2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints: electrical system
83 reports, newest first. Show all
Electrical system, Air bags, Vehicle speed control, Oct 19, 2015
I CURRENTLY OWN A 2011 JEEP WRANGLER THAT IS EXPERIENCING SOME ELECTRICAL ISSUES. CURRENTLY THE AIRBAG LIGHT IS ON AND THERE IS A CHIME INDICATING SUCH. THIS CHIME OCCURS APPROXIMATELY EVERY 1 TO 2 MINUTES. AT ABOUT THE SAME TIME THE AIRBAG LIGHT PROBLEM OCCURRED, THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS THE HORN, CRUISE CONTROL AND RADIO CONTROLS STOPPED FUNCTIONING. I CONTACTED JEEP (CHRYSLER) ABOUT THE ISSUE AND WAS TOLD THEY WOULD CONTACT ME WITHIN 24-48 HOURS CONCERNING THIS ISSUE. APPROXIMATELY 10 DAYS WENT BY AND I HAD NOT HEARD BACK FROM JEEP. I CONTACTED JEEP AND WAS TOLD THAT THEY WILL NOT FIX THIS ISSUE. I EXPLAINED TO THEM THE SAFETY CONCERNS WITH NOT HAVING A WORKING HORN AND A QUESTIONABLE AIRBAG. THIS DID NOT SEEM TO BE AN ISSUE THAT THEY WERE TO CONCERNED ABOUT. I'VE BEEN IN LAW ENFORCEMENT FOR SEVERAL YEARS NOW, AND I CANNOT STRESS ENOUGH ABOUT THE IMPORTANCE OF HAVING A FUNCTIONING AIRBAG. THIS IS COMING FROM SOME OF THE ACCIDENTS THAT I HAVE EITHER WITNESSED OR WORKED AS AN INVESTIGATING OFFICER. I HAVE FOUND THROUGH RESEARCH THAT SEVERAL EARLIER MODEL (2007-2008) JEEP WRANGLERS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THIS IS A RECURRING PROBLEM AND I AM SURE YOU HAVE RECEIVED COMPLAINTS ON THIS ISSUE IN THE PAST. THIS IS MY SECOND JEEP AND THE COMPANY REPLACED THE PART THAT WAS CAUSING THE ISSUE BEFORE. IT WAS A 2007. THIS PART IS REFERRED TO AS A CLOCK SPRING AND COST OVER $500.00 TO REPLACE. I WOULD LIKE FOR THIS ISSUE TO BE ADDRESSED BEFORE SOMEONE IS GRAVELY AFFECTED.
Electrical system, Aug 23, 2015
THE DOOR LOCKS ARE SPORADICALLY LOCKING AND UNLOCKING AND NOT RESPONSIVE SOME OF THE TIME. ONLINE RESEARCH INDICATES THAT MANY OTHER 2011 JEEPS ARE ALSO HAVING FAULTY TIPMS.
Steering, Electrical system, Air bags, Jun 23, 2015
THE AIR BAG LIGHT HAS BEEN TURNING ON AND OFF, IT IS MOSTLY ON. THE DEALERSHIP TOLD ME IT WAS THE "CLOCKSPRING" AND IT WOULD BE ABOUT $500 TO REPAIR. I DECLINED TO REPAIR BECAUSE I CANNOT AFFORD IT RIGHT NOW.
Electrical system, Air bags, Other or unspecified, Jun 12, 2015
ON MY 2011 JEEP WRANGLER RUBICON UNLIMITED (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 AND NEWER JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING.
Electrical system, Other or unspecified, Engine, May 27, 2015, fire
I WAS DRIVING MY 2011 JEEP WRANGLER ABOUT 5-8 MPH WHEN I HEARD A POP TYPE OF NOISE. I THEN SAW A FLAME UNDER THE HOOD ON THE PASSENGER SIDE. ALL OF A SUDDEN, MY THROTTLE LOCKED UP AND MY CAR WOULDNT STOP. I HAD BOTH FEET ON THE BRAKES, BUT MY TIRES KEPT SPINNING. MY ELECTRICAL WAS LOCKED UP AND I COULDNT GET THE JEEP OUT OF DRIVE AND INTO PARK. MY BOYFRIEND RAN OVER, JUMPED IN THE PASSENGER SIDE TO TRY TO GET THE JEEP INTO PARK, AS I COULDNT GET IT TO MOVE. HE FRACTURED HIS HAND IN TWO PLACES GETTING THE GEARSHIFT TO GO INTO PARK. AT THIS POINT THERE WAS BLACK SMOKE COMING FROM THE UNDER THE HOOD. HE WAS FINALLY ABLE TO GET IT INTO PARK. AT THAT POINT HE HELPED PULL ME OUT THE PASSENGER SIDE OF THE JEEP AS THE FIRE/FLAMES WERE STARTING TO COME THRU THE DASHBOARD INTO THE INSIDE OF THE JEEP. IT TOOK ABOUT AN HOUR TO GET THE FIRE OUT, THEN APPROX. 15-20 MIN LATER THE FIRE STARTED AGAIN ON THE PASSENGER SIDE.
Electrical system, Exterior lighting, Electronic stability control (ESC), May 7, 2015
INITIALLY THE STEERING WHEEL CONTROL BUTTONS FRO THE COMPUTER WOULD NOT FUNCTION. THEN LOST THE FOLLOWING: INTERIOR LIGHTS, ALL SWITCHES IN THE SWITCH BANK, HEATED SEATS, ELECTRONIC TRACTION CONTROL, HILL DESCENT ETC. STOPPED WORKING. DEALER CHECKED IT OUT SAID THAT IT WAS A BAD TIPM. IT IS GOING TO COST $850 TO REPLACE BUT IT IS ON NATIONAL BACK ORDER, SO NO ESTIMATION AS TO WHEN IT COULD BE REPLACED. THIS UNIT CONTROLS EVERYTHING FROM THE FUEL PUMP TO THE AIR BAGS AND THE DEALER SAID THAT ANY OF THAT COULD STOP WORKING AT ANY MINUTE. *TR
Electrical system, Visibility/wiper, May 1, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Apr 27, 2015, fire
I, THE MOTHER OF THE CHILD THAT OWNED THE JEEP WRANGLER, MAILED PICTURES OF THE VEHICLE ENGULFED IN FLAMES, AS WELL AS, COPY OF PURCHASE OF WRANGLER. I ALSO ENCLOSED A DETAILED LETTER TO THE NHTSA OF THE INCIDENT. I AM UPDATING MY RECENT INFORMATION THAT I HAD MAILED, BECAUSE I HAVE REALIZED THAT I CLOSED THE LETTER WITH MY OLD PHONE NUMBER. I HAD RECENTLY CHANGED MY NUMBER, AND I WANTED TO LET YOU KNOW THE CORRECT NUMBER. I APOLOGIZE FOR MY STUPIDITY. I WILL ENTER THE PERSONAL INFORMATION CORRECTLY. SEEING THAT I AM THE INDIVIDUAL THAT SENT THE INFORMATION VIA THE POSTAL SERVICE, I WILL ENTER MY NAME AND E-MAIL INFORMATION.
Electrical system, Engine, Apr 14, 2015, fire
TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. AFTER DRIVING 35 MPH AND PARKING THE VEHICLE, THE CONTACT EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED TO SALVAGE YARD WHERE IT WAS DIAGNOSED THAT THE FIRE STARTED IN THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Electrical system, Mar 23, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Electrical system, Fuel/propulsion system, Mar 10, 2015
EVERY TIME I PUT GAS IN JEEP IT BACK- FLOWS ALL OVER THE PLACE. NOT ONLY DOES IT RUIN THE PAINT BUT IT'S A SAFETY HAZARD SPLASHING ALL OVER MY CLOTHES AND ONCE SPRAYED ON MY NECK. A LITTLE HIGHER IT WOULD HAVE GOTTEN ON MY FACE. I HEAR IT MIGHT BE THE BUTTERFLY NOT CLOSING SO IT DOESN'T KNOW YOU TANK IS FULL OR CLOSE TO BEING FULL. SHOULD BE ANY EASY RECALL SO WHY ISN'T IT ??? VERY UNSAFE PLEASE HAVE THIS FIXED!! *TR
Electrical system, Visibility/wiper, Mar 9, 2015
TL*THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility/wiper, Mar 2, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility/wiper, Feb 27, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/2015*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/30/15 *JS
Electrical system, Visibility/wiper, Feb 19, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY). THE CONTACT RECEIVED THE INITIAL NOTICE BACK IN DECEMBER OF 2014. THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT A FOLLOW-UP NOTICE WAS NOT RECEIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Fuel/propulsion system, Visibility/wiper, Feb 5, 2015
MY 2011 JEEP WRANGLER HAS MAJOR ELECTRICAL PROBLEMS. THE WINDSHIELD WIPERS WOULDN'T TURN OFF EVEN AFTER SHUTTING OFF THE ENGINE. I PULLED THE FUSE BUT THEY STILL STAYED ON. I COULD SMELL SOMETHING ELECTRICAL BURNING SO I HAD TO DISCONNECT THE BATTERY. ALSO THE DOOR LOCKS DON'T WORK AND FRONT CIGARETTE LIGHTER STOPPED WORKING. I CALLED THE DEALER AND MADE AN APPOINTMENT TO BRING IT IN. WHILE DRIVING TO THE DEALER THE JEEP STARTED TO SHAKE HORRIBLY WHEN ACCELERATING (DUE TO ELECTRICAL ISSUES WITH THE FUEL PUMP). THE DEALER SAYS THAT I NEED A NEW TOTALLY INTEGRATED POWER CONTROL MODULE (TIPM). THE COST IS WELL OVER $1000 (THE VEHICLE IS OUT OF WARRANTY). WHEN I SEARCHED TIPM PROBLEMS ON-LINE I FOUND THAT CHRYSLER HAS TONS OF COMPLAINTS ABOUT THIS BUT THE ONLY ISSUED A RECALL ON A FEW VEHICLE MODELS AND WRANGLER WASN'T INCLUDED. THERE ARE OBVIOUSLY A BIGGER NUMBER OF VEHICLES AFFECTED AND CHRYSLER SHOULD RECALL THE REMAINING MODELS. *TR
Steering, Electrical system, Air bags, Feb 1, 2015
THE AIRBAG LIGHT HAS COME ON TO REPORT A FAULT IN THE SYSTEM. THIS IS A MAJOR PROBLEM THAT JEEP WRANGLER JK OWNERS ARE HAVING. THE CLOCK SPRING IS FAULTY. THE RIGHT HAND DRIVE VERSION OF THIS VEHICLE HAS BEEN RECALLED FOR THE SAME PART. BUT NOT THE LEFT HAND DRIVE? THIS IS MOST DEFINITELY A DEFECTIVE PART AS AFTER SEARCHING ON THE INTERNET ITS A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PARTS FAILING AS SOON AS 1/12 YEARS. THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. *TR
Electrical system, Air bags, Jan 29, 2015
TL*THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CRUISE CONTROL AND THE HORN FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Electrical system, Dec 26, 2014
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Exterior lighting, Air bags, Nov 20, 2014
I HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS WITH MY VEHICLE SINCE I PURCHASED IT IN NOVEMBER 2010. THERE HAS BEEN SYSTEMIC ELECTRICAL FAILURES THAT ARE GETTING PROGRESSIVELY WORSE AND PUTTING MY SAFETY AT RISK. I HAVE BEEN GETTING THE RUN AROUND WITH CHRYSLER REGARDING THE PROBLEMS. - I PURCHASED THE VEHICLE BRAND NEW FROM A JEEP DEALER IN LOS ANGELES CALIFORNIA. SINCE BEING PURCHASED THE FOLLOWING COMPONENTS HAVE FAILED INTERMITTENTLY. EACH PART SIMPLY STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE AND IN ORDER TO MAKE THEM START WORKING AGAIN I WOULD HAVE TO PULL OVER TURN THE CAR OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON (HORN, LIGHTS, WINDOW MASER SWITCH, CAR STEREO, CAR STEREO AMP, DRIVER'S AIRBAG). ONCE I RESTARTED THE CAR IT SEEMED LIKE THE JEEP WOULD RESET AND THE PARTS WOULD START WORKING AGAIN. JEEP HAS BEEN REPLACING THESE ITEMS, BUT THEY WOULD NEVER ROOT CAUSE THE PROBLEM. - MOST RECENTLY CHRYSLER DISCOVERED THAT THE FUSE BOX & ELECTRICAL CLUSTER WERE DEFECTIVE. IT TOOK JEEP 77 DAYS TO REPLACE THE 2 PARTS. THE WORSE PART IS THEY TRIED TO HAVE ME DRIVE THE VEHICLE DURING THOSE 77 DAYS UNTIL THE PARTS BECAME AVAILABLE PUTTING ME AND ANY VEHICLE AROUND ME AT RISK OF INJURY AND DEATH. THIS IN MY OPINION IS A SERIOUS SAFETY HAZARD. - WHILE I HOPE THIS IS THE END OF MY PROBLEMS.. I THINK THE NHTSA SHOULD INVESTIGATE JEEP CHRYSLER'S ELECTRICAL CLUSTER AND COMPONENTS TO ENSURE THAT THEY ARE WORTHY OF BEING IN VEHICLES ON THE ROAD. *TR
Electrical system, Exterior lighting, Vehicle speed control, Nov 14, 2014
WAS ENTERING ONTO THE INTERSTATE WHEN MY 2011 JEEP WRANGLER COMPLETELY SHUT OFF, ALL WARNING LIGHTS ON THE DASH CAME ON, POWER STEERING WENT OUT, AND HEADLIGHTS TURNED OFF. IMMEDIATELY MANEUVERED THE JEEP OFF OF THE INTERSTATE WHERE I SAT IN 20 DEGREE WEATHER FOR A HALF HOUR BEFORE IT WOULD START BACK. TWO WEEKS LATER I WAS DRIVING DOWN THE INTERSTATE IN A RAIN STORM AND THE WINDSHIELD WIPERS COMPLETELY SHUT OFF. ONCE AGAIN, WE HAD TO CAREFULLY GET OFF OF THE INTERSTATE AND TRY TO GET THEM WORKING, WHICH WE FAILED TO DO. HAD TO WAIT UNTIL THE STORM PASSED BEFORE WE WERE ABLE TO GET THE VEHICLE HOME. MY HUSBAND IS A MECHANIC AND BEGAN DRIVING THE JEEP ON A DAILY BASIS WITH A COMPUTER HOOKED TO IT IN HOPES TO CATCH A CODE. ONCE AGAIN, THE JEEP SHUT OFF ALL POWER AND THREW A CODE FOR THE TIPM MODULE. SINCE THEN, WE'VE HAD SEVERAL INSTANCES WHERE THE JEEP LOOSES ALL POWER AND SHUTS OFF ALONG WITH THE TRACTION CONTROL KICKING OFF AND ON. WE BOUGHT THE JEEP AND HAD IT FOR ONLY 3 WEEKS BEFORE THE PROBLEMS BEGAN. WE'VE CONTACTED THE DEALER WE PURCHASED FROM, SEVERAL JEEP DEALERSHIPS AND CHRYSLER DIRECTLY AND RECEIVED THE RUN AROUND BY ALL OF THEM. WE CONTACTED OUR LOCAL JEEP DEALER WHERE WE WERE TOLD THAT THE TIPM MODULES WERE A COMMON PROBLEM AND THEY WERE ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL, BUT THEY WOULD CALL WHEN IT CAME IN. THAT WAS 8 MONTHS AGO AND STILL WE HAVEN'T RECEIVED A CALL. I'M ALWAYS NERVOUS WHEN I DRIVE IT NOW BECAUSE YOU NEVER KNOW WHEN IS GOING TO SHUT OFF IN TRAFFIC AND CAUSE A WRECK BECAUSE YOU CAN'T GET OFF OF THE INTERSTATE NOR CAN YOU STEER EASILY. I REALLY WISH CHRYSLER WOULD OWN UP TO THIS ISSUE BEFORE IT KILLS SOMEONE! *TR
Electrical system, Oct 20, 2014
DRIVING ABOUT 40 MPH AND JEEP STALLS WHILE DRIVING, EVERYTHING TURNS OFF AND RADIO RESETS TIME BACK TO 12, DONE IT MORE THAN 10 TIMES, I TAKE IT TO A DEALER AND HAVE THE COMPUTER CONNECTED AND THEY SAY NO CODES SHOW UP. *TR
Electrical system, Jul 29, 2014
JUNE 23RD, AFTER BEGINNING TO MOVE AFTER TRAFFIC WAS THINING OUT, THE ENGINE SHUT OFF AND WOULD NOT START BACK UP. AFTER CHECKING FLUIDS AND TEMP LEVELS (ELECTRICAL GAUGES STILL WORKED), I COULD ONLY ASSUME THIS WAS A SENSOR ISSUE. AFTER THE VEHICLE HAD BEEN TOWED TO A DEALERSHIP, THE NEXT DAY IT WAS CONFIRMED THAT THE TIPM (TOTAL INTEGRATED POWER MODULE) HAD WENT BAD, AND NEEDED TO BE REPLACED. THIS PART IS CODED SPECIFICALLY FOR THE VEHICLE (USED ONES CANNOT WORK). I WAS TOLD THAT THE PART COULD TAKE UP TO A MONTH TO REPLACE BECAUSE CHRYSLER WAS NOT RELEASING THEM DUE TO AN ISSUE WITH THEM. ONCE THIS WAS FOUND OUT, IT STRUCK ME AS ODD SEEING AS I WAS NEVER NOTIFIED ABOUT A RECALL, AND IF THIS WAS A KNOWN ISSUE, SHOULDNT ONE HAVE BEEN SENT OUT? *JS
Power train, Electrical system, Jun 22, 2014
WHILE DRIVING ON THE FREEWAY MY VEHICLE LOST POWER. I WAS ABLE TO TURN THE KEY OFF THEN ON AGAIN AND START IT WHILE IN NEUTRAL. IT WAS JUST AFTER HITTING A LARGE SEAM IN THE HIGHWAY. I LATER REPLICATED THE INCIDENT IN A VACANT PARKING LOT AND FOUND THAT I COULD BE DRIVING BUMP THE KEYS AND THE VEHICLE WOULD SHUT DOWN. ALSO GAVE A QUICK DOWNWARD TUG TO MY KEY RING SIMULATING HITTING A BUMP AND THE VEHICLE SHUT DOWN AT THAT POINT ALSO. *TR
Fuel system, Gasoline, Power train, Electrical system, Mar 18, 2014, fire
USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR