2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints: steering
58 reports, newest first. Show all
Steering, Suspension, Jun 20, 2016
DEATH WOBBLE. ANY TIME A BUMP IS HIT WITH THE JEEP ABOVE 35MPH, IT GOES INTO THE DEATH WOBBLE, WHICH DOESN'T GO AWAY UNTIL THE CAR IS STOPPED. I'VE TRIED FIXING EVERYTHING POSSIBLE, BUT IT STILL HAPPENS. I UNDERSTAND THIS IS A COMMON PROBLEM, BUT IT CERTAINLY SEEMS LIFE-THREATENING, AS THE JEEP FEELS LIKE IT IS GOING TO BREAK INTO PIECES!
Steering, Apr 18, 2016
VERY BAD WOBBLE IN FRONT END ....HAPPENS AT ANY SPEED , BUT THE FASTER YOU GO THE WORSE IT GETS (JEEP DEATH WOBBLE) ....DEALER SAID IT IS THE TIRES ....BUT I SHOULD NOT HAVE TO CHANGE MY TIRES EVERY 6 MONTHS .......I HAVE HAD CLOSE CALLS ON THE HIGHWAY GOING 65 MILES AN HOUR WHEN THE DEATH WOBBLE STARTS JEEP IS A 2011 I HAVE HAD IT FOR ALMOST 5 YEARS ....HAVE TAKEN TO DEALER FOR THIS MORE TIMES THAN I CAN REMEMBER.
Steering, Suspension, Feb 13, 2016
TRAVELING ON HIGHWAY OVER 45MPR, OVER MINOR BUMPY ENTRANCE TO OVERPASS, MY VEHICLE EXPERIENCES THE KNOWN "DEATH WOBBLE". NBC NEWS I-TEAM REPORTED ON THIS VERY SAME JEEP MANUFACTURING ISSUE. MY RUBICON IMMEDIATELY BEGAN SHAKING UNCONTROLLABLY AND I HAD TO SLOW DOWN TO APPROXIMATELY 15 MPR. THE FIRST TIME IT HAPPENED. NOW, IT HAPPENS ALL THE TIME IN THE SAME AREA. THE ROAD IS STRAIGHT, NO TURNS AND THE "BUMPS" ARE NOT POT-HOLES. I HAVE TO HANG ON TO THE STEERING WHEEL VERY TIGHT AND PRAY NO CAR IS NEXT TO ME. MY TIRES ARE ALIGNED AND I HAVE THEM INSPECTED REGULARLY. MY DEALERSHIP SAID IT'S A KNOWN PROBLEM AND THEY ACTUALLY HAVE A "COUPLE OF ROADS BY THE DEALERSHIP THEY TEST DRIVE THEIR CHRYSLER & JEEP VEHICLES WITH THAT PROBLEM BECAUSE IT ALWAYS HAPPENS." TODAY WAS THE LATEST EVENT AND I CONTACTED MY JEEP DEALERSHIP.
Steering, Sep 16, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45MPH, AND I EXPERIENCED A WOBBLE/VIBRATION/SHAKING IN THE STEERING. I SLOWED DOWN TO APPROXIMATELY 40MPH, AND ARRIVED AT MY DESTINATION. A FEW DAYS LATER, I WAS DRIVING DOWN THE HIGHWAY AGAIN AT APPROXIMATELY 50MPH, AND MY JEEP STARTED VIOLENTLY WOBBLING/SHAKING/VIBRATION TO THE POINT WHERE I COULD BARELY MAINTAIN CONTROL OF MY JEEP. UPON SLOWING DOWN TO APPROXIMATELY 35MPH, THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE VIOLENTLY TO THE POINT WHERE I HAD TO PULL OFF OF THE ROAD. I CHECKED TIRES FOR LOOSENESS AND DID NOT FIND THAT THEY WERE LOOSE. I GOT BACK IN MY JEEP AND CONTINUED TO MY DESITINATION DRIVING UNDER THE SPEED LIMIT AT APPROXIMATELY 35MPH WITH MY FOUR WAY HAZARD LIGHTS FLASHING BECAUSE I WAS AFRAID OF LOSING CONTROL OF MY JEEP. ONCE I GOT TO MY DESTINATION, I PROCEEDED TO PULL OFF THE PASSENGER FRONT TIRE TO CHECK FOR ANYTHING OUT OF THE ORDINARY THAT WOULD EXPLAIN THE WOBBLE/VIBRATION/SHAKING. NOTHING LOOKED DAMAGED/LOW ON FLUID/BROKEN SO I PUT THE TIRE BACK ON. I THEN PROCEEDED TO A TIRE BUSINESS AND HAD ALL FOUR TIRES BALANCED AND ROTATED. THE WOBBLE/SHAKING/VIBRATION SEEMED TO IMPROVE BUT THIS DID NOT SOLVE THE ISSUE. THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE WHEN TRYING TO SLOW DOWN THEREFORE THIS IS AN ONGOING ISSUE. THE STEERING STABILIZER HAS ALSO BEEN REPLACED WHICH SEEMS TO MAKE THIS ISSUE WORSE AND THE ISSUE IS STILL NOT RESOLVED. I AM AFRAID TO DRIVE IT NOW DUE TO SAFETY ISSUES/CONCERNS.
Steering, Electrical system, Air bags, Jun 23, 2015
THE AIR BAG LIGHT HAS BEEN TURNING ON AND OFF, IT IS MOSTLY ON. THE DEALERSHIP TOLD ME IT WAS THE "CLOCKSPRING" AND IT WOULD BE ABOUT $500 TO REPAIR. I DECLINED TO REPAIR BECAUSE I CANNOT AFFORD IT RIGHT NOW.
Steering, Suspension, Jun 2, 2015
JEEP GOES INTO A DEATH WOBBLE AT HIGHWAY SPEED WITH NO WARNING VERY DIFFICULT TO HANDLE, MUST DECREASE SPEED DRASTICALLY OR PULL OFF ROAD TOGET JEEP BACK UNDER CONTROL
Steering, Suspension, Power train, Mar 10, 2015
I EXPERIENCED THE SO- CALLED DEATH WOBBLE LAST NIGHT AND THIS MORNING ON MY WAY HOME FROM WORK. I WAS GOING JUST ABOVE 40MPH. IT FEELS LIKE AN UNBALANCED WHEEL? IF I WOULD LEAVE OFF THE THROTTLE JUST A BIT AND KEEP IT SMOOTH AT 40 MPH IT WOULD GO AWAY. I COULDN'T IMAGINE THE OTHER OWNERS WHO WERE GOING MUCH FASTER WHAT THEY MUST HAVE EXPERIENCED. THIS NEEDS FIXED AND I WILL BE AT THE DEALERSHIP EXPRESSING MY CONCERNS. I HOPE NO ONE GETS HURT BY THIS ! *TR
Steering, Mar 4, 2015
THIS HAS HAPPENED ON A FEW OCCASIONS I WAS AND AM TERRIFIED THAT THE VEHICLE SHAKES UNCONTROLLABLY TO THE POINT IT FEELS LIKE JEEP WILL FALL APART AND YOU ARE GOING TO GET INTO A SERIOUS ACCIDENT. *TR
Steering, Suspension, Mar 2, 2015
I GUESS THE PROBLEM IS COMMONLY KNOWN AS THE "DEATH WOBBLE ". I SEE IT NOW AS I SEARCH THE INTERNET. *TR
Steering, Suspension, Feb 4, 2015
TRAVELING ABOUT 50 MPH IN SWEEPING LEFT TURN ON SMOOTH, PAVED ROAD, VEHICLE BEGAN TO SHAKE VIOLENTLY, DID NOT WANT TO RESPOND TO HARD BRAKING AND CONTINUED UNTIL UNDER 25 MPH. TIRES WERE CLOSE TO BEING WORN OUT, THEY WERE REPLACED WITH NEW ALIGNMENT. PROBLEM HAS CONTINUED WITH NEW TIRES. JEEP WAS AT DEALERSHIP 3 DAYS AND THEY COULD NOT FIND ANYTHING WRONG, I WANT TO ADD THEY WERE CONCERNED AND VERY NICE BUT FOUND NO PROBLEM. DRIVING HOME FROM DEALERSHIP IT HAPPENED 3 TIMES AND HAS HAPPENED NUMEROUS TIMES SINCE. DEALERSHIP SUGGESTED NEW TIRES WERE BAD, BUT THIS HAS NOW HAPPENED ON 2 SETS OF TIRES. THE PROBLEM OCCURS WITH SUCH VIOLENCE IT IS UNSAFE TO DRIVER, PASSENGER, AND OTHER VEHICLES SHARING THE ROAD. THIS ALSO HAPPENS ON ROADS WITH BUMPS ON STRAIGHTWAY SUCH AS MIGHT BE FOUND IN RIGHT LANE WHERE HEAVY TRUCKS CAUSE SURFACE DEFORMATIES. OUR JEEP HAS NO MODIFICATIONS TO ANY PART, STEERING, SUSPENSION, SHOCKS, OR HAS TIRES NOT RECOMMENDED FOR THIS VEHICLE. *TR
Steering, Electrical system, Air bags, Feb 1, 2015
THE AIRBAG LIGHT HAS COME ON TO REPORT A FAULT IN THE SYSTEM. THIS IS A MAJOR PROBLEM THAT JEEP WRANGLER JK OWNERS ARE HAVING. THE CLOCK SPRING IS FAULTY. THE RIGHT HAND DRIVE VERSION OF THIS VEHICLE HAS BEEN RECALLED FOR THE SAME PART. BUT NOT THE LEFT HAND DRIVE? THIS IS MOST DEFINITELY A DEFECTIVE PART AS AFTER SEARCHING ON THE INTERNET ITS A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PARTS FAILING AS SOON AS 1/12 YEARS. THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. *TR
Steering, Dec 28, 2014, crash
I WAS TRAVELING NORTH IT HAD SNOWED THE DAY PRIOR ROADS WERE SLICK OR SO I THOUGHT THE JEEP WAS STEERING STRANGE I WAS TRAVELING UP A SMALL INCLINE AND TOOK THE FIRST OF TWO TURNS I MADE THE FIRST AND LOST ALL CONTROL GOING INTO THE SECOND IN TO THE DITCH MISSING A LARGE TREE AND BOUNCED OUT OF THE DITCH AND DOWN THE DITCH ON THE OTHER SIDE. WITH MY SEAT BELT ON I WAS STILL THROWN ALL AROUND THE CAB OF THE JEEP IN PAIN STILL THANK YOU. AFTER GETTING A TOW TRUCK WE FOUND THE STEERING BAR COMING OFF THE STEERING BOX WAS OFF AND WHEN WE LOOKED CLOSER THE SHAFT ON THE STEERING BOX HAD BROKEN COMPLETELY OFF. I FIND THIS HARD TO BE LEAVE THAT SHAFT IS OVER A HALF INCH THICK. SO TO SUM IT UP I AM VERY LUCKY I HAD NOT MADE IT TO THE HIGHWAY IT WOULD NO HAVE BEEN A GOOD THING FOR MYSELF AND ANY OTHER DRIVERS ON THE HIGHWAY THAT NIGHT. *TR
Steering, Suspension, Electronic stability control (ESC), Dec 23, 2014
WHILE DRIVING ABOUT 50MPH AND THEN BEGIN TO SLOW DOWN ON A MAJOR HIGHWAY. THE STEERING WHEEL BEGINS TO WOBBLE BACK AND FORTH VIOLENTLY AND THE WHOLE VEHICLE SHAKES LIKE CRAZY, AND THE MUFFLER SPUTTERS LIKE IT IS ABOUT TO SHUT OFF. I HAVE HAD TO FORCEFULLY STEER TO THE SHOULDER OF THE ROAD AND MY VEHICLE CONTINUES TO SHAKE, THE ONLY WAY TO GET IT TO STOP IS TO TURN IT OFF AND RESTART IT. THIS ALSO HAPPENED WHEN MY VEHICLE WAS SITTING IN MY GARAGE AND I TURNED IT ON TO WARM IT UP, IT STARTS TO SHAKE AND SPUTTER AFTER ABOUT 30 SECONDS OF BEING TURNED ON. I'VE HEARD IT CALLED THE "DEATH WOBBLE" AND I UNDERSTAND WHY. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 4 MONTHS. THE CONDITION SEEMS VERY DANGEROUS TO ME. *TR
Steering, Power train, Dec 10, 2014
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND WERE ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Suspension, Other or unspecified, Apr 19, 2014
I STARTED FEELING A WARBLE WHEN I WOULD HIT A BUMP ON THE ROAD, TOOK IT INTO A LES SCHAWB THEY TOLD ME IT WAS WARN TIE ROD ENDS, SO I THEN TOOK IT TO JEEP DEALER 'LITHIA" IN EUGENE OREGON THEY INSPECTED IT AND SAID NOTHING WAS WRONG. TODAY I WAS COMING HOME ON HWY 126 AND AFTER I HIT A PART OF THE ROAD THAT IS ROUGH, THE JEEP TOTALLY WENT OUT OF CONTROL THE WHOLE THING WAS SHAKING SO BAD I HAD EVERYTHING I COULD DO TO SLOW IT DOWN AND PULL OFF TO THE SIDE OF THE ROAD, IT PROBABLY WOULD FEEL LIKE IF ALL 4 TIRES POPPED AT ONCE. IT SCARED ME SO BAD, I WAS JUST SHAKING. I GOT OUT LOOKED AT ALL THE TIRES, AND UNDERNEATH,L SEEN NOTHING WRONG SO I PUT ON MY 4 WAY FLASHERS AND DROVE HOME THE LAST 3 MILES AT A CRAWL. I WILL CONTACT JEEP AGAIN ON MONDAY AND TELL THEM THERE IS A PROBLEM, THE POWER STEERING HAS ALSO WENT OUT TWICE ON THIS AND HAD TO BE FIXED. *TR
Steering, Electrical system, Air bags, Dec 8, 2013
MY CLOCK SPRING IS INOP THERE IS A RECALL FOR THIS ON RIGHT SIDE DRIVE JEEPS WELL MINE IS A LEFT SIDE DRIVE WITH THE SAME ISSUES THAT THE RIGHT SIDE DRIVE HAS WHY ISN'T IT A RECALL FOR ALL CLOCK SPRINGS THEY ARE THE SAME PART NUMBER FOR BOTH SIDE DRIVES PLEASE FIX THIS AS IT ALSO AFFECTS MY HORN AND AIRBAG. THANK YOU *TR
Steering, Dec 7, 2013
I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WHEELS. WALKED AROUND THE VEHICLE AND EVERYTHING LOOKED FINE. WHEN I CAME BACK UP TO 40 MPH AND STARTED TO HAPPEN AGAIN. IT DIDN'T HAPPEN AGAIN FOR A FEW WEEKS. THEN IT HAPPENED AGAIN WITH I WAS COMING AROUND ON A RAMP TO ENTER THE INTERSTATE. I WAS GOING ABOUT 60 AT THIS TIME AND HAD TO SLOW DOWN IMMEDIATELY TO KEEP FROM RUNNING INTO THE CONCRETE BARRICADES. NOW IT HAPPENS ONCE OR MORE A WEEK WHEN I TURN OR DRIVE UP TO 40 MPH AND MORE. HAVE NOT BEEN IN ACCIDENT FROM IT YET BECAUSE NO ONE HAS FOLLOWED ME TOO CLOSE WHEN I HAVE TO APPLY THE BRAKES. *TR
Steering, Wheels, Jun 17, 2013
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT DRIVER AND PASSENGER SIDE WHEELS BEGAN TO SHAKE ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR
Steering, Suspension, Mar 19, 2013
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 60 MPH OVER A ROAD BUMP, THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY TO THE POINT THAT THE CONTACT WOULD ALMOST LOSE CONTROL OF THE VEHICLE. IN ORDER TO CORRECT THE FAILURE, THE CONTACT HAD TO MERGE TO THE SHOULDER AND STOP THE VEHICLE COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND STATED THAT HE NEEDED TO REPLACE ALL FOUR TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE WAS MILEAGE WAS 22,000. UPDATED 4/11/13 *CN THE DEALERSHIP AND MANUFACTURER REFERRED TO THE PROBLEM AS THE DEATH WOBBLE. MANY SPECULATE IT IS CAUSED BY THE TRACK BAR, ALIGNMENT, STEERING AND SUSPENSION COMPONENTS, OR THE TIRES. THE CONSUMERS VEHICLE IS CURRENTLY BACKED BY A FIVE YEAR POWER TRAIN WARRANTY. HOWEVER, THE DEALERSHIP BELIEVED THE TIRES NEEDED TO BE REPLACED, AT HIS COST. THE CONSUMER DID NOT BELIEVE THE TIRES WERE THE ISSUE.
Steering, Suspension, Wheels, Nov 29, 2012
WHILE TRAVELING ON A HIGHWAY OR A HIGH SPEED SERVICE ROAD, MY JEEP WILL BEGIN TO SHAKE TREMENDOUSLY. I HAVE RESEARCHED AND FOUND THIS IS KNOWN AS THE "DEATH WOBBLE." I AM A YOUNGER DRIVER AND WHEN THE FIRST INCIDENT HAPPENED, I BEGAN TO FREAK. ALTHOUGH NOT VERY MANY ACCIDENTS ACTUALLY OCCUR I AM STILL SCARED THAT IT WILL HAPPEN AGAIN. SOMETIMES I CAN FEEL IT COMING ON BUT NOTHING EVER HAPPENS. THIS HAS HAPPENED 3 TIMES IN A WEEK AND A HALF, ONCE AT 67MPH, ONCE AT 60MPH, AND ONCE AT 55MPH. THIS IS A VERY SCARY EVENT AND I HOPE TO GET IT FIXED SOON. I WISH THAT YOU WOULD TAKE THE TIME TO LOOK OVER THIS INCIDENT AND FIX IT. ONCE AGAIN BEING A YOUNG DRIVER THIS IS VERY SCARY. I HAVE HAD MY JEEP FOR A YEAR AND 2 MONTHS AND THIS IS THE FIRST TIME IT HAS HAPPENED. *TR
Steering, Suspension, Oct 8, 2012
THE FIRST INCIDENT OCCURRED ON 9/26. MY PARTNER WAS DRIVING TO WORK AND MADE A RIGHT HAND TURN FROM MT. HOLLY HUNTERSVILLE RD ON TO HARRIS BLVD. HE WAS TRAVELING 45 MPH AND HIT A SMALL DIP IN THE ROAD WHILE GOING AROUND A CURVE. AFTER HITTING THE BUMP THE VEHICLE SHOOK SO VIOLENTLY IT FELT AS IF THE TIRES WERE GOING TO FLY OFF THE CAR, STEERING THE VEHICLE BECAME ALMOST IMPOSSIBLE. LUCKILY HE WAS ABLE TO PULL OVER NEAR PET'S MART AS HE SLOWED THE SHAKING LESSENED. AFTER PUTTING THE CAR IN PARK AND SHUTTING THE CAR OFF HE LOOKED TO ENSURE THERE WERE NO FLAT TIRES. ALL TIRES WERE GOOD, HE AGAIN STARTED THE CAR AND ARRIVED TO WORK SAFELY. I RESEARCHED THIS TYPE OF INCIDENT AND FOUND THE SYMPTOMS TO BE RELATED TO THE "DEATH WOBBLE." IMMEDIATELY I CALLED LAKE NORMAN JEEP DEALERSHIP EXPLAINED THE ISSUES AND SCHEDULED AN APPOINTMENT FOR 9/28. AT THE DEALERSHIP THEY INSTALLED A STEERING DAMPER AND BALANCED THE TIRES. WE WERE HOPING THIS SOLVED THE PROBLEM IT DIDN'T. TONIGHT (10/8) MY PARTNER WAS EXITING 277 ON TO HIGHWAY 16 TRAVELING 55 MPH AND AGAIN EXPERIENCED THE "DEATH WOBBLE." AS HE WAS MERGING ONTO HIGHWAY 16 THE CAR AGAIN SHOOK SO VIOLENTLY HE COULD NOT CONTROL THE STEERING, THERE WAS A CAR NEXT TO HIM AND IN THE REAR. AN ATTEMPT TO TURN THE CAR MADE THE SHAKING WORSE. HE QUICKLY PUT ON HIS HAZARDS AND SLOWED THE JEEP DOWN TO 20 MPH ON THIS HIGHWAY. HE WAS ONLY ABLE TO REGAIN CONTROL OF THE STEERING AFTER THE CAR REACHED 20 MPH. LUCKILY NO ONE WAS HURT AND HE ARRIVED HOME SAFELY. I AM CONCERNED THAT THIS IS A KNOWN ISSUE FOR JEEP AND YET THERE HAS NOT BEEN A RECALL ON THIS PRODUCT. *TR
Steering, Suspension, Wheels, Oct 8, 2012
AROUND 12/14/2011 HIT A BUMP IN THE ROAD MY JEEP STARTED TO SHAKING LOST CONTROL WAS ABLE TO SLOW DOWN AND REGAIN DEATH WOBBLE THEY CALL IT BROUGHT IT TO THE DEALER THEY REPLACED STEALING DAMPER THING WHERE GOOD TO AROUND 09/01/2011 SAME THING HAPPENED BROUGHT IT BACK TO DEALER HE BALANCED FRONT TIRES THEN AROUND 09/26/2012 SAME THING BROUGHT IT BACK ON09/29/2012 DEALER CHECKED IT OUT SAID ALL WAS GOOD AND TIGHT ON 09/30/2012 ON MY WAY FROM NY TO CAPE COD ON 84 IN HARTFORD IT HAPPENED AGAIN THIS TIME IT WAS CLOSE DRIVERS AROUND SAW AND MOVED OUT OF THE WAY BUT NO CRASH GOT BACK HOME OK TAKING IT SLOW BROUGHT TO DEALER ON 10/08/2012 THEY TEST DROVE IT CHECKED WHEEL ALIGNMENT SAID ALL WAS GOOD CHRYSLER JEEP OF WARWICK NY AND CHRYSLER CORP HAVE A PROBLEM THIS DEATH WOBBLE IS GOING TO KILL SOMEONE SOMEDAY. *TR
Steering, Suspension, Vehicle speed control, Wheels, Aug 23, 2012
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55-60 MPH, MY 2011 4-DOOR JEEP WRANGLER HIT A SMALL BUMP. THE JEEP'S FRONT-END/STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. WHEN TRYING TO REDUCE THE SPEED BY BRAKING, THE VIOLENT SHAKING ONLY BECAME WORSE. I WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHICH I WAS DRIVING BECAUSE OF THE OUT-OF-CONTROL SHAKING. HAD THERE BEEN OTHER VEHICLES IN THE ADJACENT LANES, THERE MOST DEFINITELY WOULD HAVE BEEN AN ACCIDENT, WITH POSSIBLE INJURIES, GIVEN THE RATE OF SPEED THAT I WAS TRAVELING. I HAD TO REDUCE THE SPEED OF THE VEHICLE SIMPLY BY NOT APPLYING THE GAS OR BRAKE, CAUSING CARS BEHIND ME TO HAVE TO BRAKE, WHICH IN TURN COULD HAVE RESULTED IN ADDITIONAL ACCIDENTS/INJURIES. THIS UNCONTROLLABLE SHAKING HAS OCCURRED IN THIS VEHICLE APPROXIMATELY 5 TIMES. I HAVE SINCE LEARNED THAT THIS IS THE INFAMOUS "DEATH WOBBLE." SINCE THIS IS A KNOWN OCCURRENCE, ESPECIALLY IN JEEPS, MY CONCERN IS WHY THIS IS NOT BEING ADDRESSED AND BEING REQUIRED TO BE FIXED. *TR *JS
Steering, Suspension, Jul 30, 2012
I WAS A PASSENGER RIDING ALONG IN A 2011 JEEP WRANGLER THAT EXHIBITED THE INFAMOUS JEEP DEATH WOBBLE, WHICH IS A VIOLENT SHAKING AND SHUDDERING OF THE VEHICLE AND STEERING WHEEL ON A COMPLETELY STOCK VEHICLE WITH 20K MILES. THE DRIVER OF THE VEHICLE THEN TOLD ME THAT THIS WAS THE 3RD OCCURRENCE HE HAS EXPERIENCED WITH HIS VEHICLE. I OBSERVED HOW VIOLENTLY THE VEHICLE SHOOK AND WAS VERY RELIEVED THAT WE DID NOT ROLL OVER NOR HIT ANY OTHER VEHICLES ON THE ROAD. THE JEEP DEALERSHIP HAS TOLD HIM REPEATEDLY THAT THEY CANNOT FIND OR REPLICATE THE PROBLEM HE EXPERIENCED. I AM SHOCKED THAT SOMETHING SO COMMON AND DANGEROUS HAS GONE UNFIXED ALL THIS TIME. *TR
Steering, Air bags, Jun 11, 2012, crash
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.