2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints: air bags
145 reports, newest first. Show all
Electrical system, Air bags, Electronic stability control (ESC), Feb 10, 2019
TAKATA RECALL, FOR MY LOCATION HAS YET TO BE ADDRESSED. I HAVE SPOKEN TO SEVERAL EMPLOYEES IN THE SERVICE DEPARTMENT OF THE DEALERSHIP FROM WHICH IT WAS PURCHASED AS WELL AS TO SEVERAL PEOPLE INCLUDING THE MANAGER OF THE DEALERSHIP. ONLY ONE PERSON FROM THE SERVICE DEPARTMENT LOOKED UP MY VEHICLE ON HER COMPUTER AND FOUND THE RECALLED AND SEVERAL COMPLAINTS, ATTEMPTED REPAIRS THAT FAILED TO BE REPAIRED, MY SERVICE TEAM MANAGER LYING TO MY FACE AFTER BEING PRESENTED WITH NHTSA DOCUMENTATION PROVING MY CLAIMS, SEVERAL ATTEMPTS TO REPAIR THE RECALLED PARTS, SERVICE DEPARTMENT CLAIMS IN REPORT, RECALLED PROBLEM REPAIRED WHEN IT HAS NOT BEEN OR CLAIMING UNABLE TO REPRODUCE CLAIMED RECALLED PROBLEM. FOR YEARS UNTIL THE MANUFACTURERS WARRANTY AND THE EXTENDED SERVICE MECHANICAL WARRANTY AS WELL AS THE EXTENDED INTERNAL WARRANTY EXPIRED WITH OUT ACKNOWLEDGMENT OF THE DANGEROUS CONDITIONS I AM HAVING TO DRIVE A VEHICLE WITH SEVERAL HIGHLY DANGEROUS LIFE THREATENING ISSUES SOME RECALLED BY MANUFACTURER OTHERS THEY'VE IGNORED AS WELL AS IGNORING ME THE OWNER. THESE ISSUES CONTINUE TO THIS DAY! THE ELECTRICAL SYSTEM AND COMPUTER,WHILE DRIVING ON U.S. I-95 HEADING WEST IN RUSH HOUR TRAFFIC MY VEHICLE WENT DEAD SURROUNDED BY VEHICLES GOING WELL ABOVE THE 55 MPH SPEED LIMIT. SOME HOW I MANAGED TO MANOUVER IT THRE LANES OVER TO THE NON-EXHISTING PULL OVER LANE AS THE STEERING WHEEL WAS LOCKED. THERE WAS NO POWER. I CALLED 911, WHO HUNG UP ON ME, AS DID THE LOCAL POLICE DEPARTMENT OF PRINCINCT 3, ONLY THE ARRIVAL OF THE TOW TRUCK AND DRIVER WHO MANAGED TO SET REFLECTIVE WARNING TRIANGLES FAR BEHIND MY VEHICLE AND REPIDLY ASSISTING ME TO EXIT MY VEHICLE WITHOUT INJURY OR DEATH. THEN PROCEEDED TO TOW MY VTTO THE SERVICE DEPARTMENT OF THE DEALERSHIP. THE SIDE REAR VIEW MIRRORS WITH A HEATING ELEMENT THAT IS SUPPOSED TO KEEP THEM DRY AND CLEAR IN ALL WEATHER WERE CLAIMED FIXED. MORE
Air bags, Jan 29, 2019
AIRBAG LIGHT RANDOMLY TURNED ON WITHOUT REASON.
Electrical system, Air bags, Fuel/propulsion system, Dec 11, 2018
FUEL SPIT BACK, AIRBAG MALFUNCTION, TIRE PRESSURE SENSOR, NAVIGATION SYSTEM FREEZES
Air bags, Dec 6, 2018
AIR BAG LIGHTS KEEP TURNING OFF AND ON.
Air bags, Nov 30, 2018
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND AN ABNORMAL CHIME SOUNDED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA, 23820 CREEKSIDE RD, VALENCIA, CA 91355, (661) 379-7709) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 41,500. *DT*JB
Air bags, Oct 22, 2018
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Air bags, Oct 9, 2018
AIRBAG LIGHT IN ON INDICATING A PROBLEM WITH THE AIRBAG. I CONTACTED JEEP AND THEY SAID THE REPAIR WOULD BE $600. IF THIS IS A SAFETY ITEM DUE TO NO RESULT OF MY OWN, THEN WHY SHOULD I HAVE TO PAY FOR THE REPAIR?
Air bags, Jul 23, 2018
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE WARNING INDICATOR WOULD ILLUMINATE AT 30 SECOND INTERVALS. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 254-1000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,537.
Air bags, Jul 5, 2018
AIR BAG LIGHT FLASHING ON AND OFF WITH CHIME.
Air bags, Jun 26, 2018
CLOCK SPRING
Air bags, Jun 19, 2018
THE CLOCK SPRING ON MY JEEP APPEARS TO HAVE FAILED. THE AIRBAG LIGHT ON MY JEEP IS ON. THE DEALERSHIP SAYS AS LONG AS THIS LIGHT IS ON THE AIRBAGS IN MY VEHICLE WILL NOT DEPLOY AS INTENDED. I'VE RESEARCHED THIS ISSUE AND JEEP (FCA US) RECALLED A MAJORITY OF JEEPS FROM '07-'12 FOR THIS ISSUE. ADDITIONALLY THEY ISSUED AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR MOST WRANGLERS FROM '11-'16. MY VEHICLE SHOULD FALL WITHIN EACH. I'M BEING TOLD BY BOTH FCA US AND THE JEEP DEALERSHIP THAT THIS ISSUE IS NOT COVERED ON MY JEEP. THIS SEEMS WRONG WHEN THE CLOCK SPRING ISSUE IS A KNOWN DEFECT THAT PRESENTS A SERIOUS SAFETY CONCERN.
Electrical system, Air bags, Electronic stability control (ESC), Jun 6, 2018
TAKATA RECALL, THESE AIRBAGS REMAIN IN MY VEHICLE WITH THE RECALL OF TEMPERATURE AND HUMIDITY IN MY AREA MAKE MY VEHICLE A CONSTANT DANGER TO MY LIFE AND ALL THOSE ON ANY ROAD OR HIGHWAY I MAY DRIVE ON. THEY CONTAIN METAL COMPONENTS THAT KILL. NHTSA IS NOT DOING NEARLY ENOUGH TO GET THE MANUFACTURER TO TAKE IMMEDIATE ACTION TO REPLACE SAID AIRBAGS BEFORE, HIGHLY POSSIBLE MULTIPLE DEATHS OCCUR. THERE ARE SEVERAL PROBLEMS WITH THIS VEHICLE, WATER ACCUMULATING ON THE FLOOR IN 8 TO 12 INCHES ON BOTH FRONT PASSENGER SIDES. NOT A DROP WAS FOUND ANYWHERE ELSE WITHIN THE VEHICLE. IT TOOK 4 ATTEMPTS TO FIX THIS PROBLEM AND THERE IS NO, REPORT OTHER THAN THOSE I HAVE ON A HARD DRIVE FROM SOMEONE MY DEALERSHIP HAD TO CALL IN TO FIX THIS ISSUE, BY THE NAME OF,"THE WATERMAN." WHY ARE THERE NO REPORTS ON FILE WITH THE SERVICE DEPARTMENT OF MY DEALERSHIP. THERE ARE CONSTANT ELECTRICAL PROBLEMS, ICONS LIGHTING UP, REPAIR DEPARTMENT CLAIMING THEY CANNOT REPEAT THE ISSUE. THOUGH I HAVE TAKEN IN PHOTOS OF THE DASHBOARD AS PROOF AND EVIDENCE. THE VEHICLE WAS UNDER EXTENDED WARRANTY MECHANICAL AND BODY OUTSIDE S WELL AS THE ENTIRE INTERIOR.THE CARPET REQUIRES REPLACING REFUSED BY THE SERVICE DEPT. THE WATER CAUSED THE CARPETING TO BECOME LOOSE, THE CHEAP PLASTIC CLIP TO HOLD THE MAT ON THE DRIVER'S SIDE DOES NOT HOLD IT IN PLACE ,CAUSING IT TO PUNCH UP UNDER THE ACCELERATOR AND BRAKE PEDALS.THERE IS ALSO A RIP ABOUT AN INCH OR SO BESIDE THE PLASTIC CLIP MEANT TO HOLD THE MAT IN PLACE. THIS IS A DEADLY DEFECT WAITING TO HAPPEN. AFTER TWICE BEING DEEMED REPAIRED, BOTH SIDE VIEW ELECTRIC HEATED MIRRORS THAT ARE SUPPOSED TO KEEP THEM CLEAR FROM WATER, THE DANGEROUS PROBLEM STILL EXISTS. THE WATER DAMAGE HAS CAUSED RUST AND CORROSION TO ACCUMULATE UNDER THE CARPET WHERE MOST OF THE WIRES AND PARTS TO THE ELECTRICAL SYSTEM ARE PLACED AND COMPROMISED.THERE ARE SUSPENSION PROBLEMS,VISIBILITY
Air bags, Mar 14, 2018
AIRBAG LIGHT CONSTANTLY ON. FAULTY CLOCK WIRE SPRING?
Air bags, Sep 17, 2017
ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS ISSUED A LETTER STATING THAT SOME JEEPS MAY HAVE A RECALL ON THIS SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I CONTACTED THE DEALERSHIP AND THEY STATED THAT I DO NOT HAVE A RECALL FOR THIS ISSUE.
Air bags, Aug 24, 2017
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Air bags, Aug 20, 2017
MY AIRBAG LIGHT CAME ON AND THEN I FOUND OUT THERE WAS A RECALL ON THE AIRBAG SYSTEM SO I FINALLY TOOK IT IN AND HAD IT REPAIRED BUT THE LIGHT DID NOT GO OFF AND NOW THEY ARE TELLING ME THAT I HAVE NO AIRBAGS BECAUSE THE LIGHT IS NO BUT THAT HAD NOTHING TO DO WITH RECALL SO I NEED TO PAY TO SEE WHAT THE PROBLEM IS? WHY WOULD MY AIRBAG LIGHT COME ON AND THEN I GET A RECALL BUT YET THAT HAS NOTHING TO DO WITH IT?? I DO NOT KNOW EXACTLY WHEN THIS HAPPENED BUT I THINK AT LEAST A YEAR OR MORE AGO WHEN THE LIGHT CAME ON AND THE RECALL CAME OUT BUT NOBODY HAD PARTS.
Air bags, Other or unspecified, Aug 16, 2017
AIR BAG LIGHT RANDOMLY CAME ON AND CONTINUES TO COME ON AND OFF WHILE DRIVING, I HAVE NOT HAD AN ACCIDENT . ALSO, GAS CAP HAS BEEN REPLACED TWICE AND THE GASCAP LIGHT STAYS ON . THE AIR BAG LIGHT IS A SAFETY CONCERN.
Air bags, Vehicle speed control, Jul 13, 2017
THE AIRBAG LIGHT COMES ON AND DINGS INTERMITTENTLY AND APPEARS TO BE NOT FUNCTIONAL. THE CRUISE CONTROL DOES NOT WORK INTERMITTENTLY.
Air bags, Mar 3, 2017
MY AIRBAG WARNING LIGHT HAS BEEN RANDOMLY COMING ON WHILE DRIVING. I RESEARCHED THE TOPIC TO FIND OUT THAT THE CLOCKSPRING WAS OFTEN THE CAUSE OF THIS. I FILLED OUT A COMPLAINT MENTIONING THE CLOCKSPRING. SHORTLY AFTER, AND PERHAPS COINCIDENTALLY, I RECEIVED NOTICE FROM CHRYSLER THAT MY CLOCKSPRING WARRANTY HAD BEEN EXTENDED TO 15 YEARS/UNLIMITED MILES. I TOOK THE WRANGLER INTO THE DEALER AND DIAGNOSTICS SUGGESTED THEY NEEDED TO CHANGE THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE. I ASKED THEM TO HOLD OFF ON THE REPAIR AND I WOULD DO SOME RESEARCH. THAT IS MY CURRENT STATUS.
Air bags, Feb 28, 2017
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 27, 2017
I'VE TAKEN MY JEEP IN TO THE DEALERS SINCE THE RECALL AND THE DEALERSHIP IS TELLING ME THAT THERE IS NO REMEDY TO THE PROBLEM. IT'S BEEN OVER 6 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE IT REPLACED, OR REPAIRED BEFORE DEVASTATING HAPPENS.
Air bags, Feb 26, 2017
AIRBAG LIGHT COMES ON INTERMITTENTLY
Air bags, Feb 18, 2017
TAKATA RECALL (RECALL DATE JULY 1, 2016) OF RECALL NUMBER S43 FOR A FRONT PASSENGER AIRBAG, AND I HAVE CALLED JEEP/MOPAR ON AT LEAST 3 OCCASIONS. ON THE LAST CALL THEY ASSURED ME THAT I WOULD HAVE THE AIRBAG INFLATOR REPLACED ON OR ABOUT JANUARY 31, 2017. THERE WILL MOST CERTAINLY BE A RECORDING OF THIS CALL, WHICH WAS ON OR ABOUT DECEMBER 24, 2016. ON FEBRUARY 17, I AGAIN CALLED MOPAR AT 1-800-853-1403, AND WAS TOLD BY [XXX] (EMPLOYEE/[XXX] NUMBER RI183) THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 31, 2017. I AM IN ONE OF THE HOTTEST AND MOST HUMID AREAS OF THE USA, SOUTHWEST FLORIDA, AND MY VEHICLE, A JEEP WRANGLER UNLIMITED, VIN # [XXX], IS A 2011 MODEL, SO IT IS AMONG THE OLDER VEHICLES IN THE RECALL. I ASKED THE CALL CENTER REPRESENTATIVE NAMED ABOVE TO TRANSFER ME TO A SUPERVISOR, AND FIRST SHE TOLD ME THAT NO SUPERVISOR WAS AVAILABLE, THEM THAT NO SUPERVISOR COULD BE LOCATED, THAN THAT THE SUPERVISOR WAS IN A MEETING. SHE SAID I WOULD HAVE TO RECEIVE A CALL-BACK, OR I COULD HOLD. I WAS ON A CELL PHONE, SO I ASKED FOR A CALL-BACK. THAT WAS AT ABOUT 10:30 IN THE MORNING AND I DID NOT RECEIVE A CALL AT ALL THAT DAY. AUTO MAKERS CAN, WITH IMPUNITY, CONTINUE TO PUT AIRBAGS AND SENSORS IN NEW VEHICLES, AND CONTINUE TO SELL THEM, WHILE NOT STANDING BEHIND THOSE THEY HAVE ALREADY SOLD. SENSORS NEEDED FOR THOSE CONSUMERS WHO PREVIOUSLY PUT THEIR TRUST IN THIS COMPONENT MANUFACTURER AND IN JEEP. I AM ASKING FOR YOUR HELP, AS I DON'T EXPECT TO GET A RETURN CALL AS I WAS PROMISED, AND I DO EXPECT THAT WHEN I CALL AGAIN, MOPAR WILL WALK BACK THE PROMISE OF A MARCH 31, 2017 PARTS ARRIVAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Feb 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DEALER FAILED TO INFORM HER OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT WAS UNABLE TO SELL THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE RECALL REPAIR WAS NOT COMPLETED PRIOR TO THE CONTACT OWNING THE VEHICLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17 *LJ *CN
Air bags, Jan 31, 2017
JEEP HAS RECALLED 2007-2010 WRANGLERS FOR REPLACEMENT AND SHROUDING OF CLOCKSPRINGS DUE TO MASS FAILURE. THIS PROBLEM EXISTS IN LATER MODELS AS WELL. MY 2011 AND 2012 WRANGLERS HAVE BOTH RECENTLY HAD THEIR CLOCKSPRINGS FAIL.