGW THE CONSUMER STATED THERE HAVE BEEN REPEATED ATTEMPTS TO REPAIR THE VEHICLE. HOWEVER, THE VEHICLE REMAINS DEFECTIVE. THE CONSUMER STATED THE VEHICLE WAS RUNNING SLUGGISH AND BURNING OIL, BUT NO LEAKS WERE FOUND. THE PROBLEM WENT ON FOR SEVERAL MONTHS. THE CONSUMER BELIEVED THE ENGINE WAS DEFECTIVE, BUT THE DEALER WOULD NOT APPROVE A NEW ENGINE, SO THEY KEPT REPLACING PARTS. THE VEHICLE WAS EVENTUALLY RETURNED TO THE CONSUMER, WITH THE SAME PROBLEM. THE DEALER CHECKED THE ENGINE AGAIN, AND DISCOVERED IT WAS BURNING 1 QUART OF OIL PER HOUR AND IT WAS DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE HARD TOP WAS LEAKING AND RUINED THE CARPET. THE STARTER WAS DEFECTIVE. ALSO THE TRANSMISSION WAS EXHIBITING A BURNING SMELL, IT WOULD SLIP AND WOULDN'T GO INTO GEAR AND THE FLUID WAS NO LONGER THE CORRECT COLOR. ALSO, THE TEMPERATURE GAUGE ROSE JUST UNDER THE OVERHEATING POINT. THE RADIATOR COOLING FAN WAS DEFECTIVE. ALSO, THERE WAS A GRINDING NOISE COMING FROM THE TRANSFER CASE. *JB
Fuel system, Gasoline, Aug 7, 2011
WAS 4 WHEELING AND SMELL FUEL OUT OF THE RIGHT SIDE REAR. DEALER INSTALLED O RING: FUEL PUMP AND LEVEL. INSTALLED NEW FUEL TANK. 07/01/2011 SMELLED FUEL COMING FROM RIGHT REAR. DEALER DID SMOKE TEST AND FOUND LEAK AT THE EVAP CANISTER INSTALLED NEW VENT CANISTER. 08/04/2011. STILL SMELL FUEL FROM RIGHT REAR, DEALER DID SMOKE TEST FOUND NO LEAKS, BUT COULD SMELL FUEL VAPOR IN RIGHT REAR. STATED THAT WHEN OFF RODE FUEL MOVES MORE IN THE TANK AND THAT THE JEEP IS SAFE, AND NO FIX AT THIS TIME. HOW CAN THIS BE TRUE??. IF I WOULD STRIKE A MATCH IT WOULD EXPLODE AND LIFE COULD BE LOST.
Tires, Aug 1, 2011
2010 JEEP WRANGLER WITH GOODYEAR WRANGLER ST TIRES. RIGHT REAR TIRE BLEW OUT, WITH COMPLETE SEPARATION OF THE TREAD FROM THE RIM. 4064 MILES ON THE TIRE. NO INJURIES. CONDITIONS DRY, 103 DEGREES, NO ROAD HAZARDS AFFECTED THE TIRE. DOT M671 EYER 2110. *KB
Power train, Jul 11, 2011
ON 6/17/2011 WE HAD OUR 2010 JEEP WRANGLER UNLIMITED RUBICON ON AN OFF-ROAD TRAIL IN 2WD. THE TRAIL CAN BE DESCRIBED AS MILD TERRAIN NOT REQUIRING 4WD FOR ANY PART OF THE TRAIL. APPROXIMATELY 2 MILES IN WE HEARD A LOUD NOISE, STOPPED THE VEHICLE AND DISCOVERED THAT THE FRONT AXLE HOUSING WAS CRACKED. CHRYSLER'S ROADSIDE ASSISTANCE WOULD NOT RECOVER TEH VEHICLE FROM THE TRAIL SO WE GOT IT TO A MAINTAINED ROAD. SEVERAL DAYS LATER WE HAD THE VEHICLE TOWED TO OUR JEEP DEALER FOR INSPECTION. WARRANTY WORK WAS DENIED ON THE BROKEN AXLE HOUSING DUE TO CHRYSLER'S DETERMINATION THAT WE TEH FAILURE OCCURRED DUE TO EXTREME OFF-ROADING. VERBALLY WE WERE ALSO TOLD THAT WE WERE NOT USING THE VEHICLE FOR ITS INTENDED PURPOSE. WE SUBMITTED PHOTOS AND NARRATIVES OF SIMILIAR INCIDENTS (FRONT AXLE HOUSING BREAKS DURING DURING MILD OFF-ROAD DRIVING, AND ONE INSTANCE OF HITTING A CURB WITH THE TIRES). THESE WERE REGARDED AS INCIDENTS OF EXTREME OFF-ROADING AS WELL. SINCE THE BREAKAGE OCCURRED AFTER SEVERAL MILES OF TRAVEL ON MAINTAINED HIGHWAY, AND THEN APPROXIMATELY 15 MILES ON MILD OFF-ROAD TRAILS THAT DID NOT REQUIRE 4WD WE WILL REPLACE THE ENTIRE AXLE WITH AN AFTERMARKET PRODUCT THAT IS SIMILIAR IN COST. OUR CONCERN IS THAT AS WE RESEARCH ONLINE WE ARE FINDING SIMILIAR INCIDENTS UNDER SIMILIAR CONDITIONS - FRONT AXLE HOUSING BREAKS IN THE SAME LOCATION WHEN THE VEHICLE IS UNDER ONLY SLGHTLY HIGHER THAN NORMAL DRIVING CONDITIONS ON 2007-2010 JEEP WRANGLER JK UNLIMITED RUBICONS. RUBICONS HAVE AN UPGRADED SUSPENSION SYSTEM FOR OFF-ROAD USE COMAPRED TO OTHER MODELS AND FEATURE A "TRAIL RATED" BADGE ON THE VEHICLE, BUT LIGHT OFF-ROAD USE CAUSED FAILURE IN OUR VEHICLE. *TT
Exterior lighting, Jun 23, 2011
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT THE HEADLIGHT COVER DISLODGED FROM THE VEHICLE. THE LIGHT WOULD BOUNCE UP AND DOWN WHILE DRIVING, CAUSING LIMITED ILLUMINATION OF THE ROADWAY AHEAD. THE DEALER DIAGNOSED THAT THE CONTACT WOULD NEED TO REPLACE THE BRACKET WHICH WOULD CONNECT THE CASING TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,182 AND THE CURRENT MILEAGE WAS 11,482.
Engine and engine cooling, Structure, Jun 14, 2011, fire
I DROVE MY 2010 JEEP WRANGLER SAHARA UNLIMITED THROUGH WATER THAT WAS SITTING IN A PASTURE THAT HAD BEEN SHREDDED. 30 MINUTES LATER MY CAR WAS ON FIRE. THE DESIGN OF THE SKID PLATE ALLOWED THE GRASS THAT WAS FLOATING ON THE WATER TO BE PUSHED UNDER THE SKID PLATE AND AROUND THE CATALYTIC CONVERTER, WITHIN 30 MINUTES THE GRASS DRIED AND CAUGHT ON FIRE. I HAD 3 KIDS IN THE CAR ON OUR WAY BACK FROM A RODEO AND ENDED UP WATCHING MY JEEP BURN AT 1:00 IN THE MORNING. CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND HAS DENIED MY CLAIM. THE BACK SKID PLATE HAS A LIP THAT DIPS DOWN AND ALLOWS THE POSSIBILITY OF DEBRIS TO BE SUCKED UP AROUND THE CATALYTIC CONVERTER. THE GAS LINE AND THE TRANSMISSION ARE RIGHT NEXT TO THE CATALYTIC CONVERTER WHICH IS DANGEROUS. MY CAR WAS A TOTAL LOSS LUCKILY WE WERE ALL GOT OUT OF THE CAR WITHOUT INJURY, I DO PLAN ON MAKING SURE THIS DANGER IS KNOWN SINCE CHRYSLER WILL NOT TAKE RESPONSIBILITY FOR THEIR DESIGN FLAW. *TR
Power train, Jun 13, 2011
WITH INCREASING FREQUENCY, MY JEEP JUMPS OUT OF FIRST GEAR WHILE ACCELERATING AWAY FROM A STOP. EVEN WITH MY HAND ON THE SHIFT LEVER, HOLDING MY VEHICLE IN FIRST GEAR, IT WILL AT TIMES JUMP OUT OF GEAR WITH A VIOLENT METAL-ON-METAL COLLISION SOUND. SEVERAL TIMES THIS HAS HAPPENED WHEN CROSSING OR JOINING TRAFFIC AT AN INTERSECTION, AND IS VERY DANGEROUS.