2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints: air bags
145 reports, newest first. Show all
Air bags, Jul 13, 2016
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FUNCTIONED SPORADICALLY. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Air bags, Jun 18, 2016
AIRBAG LIGHT CAME ON TODAY 4:10PM 06/18/16 WHILE DRIVING AT APPROX 55MPH IN TRAFFIC, STRAIGHT INTERSTATE IN CHICAGO, IL AND HAS STAYED ON. STOPPED BY A JEEP DEALERSHIP TO CHECK CODES (I WAS AWAY FROM HOME DEALERSHIP), SERVICE DEPT WAS CLOSING BUT SVC MGR SCANNED FOR DIAGNOSTIC CODE - SAID IT WAS AN AIRBAG CODE/ AIRBAG MALFUNCTION. MY DEALERSHIP WAS CLOSED. HE TURNED OFF JEEP AND TURNED IT ON AGAIN WHILE STATIONARY IN JEEP DEALERSHIP SERVICE DEPT, WARNING LIGHT CAME ON AGAIN AND STAYED ON ALL THE WAY HOME, APPROXIMATELY 2 1/2 HRS OR 150 MILES. I RECEIVED 2 EMAILS ON MAY 27, 2016 FROM NHTSA RE: AIRBAG RECALLS ON JEEP WRANGLERS BUT MY VIN/MODEL WASN'T LISTED.
Electrical system, Air bags, Jun 6, 2016
FOR THE PAST 2 YEARS THE PASSENGER AIRBAG LIGHT HAS BEEN ILLUMINATE ON MY DASH. I DO NOT KNOW WHY THIS IS. IT TURNS ON/OFF RANDOMLY WETHER SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. ADDITIONALLY FOR THE PAST 3 YEARS OR SO THE FUNCTIONS/BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL GO IN/OUT OF FUNCTION. FOR THE MOST PART THEY DON'T WORK 99% OF THE TIME. IT DOESN'T AFFECT THE DRIVING OR ANYTHING DANGEROUS BUT IT IS ANNOYING THAT THESE BUTTONS DON'T WORK MOST OF THE TIME. AS FAR AS THE PASSENGER AIRBAG LIGHT, THIS CONCERNS ME SHOULD THERE BE SOME SORT OF ACCIDENT. I HAVE LOOKED INTO THIS AND PEOPLE HAVE SPENT A GOOD AMOUNT OF MONEY AND THE LIGHT STILL IS ON. I SAW THAT IN JUNE, 2015 AND INVESTIGATION WAS STARTED REGARDING THIS AND WANTED TO PUT IN MY TWO CENTS. I HOPE THAT A SOLUTION IS FOUND FOR THIS.
Air bags, Jun 1, 2016
CLOCK SPRING FAILED CAUSING THE AIRBAG TO STOP FUNCTIONING. THIS HAS ALREADY BEEN RECALLED IN THE 2011 RIGHT HAND STEER VEHICLES AND IN THE 2008-2010 MODEL YEAR LEFT AND RIGHT HAND STEER WRANGLERS APPARENTLY IT IS STILL A PROBLEM
Air bags, May 27, 2016
MY AIRBAG LIGHT CAME ON IN MY 2011 JEEP RUBICON. A RECALL WAS ISSUED TWO DAYS AFTER I CALLED BOTH CHRYSLER AND BY DEALERSHIP COMPLAINING ABOUT MY ISSUE. I WAS TOLD THAT I WAS BASICALLY ON MY OWN TO COVER THE COST OF THE REPLACEMENT CLOCKSPRING. RECALL INFORMATION "(FCA US LLC) IS RECALLING 394,258 MODEL YEAR 2007-2010 JEEP WRANGLER JK VEHICLES MANUFACTURED MARCH 2, 2006, TO AUGUST 13, 2010." THIS DOES NOT COVER MY 2011 JEEP WHICH WAS MANUFACTURED SEPTEMBER 2010. A MONTH FROM THE CUT OFF DATE. MY JEEP HAS THE SAME ENGINE AS THE THE 2010S UNLIKE THE LATER BUILD 2011 JEEPS. IT ALSO HAS THE SAME EXACT CLOCKSPRING AS WELL.
Air bags, May 20, 2016
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY AND CHIMED. THE CHIME INDICATED THAT THE AIR BAG NEEDED TO BE DEPLOYED; HOWEVER, THE AIR BAG NEVER DEPLOYED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE MANUFACTURER STATED THAT BECAUSE THE RECALL INDICATED A RIGHT-HAND DRIVE AND THE CONTACT HAD A LEFT-HAND DRIVE, THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 83,454.
Air bags, May 19, 2016
AIR BAG LIGHT GOING ON AND OFF EVER 2-4 MINUTES WITH A CHIME EACH TIME. LIGHT GOES ON AND OF WEATHER IN MOTION OR AT A STANDSTILL. HAD MECHANIC SCAN FOR OBD CODES. CODE CAME BACK AS B1B02 CLOCK SPRING FAILURE. RHD JEEPS HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT NOT LHD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED TO ALL WRANGLERS OF THESE YEARS AND NOT JUST THE RHD.
Electrical system, Air bags, Seat belts, May 19, 2016
THE CLOCKSPRING ON MY 2011 JEEP WRANGLER (LEFT HANDED DRIVE) HAS FAILED CAUSING THE AIRBAGS TO BECOME DYSFUNCTIONAL AND AIRBAG LIGHT TO ENGAGE. FCA HAS RECALLED RIGHT HANDED DRIVE JEEP WRANGLERS 2007-2012 UNDER THE ATTACHED RECALL NOTIFICATION. FCA HAS ALSO RECALLED 2007 LHD JEEP WRANGLERS FOR THIS SAME ISSUE. THE ROOT CAUSE OF THESE RECALLS WAS DETERMINED TO BE DUST ACCUMULATION IN THE GREASE OF THE CLOCKSPRING AS SEEN IN THE ATTACHED RECALL NOTIFICATION. THE CLOCKSPRING PART IN BOTH LHD AND RHD VARIATIONS OF THIS MODEL JEEP WRANGLER INCLUDE A SIMILAR, IF NOT THE SAME, CLOCKSPRING PART. THE AMOUNT OF DUST THAT A JEEP WRANGLER IS SUBJECT TO DOES NOT CORRELATE TO THE POSITION OF THE STEERING WHEEL AND CLOCKSPRING. I WOULD SUSPECT THAT A VEHICLE WITH LESS THAT 70,000 MILES AND 5 YEARS OF USE SHOULD NOT HAVE AIRBAG FAILURE. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP WHICH THEN INSTRUCTED ME TO CONTACT THE FCA JEEP WARRANTY/RECALL 800 NUMBER IN ADDITION TO THE FCA HEADQUARTER'S 800 NUMBER. AFTER SPEAKING WITH A REPRESENTATIVE AT THE FCA HEADQUARTERS HOTLINE I WAS TOLD THAT THE RECALL DOES NOT APPLY TO MY LHD 2011 JEEP WRANGLER AND THE REPAIR WAS TO BE MADE FROM OUT OF MY POCKET. AS OF JUNE 2015 THERE HAS BEEN AN OPEN INVESTIGATION INTO THIS ISSUE FOR LHD JEEP WRANGLERS AS SEEN IN THE LINK BELOW. HTTP://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/CHRYSLER/2015/06/23/NHTSA-PROBE-JEEP-WRANGLER/29150093/
Air bags, May 17, 2016
THE VEHICLE DISPLAYS AN AIRBAG WARNING LIGHT AND CHIME THAT MAY INDICATE A FAILURE OF THE CLOCKSPRING WIRING IN THE DRIVERS SIDE AIR BAG CIRCUIT. ODI INVESTIGATED THE RHD (RIGHT HAND DRIVE) WRANGLER FOR A CLOCKSPRING ISSUE UNDER PE11-019 WHICH LED TO NHTSA RECALL 11V258 ON MODEL YEAR (MY) 2008-2012 RHD WRANGLERS AS WELL AS AN EXTENDED WARRANTY CAMPAIGN ON MY 2007 LHD WRANGLER VEHICLES. CURRENT INVESTIGATION: PE 15-025 HAS THE SAME SYMPTOM AS MY LHD WRANGLER.
Air bags, Apr 27, 2016
ON MY 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007-2012 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008-2012 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING."
Air bags, Apr 24, 2016
"TAKATA RECALL" RECENTLY, ON A DRY, SUNNY, MODERATELY WARM DAY I WAS DRIVING A NORMAL SPEED ON A NORMAL ROAD, DOWNWARD SLOPING, AT A LOW SPEED AND THE AIRBAG WARNING LIGHT CHIMED AND ILLUMINATED. IT'S BEEN FOUR DAYS AND THE LIGHT REMAINS ON, AND CONTINUES TO CHIME. I HAVE OWNED THIS JEEP FOR TWO YEARS AND HAVE NOT HAD ANY COLLISIONS AND THE JEEP HAS NOT BEEN OFFROAD, NOR DID I HAVE A CHILD IN THE PASSENGER SEAT, WHERE AN AIRBAG MAY SENSE A SMALL PASSENGER. THIS IS A VERY EXPENSIVE REPAIR FROM WHAT I'M FINDING ON FORUMS BUT ALSO A SAFETY DEVICE IN A VEHICLE THAT SHOULD BE COVERED UNDER A WARRANTY BEYOND A STANDARD 3YR/36K WARRANTY. SEATBELTS DON'T EXPIRE NOR SHOULD AN AIRBAG IN A VEHICLE.
Air bags, Apr 21, 2016
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CLOCKSPRING ASSEMBLY FAILED. THE VIN WAS NOT AVAILABLE. THE MAUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,800.
Air bags, Apr 1, 2016
CLOCK SPRING IS DEFECTIVE. THE AIRBAG LIGHT AND WARNING CHIME COMES ON AND GOES OFF. THE SAME PART NUMBER WAS RECALLED ON ALL 2007 WRANGLERS AND 2008-2012 RIGHT HAND WRANGLERS. HOWEVER, THE 2008-2012 LEFT HAND JEEPS WEREN'T INCLUDED?
Air bags, Structure, Feb 25, 2016
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ROOF LEAKED INTO THE VEHICLE, WHICH CREATED ELECTRICAL FAILURES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE STEREO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 05/24/16*LJ UPDATED 6/6/18*JB
Electrical system, Air bags, Jan 28, 2016
I HAVE A BAD CLOCKSPRING WHICH HAS BEEN RECALLED ON RIGHT HANDED WRANGLERS FOR THE SAME YEAR BUT HAS NOT YET FOR THE LEFT HANDED WRANGLERS AND IT IS CAUSING MY AIRBAG LIGHT TO ILLUMINATE WHILE I AM DRIVING AND WHILE I AM STAYING STILL AND COULD AFFECT MY AIRBAG FROM DEPLOYING WHEN NEEDED.
Electrical system, Air bags, Vehicle speed control, Jan 10, 2016
CONTINUING FAILURE OF ELECTRIC CLOCK SPRING/ CRUISE / HORN SYSTEMS. IT HAS BEEN TO DEALER 4 TIMES AND "FIXED" AND THEN RE-FAILS WITHIN A SHORT AMOUNT OF MILES. 6314, 9057, 10730, 18456 AND IS CURRENTLY FAILING AGAIN(22000). BACK TO DEALER AS SOON AS I CAN SCHEDULE. I WILL FIRST NOTICE THAT THE CRUISE CONTROL WILL NOT TURN ON AND SOME TIMES THE HORN WILL NOT WORK. HOWEVER SOMETIMES IF I CAN HONK THE HORN AND THEN THE CRUISE CONTROL WILL START WORKING AGAIN; MAYBE FOR A FEW 100'S OF A FEW 1,000 MILES. I AM WORRY ABOUT THE POSSIBLE FAILURE OF THE AIR BAG IF THIS KEEPS UP. PLEASE ADVICE. MY DEALER KEEPS TRYING, BUT JEEP NEED TO RESOLVE! THANKS. I WILL UPLOAD COPIES OF MY PRIOR 4 SERVICE DOCUMENTS.
Air bags, Dec 12, 2015
"ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING."
Electrical system, Air bags, Vehicle speed control, Oct 19, 2015
I CURRENTLY OWN A 2011 JEEP WRANGLER THAT IS EXPERIENCING SOME ELECTRICAL ISSUES. CURRENTLY THE AIRBAG LIGHT IS ON AND THERE IS A CHIME INDICATING SUCH. THIS CHIME OCCURS APPROXIMATELY EVERY 1 TO 2 MINUTES. AT ABOUT THE SAME TIME THE AIRBAG LIGHT PROBLEM OCCURRED, THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS THE HORN, CRUISE CONTROL AND RADIO CONTROLS STOPPED FUNCTIONING. I CONTACTED JEEP (CHRYSLER) ABOUT THE ISSUE AND WAS TOLD THEY WOULD CONTACT ME WITHIN 24-48 HOURS CONCERNING THIS ISSUE. APPROXIMATELY 10 DAYS WENT BY AND I HAD NOT HEARD BACK FROM JEEP. I CONTACTED JEEP AND WAS TOLD THAT THEY WILL NOT FIX THIS ISSUE. I EXPLAINED TO THEM THE SAFETY CONCERNS WITH NOT HAVING A WORKING HORN AND A QUESTIONABLE AIRBAG. THIS DID NOT SEEM TO BE AN ISSUE THAT THEY WERE TO CONCERNED ABOUT. I'VE BEEN IN LAW ENFORCEMENT FOR SEVERAL YEARS NOW, AND I CANNOT STRESS ENOUGH ABOUT THE IMPORTANCE OF HAVING A FUNCTIONING AIRBAG. THIS IS COMING FROM SOME OF THE ACCIDENTS THAT I HAVE EITHER WITNESSED OR WORKED AS AN INVESTIGATING OFFICER. I HAVE FOUND THROUGH RESEARCH THAT SEVERAL EARLIER MODEL (2007-2008) JEEP WRANGLERS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THIS IS A RECURRING PROBLEM AND I AM SURE YOU HAVE RECEIVED COMPLAINTS ON THIS ISSUE IN THE PAST. THIS IS MY SECOND JEEP AND THE COMPANY REPLACED THE PART THAT WAS CAUSING THE ISSUE BEFORE. IT WAS A 2007. THIS PART IS REFERRED TO AS A CLOCK SPRING AND COST OVER $500.00 TO REPLACE. I WOULD LIKE FOR THIS ISSUE TO BE ADDRESSED BEFORE SOMEONE IS GRAVELY AFFECTED.
Air bags, Aug 28, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WIRING ASSEMBLY CAN LEAD TO NON DEPLOYMENT OF THE FRONT DRIVER SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/04/15*LJ
Air bags, Jul 22, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE SHIFTING INTO REVERSE, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING AND DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE DRIVER SIDE AIR BAG WAS DEACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,903.
Steering, Electrical system, Air bags, Jun 23, 2015
THE AIR BAG LIGHT HAS BEEN TURNING ON AND OFF, IT IS MOSTLY ON. THE DEALERSHIP TOLD ME IT WAS THE "CLOCKSPRING" AND IT WOULD BE ABOUT $500 TO REPAIR. I DECLINED TO REPAIR BECAUSE I CANNOT AFFORD IT RIGHT NOW.
Electrical system, Air bags, Other or unspecified, Jun 12, 2015
ON MY 2011 JEEP WRANGLER RUBICON UNLIMITED (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 AND NEWER JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING.
Air bags, Jun 9, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE HORN AND THE CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 45,000.
Air bags, Jun 3, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A PREVIOUS RECALL ON FOR THE RIGHT-HAND DRIVE VEHICLES. THE CONTACT'S VEHICLE WAS A LEFT-HAND DRIVE, WHICH EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Apr 20, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO TESTED AND RECEIVED DIAGNOSTIC CODES B01 AND B02. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V176000 (AIR BAGS) AND 11V528000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB